Manpower Outsourcing Services for Technical Assistants

Publication date

Bid document is dated 11-09-2026.

• Bid Number GEM/2026/B/8022966.

Pre-bid / clarification deadline

No pre-bid meeting date or pre-bid clarification submission deadline is stated in the tender documents.

• Only post-bid technical clarification during evaluation is allowed: Time allowed for Technical Clarifications during technical evaluation is 2 Days.

Bid submission deadline

Bid End Date/Time is 22-09-2026 12:00:00.

• Auto-extension settings: minimum 1 bid required to disable auto-extension; auto-extend by 3 days; Number of Auto Extension count is 1.

Bid opening

Bid Opening Date/Time is 23-09-2026 12:00:00.

• Type of Bid is Two Packet Bid.

Bid offer validity

Bid Offer Validity is 180 Days from the Bid End Date.

• Per GeM GTC, Bid Security/EMD should be valid for 45 days beyond bid validity (i.e., 225 days from Bid End Date if EMD is furnished as instrument).

Contract period

Contract Period is 8 Month(s) 19 Day(s).

• Consignee table also shows Tenure/Duration of Employment (In Months): 8 — shorter than the stated contract period (see contradictions).

Estimated bid value

Estimated Bid Value is INR 58,00,000 (inclusive of all taxes).

• Declared for guidance on EMD and eligibility related to turnover/past experience; not a price ceiling for quoting.

EMD / bid security

EMD Amount is INR 1,16,000; Advisory Bank is State Bank of India.

• EMD & Performance security should be in favour of Beneficiary wherever applicable.
• Beneficiary named as DEPUTY Director, Directorate Of Economics And Statistics, Rajasthan, Jaipur (Deputy Director); UIN Number NCTGC2415P.
• Accepted forms stated in bid: surety bond; Account Payee Demand Draft; Fixed Deposit Receipt pledged in buyer name; Banker's Cheque — all in favour of / payable at DEPUTY DIRECTOR ECONOMICS AND STATISTICS DEPARTMENT, BHILWARA (payable at BHILWARA for DD/BC).
• GeM GTC also defines Bid Security as Insurance Surety Bond, Account Payee Demand Draft, FDR, Banker's Cheque or Bank Guarantee (including e-Bank Guarantee) from commercial banks or online payment.
• Upload scanned copy/proof with bid and deliver hardcopy to Buyer within 5 days of Bid End date / Bid Opening date.
• EMD exemption: bidder seeking exemption must submit valid supporting documents as per GeM GTC; under MSE category only manufacturers for goods and Service Providers for Services are eligible; traders excluded.
• ATC also refers to MSME/SSI benefit of lower Bid security (0.5%) with registration proof — see contradictions vs GeM MSE exemption.
• Per GeM GTC, Bid Security should be valid for 45 days beyond bid validity; no interest payable; forfeited if bid withdrawn/modified, false documents, or failure to furnish performance security; unsuccessful EMD returned within 15 days after award or expiry of bid validity (earlier), and in two-packet bids technical-stage unsuccessful EMDs within 15 days of technical result; successful EMD returned within 15 days after receipt of Performance Security/e-PBG.

Tender document / bid fee

No tender document fee or bid participation fee is prescribed in this bid.

• GeM disclaimer states asking for any Tender fee / Bid Participation fee makes the bid null & void.

Performance security (ePBG)

ePBG Percentage is 5.00% with Duration of ePBG required 12 Months; Advisory Bank State Bank of India.

• GeM GTC: for e-Bidding/RA contracts, Performance Security valid for 2 months beyond completion of all contractual obligations including warranty; buyer may select up to 5% of contract value; submit within 15 days of award; payments due only after receipt and genuineness verification; no interest; refund within 30 days of completion of obligations.
• Besides PBG allowed as per GeM GTC, successful bidder may submit Performance Security as Account Payee Demand Draft or FDR in favour of / pledged to DEPUTY DIRECTOR ECONOMICS AND STATISTICS DEPARTMENT, BHILWARA (DD payable at BHILWARA); upload scanned copy and deliver hard copy of original within 15 days of award of contract.

