Operation and Maintenance Of Electrical Systems/Electrical Installations

Bid publication date

Bid document dated 01-09-2026 (GeM bid GEM/2026/B/7964311).

• No corrigendum has amended this date.

Bid submission end date/time

Bid End Date/Time is 16-09-2026 16:00:00.

• ATC defers tender submission closing date & time to the GeM bid display.
• Auto-extension may apply once for 10 days if fewer than 3 bids are received (min. 3 bids disables auto-extension; auto-extension count = 1).

Bid opening date/time

Bid Opening Date/Time is 16-09-2026 16:30:00.

• ATC defers bid opening date & time to the GeM bid display.

Bid offer validity

Bid Offer Validity is 120 days from the bid end date.

Contract duration and mobilisation

Contract period is 1 year / 12 months; 15-day mobilisation is included in the contract period.

• O&M service quantity is for 12 months during the contract period.
• Penalty for default in commencement after the 15-day mobilisation period is 1.25 × awarded rate per day.

Pre-bid / clarification deadline

No pre-bid meeting date or pre-bid query deadline is stated in the tender documents.

• GeM allows 2 days for technical clarifications during technical evaluation after bid opening.
• Post-bid clarifications at bidder initiative are not entertained; buyer may seek shortfall/confirmatory documents at its discretion.

Estimated tender value and floor price

Estimated bid value is Rs.75,49,758.14 inclusive of all taxes/GST; excl.-GST estimated lot value is Rs.63,98,100.12; Minimum Floor Price is Rs.75,39,563.24.

• Bidders must quote total LOT price inclusive of all taxes, duties, levies, cess and GST on GeM.
• Price discovery is on Minimum Floor Price (MFP) basis; GeM also shows a buyer-defined minimum floor price parameter of 628296.93 against the service line.
• Evaluation is total value-wise / overall L-1 on landed cost (incl. GST; ITC not available to SAIL-BSP).
• Estimated value is guidance only for EMD/eligibility and does not bind quoted price.

EMD / bid security and tender fee

EMD is not required/not applicable; no tender/bid participation fee is payable for this GeM bid.

• GeM EMD Detail: Required = No; ATC Tender Details: EMD Amount = Not applicable.
• Standard ITB EMD modes (online transfer preferred; DD/FDR/Banker's Cheque/BG) and MSE/PSU/Startup exemptions apply only where EMD is stipulated — not for this bid.
• Annexure-UT still contains a Bid Securing Declaration (suspension for 6 months if bid is withdrawn/modified during validity, or contract/performance security is not signed/submitted in time).

Security deposit / performance security

Security Deposit is 3% of contract value (exclusive of GST); GeM ePBG is marked Not Required.

• SD acceptable forms: BG from Scheduled Commercial Bank (except Co-operative and Gramin Bank) in specified format, demand draft, Banker's Cheque, FDR in Employer's name, or online transfer — not cash.
• Payment for executed work starts only after submission of requisite SD.
• SD is held for satisfactory execution/completion including defect liability if applicable; returned without interest on no-demand certificate.
• If rates are abnormally low, an additional Performance Guarantee Bond may be demanded (amount decided by SAIL/Plant).
• GeM GTC default performance-security framework (buyer-selected %, submit within 15 days of award, validity 2 months beyond obligations) is displaced for this bid by ePBG Required=No plus ATC SD@3%.

Payment terms, GST and PVC

RA bills (3 copies) to Operating Authority; GeM payment within 45 days of SDAC and online bill submission; GST @18% (service provider deposits 100%); ITC not available to SAIL-BSP; wage PVC applies.

