Cooling Water Treatment Chemicals, Cooling Tower, Fire Water Pump House
9030C26D45 Supply of Cooling Water Treatment Chemicals, along with treatment, monitoring, and operation of the Cooling Tower, and operation of Fire Water Pump House at the Oxo Acrylate Complex ,Dumad, Gujarat Refinery, Vadodara.
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
Published
31 Aug 2026
Closes
9 Sept 2026
Estimated value
₹3.3 Cr
EMD
₹83,000
Key dates
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
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Tender calendar
The supplied tender documents do not print the publication date, bid-submission deadline, or techno-commercial opening date; they direct bidders to the e-tender portal for those live dates. The pre-bid meeting is online, but its calendar date/time is likewise not printed in the supplied documents.
Bidder action: verify the current dates directly in the tender dashboard before freezing the bid.
No corrigendum changing dates is present in the supplied tender folder.
Bid validity
Quoted rates must remain valid for 04 (Four) months from the date of opening of tender; a shorter validity causes rejection.
Financials
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
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EMD / bid security
EMD is Rs. 83,000.00. Because it is below INR 1.0 Lakh, an Indian bidder must pay it online on the IOCL e-tender portal; MSE exemption does not apply because this is a works contract.
Online modes are Net Banking or NEFT/RTGS; the bid can be frozen only after the EMD process is completed.
BG validity provisions do not apply to this Rs. 83,000 Indian-bidder EMD because BG is permitted only above Rs. 1 Lakh.
Tender document fee
Tender documents are downloadable free of charge; no tender document fee is stated.
Security deposit / performance security
The tender-specific rates are SD 10% and ISD 2.5% of total contract value excluding GST. ISD is due within 10 days of Acceptance of Tender; the balance is normally recovered as 10% retention from gross bills until total SD reaches 10%, unless full SD is furnished upfront.
Accepted ISD modes: electronic transfer; permitted EMD adjustment; prescribed scheduled-bank BG of at least Rs.1,00,000; or prescribed Insurance Surety Bond for an Indian entity of at least Rs.1,00,000.
No interest is payable on security deposit, retention, or other withheld amounts.
The GCC ties BG/ISB validity and part-release to the defect-liability period, while the NIT says defect liability is not applicable; obtain written confirmation of the resulting validity/release date.
Payment terms
The contractor invoices monthly for actual chemical consumption and service charges; release is subject to performance and penalties. Excess chemical consumption is payable only at tender rates and with EIC approval. Final-bill payment may take up to 90 days after EIC certification.
Mobilization advance is not applicable.
Tendered chemical rates are regularized in Rs./kg after evaluation; payments are on actual consumption.
Eligibility
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
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Minimum annual turnover
Minimum ATO is Rs. 99.01 Lacs in any one of the immediate three preceding financial years, supported by audited financial statements; applicable CA/auditor reports from FY 2019-20 onward must bear UDIN.
Completed-work experience
Within the last 07 years ending on the last day of the month before the original bid-closing month, the bidder must have completed either 3 similar works of at least Rs 49.51 Lacs each, 2 of at least Rs 66.01 Lacs each, or 1 of at least Rs 82.51 Lacs. Values are inclusive of GST and evaluated on executed value.
Meaning of similar work
Qualifying work is chemical treatment of cooling water including supply of non-chromate chemicals in process cooling towers for petroleum refinery, petrochemical, fertilizer, oil and gas, or hydrocarbon industries. Power-plant cooling-tower-only experience is expressly excluded.
Additional technical PQC
The bidder must prove all four conditions: one year of supplying non-chromate liquid-product cooling-water chemicals in the last five years; treatment experience on cooling towers of at least 3780 m³/hr circulating capacity (excluding sea-water service); cooling-water-treatment experience in the specified process industries; and an established Indian office plus Indian manufacturing unit for major treatment chemicals.
For the 3780 m³/hr test, capacities may be summed only across cooling towers under one work order.
Proof for all four conditions must be certified by competent authority.
Statutory and entity requirements
Bid submission requires PF registration, independent ESI registration or the prescribed undertaking, PAN, GSTIN, entity-constitution proof, and valid authority for the bid signatory.
