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Indian Overseas Bank · Chennai, Tamil Nadu9522902
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
25 Jun 2026
1 Sept 2026
₹55 Cr
₹1.6 Cr
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Bid/RFP issued on 25-06-2026 (GeM bid dated 25-06-2026; RFP No. CO/SECY/ESURV/02/2026-27 dated 25.06.2026).
Pre-bid meeting on 07-07-2026 at 15:00:00 at Indian Overseas Bank, Central Office, 762, Anna Salai, Chennai.
GeM Bid End Date/Time printed in the bid document is 20-07-2026 20:00:00; RFP states the cutoff date and time will be as appearing on the GeM portal.
GeM Bid Opening Date/Time printed in the bid document is 20-07-2026 20:30:00; any portal extension of bid end time would correspondingly move opening as shown on GeM.
Bid offer validity is 180 days, but start-point wording conflicts across GeM bid and RFP clauses.
Contract period is 5 years (extendable by 2 years); installation/implementation within 90 days of PO; CMS DC/DR commissioning within 3 weeks of award for payment release conditions.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
GeM Estimated Bid Value is INR 55,00,00,000 (inclusive of all taxes). Commercial evaluation/TCO is on 602 branches × 60 months.
EMD Amount is INR 1,65,00,000; Advisory Bank State Bank of India; beneficiary Indian Overseas Bank (Manager Security), UIN NCTGC2415P.
Performance security is 5% of contract value; GeM ePBG duration 62 months; RFP requires PBG valid 3 years + 3 months claim, renewable for remaining contract term.
Monthly OPEX payments after go-live/UAT; GeM Payment Timelines say within 45 days of SDAC and online bills; no advance; no price escalation during contract.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
GeM requires minimum average annual turnover INR 22,000 Lakh for 3 years; 7 years past experience for same/similar service; MSE partial experience relaxation to 2 years; Startup relaxation No.
Bidder must be an Indian company under Companies Act in existence 5 years; yearly turnover more than Rs.250 crores in each of FY 2023-24, 2024-25 & 2025-26; net worth not negative and not eroded by more than 30% in last 3 years; solvency certificate as on 31/03/2026.
Min. 3 years e-surveillance experience in ≥2 scheduled commercial banks covering ≥8000 sites; large completed-work thresholds (Rs.100/150/200 Cr); own CMS+DR in two seismic regions monitoring ≥8000 sites as on 31/03/2026 with 60-day scale-up capability; ISO/CE certifications.
Bidder must not be blacklisted by Public/Private Sector, Central/State Governments, PSUs, RBI, IBA, NPCI or any other Regulatory Authority; litigation details and self-declarations required.
No consortium/JV bidding structure is provided; bidder must be a registered company; group/common-control entities cannot multi-bid; subcontracting of performance requires prior written Bank consent and infrastructure subletting is prohibited.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Engagement of service provider(s) for Comprehensive Centrally Monitored Electronic Surveillance in SELECT IOB branches on OPEX model for 5 years (indicative 602 branches).
Event-based e-surveillance with edge/CMS analytics, alerts till resolution, CCTV coverage of critical areas, fire/smoke detection, intrusion/loitering detection, and remote Bank viewing.
Each branch site requires specified sensors, min ~12 cameras (10 dome + 2 bullet + 2 hidden), 16ch/32TB NVR, display, private-cloud backup and related fire/panic devices.
Sites chosen at Bank discretion nationwide (consignee reporting at Chennai CO); bidder-owned CMS/DR/private cloud in two seismic regions; 90-day install window; OPEX ownership of equipment/connectivity by vendor.
Price bid is for e-surveillance without QRT; privacy exclusions for lockers/toilets; line items not taken up by Bank are not payable.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Two Packet Bid on GeM portal GEM/2026/B/7713202; technical and commercial uploads online; encrypted final submission on GeM.
In addition to GeM upload, sealed envelope with EMD instrument and Pre-Contract Integrity Pact (stamp paper) must reach Chief Manager (Security), IOB Central Office on or before GeM bid close.
Proposal must be signed by official authorized to commit the bidder; Power of Attorney/authority letter required; annexures signed and sealed; specified stamp-paper/notarization for Integrity Pact and CMS self-certificate.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Multiple Date-type corrigenda were issued after the original 25-06-2026 bid; the two corrigendum PDFs available restate ATC supersession but do not print revised Bid End/Opening date-times.
Both corrigendum PDFs keep the buyer-uploaded ATC (RFP) as the controlling buyer-specific terms package rather than introducing clause-by-clause textual amendments in the corrigendum body.
