Manpower Outsourcing Services Minimum Wage Skilled Graduate Admin

Publication / bid dated

Bid Number GEM/2026/B/7913565 is dated 18-08-2026.

• No corrigendum is present in the tender folder or metadata.

Bid submission end

Bid End Date/Time: 29-08-2026 11:00:00.

• Automatic extension: Number of days for which Bid would be auto-extended = 3; Number of Auto Extension count = 1; Minimum number of bids required to disable automatic bid extension = 1 (so extension applies only if fewer than 1 bid is received).

Bid opening

Bid Opening Date/Time: 29-08-2026 11:30:00.

Bid offer validity

Bid Offer Validity is 180 days from the bid end date.

• GTC states bid security should be valid for 45 days beyond bid validity (i.e., effectively 180 + 45 days if EMD is via instrument with validity).

Contract / engagement duration

Contract Period is 1 Year(s); ATC states the tender/work remains valid for 01 year from work-order date and may be extended until the next tender in special circumstances.

• Resource tenure/duration of employment for line items is shown as 12 months; working days in a month = 26.
• No separate pre-bid meeting or clarification-deadline date is stated in the bid document (only 2 days allowed for technical clarifications during technical evaluation).

Estimated bid value

Estimated Bid Value is INR 3,78,16,416 (inclusive of all taxes); ATC restates the same approximate cost.

• Estimated value is declared for guidance on EMD and eligibility (turnover/past experience) and has no bearing on the price to be quoted.

EMD / bid security

EMD Amount is INR 7,56,328; Advisory Bank State Bank of India; beneficiary named as CHIEF MEDICAL OFFICER FARRUKHABAD (spelled 'Cheif' in text).

• ATC requires EMD as 02% of estimated cost via Bank Draft from a nationalised bank in favour of जिला स्वास्थ्य समिति, फर्रुखाबाद; original DD must be deposited in the undersigned office before bid-upload end time and the office receipt uploaded on GeM.
• Bid also states EMD shall be accepted in the form of a surety bond; EMD & Performance security should be in favour of Beneficiary wherever applicable.
• EMD exemption: bidder seeking exemption must submit valid supporting document per GeM GTC; under MSE category only manufacturers (goods) and Service Providers (services) are eligible; traders excluded.
• GTC: scanned copy of bid security uploaded online; hard copy to Buyer within 5 working days of bid opening (may lead to rejection if not submitted); validity 45 days beyond bid validity; no interest payable.
• No separate tender document / bid participation fee is stated in the bid details.

Performance security (ePBG)

ePBG Percentage 5.00%; Duration of ePBG required 12 Months; Advisory Bank State Bank of India.

• ATC: after bid acceptance, firm must deposit 05% of total bid value as security (ePBG) via Bank Draft from a nationalised bank in favour of जिला स्वास्थ्य समिति, फर्रुखाबाद; amount remains mortgaged with the department till guarantee/warranty period.
• GTC: Performance Security valid for 2 months beyond completion of all contractual obligations; must be submitted within 15 days of award on GeM; payments become due only after receipt and genuineness verification; no interest; refund within 30 days of completion of all obligations if performed.

Payment terms

Payments shall be made to the Seller within 45 days of issue of SDAC and on-line submission of bills (superseding 10 days in GeM GTC clause 12).

• ATC: service provider must deposit EPF/ESI for each resource monthly and submit receipts to the office, otherwise bill payment will be stopped.
• ATC: outsourced personnel honorarium/man-day rates as fixed by Mission Director, NHM, UP Government.
• ATC sets minimum service charge at 3.85 percent.
• Arbitration Clause: No; Mediation Clause: No.

Wage / cost building blocks on GeM lines

Each manpower line states Minimum daily wage (INR exclusive of GST), ESI/PF per day, 26 working days/month, 12-month tenure; overtime hours/remuneration are 0 on listed lines.

