Publication
Bid dated/published 03-09-2026.
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Entry and Mid Level Laptop - Notebook (Q2)
Medical Health And Family Welfare Department · Dehradun, Uttarakhand9771973
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
3 Sept 2026
19 Sept 2026
₹1.3 Cr
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Bid dated/published 03-09-2026.
08-09-2026 at 15:00 at the Office of Mission Director, NHM, Danda Lakhound, Sahastradhara Road, Dehradun, Uttarakhand. No separate clarification-question deadline is stated.
19-09-2026 at 15:00 is the latest deadline after Corrigendum 4594942. The original bid PDF states 17-09-2026 at 15:00; the date corrigendum record has no attached citable document.
20-09-2026 at 15:00 is the latest opening time after Corrigendum 4594942. The original bid PDF states 18-09-2026 at 15:00; the date corrigendum record has no attached citable document.
90 days from the latest bid end date; further extension requires mutual consent.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Total estimated bid value is INR 12,930,632. Schedule estimates are INR 8,439,000 (laptops), INR 1,699,320 (desktops), INR 317,312 (MFPs), and INR 2,475,000 (tablets). Evaluation and award are schedule-wise.
EMD is INR 240,000 for Schedule 1, INR 50,000 for Schedule 2, INR 10,000 for Schedule 3, and INR 80,000 for Schedule 4; it applies separately to each selected schedule. It must be valid 45 days beyond the 90-day bid validity.
ePBG/performance security is 3.00% for 42 months. It is due within 15 days of GeM contract award; payment does not become due until the Buyer receives and verifies it.
No tender document/bid participation fee is stated. GeM's bid disclaimer says asking for any tender fee or bid participation fee makes the bid/resultant contract null and void.
Goods payment is due within 30 days after CRAC and online bill submission, expressly superseding the GTC's 10-day default. CMC is paid quarterly after satisfactory completion and end-user certification. Prices must be all-inclusive and free-delivery-at-site, including loading/unloading and applicable installation/services.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Minimum average annual bidder turnover is INR 64.65 lakh over the last three financial years ending 31 March of the previous financial year. No MSE or startup relaxation is allowed for experience/turnover.
Minimum average annual OEM turnover is INR 517 lakh over the last three years; for a bunch bid, the OEM of the highest-value primary category must meet it.
Bidder or OEM (itself or through resellers) must have regularly manufactured and supplied the same/similar category products to a Central/State Government organisation or PSU for 3 financial years before bid opening; the primary/highest-value category must meet this in a bunch bid.
Bidder or OEM must have supplied the same/similar category products equal to 50% of bid quantity in at least one of the last three financial years before opening; this applies to the highest-value primary category in a bunch bid.
Bidder/OEM must also show supply and installation/commissioning of same/similar products during the stated preceding period through either one order of at least 35%, two orders of at least 20% each, or three orders of at least 15% each of estimated bid value, supported by satisfactory performance certificates.
Bidder or OEM must hold ISO 9001. The offered equipment must have a valid applicable quality-management/quality certificate from an accredited body, plus all BIS licences, type-test, approval and product-specification certificates. OEMs must hold valid EPR registration where applicable.
Authorised distributors/service providers must furnish OEM/OSP authorisation with full contact details. Bidder/OEM must have a dedicated/toll-free support number and provide an escalation matrix. A state service centre is required only for carry-in warranty; the offered products otherwise carry onsite warranty.
A bidder from a country sharing a land border with India is eligible only if registered with the Competent Authority; false declaration/non-compliance permits immediate contract termination and legal action. The bid separately requires a Rule 144(xi), GFR 2017 compliance document.
Failure to upload any sought certificate/document makes the offer liable to rejection. False/misleading/forged bid material, bid withdrawal during validity, or failure to furnish performance security can forfeit EMD and lead to GeM debarment; supplied counterfeit, refurbished, inferior or unauthorised goods can also trigger suspension/debarment.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Supply 458 devices: 194 laptops, 34 desktop PCs, 32 A4/legal multifunction printers and 198 tablet computers.
Laptops, desktops, MFPs and tablets must meet the GeM category specifications and the detailed ATC schedules. Key ATC requirements include 3-year comprehensive onsite warranty; Windows 11 Professional for laptops/desktops; mono network duplex MFPs; and Android 13/equivalent or higher, 4 GB RAM and 64 GB storage for tablets. Conflicting ATC/category values are reported under contradictions.