Final commercial/eligibility/scope terms remain those in the GeM bid details plus the buyer-uploaded RFP/ATC; schedule cutoff is whatever GeM currently shows; printed 20-07-2026 end date in bid PDF is not reliable after date corrigenda.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM requires minimum average annual turnover of 22,000 Lakh for 3 years; RFP QC3 requires yearly turnover more than Rs.250 crores in each of the last three FYs.
GeM asks 7 years similar-service experience and past-performance bands against the Rs.55 Cr estimate; RFP asks 3 years e-surveillance experience with 8000-site/ multi-crore work thresholds up to Rs.200 Cr.
180-day validity is variously measured from bid end date (GeM), from RFP issuance (RFP 1.1a), and from last date of submission (RFP 3.1 / Annexure I).
RFP 1.1 allows only BG and NEFT/RTGS; RFP 4.3 allows DD/Fund transfer/BG; GeM also accepts surety bond.
GeM ePBG duration is 62 months; RFP PBG is valid 3 years with 3 months claim and separate extension after 3 years of contract.
RFP mandates sealed offline originals of EMD and Integrity Pact before bid close, while GeM corrigendum/bid disclaimer says mandating physical documents as a pre-requisite to qualify bidders can make the bid null & void.
GeM sets Bid to RA enabled = No, yet RFP payment clause refers to price identified after the Auction Process.
Contact/pre-bid/EMD address uses 762 Anna Salai; consignee and several annexure addressee blocks use 763 Anna Salai.
Printed Annexure-XI is Manufacturer Authorization Form, but clause 3.18 calls Annexure-XI the proof of source code audit.
Price table has separate GST column and instructs quoting Total Price Including GST, while a note also says price per branch/office is inclusive of all taxes including GST.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Ask Bank/GeM to confirm whether RFP QC (Rs.250 Cr yearly turnover; Rs.100/150/200 Cr works; 8000 sites; 3-year e-surveillance) overrides or sits in addition to GeM 22,000 Lakh average turnover, 7-year experience and 40/50/80% past-performance tests.
Request written confirmation of the final Bid End Date/Time and Opening Date/Time, because corrigendum PDFs do not print the extended schedule while the bid PDF still shows 20-07-2026.
Clarify acceptable EMD forms (BG/NEFT only vs DD/surety bond) and whether missing physical Integrity Pact/EMD before portal close is automatic technical rejection given GeM’s physical-document disclaimer.
Seek clarity on whether GeM commercial quote is GST-inclusive TCO, whether any reverse auction will occur despite Bid to RA = No, and how the 50% option clause applies to lumpsum branch counts/rates.
Ask whether actual-loss recoveries for unreported incidents/non-detection and 100% monthly uptime with concurrent LD/penalties are capped by the limitation-of-liability clause (contract value) or sit outside it.
Confirm the required proof-of-source-code-audit document, format and whether CERT-IN/code-audit scope applies to edge firmware, CMS software or both.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
100% monthly uptime, multi-head penalty schedule, monthly penalty recovery up to 50% of bill, PBG invocation, and separate LD of 0.5%/week up to 5% make margin erosion and termination risk high.
Vendor funds hardware/software/connectivity/CMS under OPEX, yet must absorb additional sensors, tech upgrades, de-installation, and often site additions without extra commercial—plus 90-day nationwide rollout risk.
EMD of Rs.1.65 Cr is large and forfeitable for PBG/contract signing default; PBG 5% over multi-year term with SFMS/direct-bank delivery formalities.
Broad indemnity, actual-loss recoveries, Bank termination rights, blacklisting risk, and deep audit/inspection rights (Bank/RBI/statutory) increase legal/operational exposure.
8000-site dual-bank CMS ownership, dual seismic CMS/DR, and multi-hundred-crore past works create a very high entry barrier; Bank may inspect references and disqualify on negative feedback.
Handling of branch surveillance AV data, police disclosures, CERT-IN/encryption requirements and prohibition on capturing customer credentials create compliance and incident-response risk.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Indian Overseas Bank, Central Office (Security Department), under Department of Financial Services, Ministry of Finance; GeM bid GEM/2026/B/7713202.
Chief Manager (Security), Indian Overseas Bank, Central Office, 762, Anna Salai, Chennai – 600 002; email [email protected].
HOD grievance email [email protected]; Buyer Email [email protected].
G.Rajan, GAD, Indian Overseas Bank, Central Office, 763, Anna Salai, 600002; quantity Project/Lumpsum Based.
IEMs: Shri Kashinath Behra, IAS (Retd.), New Town Rajarhat Kolkata – [email protected]; Shri Prashanta Kumar Agrawal, IPS (Retd.), Faridabad – 8054932121, [email protected].