• Examples of daily wage (ex-GST): HMIS/MCTS DEO 687.5; IDSP DEO 613.10; JSY(HR) 729.30; Maternal Health Staff Nurse 707; Microbiologist 2115; ECRP Staff Nurse 724; various support staff ~378.5–455.5.
• Minimum Floor Price defined by Buyer: No for the listed items.

Turnover

Minimum Average Annual Turnover of the bidder (for 3 years) is 175 Lakh(s); Turnover eligibility criteria: GeM verified turnover.

• Bid cl.1: average of last three FYs ending 31st March of previous FY; system validates from GeM financial data; if only two years available, average of those two; if firm younger than 3 years, average of completed FYs after incorporation; no separate documentary evidence required for this GeM criterion.
• ATC cl.07 additionally requires CA-certified average annual bidder turnover for last three years of at least 30% of estimated bid cost, uploaded with UDIN (30% of 3,78,16,416 ≈ 1,13,44,925).
• ATC cl.08 also requires CA-certified audited balance sheets for last three years with UDIN.
• MSE Relaxation for Years of Experience and Turnover: No; Startup Relaxation: No.

Experience / past performance

Years of Past Experience Required for same/similar service: 3 Year(s); Past Experience of Similar Services required: Yes.

• Bid: experience for the stated number of years (ending month of March prior to bid opening) of providing similar services to any Central/State Govt Organisation/PSU; upload copies of relevant contracts/orders for each Financial year.
• Past Experience of Similar Services: successfully executed/completed similar Services over the last three years i.e. current FY and last three FYs (ending March prior to bid opening): (1) Three similar completed services ≥ 40% of estimated cost; or (2) Two ≥ 50%; or (3) One ≥ 80%.
• ATC cl.09: upload three work-order certificates of successfully executed tendered/similar services in any government department in the last three years.
• Geographical presence of Service Provider's office required in consignee's State: Yes — Uttar Pradesh (stated on manpower technical specs).

Registrations and statutory compliance

ATC mandates PAN (firm and contractor), GST, UDYAM, Aadhaar, EPF, ESI, and Labour Department registration; valid GSTIN and GSTR-3B for Apr 2025–Mar 2026; GST deposit receipt and GST no-dues certificate.

• Full compliance with labour laws, Minimum Wages Act, EPF, ESI and other statutory provisions required; if department orders bonus payment, selected agency must transfer amount to employees' accounts.
• MII Compliance: Yes; MSE Purchase Preference: No; Bid splitting not applied.
• Land-border restriction (GeM GTC cl.26): bidder from a country sharing land border with India eligible only if registered with Competent Authority; false declaration grounds for immediate termination and legal action.

Debarment / blacklisting / integrity

ATC requires a notary affidavit on Rs.100 stamp paper that the firm is not punished by any court / blacklisted / debarred; forged documents after acceptance lead to immediate bid cancellation and legal action.

• Also requires notary affidavit on Rs.100 stamp that no relative/close person of the bidder is working in the Health Department.
• Service provider must not take any money from prospective workers; delayed/incomplete wage payment complaints trigger GeM Incident Management action.

Consortium / JV

No consortium or joint-venture rules are stated in the bid or ATC documents reviewed.

Service being procured

Manpower Outsourcing Services – Minimum wage, for multiple skill/education/function combinations under Medical Health & Family Welfare / NHM programmes at Farrukhabad (Fatehgarh CMO office).

• Item categories include Skilled Graduate Admin; Unskilled Others; Semi-skilled High School Others; Skilled High School Others; Unskilled High School Others; Skilled Graduate Healthcare; Semi-skilled High School Healthcare; Highly-Skilled Graduate Healthcare.
• Buyer-added scope/job-description and T&Cs are the Hindi ATC PDF (also duplicated as other gem_additional attachments).
• Evaluation Method: Total value wise evaluation; Bid to RA enabled: No; Type of Bid: Single Packet Bid.