Payment terms

Payments shall be made to the Seller within 45 days of issue of SDAC and online submission of bills (superseding 10 days in GeM GTC clause 12).

• ATC: No advance payment will be made under any circumstances for the services of contractual staff.
• Fixed monthly cost components per resource (exclusive of GST unless noted): Basic monthly pay INR 17,500; Bonus 0; EDLI 88; EPF Admin Charges 88; Provident Fund 2,100; ESI 569; Optional Allowances 1/2/3 = 0; Overtime hours/rate = 0.
• Minimum Floor Price defined by Buyer: No.
• Evaluation Method: Total value wise evaluation.
• Buyer Option Clause 50%: quantity or duration can be increased/decreased up to 50% at issue of contract; after issue only increase up to 50%; bidders bound to accept revised quantity/duration.

Average annual turnover

Minimum Average Annual Turnover of the bidder (For 3 Years) is 58 Lakh(s).

• Bid: minimum average annual financial turnover during last three years ending 31st March of previous financial year as indicated; upload certified Audited Balance Sheets or CA/Cost Accountant turnover certificate; if incorporation <3 years, average of completed FYs after constitution is taken.
• ATC: Average Annual Turnover minimum 58 Lacs of estimated bid value for last 3 FYs from 2023-24 to 2025-26; submit both balance sheet and CA turnover certificate with seal, sign and UDIN.
• FY 2025-26 exemption if audit pending: audited BS submission exempted, but bidder must mandatorily submit all verified monthly and/or quarterly GSTR-3B returns for entire FY 2025-26 for turnover computation.
• MSE Relaxation for Years of Experience and Turnover: No; Startup Relaxation: No.
• ATC: Supply of manpower is not in list of items/activities for startup exemption as per finance department (Rajasthan) order date 28/08/2018.
• Turnover eligibility criteria: To be verified by the buyer at the time of technical evaluation.

Past experience / similar services

Past Experience of Similar Services required: Yes; Years of Past Experience Required for same/similar service: 3 Year(s).

• Bid clause 2: experience for number of years indicated, ending month of March prior to bid opening, of providing similar services to any Central/State Govt Organisation/PSU; upload relevant contracts/orders for each Financial year.
• Bid Past Experience of Similar Services: successfully executed/completed similar Services over last three years i.e. current financial year and last three financial years (ending March prior to bid opening): (1) Three similar completed services each not less than 40% of estimated cost; or (2) Two each not less than 50%; or (3) One not less than 80%.
• ATC Technical Capability expands lookback to current and last five financial years (FY 2026-27, 2025-26, 2024-25, 2023-24, 2022-23, 2021-22) with the same 40%/50%/80% thresholds — conflict with bid three-year window (see contradictions).
• ATC: only manpower services to central/state Government Departments, PSUs, semi-Government bodies or Autonomous Institutions acceptable; private enterprises/NGOs/non-governmental entities excluded.
• ATC: experience as main supplier; contract means agreement after tender process; Experience Certificate must have official dispatch number and issuance date and be accompanied by corresponding Work Order, else summarily rejected.
• Bid proof options: (a) Contract copy + Invoice(s) with self-certification of execution; (b) Execution certificate by client with contract value; (c) Other document supporting execution e.g. Third Party Inspection release note.

Registrations and statutory compliance

Bidders must hold GST, PAN, labour, EPF, ESI and firm registrations and upload attested/current proofs.

