Publication / bid start
The GeM bid is dated 15-07-2026; the attached key-details table also states bid start 15.07.2026 at 16.00 hrs.
Loading
Loading…
Loading…
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Admin
Delhi Metro Rail Corporation Limited · Chennai9613113
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
15 Jul 2026
4 Sept 2026
₹7.2 Cr
₹1.4 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
The GeM bid is dated 15-07-2026; the attached key-details table also states bid start 15.07.2026 at 16.00 hrs.
Last date for seeking clarification: 27.07.2026 up to 17.00 hrs, by [email protected] or GeM only. Pre-bid meeting: 28.07.2026 at 12.00 hrs at the Poonamallee office.
29-08-2026 at 14:00:00 is the operative GeM deadline. The SOW attachment instead prints 01.09.2026 at 17.00 hrs; no corrigendum is present, and GeM states contradictory buyer-added terms are invalid, so bidder should follow the live GeM field and seek confirmation.
29-08-2026 at 14:30:00 is the operative GeM bid-opening time. The SOW attachment prints technical opening on 02.09.2026 at 11.00 hrs and price opening later for technically qualified bidders.
120 days from the bid end date. The employer may request a written extension; a bidder may refuse without forfeiting EMD, while acceptance requires extending EMD validity.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
INR 71,732,663.90 inclusive of all taxes (approximately Rs. 7.173 crore). It is stated to be guidance for EMD/turnover/experience and not a price-reasonableness criterion. The BOQ estimate is Rs. 7,17,32,664.40 inclusive of GST, a Rs.0.50 conflict.
INR 143,465. Acceptable forms stated in the tender are surety bond, DD, banker’s cheque, physical FDR, bank guarantee, RTGS, NEFT or IMPS. Electronic payment proof is uploaded; original BG/FDR/DD/banker’s cheque must reach the Poonamallee office by the operative bid deadline. The attachment states validity 13.02.2027 (bid validity +45 days), but that date is tied to its conflicting 01.09.2026 deadline and requires confirmation.
Valid category support must accompany the bid. For services, only eligible service providers—not traders—receive MSE exemption. The attachment additionally requires MSE registration for Manpower Services/NIC 7830 or 8010 and lists other GeM-exempt categories.
Not applicable.
The GeM bid field requires ePBG at 2.00% for 66 months; this bid-detail value prevails over the attached SOW clauses requiring 10% of annual contract price, submission within 30 days of LOA, and validity six months beyond completion. Obtain written confirmation because the conflict materially affects pricing and bank limits.
Quote INR inclusive of all contract costs. Accepted rates are firm except notified minimum-wage/statutory and GST changes. Billing is monthly on actual verified deployment; bills are due within 15 days after the billing period with wage-bank proof and statutory challans. The ITT says DMRC will try to pay completed bills within 15 days and pays no advance; the Employer’s Requirement separately provides 80% within 7 days and balance 20% within 15 days after preliminary certification. No interest is payable for delayed payment.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Operative GeM criterion: minimum average annual turnover INR 69 lakh over the last three years ending 31 March of the previous financial year, supported by certified audited balance sheets or CA/Cost Accountant certificate. No MSE or startup relaxation. The SOW’s Rs.1.15 crore average over five audited years directly conflicts with this bid field.
Seven years’ past experience in same/similar services is mandatory. The detailed PQ threshold is successful/substantial completion (80% value-wise) in the last seven years of either one similar work of INR 1.15 crore, two of INR 0.72 crore each, or three of INR 0.57 crore each; similar work means supply of unskilled/semi-skilled/skilled manpower.
Bidder/JV members must not be currently banned by DMRC, another 100%-government metro, MoHUA or applicable Commerce Ministry order; must have no >10%-of-estimate contract rescinded/terminated for non-performance in the last three years; and performance of specified >40%-of-estimate metro works must be satisfactory. No qualifying metro work may have incurred LD/penalty of 10% or more in the last three years.
No bidder/JV member may have suffered bankruptcy or insolvency in the last five years. Each entity/member’s total disputed amount in all pending arbitration/court cases must not exceed 50% of its net worth.
