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Annual Maintenance service-AIR CONDITIONER
Indian Maritime University · Thane, Maharashtra9838352
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
7 Sept 2026
17 Sept 2026
₹7.1 L
₹14,300
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Published/dated 07-09-2026; bid submission closes 17-09-2026 12:00:00; bid opening is 18-09-2026 12:00:00; offer validity is 120 days from the bid end date. No pre-bid meeting date or pre-bid/representation deadline is stated; technical-evaluation clarifications are allowed for 2 days.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Estimated bid value is INR 713400 inclusive of all taxes. It is stated to be guidance for EMD and eligibility only, not a benchmark for the quoted price or price reasonableness.
EMD is Rs.14300 in favour of Indian Maritime University, Navi Mumbai Campus, payable at Navi Mumbai. GeM permits Insurance Surety Bond, account-payee DD, FDR, banker's cheque, bank guarantee/e-BG or online payment as allowed by the bid; this bid expressly permits surety bond and DD. It must remain valid 45 days beyond the 120-day bid validity. Eligible exemptions require valid proof; no interest is payable.
Successful bidder must provide 5% of accepted contract value within 15 days of award. The bid requires 14 months' validity; this matches the GTC requirement of two months beyond the one-year obligation period. Account-payee DD is expressly accepted besides PBG, with the original DD due within 15 days of award; GeM also defines surety bond, FDR, BG/e-BG and online payment as performance-security forms where accepted.
No tender-document or bid-participation fee is specified; the bid's GeM disclaimer states that asking for such a fee is impermissible.
Payment is quarterly and is to be released within 30 days after receipt of the bill with the necessary processing documents. For GeM services, acceptance/SDAC and online invoice support payment; payment does not become due until performance security is received and verified. Income tax is deducted at source.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
The service provider must have had a functional office in Mumbai, Navi Mumbai, Thane or Panvel for at least one year before tender publication. Acceptable proof includes Companies Act registration, Shop and Establishment registration, GST registration, or rent agreement.
Valid PAN and GST registration are mandatory, with copies submitted in the technical bid.
At least two years' experience during the last five years (since 2021) in installation and maintenance of air conditioners for Central/State Government, PSUs or private organisations. Prove with completed-work orders, contract agreements or completion certificates. No MSE or startup relaxation applies to experience.
Average annual turnover must be at least Rs.5 lakhs over FY 2022-23, 2023-24 and 2024-25, supported by annual accounts duly certified by a Chartered Accountant. No MSE/startup relaxation applies.
Bidder must not have been blacklisted/debarred during the last five years since 2021, terminated for tender non-compliance, or issued a tender-clause deviation notice by a buyer organisation. A provider terminated or issued any notice by IMU for any service during the last three years before contract completion is barred from this tender. Annexure II declaration is required.
A pre-bid site visit is mandatory. Bidder must submit an IMU-NMC-authorised Site Visit Certificate; absence causes summary rejection. A previously issued campus site-visit certificate may be accepted.
Bidder must not be under liquidation, court receivership or similar proceedings and must not be bankrupt; an undertaking is required with the bid.
Deployed AC technicians must hold relevant ITI trade certificates and have at least five years' AC repair and maintenance experience; a qualified mechanic plus helper must be deployed.
A bidder from a country sharing a land border with India, or any bidder with a specified transfer-of-technology arrangement with an entity from such a country, is eligible only if registered with the Competent Authority. False declaration/non-compliance can cause immediate termination and legal action.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
One-year comprehensive AMC at Indian Maritime University, Navi Mumbai Campus, Karave, Nerul, Navi Mumbai-400706 for 125 AC units: 37 x 1.5-ton wall split, 52 x 2-ton wall split, 19 x 2-ton cassette split, 1 x 1.5-ton window, 11 x 2-ton window, 1 x 4-ton cassette split and 4 x 1-ton wall split. Category standard is Air Conditioner-IS 1391 (DFM).
Each year includes one preventive overhaul, one wet service and one dry service. All ACs must be made and kept functional; pre-existing condition must be priced after the mandatory site visit.
A qualified mechanic must attend all working days Monday-Saturday, 9:30 a.m.-6:00 p.m., with emergency holiday attendance; a qualified AC mechanic and helper are required. Defects must be rectified within 48 hours.
Repairs are normally at campus. Off-site removal needs written permission; no transport is reimbursed and equipment/parts must return within 7 days. Comprehensive replacement is free for compressors, condensers, motors, PCBs/valves, switches, transformers, gas, capacitors/relays/sensors, filters, piping/drain, remotes, shifting/refixing and any other required parts.
ATC states the initial one-year contract may be extended yearly for another two years at the same rates, terms and conditions, subject to satisfactory performance and Director's discretion. Quantity may be added/deleted. These provisions conflict with the bid's 25% option cap and are addressed under Contradictions.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit on GeM as a Two Packet Bid: technical/qualification documents in the technical packet and the price document in the financial packet. A financial document showing price breakup is required. GeM e-sign is legally at par with digital signature; no DSC class is specified.
