Tender publication date
Bid document is dated 11-08-2026 (GeM Bid No. GEM/2026/B/7896591).
- This is the dated Bid Document / NIT on GeM.
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Custom Bid for Services - Hiring of Integrated Logistics Services for a period of 05 (five) years for ONGC
ONGC · Surat, Gujarat9731990
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
11 Aug 2026
5 Oct 2026
₹22.5 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Bid document is dated 11-08-2026 (GeM Bid No. GEM/2026/B/7896591).
Pre-bid is 03-09-2026 at 11:00:00 at ONGC Hazira Plant, Surat, Gujarat-394518 (Corrigendum C3 overwrites earlier pre-bid parameters).
Documented Bid End Date/Time is 19-09-2026 18:00:00 in the GeM Bid Document; no corrigendum PDF in the pack amends this field.
Documented Bid Opening Date/Time is 19-09-2026 18:30:00; ITB also states unpriced bid opening at 16:30 Hrs IST on the Invitation-for-Bid opening date.
GeM Bid Details: Bid Offer Validity is 90 days from Bid End Date; BEC commercial rejection also requires 90 days validity from date of opening of bid (wording conflict — see contradictions).
Contract duration is 5 years from commencement of services; mobilisation within maximum 45 days from Mobilisation Notice after GeM order/NOA.
Time allowed for Technical Clarifications during technical evaluation is 7 Days.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
No absolute estimated contract value (in INR) is printed in the bid pack; GeM states Estimated Bid Value is only for guidance on EMD and eligibility and has no bearing on quoted price.
EMD Amount is INR 22,47,000; beneficiary ONGC Hazira Plant, Surat (MANAGER (F&A)); Advisory Bank State Bank of India.
Tender Fee is Nil; GeM disclaimer also treats asking for Tender fee / Bid Participation fee as making the bid null & void.
ePBG Percentage 3.00% for Duration 63 Months; Advisory Bank SBI; may also be paid online/RTGS to the same ONGC SBI account within 15 days of award (GeM ATC) / Performance Security within 30 days of acceptance notification (ITB forfeiture clock).
No advance payment; monthly invoices; payment within 10 days (GeM: of SDAC + online bills; SCC: 10 calendar days from invoice receipt); TReDS preferred for MSMEs; rates all-inclusive/firm with HSD escalation and min-wage reimbursement exceptions.
Total value wise evaluation; non-splitable services; MSE purchase preference Yes with L1+15% and 100% quantity to matching MSE; MII Compliance Yes; Option Clause ±25%.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Single bidder or Incorporated Indian Joint Venture company only; Consortium bids are not allowed; joint and several liability if JV is awarded.
Minimum 3 years’ experience (as on originally scheduled techno-commercial bid opening) in last 5 years to State/Central Govt/PSU/Reputed Limited Company in BOTH (a) light vehicle/employee passenger logistics AND (b) App/Web logistics lifecycle platform continuously used for the full 3 years; plus at least one ≥1-year executed contract in last 5 years from original TBO.
BEC Criteria for ascertaining Financial Capability: Not applicable (no turnover/net-worth threshold in BEC).
Must cover entire scope Schedules A+B+C with Control Room and Mobile App; Schedule C vehicles brand-new indigenous; YOM rules; App and Control Room must meet tender specifications.
Valid GST registration mandatory; EPF/ESI code or post-NOA undertaking; no current ONGC banning/suspension; not in IBC/insolvency; land-border bidders need Competent Authority registration; Integrity Pact mandatory (tender > Rs 1 crore).
No MSE/Startup relaxation on experience or turnover; MSE purchase preference available if eligible service-provider MSE; MII Compliance Yes with local-content certificates.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Hiring of Integrated Logistics Services for 05 (five) years for ONGC Hazira Plant — passenger transport (on-call + employee transport + regular vehicles), Mobile App booking platform, and 24x7 Logistics Control Room — awarded as one composite package.
Three transport streams: employee shift transport; light vehicles on call (taxis/cars/jeeps/buses); and regular-basis AC Bolero/equivalent with GPS plus PTA ambulance under Schedule C.
Contractor must, at own cost, provide/operate/maintain a robust mobile app (Android/iOS; web optional) for ONGC vehicle booking, tracking and management for the full contract, with GPS integration, data retention and training.
Establish, operate and maintain a 24x7 Logistics Control Room dedicated to ONGC Hazira Plant vehicle operations for bookings, trip monitoring, driver communication and emergencies.
Primary operations in Surat & Navsari districts (Hazira Plant and facilities) with extended intercity trips; 5-year contract from commencement; 45-day mobilisation after Mobilisation Notice.
Vehicles must comply with Motor Vehicles Act with valid RC/insurance/fitness/tax/permit/PUC; GPS and tools; no guaranteed volumes; fuel/parking rules and HSD escalation apply.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Two Packet Bid on GeM portal only; offers not submitted through GeM are rejected; techno-commercial and price packets as per GeM online formats.
All relevant bid documents must be digitally signed by a duly authorised representative using CA-issued digital signature under IT Act 2000; Appendices signed, stamped and uploaded on GeM.
BEC template requires any documents specified for physical form to reach purchaser’s office in a sealed envelope by 15:00 Hrs on GeM bid closing date (open 15:30 Hrs); ONGC may also seek original/notarized copies of any uploaded document anytime. No discrete mandatory physical-document list is filled after the BEC envelope instruction.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Date corrigendum published 27-08-2026 is recorded in tender metadata but has no attached files in this document pack, so original vs amended values cannot be read from documents.