Locations, consignee and quantities

Single consignee/reporting officer: Chakra Singh Yadav, CHIEF MEDICAL OFFICERS FATEHGARH FARRUKHABAD, PIN 209601; total resources across line items are on the order of ~250+ posts for 12 months.

• Illustrative designations/quantities (from bid line items): HMIS/MCTS DEO 7; IDSP DEO 7; JSY(HR) DEO 2; DPMU-NHM Support Staff 1; NBCP DEO 1; RI DEO 1; SNCU DEO 1; SNCU Ward Aya 3; SNCU Security Guard 3; SNCU Cleaner 3; NRC Cleaner 1; Blood Bank Sweeper 2; Blood Bank DEO 1; QA Comp Opr 2; QA Guard 11; QA ACPA 1; Maternal Health OT Technician 3; Maternal Health Staff Nurse 94; Community Process LT 12; RBSK Pharmacist 2; RBSK Optometrist 1; NPHCE Hospital Attendant 1; RNTCP Sanitary Attendant/STS 1; RNTCP-STS (COVID HR) 7; NOHP Dental Asst 1; NPPC-MTW 1; NMHP Ward Assistant 1; ECRP Staff Nurse 12; ECRP Ward Aaya 12; NUHM Support Staff UAAM 24; UPHC 14; Poly Clinic 4; New UAAM 14; NUHM-DCA 1; BPHU-DEO 1; BPHU-Microbiologist 1; IPHL-DEO 1.
• Resource experience band on specs generally 0 to 3 Years; buyer can increase/decrease contract quantity or duration up to 50% (Option Clause); ATC also allows posts to be increased/decreased per government orders.
• Additional manpower for any programme, if required, to be supplied on the same rates and terms (ATC).

Deployment, continuity and operational rules

Existing outsourced staff continuity must not be broken: selected GeM service provider must retain currently working outsourced personnel; satisfaction certificate to be provided by buyer department.

• Service provider cannot replace deployed staff on its own; removal only with buyer consent for indiscipline/punishable offence; selection of candidates must be through Seva Yojana portal.
• On resignation/termination, substitute qualified resource only with undersigned's permission.
• Agency must keep self or one representative at the workplace; technical posts require qualified experienced candidates.
• Provide original qualification, identity, address and police verification documents for selected personnel and send photocopies to office; agency responsible if information is false.
• Contract agreement on Rs.100 stamp paper between successful bidder and CMO Farrukhabad.

Standards / governing conditions

Bid is governed by GeM GTC, bid conditions and Service Level Agreement specific to the service on the Marketplace; SLA overrides conflicting GTC conditions for services.

• Sellers must comply with applicable labour codes (Wages, IR, OSH, Social Security) and residual older labour enactments until fully substituted.
• Procurement process to follow MSME Section-2 GO No. 57/18-2-2024-97(ल०उ०)/2016 dated 26.11.2024 and subsequent orders (ATC cl.35).
• Jurisdiction for all disputes: District Farrukhabad.

Submission mode and portal

Online bid on GeM portal as a Single Packet Bid; documents required from seller listed as Experience Criteria, Bidder Turnover, Certificate and Additional Docs 1–4 requested in ATC.

• Do you want to show documents uploaded by bidders to all bidders: No.
• Time allowed for Technical Clarifications during technical evaluation: 2 Days.
• ATC cl.27 describes two parts (technical then financial) and L-1 random selection tool if multiple L-1 — conflicts with Single Packet Bid label (see contradictions).
• All uploaded papers must be self-attested (ATC cl.21).
• GeM disclaimer warns that mandating physical-form documents as a pre-requisite to qualify bidders can render bid/contract null & void — yet ATC requires physical EMD DD before bid end.

Physical originals

ATC: original EMD Bank Draft must be deposited in CMO (undersigned) office before bid-upload end time; office receipt to be uploaded on GeM.