Submit EPF, ESI, PAN, Service Tax and Tamil Nadu GST registration (or GST undertaking). Bidder/JV members must not have been on EPF/ESI/GST/Labour defaulter lists, involved in illegal activity/charge-sheeted for a criminal act, or had a >10%-of-estimate contract foreclosed/reduced for non-performance during the last three years.
JV/consortium is permitted; members are jointly and severally liable and each bidder may participate in only one bid. For an Indian/non-Indian JV, Indian lead participation is at least 74%; for all-Indian JV, lead/substantial members hold at least 26%, non-substantial members at least 20%. Each substantial member needs one similar work of at least Rs.1.27 crore in seven years; each non-substantial member needs one of Rs.0.57 crore. Constitution/share changes after bid are barred.
No conflict of interest. Only Class-I (at least 50% local content) and Class-II (>20% but <50%) local suppliers are eligible. A bidder from a country sharing a land border with India, including a JV member, must be registered with the competent authority; subcontracting to such-country contractors is similarly restricted.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Provide, manage and supervise trained, uniformed outsourced manpower for DMRC offices at Chennai. Operative contract period is 5 years; the detailed scope describes 60 months with a possible 12-month performance-based extension, while GeM’s 25% option clause permits quantity/duration variation.
Estimated deployment is 28 persons per day: 8 Personal Assistants/Stenographer/Clerks; 2 Mechanic/IT Assistant/Hardware Mechanics; 8 Office Boys/Peons; 2 Store Keepers; 3 Guest House Cooks; and 5 Housekeeping Staff/Sweepers. BOQ assumptions are 26 days/month for 60 months and 1.5 overtime hours/day; billing is on actual deployment.
Main locations are Poonamallee and Nandanam DMRC offices and the Iyyappanthangal guest house; staff may be deployed at new DMRC offices/other Chennai locations as directed. Normal deployment is an eight-hour shift, 26 days/month, 09:00–17:30 including a 30-minute lunch break.
Contractor manages punctual deployment, uniforms/name badges, wages and statutory compliance. Role standards include graduate/diploma and typing/MS Office for PA/stenographer/clerk; relevant CS/IT engineering qualification and SAP/LAN/hardware knowledge for IT roles; degree/diploma plus warehousing/logistics experience for store keeper; 12th pass for office boy/peon/security/sweeper; and 10th pass/guest-management or cooking experience for caretaker/cook.
Contractor bears labour-law compliance and must provide insurance, contract-specific EPF/ESI challans and ECRs, wage-disbursement proof, minimum-wage/EPF/ESI compliance certificates, GST declaration and a valid labour licence when claiming payment.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit online at gem.gov.in as separate Technical and Financial Packages. Prices belong only in the financial package; the technical package contains the signed tender/forms and qualification evidence.
All scanned pages must be signed by an authorized person before upload in PDF/JPG/JPEG. Amendments/corrections must be initialled and dated. Form of Tender signatures must be witnessed and dated; attach relevant powers of attorney.
Only original EMD instruments submitted as BG/FDR/DD/banker’s cheque go physically in a sealed envelope marked with the contract number to CCO/CMRL Phase-II O&M (DMRC), Poonamallee. The attachment says by 17:00 on 01.09.2026, but that conflicts with the GeM deadline of 29.08.2026 14:00; obtain written clarification and do not rely on the later attachment date.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM bid fields say end/opening 29.08.2026 14:00/14:30; SOW says end 01.09.2026 17:00 and technical opening 02.09.2026 11:00. No corrigendum exists. The GeM disclaimer invalidates buyer-added ATC that contradicts bid-detail fields, so use 29.08.2026 and seek confirmation.
GeM requires INR 69 lakh average over three years; SOW requires Rs.1.15 crore average over five years. Bid-detail field prevails under the GeM disclaimer, but this pass/fail conflict needs buyer clarification.
GeM requires 2% ePBG for 66 months; ITT/Employer’s Requirement requires 10% of annual value and six months beyond completion. The GeM bid field prevails, subject to written buyer confirmation.
GeM says 5 years; SOW says 60 months extendable by 12 months; Form of Tender Appendix-1 inexplicably says time for completion is 18 months, extendable 12 months. Five years is the operative bid-detail duration; the 18-month entry appears erroneous.
