Publication date
Bid document dated 06-08-2026 (GEM/2026/B/7869926).
- No corrigendum amending publication date is present in the tender pack.
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Custom Bid for Services - AI driven social media analytical tool is an Al enabled Open Source Intelligence OSINT social media analytical platform aimed at significantly bolstering the security framework and operational efficiency of Indian Railways Similar Category Artificial intelligence
Northern Railway · North West Delhi, Delhi9701647
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
6 Aug 2026
11 Sept 2026
₹1.2 Cr
₹2.4 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Bid document dated 06-08-2026 (GEM/2026/B/7869926).
Pre-bid on 20-08-2026 at 11:00 hrs; advance queries by 17:00 hrs on 17-08-2026.
Bid End Date/Time: 11-09-2026 09:00:00.
Bid Opening Date/Time: 11-09-2026 09:30:00.
Bid Offer Validity is 120 days from Bid End Date.
Contract period is 3 Year(s) 1 Day(s); SCC measures 3 years from commissioning, with go-live within 30 days of LOA.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Estimated Bid Value is INR 1,18,00,000 inclusive of all taxes.
EMD amount is INR 2,36,000; Advisory Bank State Bank of India; beneficiary PFA, Northern Railway, Baroda House, New Delhi.
ePBG is 5.00% for 38 months; Advisory Bank State Bank of India.
No tender/bid participation fee is provided in the bid; GeM GTC prohibits buyers from seeking tender/bid participation fees.
Milestone-based payments totalling INR 1,00,00,000 plus GST @18% extra on each milestone; O&M also needs quarterly satisfactory performance certification.
Buyer may increase or decrease contract quantity or duration up to 25% at contract issue; after issue only increase up to 25%; for lumpsum services scope/value increase up to 25% needs service provider consent.
MSE Purchase Preference is Yes with L1+15% band; if eligible MSE matches L1, 100% order quantity may be awarded to that MSE.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
At least one similar single work of minimum 35% of advertised tender value, completed in current + last three financial years, for LEA/Defence/Intelligence/CAPF (Central Govt) or State Police.
Bid also states GeM past-experience formula over current FY + last three FYs ending March prior to bid opening: 3 works @40%, or 2 @50%, or 1 @80% of estimated cost.
Annual financial turnover not less than 1.5 times advertised bid value during each of the last three previous FYs and current FY up to tender opening.
Access to liquid assets/lines of credit/other financial means valued at 5% of estimated bid value, net of other contract commitments.
Offered AI-enabled Social Media Analytical Tool must be a Make in India product/solution complying with PPP-MII Order 2017; self-certification with documentary evidence required.
Bidding company/firm must be an Indian entity registered in India; no foreign national as Promoter, Director, KMP or Board member.
Filled Technical Scope compliance/deviation table (SOW para 3) must be submitted with offer; otherwise summary rejection.
Bidders from countries sharing land border with India eligible only if registered with Competent Authority (GeM GTC clause 26); false declaration grounds immediate termination.
No consortium/JV eligibility rules (size caps, lead member, equity floors) are stated in the bid ATC/SCC documents reviewed.
If called for live demo during technical evaluation, only fully compliant demonstrated solutions are Technically Qualified; failure to demo or demonstrate required functionalities can reject the bid.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Procurement, customization, deployment, operation and maintenance of an AI-driven Social Media Analytics / OSINT / Deep-Web monitoring / sentiment analysis / digital investigation platform for RPF for three years.
24x7 multi-source monitoring; AI/ML analytics; railway-specific crime/threat categories; multimedia, link, geospatial analytics; case management; dashboards/reporting; GenAI assistance; training and full-period O&M.
Go-live within 30 days of LOA; final acceptance on UAT, full functionality demonstration and RPF certification.
All primary/backup data in India; cloud hosting in India; RPF owns all contract data; customizations for perpetual official use by Purchaser; lawful public/authorised sources only.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Online two-packet bid on GeM portal; evaluation is total value wise; Bid to RA not enabled.
Upload scanned Bid Security/EMD with online bid; submit hard copy directly to Buyer within 5 working days of bid opening.
GeM bid requires Experience Criteria, Bidder Turnover, Certificate (Requested in ATC), Additional Doc 1 (Requested in ATC).
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
No corrigendum or addendum documents are present; original bid dates, amounts and ATC/SCC conditions apply as published.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Bid page 4 requires 3@40% / 2@50% / 1@80% similar services, while ATC requires one similar LEA/Defence/Intel/CAPF/State Police work at only 35% — different thresholds and client restrictions.
SCC requires a 100% Make in India solution, while the mandatory declaration form asks the bidder to fill a local-content percentage, and ATC only says 'a Make in India product/solution'.
SCC clause 26 requires live demo during technical evaluation (if called) as a qualification gate; ATC clause 6 requires successful bidder demo within 15 days after contract issue.
GeM bid lists Contract Period as 3 Year(s) 1 Day(s), while SCC says three years from successful commissioning; go-live itself is within 30 days of LOA.
SOW technical scope ends with Quantity: 01 License (01 Users), which conflicts with an RPF enterprise platform needing multi-user admin/analyst roles, training and case collaboration.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Confirm whether GeM 40/50/80% formula, ATC 35% LEA-only work, or both must be met for technical qualification.
Ask whether 100% local content (SCC 22.1) is mandatory or percentage-based Class-I/II under PPP-MII applies as in the declaration form.
Clarify if '01 License (01 Users)' is literal, or whether additional named/concurrent users, admin seats and scale-up are included in the lumpsum milestones.
Confirm whether buyer provides on-prem/MeitY cloud, or bidder hosts; what dark-web/deep-web access is authorised; and data retention/export formats at exit.
Ask whether subscription/O&M years and quarterly SLA deductions start from LOA, GeM contract date, or commissioning/UAT acceptance.
Clarify if prohibition on foreign Promoters/Directors/KMP/Board members extends to parent/affiliate ownership, overseas OEM licensors, or onsite/offshore support personnel.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Kick-off, SRS, deployment and commissioning all fall within 30 days of LOA — high delivery and LD/rejection risk for a custom OSINT platform.
Uptime below 99.5% triggers 1%/3%/5% deductions of quarterly payment; cumulative penalty capped at 10% of annual contract value.
Significant amounts tied to commissioning, training/UAT and year-end O&M; payments only after ePBG and multi-level bill certification; GST extra but base is fixed milestone amounts.
Indian-only ownership, 100%/MII claims, data residency in India, lawful-source-only collection, NDA, audit rights and perpetual purchaser use of customizations create high compliance and IP risk.
If purchaser calls a live demo, incomplete feature coverage can cause technical rejection despite paper compliance.
EMD can be forfeited for bid withdrawal during validity, false documents, or failure to furnish PS; GeM may debar sellers; land-border false declaration enables immediate contract termination.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Ministry of Railways / Indian Railways / Northern Railway; office Northern Railway.
Shri Akhil Mittal, Inspector/RPF — phone 09717636299; email [email protected].
Arun Kumar, Sr. Security Commissioner, RPF Lines, Dayabasti, Delhi - 110035.
Bills to DIG/Projects, Northern Railway (via nominated officer; AIG/Tech re-verify); payment by Dy FA&CAO/Northern Railway, Baroda House, New Delhi.