• Payment after TDS and other statutory deductions; material quality/genuineness self-certification by OA required before bill processing.
• TReDS is preferred payment mode; MSME sellers may use a TReDS exchange where buyer is registered.
• PVC: base date = last tender submission / extended submission / successful RA date, whichever later; PVC = man-days × (WR−WO); calculated every 6 months (Apr–Sep and Oct–Mar).
• If delay/extension is attributable to contractor, rates as on last day of scheduled contract period only may be paid for extended-period work.
• First payment also requires ESIS registration proof (within 21 days of award) and e-payment mandate (min. 15 days before first invoice if not already submitted).
• Price Bid unit: 12 months × declared basic Rs.533,175.01 excl. GST per month (LOT total to be quoted on GeM incl. GST).

Financial turnover

Minimum average annual financial turnover for last 3 years ending 31 March 2025 is Rs.19.19 lakh (excl. GST); MSE/Startup partial relaxation to Rs.16.31 lakh (excl. GST).

• Evidence: Turnover Certificate from practicing CA with UDIN and Membership Number; P&L in participating tenderer's name; turnover exclusive of GST.
• GeM bid header also states Minimum Average Annual Turnover of the bidder (For 3 Years): 19.19 Lakh(s).
• MSE/Startup must still meet quality and technical specifications/requirements.
• Note: GeM standard MSE/Startup text also states full relaxation from Bidder Turnover — see contradictions.

Technical experience and similar work

In last 7 years ending last day of month previous to tender issue: 3 similar works ≥ Rs.25.59 lakh OR 2 ≥ Rs.31.99 lakh OR 1 ≥ Rs.51.18 lakh (all excl. GST).

• Similar work = any work order including experience in Operation & Maintenance activities of Electrical installations.
• Experience must be from Central/State Govt. Organisations/PSUs/JV (with at least one Central/State Govt or PSU partner)/Public Limited Companies; evaluated exclusive of GST/Service Tax.
• Documents: self-attested A-class electrical licence, work orders, completion certificates; ongoing multi-year works may count if ≥1 year elapsed and ≥50% complete (executed value used); RA bills/other value evidence if completion certificate lacks value; all in participating tenderer's name.
• GeM also states Years of Past Experience Required: 7 Year(s) and a separate 3-year 40%/50%/80% of estimated cost formula — see contradictions.

Mandatory A-class electrical licence

Valid A-class electrical licence must be submitted with the offer; non-submission means the offer will not be considered.

MSE / Startup purchase preference and MII

MSE purchase preference applies (L1+15%, up to 100% quantity); MII Compliance = Yes; land-border bidders need Competent Authority registration.

• MSE benefits require valid Udyam and online GeM profile validation plus buyer document approval; traders/resellers excluded for product bids; for services, bidder must be the service provider.
• Concurrent application of MSE and Make in India policies as per OM dated 18.05.2023 is referenced.
• GeM GTC Clause 26 land-border restriction is expressly applied in the bid disclaimer.

Debarment / blacklisting and authenticity

Bidder must declare blacklisting/banning status; false/forged documents attract EMD/SD/PG forfeiture, summary rejection, banning and legal action.

• Banning for default, bad performance, fraud, deception and misconduct follows SAIL Guidelines on Banning of Business Dealings (rev. effective 04.05.2024).
• During suspension, firm is barred from all tender participation including where already L1.
• Bid Securing Declaration suspension: 6 months for Plant/Unit if bid withdrawn/modified in validity or contract/PS not signed/submitted in time.

Consortium / JV bidding rules

No separate consortium/JV bidding structure, equity floors or joint-bid rules are prescribed for this open GeM bid.

• Experience from a Joint Venture Company is acceptable only as past-performance evidence where at least one JV partner is Central/State Govt Organisation or PSU (or from Public Limited Companies).
• Work order and completion certificate/paid bills must be in the participating tenderer's name.

Work description and location

Operation & maintenance / upkeep of LT Installations of TEED for continuous power distribution in Bhilai Steel Plant Township (TSD/BSP), Chhattisgarh.

• GeM item category: Operation and Maintenance Of Electrical Systems/Electrical Installations - As per ATC.
• NIT No.: CCNW / PR :1130030632 / EP : 2026300159.
• Consignee/Reporting Officer address: TA Building, Indira Place, Bhilai - 490006.
• Single-party order distribution (X=1).