C2.2/checklist asks for Appendices 15, 15A, 16 and banking-reference Appendix 23, but their printed form page marks each “DELETED”; checklist also asks Appendix 7 although C2.2 says it is deleted, and C23 refers to nonexistent Appendix-35 while the printed checklist is Appendix-28. Treat deleted/nonexistent forms as not submit-able and obtain a corrected checklist.
ITT says DMRC will “try” to release completed bills within 15 days; Employer’s Requirement provides 80% within 7 days and 20% within 15 days; Payment Terms says no interest for delay. The more specific Employer’s Requirement split is usable for planning, but enforceability/timing should be clarified.
ITT refers to Delhi or Central minimum wages, whichever is higher; Employer’s Requirement refers to Tamil Nadu notifications, while service is in Chennai. The Chennai/Tamil Nadu-specific clause is more specific, but bidders should seek a single confirmed wage baseline.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm whether the binding submission/opening times are 29.08.2026 14:00/14:30 (GeM) or 01/02.09.2026 (SOW), and state the matching cutoff for physical original EMD instruments.
Please confirm whether evaluation uses INR 69 lakh average over three years or Rs.1.15 crore average over five years, and issue a corrigendum to remove the conflicting criterion.
Please confirm whether the successful bidder provides 2% for 66 months or 10% of annual value valid six months beyond completion, including accepted instruments and due date.
Please identify the effective appendices. C2/checklist demands forms whose printed pages say “DELETED,” C23 points to missing Appendix-35, and Appendix-28 includes deleted Appendix-7.
Please confirm that base duration is 60 months and explain how the 12-month extension, GeM 25% option clause, and erroneous 18-month Appendix-1 entry interact, including maximum duration and pricing basis.
Please confirm whether Tamil Nadu, Delhi or Central minimum wages govern Chennai deployment, and whether monthly payment is 80% in 7 days plus 20% in 15 days or only an endeavour to pay within 15 days.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Service deficiencies attract per-case penalties: up to Rs.200 for dress/mobile/cleanliness; up to Rs.1,000 for absence, late reporting, misconduct, complaints or instruction breach; Rs.100/day/workman for delayed dues; Rs.10,000 for non-witnessed cash payment; and Rs.5,000 per labour-law non-compliance. DMRC may recall staff and deduct penalties from monthly bills.
No advance; wages and statutory dues must be funded before reimbursement. Payment clauses conflict, completed bills may be delayed without interest, 20% can be withheld pending compliance, and failure to submit a monthly bill within two subsequent months can trigger termination.
Quantities are estimates and actual manpower can vary; bidder must perform at the same rates except statutory wage/GST adjustments. DMRC may reduce/redeploy staff, apply the 25% option clause, and the introduction asks capacity for 50% positive annual variation at short notice.
DMRC may terminate without compensation for unsatisfactory service/violation, termination of DMRC’s own CMRL O&M contract, or moral-turpitude proceedings. Breach not cured within three days can lead to seven-day termination and performance-security forfeiture; corrupt conduct by deployed staff can trigger immediate termination/forfeiture.
SOW’s 10% security conflicts with GeM’s 2%. Under the SOW, late submission beyond 30 days attracts 15% annual penal interest; failure by 60 days annuls the contract and causes two-year DMRC debarment; default termination forfeits the full security and permits cross-contract recovery.
Contractor bears accident/safety responsibility and litigation/fines arising from personnel, must indemnify DMRC, and carries comprehensive labour-law, wage, EPF/ESI and insurance obligations. Non-payment/underpayment is a contract violation and potentially fraudulent practice.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
CCO/CMRL Phase-II O&M (DMRC), Delhi Metro Rail Corporation Ltd., 1st Floor, Administrative Building, Poonamallee CMRL Metro Depot, Poonamallee, Chennai – 600056. This office receives physical original EMD instruments and hosts the pre-bid meeting.
Tender clarifications may be sent from the bidder’s registered email to [email protected] or through GeM. No phone number is stated in the tender documents.
HOD grievance email: [email protected]. Buyer email: [email protected].