Bidder structure and subcontracting
This is a domestic tender: foreign bids are barred. Joint bidders/consortia are not permitted because the tender does not specifically allow them, and subcontracting of the awarded job is expressly prohibited. Only the bidding entity's experience counts unless specifically permitted; no such permission is stated here.
Debarment, insolvency and conflicts
Bids are ineligible if the bidder is on IOCL/MoPNG holiday list, under liquidation/court receivership, or undergoing insolvency/liquidation/bankruptcy proceedings. The project consultant, its managed/subsidiary entities and affiliates cannot bid for the same project; risk-and-cost defaulting contractors are barred from the resulting risk-and-cost tender.
No PQC relaxation
The job is critical and a works contract; no PQC relaxation is allowed to Startup-India registered or MSE bidders, and MSE purchase preference is not applicable.
Scope of work
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
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Integrated treatment and operations contract
Supply liquid, non-chromate cooling-water-treatment chemicals; design, implement, monitor and guarantee the treatment programme; provide dosing/monitoring equipment and technical services; operate Dumad cooling tower; and operate the Fire Water Pump House at IOCL's Oxo Acrylate Complex, Dumad, Gujarat Refinery, Vadodara.
Contract period
Completion is 24 (Twenty Four) months from site handover by EIC. IOCL alone may extend the contract by another 12 (Twelve) months on the same rates, terms and conditions, subject to satisfactory performance.
Cooling-tower system and operating duty
Dumad CT has four 4200 m3/hr cells (3 working + 1 standby) and a 12,600 m3/hr design flow. The contractor must provide uninterrupted cooling water to AA/BA and offsite facilities at normal 4-5 kg/cm2g and 33°C, operate fans/pumps/filters and dosing systems, sample and control chemistry, and keep operating records.
Fire-water pump-house duty
Operate the critical fire-water pump house and associated ring/header system serving Dumad Complex. Fire water is stored in two tanks of 4000 m³ each; operation includes the installed pumps, valves, tank-level control, testing/recirculation and continuous readiness.
Chemicals, equipment and exclusions
The bidder supplies the treatment formulations as liquid products with minimum six-month shelf life and supplies/maintains returnable dosing and monitoring systems. IOCL free-issues Sulphuric Acid, Sodium Chlorite (NaClO2) and HCl, but unloading, storage transfer and dosing remain the contractor's responsibility. Powder formulations are not acceptable.
Manpower and shifts
Deploy minimum 11 personnel: common site-in-charge, four cooling-tower/treatment operators, four fire-water-pump-house operators, two helpers, and one safety officer. Operations cover three 8-hour rotating shifts plus general shift duties, including Sundays and declared holidays.
Supply and mobilisation milestones
Chemicals must be supplied in two-month batches, with each replacement batch arriving at least two months before existing stock is exhausted. During stabilization, chemicals and specified equipment are due against the technical schedule; the listed milestones include 30, 60 and 90 days from LOA for different supplies/instruments.
Required documents & submission
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
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Portal, bid system and covers
Submit only through https://iocletenders.nic.in under the two-bid system. Upload qualification and technical documents in the unpriced techno-commercial cover and the untouched, completed original XLS BOQ in the price cover; no price indication may appear in the technical bid.
Digital signature and bid freeze
Use a legally valid DSC; new portal mapping permits Class-3 DSC. Fill and digitally sign prescribed bid formats, then complete submission by clicking FREEZE BID SUBMISSION and verify acknowledgement/My Bids status.
Signing and alteration rules
Download, print, fill, sign, stamp, scan and upload the declarations without alteration. Corrections should be minimal and individually signed; the technical tables must be signed and stamped, and Table-7 is to be filled in blue ink.
Physical originals
No physical bid is accepted. For this Rs.83,000 Indian-bidder EMD, payment is online, so no physical EMD/BG original is required. Physical originals apply only where the tender expressly permits an offline instrument; any such original goes to the tender-issuing authority at Gujarat Refinery within the applicable tender deadline.
Corrigendum analysis
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Contradictions
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
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MSE EMD exemption wording
The generic Bidding Firm Details says an MSE/Startup certificate may be submitted to avail EMD exemption, but the tender-specific NIT says MSE EMD exemption is not applicable to this works contract. The NIT prevails; MSE bidders must pay Rs.83,000 EMD unless another expressly applicable exemption category is proven.