• ATC: Attested GST Registration Certificate, PAN copy and Latest GST Return.
• ATC Statutory Compliance: valid registrations under Rajasthan Contract Labour (Regulation and Abolition) Act, 1970 (for deploying at least 50 workers), EPF Act 1952, ESI Act 1948, and Firm Registration Certificate (Shops & Commercial Establishments Act, Partnership Act, Companies Act, MSME, or State/Central Government registration); submit all mandatory certificates/registrations online under ATC.
• Geographical presence of Service Provider registered office required in consignee's State: Yes — Rajasthan.
• Bid Service & Support: An office of the Service Provider must be located in the state of Consignee; documentary evidence to be submitted.
• ATC: registered service support office for after sales service in Rajasthan; documentary evidence in technical bid.
• Service Provider must have at least 40% of required manpower on payroll for at least one year; upload documents; such manpower will form part of total manpower if awarded.
• Bid also requires Dedicated/toll Free Telephone No. for Service Support and Escalation Matrix of Telephone Numbers.
• MII Compliance: Yes; MSE Purchase Preference: No; Bid splitting not applied.

Debarment, blacklisting and financial standing

Bidder must not be blacklisted/debarred and must not be under liquidation/bankruptcy; false declarations attract forfeiture and blacklisting.

• Bid: Bidder financial standing — should not be under liquidation, court receivership or similar proceedings, should not be bankrupt; upload undertaking with bid.
• ATC Appendix A: not debarred under RTPP Act 2012 s.46 / Rules 2013 r.39 by State Government or this procuring entity; no criminal record with Police/Vigilance; not Debarred/Blacklisted/Banned by any Government Department of the State/PSU; no relatives among tender decision-makers.
• ATC: submission of forged/fabricated/false information results in immediate forfeiture of Bid Security/Security Deposit and formal BLACKLISTING proceedings under RTPP Act and Rules.
• Land-border restriction (GeM GTC clause 26): bidder from a country sharing land border with India eligible only if registered with Competent Authority; false declaration grounds for immediate termination and legal action.

Consortium / JV / subcontracting

No consortium or JV rules are stated; assignment/sub-contracting of the contract needs prior written buyer consent.

• Seller shall not assign or sub-contract the Contract in whole or part without prior written consent of buyer; even with consent remains jointly and severally liable with assignee/sub-contractor.

Resource profile eligibility (deployed manpower)

Profile is Admin / Data Entry Operator / Technical Assistant: Graduate with IT specializations, experience 0 to 3 Years.

• Educational Qualification: Graduate; Specialization: BCA/MCA/ BTECH CS/BTECH IT/MSC IT/MSC CS/PGDCA/RSCIT; Post Graduation Not Required.
• Designation: TECHNICAL ASSISTANT; quantity 29 resources.

Service being procured

Manpower Outsourcing Services - Fixed Remuneration - Admin; Data Entry Operator; Graduate — Technical Assistants for census/district statistical work.

• Objectives: technical assistance at district, corporation and charge levels through outsourcing agency in compliance with state government financial rules.
• Primary objectives include: (1) Technical Support — assist Charge Officers with digital mapping of Enumeration Blocks and data collection via mobile apps; (2) Data Management — monitor dashboards on CMMS and all census-related portals and generate reports; (3) Administrative Operations — daily tasks, correspondence, record maintenance at Census Office; (4) all duties/tasks associated with census operations.

Job responsibilities

Office-hours IT/data-entry support with Hindi/English typing, MS Office, portals, e-governance tasks, and self-provided laptop/internet.

• Work Schedule: official workdays 9:30 AM to 6:00 PM; mandatory availability on public holidays and non-standard hours depending on administrative needs.
• Typing & Printing (Hindi and English); key-in data entry; MS Word/Excel/PowerPoint and standard office tools; send/receive official emails; upload/update information on web portals/modules; computer technology and e-governance tasks; any other IT-related tasks assigned.
• Equipment Provision: Ensure personal laptop and internet availability for official work without reliance on desktop computers provided by the office.

Quantity, location and duration

29 Technical Assistant resources to be hired for deployment across Bhilwara district for about 8 months (contract period 8 months 19 days).

