Publication / issue
31-08-2026.
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Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian
Indian Maritime University · Mumbai, Maharashtra9765678
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
31 Aug 2026
28 Sept 2026
₹93.0 L
₹2.8 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
31-08-2026.
07-09-2026 at 15:00 IST; online by Google Meet. No separate query-submission/clarification deadline is stated.
15-09-2026 at 15:00 IST.
15-09-2026 at 15:30 IST.
180 days from the Bid End Date. The ATC also describes 180 days from opening, creating a one-day-base ambiguity recorded under contradictions.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
INR 9,302,400, inclusive of all taxes; it is guidance for EMD/eligibility and not a price benchmark.
INR 279,072 in favour of Indian Maritime University, Mumbai Port Campus. GeM accepts insurance surety bond, account-payee DD, FDR, banker’s cheque, bank guarantee/e-BG or online payment; this bid expressly permits surety bond and DD. It must remain valid 45 days beyond bid validity. For DD, upload proof with the bid and deliver the hard copy within 5 days of the Bid End/Bid Opening date.
Valid exemption evidence must accompany the bid. Eligible GeM categories include qualifying MSE service providers and DPIIT-recognised startups; traders are excluded from the MSE service exemption.
5% of contract value, with the bid specifying ePBG validity of 40 months. Submit within 15 days of GeM award; accepted forms under the GTC include surety bond, account-payee DD, FDR, bank guarantee/e-BG or online payment, and the bid expressly allows DD besides PBG. Payment becomes due only after receipt and verification. The 3%/10-day wording in Annexure I is superseded by the bid details and is recorded as a contradiction.
No tender-document or bid-participation fee is stated; GeM's bid disclaimer says any buyer clause asking for such a fee makes the bid/resultant contract null and void.
Rates must be in INR, unconditional, firm for the contract/extension, and inclusive of all taxes. Electricity and water are recovered at actuals; commercial cooking gas is at the contractor's cost.
Routine canteen service is counter-sale: the contractor collects directly from users and issues receipts, with card/UPI-type facilities. Official events/special lunches require written orders and monthly bills to IMU-MPC. For GeM service bills, the GTC default is 100% within 10 days of SDAC and online bill submission; rejected services are unpaid.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Bidder must hold relevant government licences to run catering services, specifically including FSSAI/FSSC as applicable; failure is disqualifying.
At least 3 years in catering (excluding beverage/snack-only services) for organisations/institutions. GeM also asks for similar-service experience with Central/State Government organisations or PSUs across the indicated years.
ATC mandatory criterion: successful catering/canteen service for at least 300 persons/day in the last 3 years at IITs/NITs/IIITs/IIMs/AIIMS/Central Universities/top-100 NIRF institutes or comparable Central/State Government organisation, with at least three contracts of minimum one-year duration. Submit contracts and satisfactory completion/performance evidence plus present/past client list.
The bid additionally requires, over the current and last 3 financial years, either 3 similar completed services each at least 40% of estimated cost, 2 each at least 50%, or 1 at least 80%. This overlaps with and may conflict with the ATC institution-specific threshold.
Average annual gross turnover from catering services over the last 3 financial years must be at least Rs. 1 Crore, CA-certified; bidder must not have been loss-making in 2 of those 3 years and must provide 3 years' ITRs. GeM grants complete turnover relaxation to qualifying MSEs and DPIIT startups that upload supporting proof and meet technical/quality requirements.
Bid data requires geographic presence in Mumbai / Navi Mumbai / Thane; the documents do not define the proof or whether any one or all three locations is sufficient.
Bidder must not be in liquidation, court receivership/similar proceedings or bankruptcy. It must declare no blacklisting/debarment by Union/State Government, autonomous organisations or universities, and no current legal case or court conviction against the director/firm.
False or misleading bid particulars permit summary rejection and IMU blacklisting/debarment for at least 2 years; forged/false bid documents may also trigger EMD forfeiture and GeM administrative action.