Seller must unpack, install/configure, activate/verify OS, test hardware/connectivity/accessories and hand over each device; printers require consumable/driver/network setup and print/scan/copy/duplex/ADF tests. Acceptance uses GeM CRAC after quantity, identifiers, condition, configuration, warranty, OS/accessory and functional checks.
ATC Annexure A distributes the 458 units across 13 district CMO offices plus NHM Headquarters (14 consignee codes), with addresses/contact data listed. The formal GeM consignee fields instead show one Dehradun address; this unresolved conflict is reported separately.
The GeM schedule allows 41 days for 194 laptops, 42 days for 34 desktops, 42 days for 32 MFPs and 30 days for 198 tablets. Delivery time is of the essence.
Minimum warranty is 3 years comprehensive onsite OEM/authorised support. Acknowledge complaints within 4 working hours, give remote support within 1 working day, visit within 2 working days when onsite intervention is needed, normally resolve within 5 working days, and replace within 10 working days where repair is infeasible. Hill/remote sites additionally demand onsite service within 24 hours.
A 4-year CMC follows the 3-year warranty. It includes preventive maintenance/calibration, service, spares (excluding consumables), at least six-monthly or user-required visits, and 98% uptime; shortfall extends CMC by double the downtime. CMC percentages must be within the bid's 3%-25% fields and non-decreasing year to year.
Desktop/computer installation excludes antivirus and MS Office, which the Buyer must procure separately. Buyer/consignee is responsible for site electrical wiring, networking, site preparation, access and passes; seller connects/sets up against existing infrastructure without extra charge.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit through GeM as a Two Packet Bid. Technical/eligibility documents go with the technical offer and the commercial offer is evaluated schedule/item-wise; no reverse auction is enabled initially. Bid participation constitutes acceptance of GTC, STC and ATC.
GeM applies Aadhaar-based e-signing to documents; the GTC states e-sign is legally at par with digital signatures. No separate DSC class is specified in the tender.
Only the hard-copy EMD/bid-security instrument is expressly required physically, delivered directly to the Buyer within 5 working days of bid opening. The disclaimer prohibits making other physical documents a precondition (except EMD and signed Integrity Pact, if applicable).
PAN and GST copies must be self-attested. The OEM warranty/service undertaking and specification-compliance certificate must be duly signed on OEM letterhead. No printed bid-submission proforma or annexure for these documents is provided.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Published 17-09-2026 with no attached file. It extended bid submission from 17-09-2026 15:00 to 19-09-2026 15:00 and bid opening from 18-09-2026 15:00 to 20-09-2026 15:00. Impact: two additional calendar days; bidders must use the revised portal deadlines. The original values remain visible in the bid PDF.
Publication: 03-09-2026; pre-bid: 08-09-2026 15:00; bid end: 19-09-2026 15:00; opening: 20-09-2026 15:00; validity: 90 days from the revised bid end date. Corrigendum 4594942 changes dates only; no attached document evidences any change to price, scope, EMD, eligibility or contract conditions.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
The bid PDF says closing 17-09-2026 15:00 and opening 18-09-2026 15:00, while later Corrigendum 4594942 moves them to 19-09-2026 15:00 and 20-09-2026 15:00. The corrigendum dates prevail; no corrigendum attachment is available for citation.
The formal category specification requires 32 GB or higher RAM and allows AMD Ryzen 3 5425U / Intel Core i3-1215U or higher; ATC Schedule 1 instead says minimum 1x8 GB DDR4 and mandates Intel 13th Gen or AMD 5000 series with extra processor thresholds. The laptop STC expressly prohibits altering category technical specifications or mandating a processor/brand through ATC, so the formal category values prevail; seek written confirmation before bidding.
The formal category specification requires 16/32 GB or higher RAM and permits Windows 11 Pro/Home, DOS/equivalent, Linux or Windows 11 STF; ATC Schedule 2 says 8 GB DDR4 or higher and Windows 11 Professional. The category STC says ATC may not modify predefined technical specifications, so the formal GeM category parameters prevail unless corrected by corrigendum.
Formal GeM consignee rows place the entire quantities at one Directorate of Health address in Dehradun, while ATC Annexure A allocates them across 14 Uttarakhand locations. The ATC is the detailed distribution schedule, but the contract-facing GeM consignee fields conflict; Buyer must clarify whether delivery/CRAC is centralised or consignee-wise before pricing logistics.
