Publication / bid date
14-08-2026.
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Network Managed Switch
Department Of Tourism · New Delhi, Delhi9616021
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
14 Aug 2026
4 Sept 2026
₹1.5 Cr
₹4.5 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
14-08-2026.
No pre-bid meeting or clarification deadline is specified in the tender documents. Sellers may use the GeM Representation window, but no closing date is stated.
04-09-2026 at 12:00:00.
04-09-2026 at 12:30:00.
15 days from the bid end date, i.e. through 19-09-2026; extension thereafter requires mutual consent.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
INR 15,000,000. This value is guidance for EMD and eligibility and is not used to assess quoted-price reasonableness.
INR 450,000 in favour of Under Secretary, Department of Tourism, Tourism Secretariate, Ministry of Tourism, New Delhi. Acceptable forms are insurance surety bond, account-payee DD, FDR, banker's cheque, bank guarantee/e-BG, or acceptable online payment. It must remain valid 45 days beyond the 15-day bid validity (60 days from bid end/opening).
3.00% of contract value; the bid specifies a 12-month ePBG. It is due within 15 days of GeM contract award and payment does not become due until it is received and verified.
No tender fee / bid participation fee is specified; the GeM disclaimer says a buyer ATC asking for one would make the bid/resultant contract null and void.
Payment is only after successful delivery, installation and training at the designated location and Ministry certification of satisfactory completion. Under the GTC goods rule, 100% payment is released within 10 days of CRAC and online bill submission.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Minimum average annual turnover: INR 69 lakh over the last three years ending 31 March of the previous financial year. Upload certified audited balance sheets or a CA/Cost Accountant certificate; for entities under three years old, completed post-incorporation years are averaged.
Minimum OEM average annual turnover: INR 500 lakh over the last three years ending 31 March of the previous financial year, evidenced by certified audited balance sheets or CA/Cost Accountant certificate. For a bunch bid, the OEM of the highest-value primary-product category must meet it.
Bidder or offered-product OEM (itself or through resellers) must have regularly manufactured and supplied same/similar category products to a Central/State Government organisation or PSU in each of 3 financial years before bid opening. Submit contracts and delivery acceptance certificates such as CRAC.
Bidder or OEM must have supplied same/similar category products equal to 50% of bid quantity in at least one of the last three financial years before bid opening to a Central/State Government organisation or PSU. The highest-value primary category must satisfy this in a bunch bid.
Qualifying MSEs and DPIIT-recognised Startups receive complete relaxation from bidder experience and turnover, subject to meeting quality/technical specifications and uploading proof. OEM-turnover relaxation applies only where the bidder is itself the qualifying MSE/DPIIT-registered OEM.
The bid is reserved for Class-I local suppliers; each title requires minimum 50% local content. For switch/SFP/cable, OEM MII letters must be submitted.
All switches must be from one OEM, run the same OS and be managed from one dashboard. Manufacturer authorisation is mandatory. Models must have at least six years' support life from delivery, confirmed in signed MAF; all requested licences are required from day one and an off-the-shelf PoC may be demanded.
Bidder or OEM must hold ISO 9001; the text ATC additionally requests ISO 9001-2015 and ISO 27001-2022 documents. Device/OS must meet EAL 3/NDPP/NDcPP (or STQC IC3S) requirements and be published on the Trusted Telecom Portal and approved by TEC & MCTCE. Bidder/OEM must maintain a dedicated/toll-free support number and escalation matrix.
The quoted OEM must not have been blacklisted or debarred by any Government organisation in India during the last five years; an OEM declaration is mandatory.
The buyer ATC imposes an absolute bar on bidder/OEM origin and hardware manufacture/assembly in a country sharing a land border with India, to be declared in the MAF. This conflicts with the GeM clause allowing such bidders if registered with the Competent Authority; the conflict requires buyer clarification.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Supply 18 enterprise switches: 6 x 48-port Gigabit PoE+ L2+ switches with 4 SFP+ uplinks and 360W budget; and 12 x 24-port Gigabit L2+ switches with 4 SFP+ uplinks (8 non-PoE and 4 PoE). Also supply one 5 kVA online UPS with one-hour Li-ion backup, one advanced 42U network rack, one lot of miscellaneous services, and installation/commissioning for all 18 switches.
Price includes supply, installation, testing, commissioning, operator training and statutory clearances. Implementation includes VLAN/IP/network integration, UPS installation/testing, rack installation/dressing, end-to-end commissioning and handover.
Mandatory supporting scope covers site readiness, consumables, minor cable-routing civil work, power cabling/earthing/electrical fittings, rack dressing, tagging/documentation, testing/certification, logistics, safety/deployment support and minor mounting/integration materials.
Switches require the detailed L2/L3, high-availability, security, telemetry, automation and unified-management features in the compliance matrix, with all feature licences from day one and 36 months' OEM hardware/software support. UPS standards include IEC/EN 62040-1/-2/-3, CE, BIS and RoHS; UPS warranty is five years and rack warranty one year.
Deliver to Ministry of Tourism, Government of India, Transport Bhawan, 1 Parliament Street, New Delhi 110001. The generated bid schedule states 16 days for every title. The attached BOQ CSV states 10 days, so 16 days is treated as the formal bid-document value but written clarification is essential before pricing.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit online on GeM as a Two Packet Bid. Put all price elements only in the financial bid; mentioning price in the technical bid makes the offer non-responsive.