A bidder from a country sharing a land border with India is eligible only if registered with the Competent Authority; false declaration/non-compliance allows immediate termination and legal action.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Operate catering/canteen services at Indian Maritime University, Mumbai Port Campus, Hay Bunder Road, Mumbai-400033, using an approximately 2,500 sq ft canteen/kitchen. Serve post-sea students, officers/faculty/staff, visitors, occasional pre-sea cadets and ordered special functions.
Operate 07:00-22:00 on all days, 7 days/week. ATC makes the award initially 1 year, extendable year-to-year for up to 2 more years subject to satisfactory quality/quantity at unchanged rates and terms; the GeM header's 3-year label is reconciled as the maximum possible tenure.
Provide vegetarian and non-vegetarian breakfast/miscellaneous items, lunch and dinner to the listed minimum portion sizes. Financial evaluation uses Category A at 160/day, Category B at 128/day and Category C at 80/day, multiplied by 30 days and 12 months. The GeM consignee field separately estimates 150 persons/day, so volumes are not a clear guaranteed offtake.
Minimum staffing includes 2 cooks certified by reputed catering institutes, one Catering Service Manager, and sufficient experienced assistants/sub-staff. Workers require medical checks before deployment, Hepatitis A/B and typhoid vaccination evidence, Hepatitis A/B and HIV lab tests, IMU Medical Officer certification, and six-monthly medical examinations; cooks must remain free of contagious disease.
Contractor supplies all raw materials, cooking equipment, crockery, furniture, staff, uniforms, display shelf and vending equipment; bears electricity/water actuals and commercial gas. Maintain at least 10 days of raw-material stock and procure all materials/equipment without delay excuses.
Use prescribed reputable brands/standards, Agmark/FSSAI-marked products where available, fresh food, separate vegetarian/non-vegetarian utensils, no reused oil, and legally mandated food storage/handling. No outside pre-cooked food without Deputy Registrar approval, no off-campus client production, and no single-use plastic.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit technical and price bids online through GeM only; offline/manual bids are not accepted. This is a Two Packet Bid, and only technically qualified bidders' financial bids are opened.
Upload the locked Annexure-XII Excel with item rates in the financial packet and enter the computed Total Menu Cost on GeM. Quote INR, all-inclusive, unconditional rates; do not alter the workbook structure.
Tender forms require tenderer's signature and stamp/seal. Annexure VI must be on company letterhead and signed by a person competent and holding power of attorney to bind the bidder. Supporting registrations/copies must be duly authenticated; experience proof may be original, notarised Xerox or self-attested, with originals producible on demand.
GeM user e-signing is treated at par with digital signatures under the Information Technology Act. No separate DSC class is specified in the tender.
Only a non-electronic EMD instrument is expressly required physically: upload its scan with the bid and deliver the original/hard copy to the Buyer within 5 days. The trigger is ambiguously written as Bid End date / Bid Opening date; seek confirmation. Other documents cannot be demanded physically as a pre-qualification condition under the GeM disclaimer.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM states 3 years and the consignee schedule states 12 months; ATC specifies an initial 1-year contract with up to two annual extensions. Apply 12 months initially, maximum 3 years only if IMU grants each extension.
GeM/ePBG and operative security clause require 5% within 15 days, but Annexure I says 3% within 10 days; Annexure I page 10 returns to 5%. The GeM bid detail and specific clause prevail: 5%, 40-month validity, within 15 days.
Clause 13 requires an agreement on Rs.500 stamp paper within 10 days of work order, while Annexure IX says Rs.200. The operative clause prevails: use Rs.500 and execute within 10 days, after confirming with IMU.
Submission clause and the mandatory Excel say prices include all taxes/GST, but Annexure III says the price bid is exclusive of GST. The specific submission clause and locked price sheet prevail: quote inclusive of GST and cess.