• Consignee/Reporting Officer: Sonal Raj Kothari; Address: 321001, Office of Deputy Director Economics and Statistics, Collectorate Bhilwara.
• ATC: tenderer must furnish manpower services at local municipality, nagar palika, and district levels throughout Bhilwara district.
• Contract Period 8 Month(s) 19 Day(s); Tenure/Duration of Employment (In Months): 8.
• Buyer may vary quantity/duration under Option Clause 50%.

Deployment / service conditions

Leave capped at 4 working days/month; immediate trained replacements; contractor bears accident liability and EPF/ESI deposits.

• Leave Limits: cannot take leave exceeding 4 working days in any month; prior notice mandatory; pro-rata deductions for excess absences.
• If worker leaves, stays voluntarily absent, or performs unsatisfactorily, contractor must immediately deploy trained replacement; failure may lead to contract cancellation with 15-day notice.
• Hiring office holds zero liability for injury/disability/death of deployed worker; full compensation liabilities rest solely with bidder.
• Contractor responsible for depositing EPF and ESI contributions for all workers at current State/Central rates.
• Full labour-law compliance under four Labour Codes / erstwhile labour enactments as applicable; non-compliance is breach of contract.

Submission mode and portal

Online two-packet bid on GeM; technical documents listed as Experience Criteria, Bidder Turnover, Additional Doc 1 (ATC), Additional Doc 2 (ATC).

• Type of Bid: Two Packet Bid; Bid to RA enabled: No; Evaluation Method: Total value wise evaluation.
• Documents uploaded by bidders are shown to all participated bidders (Yes); clarification/representation documents also displayed after login.
• Buyer uploaded ATC document is part of bid; Additional Docs requested in ATC.
• If seeking exemption from Experience/Turnover Criteria, supporting documents proving eligibility for exemption must be uploaded (note: MSE/Startup relaxation for experience/turnover is No).

Physical originals

Hardcopy of EMD instrument (DD/FDR/Banker's Cheque) must reach Buyer within 5 days of Bid End date / Bid Opening date; Performance Security original within 15 days of award.

• Upload scanned copy/proof with online bid first.
• GeM disclaimer: mandating submission of documents (other than EMD and signed Integrity Pact) in physical form as a pre-requisite to qualify bidders makes bid null & void — so only EMD hardcopy is the stated physical bid-stage requirement.

Signing / attestation rules

Appendix A must be on Rs.100/- non-judicial stamp paper duly attested by Notary Public; CA turnover certificate needs seal, registration number and UDIN; GST/PAN copies to be attested.

• Successful tenderer must execute agreement on non-judicial stamp paper of Rs. 500/- in prescribed form within time given by office, at tenderer's expense; failure treated as breach and EMD forfeited.
• Appendix B on firm's letter head with signature, name and seal.

No corrigendum / addendum found

The tender document set contains no corrigendum or addendum; original bid values apply as published.

• Documents present: bid_9877125.pdf (Bid Document dated 11-09-2026), scope 1789141308.pdf, ATC TA_..._dsobhl.des.pdf, and GeM gtc.pdf.
• Final applicable key values remain: Bid End 22-09-2026 12:00:00; Bid Opening 23-09-2026 12:00:00; Bid validity 180 days; Estimated value INR 58,00,000; EMD INR 1,16,000; ePBG 5% for 12 months; Contract Period 8 months 19 days; 29 Technical Assistants at Bhilwara.

Past-experience lookback window: 3 years (bid) vs 5 financial years (ATC)

Bid Past Experience clause uses current FY plus last three FYs; ATC clause 16 uses current and last five FYs (2021-22 through 2026-27).

• Same 40%/50%/80% of estimated cost thresholds appear in both places.
• Bid header also states Years of Past Experience Required: 3 Year(s).
• Appendix A requires declaration of supplying/providing services for last 03 years.
• ATC is buyer-added and more specific on evidence format, but the multi-year window conflicts with the bid detail section; GeM disclaimer says ATC clauses in contravention of bid detail section are restricted — bidder should seek written clarification which window prevails.

