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Comprehensive AMC of EPABX Systems for Various Fire Stations and Comprehensive AMC of IP CCTV Set Up at Fire Headquarters Panchpakhadi, Shil, Owale, Balkum, Wagle, and Mumbra fire stations of Thane Fire Brigade Thane Municipal Corporation
Thane Municipal Corporation · Thane, Maharashtra2026_TMC_1330081_1
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
20 Aug 2026
1 Sept 2026
₹10,000
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Blank tender forms available for online download from 20.08.2026 to 01.09.2026 on www.mahatenders.gov.in.
Pre-bid meeting is marked NOT APPLICABLE; no pre-bid date/time is fixed in the documents.
Online bid submission closes on 01/09/2026 (01.09.2026) up to 16.00 Hrs on www.mahatenders.gov.in.
Tender opening is on 04/09/2026 at 16.30 hrs, if possible, at the E-Tendering Cell, Fire Brigade Department, TMC Thane.
Offer remains valid for 180 days from the date of opening of the Financial bid.
Work/AMC period is one year (12 months), including the monsoon period.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
No estimated cost or tender value is stated in the tender documents or BOQ (BOQ is item-rate with blank rates).
Tender form / document fee is Rs.4,000/- (Tender Document Fee Rs.3,390/- + 18% GST Rs.610/-), payable online with the bid.
Earnest Money is Rs.10,000/-, payable online through the e-tendering procedure; online receipt to be uploaded with the technical bid.
Successful tenderer must furnish initial security deposit of 3% of accepted tender cost (including EMD), with further 2% recovery from R.A. bills; SD refundable after defect liability period.
Item-rate online quote in INR (figures and words) with GST; rates must be inclusive of all taxes and duties — no extra tax payment.
Chapter V states payment shall be released after successful completion of the work; Conditions of Contract also provide monthly/intermediate bill mechanics for works estimated above Rs.10,000/-.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Online tenders are invited from experienced Contractor, supplier, Manufacturer, Authorized Distributor.
Must submit copies of Single CCTV System & Telephone System related work completion certificate during last five years issued by Central Govt. / State Govt. / semi Govt. / local self Government organization.
Annual turnover of at least Rs.10,00,000/- or more during any one of the last five preceding years, supported by Chartered Accountant's certificate.
Technical bid requires GST / Shop & Establishment (or NSIC/SSI/MSMED), Maharashtra Electrical Licence, PF registration with Establishment ID, and firm-status registration proofs.
Affidavit on Rs.500/- stamp paper for non-blacklisted in any Organization is mandatory; original must reach the office within two days of bid opening or bidder is non-responsive and EMD is forfeited.
Offer must be unconditional; conditional tenders are liable to summary rejection. TMC reserves right to reject any or all tenders or annul the process without assigning reason.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Comprehensive Annual Maintenance Contract (AMC) of EPABX systems at various fire stations and IP CCTV setups at specified Thane Fire Brigade stations of TMC.
Six IP CCTV AMC line items, each for 12 months, covering NVR/cameras/HDD/monitor/POE switches/UPS with monthly service, breakdown visits and camera shifting when required.
Six EPABX AMC line items for 12 months, including monthly service, breakdown visits, required cabling, telephones and accessories for proper working.
Work is within TMC limits at the named Thane Fire Brigade stations/premises.
Completion/AMC period is one year including monsoon; service model is monthly service visits plus breakdown visits when required, with minor repairs as described per item.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Tenders are to be submitted online only in the e-tendering system on www.mahatenders.gov.in in two parts — Technical Bid and Financial Bid.
Technical bid opened first to verify required contents; financial bid (Schedule B rates) opened later only if technical bid is acceptable; award on lowest quoted offer.
Original Rs.500/- stamp-paper affidavits (non-blacklisting and technical-bid documents affidavit) must be submitted to the office within two days from date of opening of bid, failing which bidder is non-responsive and EMD is forfeited.