Security deposit GST basis
The generic GCC defines SD as 10% of Total Contract Value, while the tender-specific NIT expressly calculates SD and ISD on contract value excluding GST. The NIT basis prevails: SD 10% and ISD 2.5%, both excluding GST.
Defect liability versus security wording
The NIT says defect liability is not applicable, but GCC BG/ISB validity and release clauses are drafted around the end of the Defect Liability Period and retention of 5% for defect obligations. The no-DLP NIT condition prevails, but the documents do not state the substitute calendar expiry/release trigger; bidder should obtain written confirmation before choosing BG/ISB.
Pre-bid queries
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
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Confirm security validity and release without DLP
Please confirm the exact expiry/claim period for an SD/ISD BG or Insurance Surety Bond and the date for release of the full SD, because NIT clause 23(e) deletes defect liability while GCC clauses 2.1.1.2 and 2.1.1.11 use the end of DLP as the validity/release reference.
Clarify free-issue chemical overconsumption exposure
Please confirm the baseline quantities, valuation date/price and attribution process for recovery when actual free-issue NaClO2/HCl/H2SO4 consumption exceeds the bidder's quoted quantity, including whether deviations caused by IOCL make-up-water quality or operating upsets are excluded.
Align LOA mobilisation with site handover
Please confirm whether the 30/60/90-day LOA-linked supply and instrumentation milestones run before site handover and whether any pre-handover service/equipment-hire period is billable, since contract duration starts from site handover but mobilisation milestones start from LOA and no mobilisation payment is allowed.
Risks
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
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High monthly performance deductions and termination
Technical penalties are cumulative by failed parameter and capped at 20% of total monthly billing. Hitting the 20% cap continuously for more than three months can trigger termination and replacement contracting at the vendor's risk and cost.
Operational and manpower penalties
Unauthorized absence attracts ₹3000/day for Site-in-Charge and ₹2000/day for Safety Officer/Operator/Technician/Helper. A treatment-attributable process-unit trip attracts 10% of the monthly bill for the specific cooling tower per incident; equipment damage from maloperation is recoverable at actual repair/replacement cost as assessed by IOCL/EIC.
Treatment-guarantee and chemical-cost risk
Failure to meet the treatment guarantee can terminate the contract and require reimbursement of chemicals purchased in a total treatment/performance failure. Any extra chemicals needed to achieve the guaranteed result must be supplied at no cost, while payment is tied to actual consumption and EIC-approved excess.
Fixed-rate extension exposure
IOCL may unilaterally extend the 24-month contract for 12 more months on the same rates, terms and conditions. Price the risk of chemical, wage, compliance and manpower cost escalation over a possible 36-month operating horizon.
Continuous critical-operations obligation
The contractor must sustain 24x7 cooling and fire-water operations, including Sundays and declared holidays, with minimum staffing and qualified relievers. Failure can affect process units and attract both deductions and risk/cost consequences.
Security and cash-flow risk
ISD is 2.5% and total SD is 10% excluding GST; absent full upfront security, IOCL deducts 10% from gross bills until the SD cap. Security/retention earns no interest, monthly payment depends on performance, and final payment can take 90 days after certification.
Owner-information and site-assessment risk
GCC says tender drawings/information are only general guidance, IOCL assumes no responsibility for correctness, and the contractor is expected to conduct an independent survey. Delayed pursuit of approvals is at contractor risk and generally gives no time extension.
Contacts
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
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Tender Inviting Authority
Ms. R. Sankeetha, DGM (Contracts), Indian Oil Corporation Limited, Gujarat Refinery-391320. Email: [email protected]. Phone: 0265-223-7181/8181.
Pre-bid / alternate contacts
Pre-bid meeting-link requests and alternate tender contact: [email protected], phone 0265-223-7189; and [email protected], phone 0265-223-7185.
Address for any permitted physical original
Where an original offline instrument is expressly permitted, it is addressed to the office of the Tender Inviting Authority: Indian Oil Corporation Limited, Gujarat Refinery-391320. For this Rs.83,000 Indian-bidder EMD, the controlling instruction is online payment, so no physical EMD original is called for.