Vehicle ownership 30% clause on a manpower outsourcing bid

Buyer-added Service & Support clause requires owning 30% of bid quantity of vehicles, which does not match the manpower/Technical Assistant scope.

• Scope documents require Technical Assistants with personal laptop/internet, not a vehicle fleet.
• If applied literally it is a pass/fail ownership condition; if boilerplate it may still be evaluated unless buyer withdraws it — material ambiguity.

Contract period 8 months 19 days vs employment tenure 8 months

Bid header Contract Period is 8 Month(s) 19 Day(s) while consignee Additional Requirement shows Tenure/Duration of Employment (In Months): 8.

• Affects pricing for ~19 extra days and ePBG/contract obligation period assumptions.

EMD beneficiary / office naming inconsistency

Beneficiary block names Deputy Director at Directorate, Jaipur, while EMD/PBG instrument clauses require instruments in favour of DEPUTY DIRECTOR ECONOMICS AND STATISTICS DEPARTMENT, BHILWARA payable at BHILWARA.

• Consignee address is Collectorate Bhilwara; buyer email is [email protected].
• For instrument preparation, the named payee in Forms of EMD and PBG clauses (Bhilwara) is the operable instruction; Jaipur appears in the generic Beneficiary field.

MSE EMD treatment: GeM exemption vs ATC 0.5% lower bid security

Bid/GeM GTC provide EMD exemption path for eligible MSE Service Providers with documents, while ATC speaks of MSME/SSI benefit of lower Bid security (0.5%).

• GeM GTC note: State Government buyers may choose to seek EMD from MSE bidders by specifying in ATC/STC; otherwise MSE exemption prevails.
• ATC does not clearly mandate full EMD from MSEs; it only references a 0.5% lower bid-security benefit — ambiguous whether MSEs pay reduced EMD or can still claim full exemption.
• Bid also sets MSE Relaxation for Years of Experience and Turnover as No (separate from EMD).

Payment timeline: bid 45 days vs GeM GTC default 10 days for services

Bid Payment Timelines expressly supersede GTC clause 12's 10-day service payment with 45 days from SDAC — bid-specific timeline prevails as written.

• Not an unresolved conflict because the bid states supersession, but bidders should price working-capital for 45-day cycle; ATC also bars advance payment.

Does the 30% vehicle-ownership clause apply to this manpower bid?

Ask buyer to confirm whether Service & Support clause 9 (30% vehicles) is applicable or inadvertent vehicle-category boilerplate, and whether non-submission of vehicle ownership proof will cause technical rejection.

• Scope is Technical Assistants with laptop/internet, not transport services.
• If applicable, seek quantity basis (30% of 29?) and acceptable ownership documents.

Which past-experience period prevails — 3 years or 5 FYs?

Request written confirmation whether similar-work evaluation uses the bid's three-year window or ATC's five-FY window (2021-22 to 2026-27), and whether private-sector experience is wholly excluded as ATC states.

• Also confirm acceptable proof: bid allows contract+invoice self-certification; ATC insists on dispatch-numbered experience certificate + work order.

MSE EMD: full GeM exemption or only 0.5% reduced security?

Clarify whether eligible MSE Service Providers are fully EMD-exempt under GeM GTC or must still furnish 0.5% bid security per ATC.

• State buyer may opt to seek EMD from MSEs via ATC; current ATC wording is only about 'lower value of Bid security (0.5%)'.

Billable duration: 8 months or 8 months 19 days?

Confirm contract billing/deployment period and whether remuneration is for 8 months only or full 8 months 19 days contract period.

• Affects total quoted value under total-value-wise evaluation and cash-flow vs 45-day payment cycle.