• GTC separately requires hard copy of bid security to Buyer within 5 working days of bid opening if not already handled as per buyer instructions.
• After selection, originals of personnel qualification/ID/address/police verification to be shown and photocopies sent to office (ATC cl.28).
• Successful bidder executes agreement on Rs.100 stamp paper with CMO Farrukhabad (ATC cl.13).

No corrigendum / addendum found

The tender folder contains no corrigendum or addendum documents; tender-metadata lists an empty corrigenda array. All dates, amounts and conditions stand as in the original bid dated 18-08-2026 and buyer ATC PDF.

• Final applying snapshot: Bid end 29-08-2026 11:00; opening 29-08-2026 11:30; validity 180 days; estimated value 3,78,16,416; EMD 7,56,328; ePBG 5% for 12 months; contract 1 year; turnover 175 Lakh (GeM) plus ATC CA 30% docs; experience 3 years + 40/50/80% past performance and ATC three work orders.

EMD beneficiary and instrument path

Bid names beneficiary CHIEF MEDICAL OFFICER FARRUKHABAD (and allows surety bond); ATC requires Bank Draft in favour of जिला स्वास्थ्य समिति, फर्रुखाबाद with physical deposit before bid end.

• Bid amount 7,56,328 equals 2% of 3,78,16,416, matching ATC percentage, but payee name differs (CMO vs District Health Society).
• GTC allows multiple bid-security forms and hard-copy within 5 working days of opening; ATC accelerates to original DD before upload deadline.
• Bidder should seek written clarification; until clarified, follow both online GeM EMD field and ATC physical DD instruction, using the payee the buyer confirms.

Single Packet Bid vs two-part technical/financial process

GeM bid detail sets Type of Bid = Single Packet Bid, while ATC cl.27 states the tender has two parts — technical then financial — and multi-L1 uses run L-1 selection tool.

• GeM disclaimer also says buyer ATC cannot contravene bid detail sections; multi-L1 for services must use GeM random algorithm (aligned with ATC L-1 tool language).
• Practically GeM will open as configured (Single Packet); ATC 'two part' wording appears non-aligned.

Turnover proof: GeM system vs CA certificates

Bid sets 175 Lakh GeM-verified turnover with no separate upload required; ATC demands CA-certified average turnover ≥30% of estimate with UDIN plus audited balance sheets.

• 175 Lakh threshold is higher than 30% of estimate (~113.45 Lakh), so the numeric bar is the bid's 175 Lakh if GeM filter applies; ATC still adds documentary CA/UDIN obligations.
• GeM disclaimer: ATC in contravention of bid detail/EMD/ePBG/MII/MSE sections can void bid — turnover documentary ATC may be treated as additional rather than reducing 175 Lakh.

Performance security form: ePBG duration vs DD mortgage wording

Bid ePBG 5% for 12 months (SBI advisory); GTC requires PS valid 2 months beyond all obligations and submission within 15 days of award; ATC requires 5% as Bank Draft to District Health Society remaining mortgaged till guarantee/warranty period.

• Instrument (portal e-PBG/BG vs pure DD) and validity end-point (12 months vs 2 months beyond obligations vs warranty language) are not aligned — confirm acceptable instrument with buyer before award.

Physical EMD pre-requisite vs GeM voidability rule

ATC makes original EMD DD deposit before bid end mandatory; GeM bid disclaimer lists mandating physical documents as a pre-requisite to qualify bidders among clauses that make bid & contract null & void.

• This is a process risk for both sides; bidders should still comply with ATC while noting GeM representation rights.

Confirm EMD payee, form and physical deadline

Ask buyer to confirm whether EMD DD must be in favour of जिला स्वास्थ्य समिति, फर्रुखाबाद or CHIEF MEDICAL OFFICER FARRUKHABAD, whether surety bond/e-BG is acceptable, and whether physical deposit before bid end is mandatory despite GeM disclaimer.

• Also confirm where exactly to deposit (CMO office Fatehgarh address/hours) and what receipt format to upload.