GeM applies Aadhaar-based e-signing, which the GTC states is at par with a digital signature. No tender-specific DSC class is stated.
The MAF must be signed. The technical compliance cross-references and configuration guides must be available in the public domain at bid submission; the department will verify them.
Only the bid-security hard copy is expressly required physically: upload its scanned copy online, then submit the hard copy directly to the Buyer within 5 working days of bid opening (by 11-09-2026, based on five Monday-Friday working days and no stated holiday adjustment). No separate physical-submission address is printed.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
The generated GeM bid gives 16 delivery days for the consignee line items, while the attached BOQ CSV gives 10 days for every item. With no corrigendum, the formal bid-document schedule is treated as prevailing (16 days), but the buyer should confirm before bid submission.
The bid's ePBG field fixes 12 months, but GTC clause 7(ii) requires validity until two months beyond all contractual obligations including warranty. Switch support/warranty is 36 months, making 12 months facially insufficient. The bid-specific 12-month field is treated as the quoted requirement, subject to mandatory buyer clarification because the GTC may require extension.
ATC specification 8.3 absolutely excludes the bidder/OEM and hardware manufactured/assembled in a land-border-sharing country, whereas GeM GTC clause 26 permits a bidder from such a country if registered with the Competent Authority. The buyer-specific ATC is more restrictive, but its enforceability against the GTC is uncertain; do not rely on registration alone without written buyer confirmation.
Buyer ATC states 0.5% per week up to 10% of total order value for ordinary seller-attributable delay. GTC clause 15(iii) normally caps LD at 5% and allows 10% only for inordinate delay exceeding 25% of the completion period. The buyer-specific ATC is the more specific term and is treated as prevailing: exposure up to 10% without the GTC's inordinate-delay threshold.
The ATC requires a minimum six-year model support life and alternatively mentions a six-year AMC, while the detailed specification asks only for three-year OEM hardware warranty and 36-month hardware/software support. These are not equivalent obligations. Treat three years as included warranty/support plus six-year product support-life, but confirm whether a priced six-year AMC is mandatory.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm whether the contractual delivery/installation/commissioning deadline is 16 days in the generated bid schedule or 10 days in the BOQ CSV, and whether the period includes training and final acceptance.
Please reconcile the bid's 12-month ePBG with GTC clause 7(ii), which requires security through two months beyond warranty obligations, while switch warranty/support is 36 months.
Please confirm whether Competent Authority registration under GTC clause 26 is accepted, or whether ATC specification 8.3's absolute country-of-origin/manufacture prohibition applies.
Please state whether bidders must price a six-year AMC, or only provide three-year OEM warranty/support while guaranteeing model support life for six years; also define the less-than-eight-hour replacement/downtime SLA and its service locations.
Please confirm hosting model, sizing and responsibility for VMs/HA appliance, recurring MEITY-approved cloud charges, data residency/security requirements, and migration scope, because no new order will be issued for future cloud-to-on-prem licensing or migration.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
The formal bid schedule allows only 16 days (and the BOQ CSV says 10) for delivery, installation, configuration, testing, training and acceptance at New Delhi. This materially increases stock, logistics and acceptance-delay risk.
Seller-attributable delay attracts 0.5% per week or part up to 10% of total order value. Non-compliance can separately attract up to 10% of affected-item value; incomplete scope can be completed at seller's risk and cost; repeated failure can trigger cancellation, performance-security forfeiture and debarment.
No milestone payment is stated. Payment follows complete delivery, installation, training and satisfactory Ministry certification, and does not become due until performance security is received and verified. Bid security and performance security earn no interest.
Buyer may decrease or increase award quantity by up to 25%, and may further increase contracted quantity by up to 25% during contract currency at the same rates. Pricing and inventory should accommodate this exposure.
Buyer may demand an off-the-shelf PoC for all features. Every technical feature needs a public-domain cross-reference and configuration guides must already be public at bid submission, creating rejection risk for roadmap, licensed-but-undocumented or partner-only capabilities.
The unified-management solution may be cloud or on-prem, but the same licence must support a future move from cloud to on-prem and the department will issue no new order for licence or migration. This can create uncapped future professional-services and infrastructure cost.
EMD may be forfeited for bid withdrawal/modification during validity, false/misleading/forged submissions, or failure to furnish performance security. GeM may additionally debar the seller, initially for at least three months on first offence.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Ministry of Tourism; Department of Tourism; Tourism Secretariate; Office: New Delhi. The EMD/performance-security beneficiary is the Under Secretary, Department of Tourism, Tourism Secretariate, Ministry of Tourism, New Delhi.
HOD grievance email: [email protected]. Buyer email: [email protected]. No phone number is printed in the tender documents.
Bh. Thangmawi Vaiphei, Consignee/Reporting Officer, Ministry of Tourism, Government of India, Transport Bhawan, 1 Parliament Street, New Delhi 110001.
The GTC directs the EMD hard copy to the Buyer within five working days after bid opening, but the tender prints no separate physical-submission address. The consignee address above should not be assumed to be the EMD-receipt address without buyer confirmation.