GeM says 180 days from Bid End Date; ATC says from tender opening and Annexure I says from the date fixed for receipt. Apply the GeM bid-detail value: 180 days from 15-09-2026 15:00.
GeM's general clause permits value-based 3x40%/2x50%/1x80% similar services, while ATC requires three one-year contracts serving 300 persons/day at named institution classes/comparable government bodies. GeM's own disclaimer says institution-specific experience conditions and ATCs contrary to bid details are invalid. Obtain a written ruling; absent one, prepare evidence meeting both.
GeM shows 150 persons/day, but the financial model applies 160 breakfast, 128 lunch and 80 dinner. These appear to be evaluation weights, not a minimum revenue guarantee; bidder should price without assuming guaranteed 150-person daily purchases.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm whether award/evaluation is for 12 months or 36 months, whether years 2-3 are optional annual extensions, and whether INR 9,302,400 represents one year or the maximum tenure.
Please confirm in writing that performance security is 5% for 40 months, due within 15 days, and that the agreement must use Rs.500 stamp paper; the annexures contain 3%/10-day and Rs.200 alternatives.
Will technical evaluation require both the ATC's three one-year/300-person institution contracts and GeM's 40/50/80 value test, or will GeM's generic similar-service test prevail given its disclaimer against institution-specific experience?
Confirm that all menu rates and GeM total must include GST/cess, and state whether any minimum daily offtake/revenue is guaranteed because 150-person footfall conflicts with 160/128/80 evaluation weights and users pay by counter sale.
State the exact date/time and receiving officer for original DD because the bid says within 5 days of 'Bid End date / Bid Opening date', without choosing the trigger.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Routine revenue is direct counter-sale, no minimum purchase is promised, declared footfall/evaluation quantities conflict, and official-event payments alone are billed monthly. The contractor bears staffing, equipment, raw materials, utilities and gas regardless of sales.
The initial year can be extended twice at the same rates, terms and conditions, while labour, food, gas, electricity and water costs remain with the contractor. No escalation mechanism is stated.
IMU may impose a monetary penalty it deems fit for failure of quality/quantity/menu conditions. Specific per-occurrence penalties include Rs.1,000 for poor vegetables/key ingredients, Rs.2,500 for reused oil, banned additives, dirty kitchen, menu deviations, plastic cups or non-menu items, and Rs.5,000 for drain blockage; equipment replacement cost is recoverable. The Deputy Registrar decides, with appeal to Campus Director whose decision is final.
Food poisoning can cause immediate termination, full security-deposit forfeiture and penal action. Child labour likewise causes termination and forfeiture. The contractor carries employee injury, insurance, legal and financial liability and indemnifies IMU.
Delay LD is 0.5% of delayed value per week/part, normally capped at 5% of total contract value and up to 10% for inordinate delay (>25% of completion period). Default permits cancellation of the unperformed portion, performance-security forfeiture, rating downgrade and GeM debarment.
Buyer may vary quantity or duration up to 25% under the option clause, and IMU reserves broad rights to amend scope/value, reject bids, cancel/withdraw the tender and provides no liability for bidder costs or consequences.
Service runs 15 hours/day, every day, with no accommodation entitlement, 10-day stock, certified cooks and extensive recurring medical/police/statutory compliance. Contractor must add manpower whenever needed to maintain service.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Indian Maritime University, Mumbai Port Campus (LBS College & MERI), Hay Bunder Road, Mumbai-400033. The Form of Tender is addressed to the Director; the Bid Security Declaration is addressed to the Deputy Registrar.
Harish Chandra Upadhyay is the consignee/reporting officer for the Mumbai Port Campus location; no phone or personal email is printed.
Queries: [email protected] and [email protected]. The ATC repeats [email protected] for clarification/information.
HOD grievance email: [email protected]. Buyer email: [email protected].
Original account-payee DD is to be delivered to the Buyer at Indian Maritime University, Mumbai Port Campus, Hay Bunder Road, Mumbai-400033. The bid does not name a specific receiving person for the hard copy.