Status/registration proofs are to be attested copies; contractor declaration and affidavits require contractor signature/seal; no DSC class is specified in the tender papers.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The downloaded document set contains only Tendernotice_1.pdf, 1TD.pdf and BOQ_2276883.xls; no corrigendum or addendum file is present, so original tender values apply as printed.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Chapter II requires ISD within seven days of intimation, while Conditions of Contract Clause 1 allows 10 days extendable to 15 days from acceptance notification.
Conditions Clause 18 sets a six-month defect period from work order, while Scope item 12 imposes a one-year guarantee period for material failure; the Agreement guarantee duration is left blank.
Additional General Conditions say payment after successful completion, while Conditions Clause 8 contemplates monthly proportionate bills for works above Rs.10,000/- and Chapter II contemplates RA-bill SD recoveries.
Work title lists Panchpakhadi, Shil, Owale, Balkum, Wagle and Mumbra, but Schedule B item 10 / BOQ adds Rustomjee fire station EPABX AMC.
Although the tender is for comprehensive AMC services, Scope of Work repeatedly uses supply/delivery-to-store language (delivery challans, store deposit, QC rejection of materials).
One passage says EMD is refunded on paying the '3% of initial security deposit'; nearby text says refund on paying '3% of contract amount as initial security deposit'.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Ask whether AMC will be paid monthly/quarterly against service reports, or only after full one-year completion as Chapter V payments wording suggests.
Seek written confirmation whether DLP/guarantee is six months from work order (Clause 18), one year (Scope item 12), or another filled-in Agreement period, and when SD will be released.
Clarify whether 'Single CCTV System & Telephone System related work completion certificate' requires one work covering both systems, or separate CCTV and EPABX/telephone certificates are acceptable.
Chapter II asks for manufacturer authorisation certificate, but the work is AMC of existing multi-brand systems; confirm whether brand-wise OEM authorisations are mandatory or a general authorisation/distributor proof suffices.
Ask for the stipulated attendance/rectification timeline for breakdown visits; Clause 2 penalises failure to provide services within a 'stipulated period' at Rs.600/day, but no SLA hours/days are defined for AMC call-outs.
Rustomjee appears only in Schedule B/BOQ; request confirmation and current asset health/spares baseline before pricing comprehensive AMC including cabling, telephones and accessories.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Failure to provide services within the stipulated period attracts Rs.600/- per day; unreplaced defective materials after 15 working days attract Rs.100/- per day per item quantity.
EMD is forfeited if original affidavits are not submitted within two days of bid opening, or if successful bidder fails to pay SD and complete agreement in time.
EPABX AMC rates must include required cabling, telephones and other accessories; CCTV AMC includes minor repairs and camera shifting — open-ended cost exposure on ageing assets.
Chief Fire Officer / Commissioner decisions are final on many disputes; contract may be rescinded with SD forfeiture; no compensation for delay in starting work; suspension/curtailment claims are tightly limited.
3% ISD plus 2% RA-bill recoveries are held without interest until after defect liability period, creating prolonged capital lock for a services AMC.
Generic works conditions (measurement, reduced rates for incomplete items, final bill within one month, payment only after CFO satisfaction) are applied to a multi-site AMC, creating billing and acceptance risk.
If EMD/BTC are not credited in the e-procurement system before deadline for any reason, both technical and financial bids are not considered; TMC disclaims responsibility for payment-process failure.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Thane Municipal Corporation, Fire Brigade Department; tender papers are under the Chief Fire Officer, Thane Municipal Corporation.
Tenders are to be opened, if possible, in the office of the E-Tendering Cell, Fire Brigade Department, Thane Municipal Corporation, Thane.
Portal is www.mahatenders.gov.in / https://www.mahatenders.gov.in; for further e-tender system information, contact Fire Dept, Thane Municipal Corporation, Thane.
Original affidavits are to be submitted to 'this office' within two days of bid opening; the tender identifies the Fire Brigade / Chief Fire Officer office of TMC Thane as the departmental office, but does not print a full postal address, phone or email for that hand-delivery.