Which turnover and experience tests will be evaluated

Clarify whether GeM 175 Lakh system check alone is sufficient or CA UDIN certificates and 30% test are also pass/fail; and whether past-performance must meet both the 40/50/80% GeM formula and ATC's three work-order certificate rule.

• Material to bid/no-bid for agencies near the threshold or with private-sector-only experience.

Mandatory absorption of existing outsourced staff

Request the full list, designations, current wages/benefits and headcount of existing resources that must be continued under ATC cl.31, and whether non-compliant existing staff can be refused.

• Bid reserved an attachment slot for retained-resource list (1786618800.pdf) but the uploaded file is the same ATC T&Cs PDF, not a staff list — critical pricing and HR risk.

Service charge floor and wage schedule source

Confirm that quoted service charge cannot be below 3.85%, and obtain the Mission Director NHM UP wage schedule that will actually be paid to each designation versus the GeM line minimum daily wages.

• Mismatch between GeM wage components and NHM honorarium rates can destroy margin.

Post-award security instrument

Confirm whether performance security must be GeM e-PBG/BG or only DD to District Health Society, and the exact validity end date (12 months vs 2 months beyond obligations).

Tight bid window and auto-extension limits

Published 18-08-2026 with bid end 29-08-2026 (~11 days); auto-extension only 1 cycle of 3 days and only if fewer than 1 bid is received.

• Physical EMD before upload end compresses the timeline further.
• Bid validity 180 days locks pricing for a long evaluation/award window.

Large workforce continuity and replacement controls

Must absorb existing outsourced staff; cannot replace without buyer consent; new selection only via Seva Yojana portal; substitutes need CMO permission.

• Agency bears responsibility for false personnel credentials.
• After two warnings for bad conduct, buyer can direct termination of the worker.
• Option clause allows ±50% quantity/duration change at award; posts may also change per GOs — capacity and cash-flow risk.

Wage, statutory and service-charge margin risk

Minimum service charge 3.85%; wages/honorarium per NHM MD rates; EPF/ESI deductions mandatory with bill stoppage and GeM Incident Management for non-deposit or worker payment delays; taking money from candidates banned.

• Buyer may order bonus payouts to be transferred to employee accounts.
• Payment only within 45 days of SDAC + online bills — slower than default GeM 10-day GTC timeline.
• No arbitration/mediation clause in bid details.

Security forfeiture and labour non-compliance

5% performance security can be forfeited for contractual failure; labour-code non-compliance is breach entitling buyer action; land-border false declaration allows immediate termination.

• GTC defines SLA may carry penalties/LD matrices for the marketplace service category (specific SLA matrix not printed in this bid PDF).
• Nil charges/consideration bid is non-responsive under GTC.

Document-forgery and debarment exposure

Forged/fake uploaded documents after acceptance trigger immediate bid cancellation and legal action; blacklisting affidavit required up front.

• Office presence of bidder or representative at workplace is mandatory — operational overhead outside Farrukhabad.

Inviting / buyer organisation

Ministry/State: Uttar Pradesh; Department: Medical Health And Family Welfare Department Uttar Pradesh; Office: Farrukhabad.

• Organisation Name shown as N/A on bid cover.

Emails for grievance / buyer

HOD grievance email: [email protected]; Buyer Email: [email protected].

Consignee / reporting officer

Chakra Singh Yadav, CHIEF MEDICAL OFFICERS FATEHGARH FARRUKHABAD, PIN 209601 — receives service reporting for all listed manpower lines.

ATC signing / authority contacts

ATC issued by Office of Chief Medical Officer, Farrukhabad; signed by Dr. Anand Jawani, Chief Medical Officer, District Farrukhabad (and Dr. Ravindra Kumar Yadav / senior treasury references on the sheet).

• Physical EMD deposit and agreement are with the undersigned CMO Farrukhabad office per ATC.
• EMD/PBG beneficiary references also point to CMO Farrukhabad / District Health Society Farrukhabad (see financials/contradictions — not repeated here).