Publication / bid dated
GeM Bid GEM/2026/B/7918474 is dated 17-08-2026.
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Facility Management Services - LumpSum Based - As per tender document; As per tender document; Consumables to be provided by service provider (inclusive in contract cost)
Indian Oil Corporation Limited · Kamrup, Assam9757021
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
17 Aug 2026
1 Sept 2026
₹2.8 Cr
₹71,000
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
GeM Bid GEM/2026/B/7918474 is dated 17-08-2026.
Pre-bid will be conducted through online VC on 24-08-2026 at 15:00 Hrs.
Tender download and e-submission start/end are as per GeM portal; bid end date/time is 31-08-2026 20:00:00.
Bid opening date/time is 31-08-2026 20:30:00 (technical bid as per GeM / NIT).
Offer validity is 180 days. GeM states 180 days from bid end date; NIT states 180 days from opening of techno-commercial bid (see contradictions).
Contract period is 3 Year(s), extendable by nine months on mutual consent at same rates/terms on satisfactory performance; IOCL may terminate with one month prior notice.
Time allowed for technical clarifications during technical evaluation is 5 Days.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Estimated bid value is Rs. 2,83,37,072.19 inclusive of GST @ 5% for 03 years (Rs. 2,69,87,687.80 without GST).
Tender fee is NIL; documents free from GeM portal.
EMD is Rs. 71,000/-. Acceptable forms: Bank Guarantee (GeM format) or Insurance Surety Bond (IOCL format); cash/cheque/DD/Banker’s Cheque/Swift not accepted. Original BG/ISB for two-bid tenders within 7 working days of technical bid opening.
Security Deposit / ePBG is 5% of total contract value exclusive of GST (initially on WO value excl. GST; later on actual executed value). GeM ePBG percentage 5.00% for 51 months; Advisory Bank SBI.
Monthly bills at 100% (subject to SD deduction if any); GeM payment within 30 days of SDAC and online bill submission (supersedes GeM GTC 10-day clause). Mobilization advance not applicable.
Non-quotable manpower wages are reimbursable/fixed: base MOS rates Rs. 837 semi-skilled and Rs. 929 skilled plus specified allowances; wage revisions compensated for the stated 7 semi-skilled + 3 skilled only.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Completed similar canteen/catering works in last 7 years ending last day of month previous to original bid submission: 3 works ≥ Rs. 28.34 Lakh each OR 2 ≥ Rs. 37.79 Lakh each OR 1 ≥ Rs. 47.23 Lakh (all incl. taxes).
Turnover in any one of FY 2023-24 OR 2024-25 OR 2025-26 must be at least 60% of annualised estimated value with GST i.e. Rs. 56.68 Lakh, per audited financial statements with UDIN.
Job is non-critical: 100% relaxation of prior experience and turnover for MSEs & Startups (GeM also marks complete MSE/Startup relaxation).
Commercial evaluation requires PAN, PF No., GST registration, and constitution documents (Partnership deed or Certificate of Incorporation with MoA & AoA).
Bids from Consortium or MOU or JV parties shall not be accepted. Affiliates may not submit separate bids; only one affiliate may bid. Multiple bidding leads to rejection of all related bids.
Holiday-listed/blacklisted bidders are ineligible; insolvency/CIRP commencement can invalidate bid; land-border country bidders need Competent Authority registration (GeM GTC cl. 26).
NIT invites indigenous bidders; one contractor; job non-divisible; bid splitting not applied; MSE purchase preference Yes within L1+15%; MII compliance Yes.
Authority of person uploading bid with DSC must be evidenced as per entity type; POA on non-judicial stamp paper, duly notarized where POA used.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Providing Canteen Services & Allied works at IOCL LPG Bottling Plant, North Guwahati (College Nagar, P.O. Abhoypur, Dist. Kamrup, Assam 781031) for 3 years.
Deploy canteen manpower as specified: Cooks, Cook Helpers, Servers, Cleaners and Cashier across shifts; SOR builds 3 skilled + 7 semi-skilled on working days and Sundays/holidays (36 months).
Quotable scope covers uniforms/PPE yearly, cleaning consumables (288 days), O&M of OWC/STP/kitchen equipment/water tanks/purifier (936 days), and preparation/serving of extensive food menu items (C1–C43) plus contractor profit margin line.
Buyer can increase or decrease contract quantity or duration up to 50% at issue of contract; after issue, only increase up to 50%. For lumpsum services, scope/value may increase up to 50% with service provider consent.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Electronic two-packet bid only through GeM portal https://www.gem.gov.in; physical/manual bids not accepted. Price only in GeM price bid/BOQ—price disclosure elsewhere disqualifies.
Part-I Technical/unpriced bid with eligibility docs and undertakings; Part-II Price Bid only. Bid uploaded using bidder’s DSC; authority of DSC holder to be documented.
If EMD given as BG/ISB: upload scanned copy on GeM and send original in sealed envelope superscribed “Offline EMD”, bidder name, tender no., bid end date/time to Tender Issuing Authority; for two-bid, within 7 working days of technical bid opening.