Upload scanned EMD/DD proof online. The hard-copy EMD is sent to the Buyer/IMU Navi Mumbai Campus, but the deadline conflicts: bid-specific clause says within 5 days of Bid End date / Bid Opening date, GTC says within 5 working days of bid opening, while ATC says along with technical bid. No other bid-stage physical originals are required. The post-award agreement must be signed/sealed on Rs.500 stamp paper; Annexure II must be signed by an authorised/POA-holding person and notarised.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
The EMD-forfeiture clause says the successful bidder must enter the agreement within 7 days of receiving the Work Order, but Clause 16 says prepare and submit Annexure I within 15 days of issue of Work Order with security deposit. With no corrigendum or order-of-precedence rule resolving this, Clause 16 is the later and agreement-specific provision (15 days), but bidders should obtain written confirmation because the 7-day forfeiture trigger remains.
Bid Details expressly select Arbitration Clause: No, while ATC Clause 14 provides for the Director to appoint a neutral arbitrator. GeM's disclaimer says buyer ATCs contravening Bid Details are null and void; therefore 'No' should prevail and the ATC arbitration route should not apply unless the Buyer formally corrects the bid.
ATC requires the DD to be submitted to IMU-NMC along with the technical bid; the bid-specific clause permits scanned proof with the bid and hard copy within 5 days of 'Bid End date / Bid Opening date'; GTC permits hard copy within 5 working days of bid opening. The bid-specific clause governs but is itself ambiguous between 22-09-2026 and 23-09-2026 (and does not say working days). Seek written confirmation; safest action is delivery no later than technical-bid submission/opening.
The bid option clause caps quantity or duration change at 25%, but ATC allows two further one-year extensions at unchanged rates and uncapped addition/deletion of quantity. The bid disclaimer nullifies buyer ATCs that contravene Bid Details, so the 25% cap should prevail unless amended; written clarification is essential before pricing.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm the exact calendar deadline and receiving person/office for the original EMD, because the tender variously requires it with the technical bid, within five days of bid end/opening, and within five working days of opening. This is a direct rejection risk.
Please confirm whether Annexure I is due within 7 or 15 days of Work Order and whether EMD forfeiture applies before day 15.
Please confirm whether the maximum extension/quantity change is 25%, or whether the Buyer intends two additional full years and uncapped quantity additions/deletions. This materially changes fixed-rate exposure, staffing and spares pricing.
Please confirm that the Bid Details selection 'Arbitration Clause: No' prevails over ATC Clause 14's arbitrator mechanism, and identify the binding dispute route.
Please provide a jointly signed, unit-wise make/model/serial-number and defect inventory at site visit, and confirm whether all pre-existing failures—including compressors, PCBs, gas and other parts—must be rectified at contractor cost from day one. The bid includes non-functional units and states all must be made functional with broad free-spares coverage.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Some scheduled ACs may be non-functional or more than 10 years old, yet the contractor must make and keep every unit functional and replace an expansive list of parts—including compressors, PCBs, gas and 'any other parts'—free of cost. Price only after the mandatory site survey and condition record.
Technician/helper attendance below 90% triggers 1%; below 80%, 5%; below 60%, 25%; and below 50%, no payment plus termination and blocklisting. This sits on top of daily Monday-Saturday staffing and emergency holiday calls.
Defects not rectified within 48 hours may be corrected by others at contractor risk and cost. Failure to start can cause cancellation, security forfeiture and fresh procurement at contractor risk/cost; subletting is prohibited. Removed equipment/parts not returned within seven days may be charged at full cost.
GeM GTC allows LD at 0.5% of the delayed quantity's contract value per week or part, normally capped at 5% of total contract value; inordinate delay (over 25% of completion period) can raise the maximum deduction to 10%.
IMU may terminate early for unsatisfactory service after a warning and may annul/re-tender without reasons. Contractor must raise any dispute/claim in writing within 30 days of cause or it will not be entertained; Mumbai courts have exclusive jurisdiction.
Quarterly billing with payment up to 30 days after bill receipt creates roughly three-to-four months of funding exposure for labour and comprehensive spares; payment is also held until performance security is received and verified.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Director, Indian Maritime University, Navi Mumbai Campus, Karave, Nerul, Navi Mumbai-400706. The EMD/performance-security beneficiary is Indian Maritime University, Navi Mumbai Campus. Physical EMD is addressed to the Buyer at this campus; no named receiving officer or phone number is stated.
HOD grievance email: [email protected]. Buyer email: [email protected]. Consignee/Reporting Officer: Damodar Yalla Gawada at the Navi Mumbai Campus address. No telephone number is printed.