Scope activities and deliverables

Round-the-clock shift O&M of LT electrical infrastructure and related TEED support activities to maintain uninterrupted township power supply.

• Includes: LT substation/infrastructure O&M; extending supply to consumer premises; switch/socket maintenance; material handling/ladder upholding; operation of hydraulic platform/truck/fowler/MUV/jeep; material collection/handling/transport/housekeeping; energy meter installation & testing; ACVR section O&M including AC shifting/reinstallation; commercial section file movement; high-mast/street-light maintenance; temporary connection/disconnection by climbing poles; attend power-outage complaints.
• Accounting unit LOT = work executed in a Month as per scope; monthly logbook of labour by shift and work executed is required.
• Spares/components for replacement during jobs are provided by BSP; BSP provides no other resources/facilities (2.1.2: None).
• Contractor provides manpower, PPE/safety appliances, tools & tackles 'as per list attached', height passes (>10 m), training, and daily labour reports.

Manpower, shifts and timeline

Minimum 20 manpower/day (HSW-2, SW-12, SSW-3, USW-3); annual man-days cap 7300; 12-month contract with 24×7 shift working including Sundays/holidays.

• Shifts: G 09:00–17:30; A 06:00–14:00; B 14:00–22:00; C 22:00–06:00; man-to-man relieving.
• Manpower qualifications/experience minima apply for HSW/SW/SSW/USW; qualification (self-attested) and experience (original) certificates before gate passes (TEED experience may be OA-validated without certificate).
• Height pass required for working at more than 10 m for entire workforce/duration.
• Continuous skilled-manpower deployment is stated as the essence of the contract.
• Deployment pattern may vary shift-wise but must not exceed monthly man-day requirement derived from 2.1.1(m).

Standards, safety and exclusions

Work strictly as directed by Operating Authority; safety as per Annexure SC/SCA and general safety points; labour as per Annexure LC; LD as per SAIL-S1 GCC.

• Operating Authority: AGM (TEED), TSD.
• Shutdown/clearance from OA required before repair; PPE at contractor cost; height work >1.8 m needs height pass, full body harness and permits.
• Contractor bears cost of damage to issued spares and to mechanisms/parts where repair is not being done; scrap/muck cleaning and return of free-issue cut pieces/waste to Employer.
• Site visit before offer is mandatory; submitting signed tender is an undertaking of site assessment.

Submission portal and mode

Online e-bid on GeM Portal only; physical bid at Tender Opening Cell is summarily rejected.

• Type of Bid: Two Packet Bid; evaluation total value-wise.
• EMD is not applicable for this bid, so no physical EMD envelope is required; where EMD were applicable, physical instrument could go to Tender Opening Cell, Ground Floor, Ispat Bhawan, Bhilai, Distt-Durg, CG-490001 by bid deadline.
• Quote overall LOT value inclusive of all taxes/GST on GeM; answer GeM/SRM questions and declarations carefully as they form part of contract.
• Documents uploaded by bidders are not shown to other bidders.

Signing, stamping and attestation

Eligibility/formats to be duly filled, sealed and signed; self-attested copies for licence, work orders, completion certificates and MSE certificate; experience certificates in original before gate pass issue.

• Annexure-UT must be on bidder letterhead by authorised signatory.
• Annexure-S to be on bidder letterhead.
• Conditional offers are rejected.

Cover structure and shortfall documents

GeM two-packet online structure; offline multi-envelope ITB structure is not the submission path for this GeM bid.

• Buyer may seek clarification/shortfall documents during evaluation within time allowed (GeM technical clarification window 2 days; Annexure-I discretionary timeline); non-response leads to evaluation on available documents.
• No post-bid clarification at bidder initiative; no unsolicited additional documents.

No corrigendum / addendum issued

The tender document set contains no corrigendum or addendum; original GeM bid and ATC values apply as published.