Who bears laptop/internet cost and holiday/after-hours working?

Confirm whether personal laptop and internet mandated by SoW are reimbursable or must be absorbed in service charge, and how holiday/non-standard-hour work is compensated given overtime hours/rate are specified as 0.

• SoW requires availability on public holidays and non-standard hours; overtime fields are zero.

Exact EMD payee name and hardcopy delivery address

Confirm instrument payee string and physical office address for EMD hardcopy within 5 days, given Jaipur beneficiary vs Bhilwara payee wording.

• Also confirm whether surety bond/BG online GeM path alone is acceptable without hardcopy.

No advance payment and 45-day payment cycle

Contractor must fund 29 salaries, EPF/ESI and operations with no advance and buyer payment only within 45 days of SDAC/bills.

• Fixed statutory components are specified; bidder margin is effectively the service charge under total-value evaluation.
• Working-capital stress if SDAC issuance is delayed.

Liquidated damages and performance security exposure

GeM GTC LD at 0.5% of contract value of delayed quantity per week (cap 5%, or 10% for inordinate delay >25% of completion period); ePBG 5% for 12 months.

• Performance Security forfeitable for failure to perform obligations; EMD forfeitable for withdrawal, false documents, or failure to furnish PS.
• False experience/documents trigger blacklisting under RTPP per ATC.

One-sided deployment and liability clauses

Buyer can cancel with 15-day notice for replacement failures; office has zero accident liability; leave >4 days/month attracts pro-rata deduction.

• Option Clause allows up to 50% increase in quantity/duration that bidders are bound to accept.
• Mandatory holiday/non-standard hours with overtime rate set to 0 increases unpriced workload risk.
• Resources must self-provide laptop and internet — unpriced cost unless built into quote.
• Arbitration Clause: No; Mediation Clause: No — disputes follow GeM GTC dispute resolution path.

Tight bid window and pass/fail document risks

Publication 11-09-2026 to bid end 22-09-2026 leaves a short preparation window for notarized Appendix A, EMD hardcopy within 5 days, and multiple ATC certificates.

• MSE/Startup experience-turnover relaxation is No.
• Ambiguous vehicle-ownership and experience-window clauses create rejection risk if buyer applies them strictly.
• Contract Labour registration 'for deploying at least 50 workers' while bid quantity is 29 may block otherwise capable smaller contractors unless they already hold such licence.

Full statutory wage and labour-compliance burden

Seller bears EPF/ESI/EDLI/admin deposits at stated monthly amounts and full labour-code compliance; non-compliance is contractual breach.

• Stated monthly per resource: PF 2100, ESI 569, EDLI 88, EPF Admin 88 on basic 17500 exclusive of GST.
• Appendix A false declaration can forfeit security deposit in full and cancel accepted tender.

Inviting / buyer organisation

Economics And Statistics Department Rajasthan — Directorate Of Economics And Statistics, Rajasthan, Jaipur.

• Ministry/State Name: Rajasthan.
• Organisation Name: N/A.
• Bid Number: GEM/2026/B/8022966.

Email contacts

HOD grievance redressal email [email protected]; Buyer email [email protected].

Consignee / reporting officer and service location

Consignee/Reporting Officer Sonal Raj Kothari at Office of Deputy Director Economics and Statistics, Collectorate Bhilwara, PIN 321001.

• Deployment throughout Bhilwara district at municipality/nagar palika/district levels per ATC.

Physical submission addressee for EMD / securities

EMD and performance-security instruments are in favour of DEPUTY DIRECTOR ECONOMICS AND STATISTICS DEPARTMENT, BHILWARA (payable at BHILWARA); hardcopies to be delivered to the Buyer.

• Generic Beneficiary field also lists Deputy Director, Directorate Of Economics And Statistics, Rajasthan, Jaipur — use Bhilwara payee as instrument clauses specify.
• No separate courier address beyond Buyer/consignee office identifiers is printed.