POA on non-judicial stamp paper of appropriate value, duly notarized. Auditor/CA certificates need UDIN and bidding-entity signature. Bids/formats digitally signed; letterhead where required.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
No corrigendum or addendum files are present in the tender documents package; all dates, values and conditions are as in the original GeM bid dated 17-08-2026 and ATC/tender document ER-M&C/2026-27/PT/256.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM Bid Document states bid offer validity 180 days from End Date; NIT cl. 13 states offer valid for 180 days from date of opening of techno-commercial bid.
Tender cover: conflict between Part A and Part B → Part A prevails; Part B may have superfluous clauses. GeM bid: SLA-specific conditions override GeM GTC if contradicted.
Scope Annexure-5 says Cashier = 2 worker per day in each shift; SCC wage clause and SOR skilled line use 3 skilled total (2 cooks + 1 cashier) with 7 semi-skilled.
SCC penalties clause introduces table “in relation to haulage services” though tender is canteen/allied works—template mismatch; listed penalties still appear intended for this contract.
GeM lists Facility Management Services - LumpSum Based; ATC/NIT title is Providing Canteen Services & Allied works at LPG BP North Guwahati.
GeM requires ePBG duration 51 months; Part A SCC releases SD after 12 months from completion (contract is 36 months, so ~48 months from start plus claim buffer may explain 51 months).
GeM attachments 1786691409.pdf (premise) and 1786691415.pdf (scope) are byte-identical 46-page ATC extracts; full tender PDF also contains Part A + Part B (179 pages).
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Ask IOCL to reconcile Annexure-5 cashier wording (“2 worker per day in each shift”) with SOR/SCC (3 skilled incl. 1 cashier + 7 semi-skilled) and confirm exact deployment and reimbursement basis.
Clarify whether 180-day validity runs from bid end date (GeM) or techno-commercial opening (NIT), and the resulting minimum BG/ISB expiry (validity + 3 months).
Confirm commercial model for menu items C1–C43: reimbursement only on IOCL orders/bills, employee/TT crew cash sales via cashier, pricing control, and treatment of unused indicative quantities and contractor profit margin line.
Request current notified rates, metering responsibility, billing cycle and whether recovery is at actuals only or any fixed charge; impact on cash flow given monthly bill cycle.
Seek copy/reference of applicable North Guwahati BP Memorandum of Settlement wage structure used (Rs. 837 / Rs. 929) and process/timeline for reimbursing statutory wage revisions beyond the fixed 10 manpower.
Confirm whether performance security must remain live for 51 months from award and acceptable instrument on GeM (ePBG vs offline SD modes).
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Monetary penalties for misbehaviour/negligence (Rs. 2,000+/incident), missing supervisor (Rs. 2,000/day or Rs. 15,000/month), late wage payment (Rs. 500 per labour per week delay), and non-performance at twice rate plus nil payment; after 2 warnings IOCL may get work done at contractor risk & cost; GST on recoveries.
IOCL may terminate for dissatisfaction/breach; NIT also allows one-month notice termination during tenure; no min/max quantum guarantee—utilization risk on quotable food/consumable volumes.
Cannot quote below non-quotable wage floor; competition only on quotable part (~Rs. 68.96 lakh incl. GST) covering food, consumables, O&M and profit—aggressive % below risks loss if volumes/input costs move.
Contractor must pay wages by 7th via RTGS/NEFT, hold PF/ESI/insurance, PMJJBY/PMSBY, licences; unpaid statutory/wages recoverable from bills; holiday listing for fraud/fake docs etc.
EMD forfeitable for tampering, fake documents, failure to submit SD/execute contract, failure of document verification; L1 back-out/price increase can cancel tender and forfeit EMD with holiday listing.
Buyer may vary quantity/duration up to 50%; electricity/LPG recovered from bills—cost and cash-flow risk.
L1 experience documents verified from end client; forged/false credentials lead to rejection, EMD forfeiture, holiday listing; next bidder considered.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Indian Oil Corporation Limited (MD), Eastern Region Office, Materials & Contracts, Indian Oil Bhavan, 7th Floor, East Wing, 2 Gariahat Road (South), Kolkata – 700068.
Siddhartha Rao, CM(M&C), Eastern Region Office; Mobile 8895429399; e-mail [email protected]; Address 7th Floor, Indian Oil Bhavan, 2 Gariahat Road, Dhakuria, Kolkata-700068.
K.H. Kom; Contact No. 8732883827; e-mail [email protected]; LPG Bottling Plant, North Guwahati, Abhoypur, Kamrup, Assam 781031.
Office: LPG Bottling Plant North Guwahati. HOD grievance e-mail [email protected]; Buyer e-mail [email protected]. Consignee/Reporting Officer: Mintu Das, Indane bottling plant, North Guwahati 781031. EMD/PBG beneficiary SM(Plant) Mintu Das.
Location of work GSTIN: 18AAACI1681G1ZO.