• Final applicable key values remain: Bid End 16-09-2026 16:00:00; Bid Opening 16-09-2026 16:30:00; Bid validity 120 days; Contract 12 months; Estimated value Rs.75,49,758.14 incl. GST; EMD not applicable; ePBG not required; SD 3% excl. GST.

Past-experience lookback: GeM 3-year formula vs ATC 7-year fixed thresholds

GeM standard past-experience clause uses last three financial years at 40%/50%/80% of estimated cost, while buyer ATC uses last seven years at Rs.25.59/31.99/51.18 lakh; ATC is the tender-specific technical eligibility and should be used for qualification, but GeM also states 7 years past experience required.

• ATC thresholds match ~40/50/80% of excl.-GST estimate Rs.63.98 lakh, so amounts align if excl.-GST base is used; the conflict is primarily the 3-year vs 7-year lookback and GeM's 'ending month of March prior to bid opening' vs ATC 'ending last day of month previous to the one in which tender is issued'.
• Bid header also says Years of Past Experience Required: 7 Year(s), consistent with ATC duration but not with the GeM 3-year bullet on p.4.

MSE/Startup turnover: full GeM relaxation wording vs partial 16.31 lakh ATC/bid detail

GeM boilerplate says MSE/Startup 'shall be relaxed from' Bidder Turnover, while bid header and ATC fix a reduced turnover of Rs.16.31 lakh (partial relaxation).

• For bid preparation, treat Rs.16.31 lakh average turnover (excl. GST) as the stated MSE/Startup threshold in this tender's specific details/ATC, while still meeting technical criteria; seek buyer clarification if claiming full GeM MSE exemption.

Performance security: GeM ePBG Required=No vs ATC SD @3%

GeM bid marks ePBG not required, while ATC/Annexure SD mandates Security Deposit @3% of contract value excl. GST before any payment for executed work.

• GeM GTC generally contemplates buyer-selected performance security for e-bids; here buyer selected ePBG=No but still imposed SD via ATC.
• Practically, successful bidder must still furnish 3% SD (BG/DD/FDR/online etc.) despite ePBG flag No.

LD source: SAIL-S1 vs GeM GTC quantum

Buyer ATC points LD to SAIL General Conditions of Contract for Procurement of Services (SAIL-S1), while GeM GTC specifies LD @0.5% of delayed value per week (cap 5%, or 10% for inordinate delay); SAIL-S1 text is only referenced online, not attached.

• Bid states SLA/ATC conditions override conflicting GeM GTC service conditions; ATC LD clause cites SAIL-S1 rather than stating a percentage.
• ITB also discusses LD for contractor-attributable delay without restating the % rate.

Payment timeline: GeM 45-day SDAC vs ATC RA-bill process only

GeM Payment Timelines fix seller payment within 45 days of SDAC and online bills, while ATC describes RA bills to OA without restating the 45-day clock and adds SD/ESIS/safety-induction preconditions that can delay first payment.

• Both can operate together: process is RA bills under ATC; outer payment commitment is GeM 45-day timeline once acceptance/billing conditions are met.

Missing tools & tackles list and deployment plan attachments

Confirm the complete tools/tackles list and any deployment-plan annexure, because the ATC says 'list attached' / 'Deployment Plan attached' but no such schedule is present in the uploaded ATC PDF.

• Affects mobilisation cost, PPE/tool inventory and pricing above the floor price.

Which past-experience rule will be used for evaluation?

Ask buyer to confirm whether evaluation will apply ATC 7-year fixed-value criteria only, or also enforce GeM's 3-year 40/50/80% clause.

• Material to bid/no-bid for firms whose similar works fall outside one of the two windows.

MSE/Startup turnover: full exemption or Rs.16.31 lakh minimum?

Seek written confirmation whether MSEs/Startups need the reduced Rs.16.31 lakh average turnover or enjoy full GeM turnover relaxation.