Only documented corrigendum content: Pre-Bid Date/Time changed from 21-08-2026 10:00:00 to 03-09-2026 11:00:00 at ONGC Hazira Plant, Surat; explicitly overwrites all previous Pre Bid parameters.
Finally documented: Publication 11-08-2026; Pre-bid 03-09-2026 11:00 ONGC Hazira Plant; Bid End 19-09-2026 18:00 and Opening 19-09-2026 18:30 as printed in Bid Document (no PDF amendment of end/opening found); validity 90 days; EMD ₹22,47,000; ePBG 3% for 63 months; contract 5 years.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM Bid Details fix Bid Offer Validity as 90 days From End Date, while BEC commercial rejection requires unconditional validity for 90 days from the date of opening of bid.
GeM Bid Document shows Bid Opening 19-09-2026 18:30:00, while ITB 23.1 says unpriced bid opens at 16.30 Hrs (IST) on the Invitation-for-Bid opening date.
GeM Payment Timelines tie 10-day payment to issue of SDAC and online bills; SCC 2.23.4 ties 10 calendar days to receipt of invoice at ONGC office.
BEC requires physical-form documents in sealed envelope by 15:00 on closing date, while GeM disclaimer says mandating physical submission as a pre-requisite to qualify bidders makes the bid & resultant contract null & void.
BEC B.1.5 and price-sheet notes state 4 Bolero on 12-hour duty, but the Schedule-C quantity grid columns are ambiguous in the spreadsheet extract (split numeric cells).
ITB 9.1(b)(i) requires proof of financial capability as per BEC B.2.6, but BEC B.2.6.0 states Criteria for ascertaining Financial Capability: Not applicable.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Ask ONGC/GeM to confirm whether Bid End/Opening remain 19-09-2026 18:00/18:30 or were extended by Date corrigendum 4527548 (no file in pack), and to publish a written corrigendum with the final timestamps.
Request written confirmation whether offer validity (and e-BG/Surety Bond 45-day tail) is measured from Bid End Date (GeM field) or from bid opening (BEC B.2.4.0(c)).
Clarify whether payment is due within 10 days of SDAC (GeM) or 10 calendar days from invoice receipt (SCC 2.23.4), and how VIMS acceptance interacts with SDAC for monthly logistics invoices.
Seek confirmation whether a white-labelled third-party app with exclusive usage rights and customization satisfies B.1.3(a)(i)(b) continuous 3-year operational App experience, and what minimum evidence set is accepted without client letter.
Confirm whether all Schedule C vehicles (1 ambulance + 4 Bolero 12h + 2 Bolero 24h) must be brand-new and physically mobilised within the 45-day mobilisation window, and whether dealer allocation letters without registration by day 45 are acceptable interim.
Ask how ONGC will reconcile ‘no guaranteed billing / actual usage only’ with dedicated Schedule C fleet, 24x7 control room for 60 months, and Buyer’s right to vary quantity/duration/value by up to 25%.
Confirm whether any instrument or document must be physically delivered by bid closing, given BEC sealed-envelope language versus GeM null-and-void rule on physical pre-requisites.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Failure to mobilise within 45 days can lead to termination; if extension granted, LD at 0.5% of annual contract value per week (max 10%) for Control Room+App delay, or on delayed Schedule value, aggregate cap 10% of total Annual Contract Value.
SCC 2.18 imposes multiple per-occasion deductions (App downtime, vehicle condition, documents, uniform, smoking, odometer, general breach Rs 1,000, etc.) recoverable from bills without prior notice in several absence/withdrawal cases.
Contract expressly has no guaranteed billing and pays on actual usage, while bidder must fund brand-new Schedule C fleet, 24x7 dedicated control room for 60 months, Mobile App, and GPS-enabled fleet — high utilisation risk.
₹22.47 lakh EMD locked through evaluation; successful bidder posts 3% performance security for 63 months (covers 5-year contract + tail); failure to post PBG within 30 days of acceptance forfeits EMD.
Contractor bears full labour-code compliance, minimum wages (Central/State higher), EPF/ESI, driver conduct/safety; non-compliance is breach entitling ONGC action; no employer-employee relationship with ONGC.
Deviations after freeze, incomplete bids, forged documents, price disclosure in technical packet, or missing IP/EMD trigger outright rejection; forged docs also forfeit EMD and can ban business.
Even with a 10-day payment promise, billing is monthly on actuals with heavy supporting docs (digital logs, wage certificates, mobilisation refs); disputes/withholding can freeze cash without interest.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Oil And Natural Gas Corporation Limited — ONGC Hazira Plant, office pin 394518 (Surat, Gujarat); Ministry of Petroleum And Natural Gas.
HOD grievance email [email protected]; Buyer Email [email protected].
Rohit Dhyani — Consignee/Reporting Officer for the Project/Lumpsum quantity at ONGC Hazira Plant, Bhatpore, Surat 394518.
Ashok Thakur, General Manager (SCM), Head Procurement Officer, ONGC Hazira Plant, Surat — signed Integrity Pact / Custom Bid undertaking dated 07/08/2026.
Beneficiary: ONGC, MANAGER (F&A), ONGC Hazira Plant, Surat; bank credit to ONGC corporate SBI account at Bandra Kurla Complex, Mumbai (see financials for account numbers).
Pre-bid venue (latest): ONGC HAZIRA PLANT, SURAT, GUJARAT-394518 on 03-09-2026 11:00:00.