Publication
11-09-2026 (the Bid Document is dated 11-09-2026).
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Manpower Outsourcing Services - Fixed Remuneration - IT- Technical; IT Engineer; Graduate
Medical Health Family Welfare Department · Lucknow, Uttar Pradesh9881795
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
11 Sept 2026
28 Sept 2026
₹5.8 Cr
₹11.6 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
11-09-2026 (the Bid Document is dated 11-09-2026).
21-09-2026 21:00:00. The bid allows one automatic extension of 3 days unless at least 1 bid is received; no extension is shown in the provided documents.
22-09-2026 21:00:00.
90 days from the Bid End Date. The resulting end date is not printed in the tender and is therefore not independently stated here.
No pre-bid meeting or pre-bid/representation deadline is specified in the provided tender documents. During technical evaluation, bidders are allowed 2 days for technical clarifications.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
INR 57,838,335.3, inclusive of all taxes. It is declared only for EMD and eligibility guidance and not for judging quoted-price reasonableness.
INR 1,156,000 in favour of the beneficiary Director General Medical Health Services UP. Permitted forms include Insurance Surety Bond, Account Payee DD, FDR, Banker's Cheque, bank/e-bank guarantee or acceptable online payment; this bid specifically permits surety bond, DD payable at Lucknow and pledged FDR. Validity must be 45 days beyond the 90-day bid validity. No interest is payable.
3.00% ePBG, required for 18 months. It must be furnished within 15 days of GeM contract award; payment becomes due only after receipt and verification. The security is non-interest-bearing and may be forfeited for non-performance.
No tender document/bid participation fee is stated. GeM expressly treats an ATC asking for such a fee as impermissible.
Monthly service payments are due within 45 days after issue of SDAC and online bill submission, superseding the GTC's 10-day service-payment term. The service provider must first pay deployed staff from its own funds and then claim reimbursement with PF, ESIC and bank-payment evidence.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Minimum average annual turnover: INR 300 lakh over the last three years ending 31 March of the previous financial year. No MSE or Startup relaxation is allowed for turnover or years of experience.
At least 3 years' experience, ending in March before bid opening, providing similar services to a Central/State Government organisation or PSU. The bidder must evidence service provision during each financial year.
Over the stated experience window, the bidder must have completed either 3 similar services each at least 40% of estimated cost, 2 each at least 50%, or 1 at least 80%.
The bid imposes additional project-value and manpower-count tests for Central/State Government departments, PSUs or autonomous bodies, but leaves X, yy and N as 'As per RFP'. Bidders must verify the values in the attached RFP before bidding.
The service provider must have a registered office in Uttar Pradesh and submit documentary evidence.
The bidder must not be under liquidation, court receivership or similar proceedings and must not be bankrupt; an undertaking is required with the bid.
A bidder from a country sharing a land border with India, and any bidder with a specified ToT arrangement with an entity from such a country, is eligible only if registered with the Competent Authority. The restriction extends to a consortium/JV where any member falls within the covered definition.
False, misleading or forged bid information/documents trigger EMD forfeiture; GeM may also debar the seller for at least 3 months for a first offence, with a longer period for repeat offences. Failure to furnish performance security in time has the same EMD-forfeiture exposure.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Fixed-remuneration manpower outsourcing for 169 resources for 12 months at DGMHS Swasthya Bhawan, Kaiserbagh, Lucknow 226001.
All 169 existing deployed resources having satisfactory job certificates are to be continued by the successful provider, subject to their consent to the new contract. Resources cannot be replaced without prior Buyer approval, and any replacement must come through the Sewayojan Portal.
At contract issue, the Buyer may increase or decrease quantity or duration by up to 25%; after issue it may only increase by up to 25%. Bidders are bound to accept the revised quantity or duration.
The provider must maintain a Uttar Pradesh office, a dedicated/toll-free support number and a telephone escalation matrix, and must comply with all applicable labour-law obligations for wages, social security, safety, working conditions and industrial relations.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit through the GeM online e-bidding module as a Two Packet Bid. Technical clarifications during evaluation must be answered within 2 days. Price evaluation is total-value-wise; reverse auction is disabled.
GeM applies Aadhaar-based e-signing to documents; the GTC states that e-sign is at par with a digital signature under the Information Technology Act Amendment 2008. No separate DSC class is specified in the tender.