Buyer ATC says all participating bidders may be called to present samples after technical opening. The GeM disclaimer says seeking/approving samples during bid evaluation makes the bid/resultant contract null and void unless expressly allowed by the controlling authority's approved published procurement policy. No such policy is attached; the sample clause is therefore unenforceable unless the Buyer establishes the exception.
ATC SLA allows an engineer/site visit within 2 working days, but Buyer ATC demands onsite service within 24 hours for hill/remote locations. The latter is location-specific and stricter, so bidders should price 24-hour hill/remote attendance while seeking confirmation of which sites are classified as such.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Will sellers deliver all quantities to the single Dehradun consignee in GeM, or deliver and obtain CRAC separately at the 14 Annexure A locations? Confirm which address list controls, consignee-wise delivery periods, unloading/installation responsibility, and whether one or multiple invoices/CRACs are required.
Please reconcile category and ATC values—especially laptop 32 GB versus 8 GB RAM and processor restrictions, and desktop 16 GB versus 8 GB RAM/OS choices—and publish one schedule-wise compliance matrix. These differences materially change eligibility and price, while the category STC prohibits ATC modification.
Identify the approved, published Uttarakhand/NHM procurement policy that permits post-opening sample evaluation and provide objective sample quantity, submission timing, return/disposal and pass/fail methodology; otherwise delete ATC item 3 as prohibited by the GeM disclaimer.
Confirm whether 4-year CMC applies to all four schedules, the exact CMC PBG percentage, whether the 42-month ePBG is separate from the later CMC PBG, and how the 24-hour hill response, 2-working-day visit, 5-day resolution and 10-day replacement rules interact.
Confirm the OEM minimum print-count threshold that can terminate MFP warranty before three years and require bidders to disclose it in the offer; otherwise three-year warranty pricing and lifecycle risk cannot be compared consistently.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
LD is 0.5% of delayed-quantity contract value per week or part, normally capped at 5% of total contract value; delay over 25% of the completion period is inordinate and may raise the cap to 10%. Default after the delivery period permits cancellation of the unsupplied portion, performance-security forfeiture, rating downgrade and debarment.
The largest schedule allows 41 days and tablets only 30 days, while ATC allocates installation across 14 Uttarakhand locations, including hill/remote districts. The conflicting central consignee record compounds freight, installation, acceptance and CRAC timing risk.
Commercial exposure spans 3-year comprehensive onsite warranty plus 4-year CMC. CMC includes spares, travel, lodging, insurance, GST and all incidentals; it requires 98% uptime, at least six-monthly/user-required visits, and double-downtime extensions. Failure to submit the CMC PBG or perform CMC can forfeit the equipment PBG.
Goods payment is only after CRAC and online billing, with a 30-day timeline; payment does not become due until performance security is received and verified. CMC cash flow is quarterly in arrears after certification, while CMC security remains valid through CMC plus one year.
Buyer may decrease or increase award quantity by up to 25%, and may add up to 25% of contracted quantity during the contract at the same rates. Additional time is formula-based and subject to the clause, creating inventory and price-lock risk.
MFP warranty ends at the stated years or when the OEM-defined minimum print count is reached, whichever is earlier, and excludes consumables. This can shift repair/replacement cost earlier than a bidder may assume from the headline three-year warranty.
Material conflicts between GeM category fields and ATC can cause rejection despite compliant pricing; the sample clause may itself be invalid absent an approved policy. Obtain written corrigendum before committing models or samples.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Mission Director, National Health Mission, Office of the Mission Director, National Health Mission, Danda Lakhound, Sahastra Dhara Road, Dehradun, Uttarakhand. This is also the beneficiary address for EMD/performance security and the practical address for the physical EMD original unless the Buyer directs otherwise on GeM.
HOD grievance email: [email protected]. Buyer email: [email protected].
Saurabh Kumar Singh is the GeM consignee/reporting officer at Directorate of Health, Danda Lakhond, Sahastradhara Road, Dehradun 248001. The bid does not print his phone or email.
ATC Annexure A identifies the NHM Headquarters contact as Dr Saurabh Singh and Dr Rajan Arora; email: [email protected]. No phone is printed for this row.