Only the EMD instrument/proof is expressly called for in hard copy. The scanned proof is uploaded online; GeM GTC says the original goes directly to the Buyer within 5 working days of bid opening, while the bid ATC uses an ambiguous 'within 5 days of Bid End date / Bid Opening date'. No other physical pre-qualification documents may be mandated.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
GeM GTC requires direct delivery within 5 working days of bid opening. The buyer ATC instead says within 5 days of 'Bid End date / Bid Opening date', leaving both the starting event and whether days are working days unclear. The bid-specific ATC normally governs, but its wording is not executable with certainty; obtain Buyer confirmation before dispatch and use the earliest possible deadline as the conservative approach.
The bid headline and Note 2 require 3 years' experience ending in March before opening, while the similar-service clause says both 'last three years' and 'current financial year and the last three financial years' (four periods). The more specific similar-service threshold clause applies to that threshold, but the Buyer should clarify whether current FY plus three completed FYs are all evaluated.
GTC Clause 12 provides 10 days after SDAC and online bills; the bid-specific field changes this to 45 days and expressly says it supersedes GTC. The 45-day period prevails.
For a 12-month contract, the GTC baseline of two months beyond contractual obligations suggests at least 14 months, but the bid requires 18 months. The bid-specific 18-month ePBG duration prevails.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please state one exact date/time and complete receiving address/contact for the DD/FDR original. The GTC says 5 working days after bid opening, while the ATC says 5 days from 'Bid End date / Bid Opening date'. This is a rejection-sensitive ambiguity.
The line-item schedules show PF, ESI, EDLI and EPF administration charges as zero, while the provider must first pay salaries and submit PF/ESIC evidence. Confirm which statutory components must be built into the quote, which are reimbursable at actuals, and how wage/statutory revisions during the 12-month term are handled. This materially affects price and working capital.
Confirm whether eligibility is tested over three completed financial years or current FY plus three previous FYs, and publish the exact X/yy/xx/N values referred to only as 'As per RFP'. These figures determine bid/no-bid qualification.
Confirm whether all 169 named/approved incumbents will consent and must be absorbed from day one, the joining/transition date, and the process if any incumbent declines. Also confirm whether every replacement must be sourced only through Sewayojan and who bears vacancy/transition penalties.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
The provider must fund payroll and statutory dues first, then wait up to 45 days after SDAC and online billing. Payment depends on acceptance and supporting PF/ESIC and bank-payment records; rejected services are unpaid.
The successful provider inherits 169 existing resources subject to their consent, cannot replace personnel without prior Buyer approval, and must source replacements through Sewayojan. Attrition, consent failure or performance issues may therefore create vacancy and service-level exposure outside the provider's normal hiring channels.
The bidder is bound to accept up to a 25% increase or decrease in quantity/duration at award and up to a 25% increase after award. This creates staffing, margin and security-extension exposure.
For delayed service performance, LD is 0.5% of the contract value of delayed quantity per week or part, ordinarily capped at 5% of total contract value; inordinate delay can raise maximum deduction to 10%. Inexcusable delay exceeding 25% of the completion period is inordinate.
The 3% performance security remains required for 18 months, longer than the 12-month service term. Buyer payment does not become due before security receipt/verification, and the Buyer may forfeit it wholly or partly for failure to perform contractual obligations.
The service provider carries full responsibility for wages, social security, safety, working conditions, industrial relations and all other statutory requirements. Non-compliance is a contractual breach allowing Buyer action.
The bid marks both arbitration and mediation clauses 'No'. Contract disputes therefore lack those selected streamlined mechanisms and remain subject to the applicable GTC/court framework.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Medical Health and Family Welfare Department Uttar Pradesh, office Lucknow. Buyer email: [email protected]. HOD grievance email: [email protected].
Harikesh Verma, reporting officer/consignee, DGMHS Swasthya Bhawan, Kaiserbagh, Lucknow 226001.
EMD beneficiary: Director General Medical Health Services UP, Swasthya Bhawan, Lucknow. The tender says EMD hard copy is delivered to the Buyer but does not print a separate complete courier/receipt address or telephone number; confirm delivery particulars through the Buyer email before dispatch.