LD quantum under SAIL-S1 and interaction with GeM GTC

Request the exact LD percentage/cap from SAIL-S1 GCC (or confirmation that GeM 0.5%/week caps apply), since SAIL-S1 is only linked externally and not enclosed.

• Also clarify whether mobilisation delay penalty (1.25× awarded rate/day after 15 days) is in addition to LD.

Security Deposit timing vs ePBG=No and wage rate for manpower penalty

Confirm SD submission deadline after award and the exact wage-rate source used in the 1.25× manpower shortfall penalty formula.

• Penalty formula uses 'Wage Rate for the applicable skill level' without embedding the current CLC expenditure-statement figures in the bid pack.

Manpower shortfall and response-time penalties

Failure to meet minimum manpower attracts 1.25× wage-rate penalty plus wage deduction; failure to attend assigned job within 8 hours attracts Rs.500 per instance.

• Continuous 24×7 deployment including Sundays/festivals/national holidays with man-to-man relieving is the essence of the job — high operational staffing risk.
• Annual man-day ceiling 7300 with minimum 20/day leaves limited buffer if absenteeism is high; contractor must keep spare gate-passed labour for offs/leaves.

Mobilisation delay and LD exposure

After inclusive 15-day mobilisation, commencement default costs 1.25 × awarded rate per day; LD also referenced to SAIL-S1 / GeM GTC delay damages.

• GeM GTC LD is 0.5%/week of delayed value (5% cap; 10% if delay >25% of completion period) unless displaced by SAIL-S1.
• Contractor-attributable extensions freeze PVC at last-day scheduled rates and push tax increases to contractor account per ITB.

Safety, GPAIC and labour-compliance cost/risk

Heavy safety-penalty grid (up to Rs.1.5 lakh or 10% of contract value per fatal/permanent disability case), mandatory Rs.10 lakh GPAIC per worker, and full labour-code/PF/ESI/wage compliance on contractor.

• Category II–V safety penalties range from Rs.500 to Rs.15,000; Category VI higher of Rs.25,000 or 0.5% contract value per injury (max Rs.1 lakh).
• Failure to maintain GPAIC is breach enabling risk-and-cost action and termination; contractor remains liable for Rs.10 lakh if insurer repudiates.
• Height work medicals (Rs.500/labour if via JLNH&RC), height passes, full body harness, and contractor-supplied PPEs are mandatory cost items.
• Wages must follow BSP IR-CLC expenditure statement via NEFT/RTGS within stipulated date; ESIS proof within 21 days blocks first payment if missing.

Payment security and cash-flow holds

No payment for executed work until 3% SD is submitted; first payment also needs ESIS registration, safety induction form, biometric compliance and e-mandate — despite GeM 45-day payment timeline after SDAC.

• Floor-price bidding (MFP Rs.75,39,563.24) compresses margin while contractor bears PPE, tools, insurance, height-pass medicals and holiday shift premiums.
• Abnormally low rates can trigger extra Performance Guarantee Bond in addition to SD.
• Damage/loss of free-issue spares and collateral equipment damage is contractor's cost; BSP provides no site facilities.

One-sided commercial / legal terms

Buyer may reject any bid, change schedule dates or cancel tendering; conditional offers rejected; jurisdiction only Durg civil courts; arbitration clause marked No on GeM bid.

• Bid Securing Declaration exposes bidder to 6-month suspension without EMD amount at stake.
• Site-visit undertaking is deemed given by bid submission — latent scope/cost risk if site not inspected.
• False document or land-border non-compliance can end in immediate termination and legal action.

Tender issuing / buyer contact (CCNW)

Contract Cell Non-Works, SAIL Bhilai Steel Plant — K S R Prasad; Room No. 360, Ispat Bhawan; phone 9407984166; email [email protected].

• Organisation/office on GeM: Bhilai Steel Plant, Materials Management, Steel Authority of India Limited, Ministry of Steel.
• Buyer email on GeM grievance block matches [email protected].

Grievance redressal HOD

HOD grievance redressal email: [email protected].

Consignee / Reporting Officer and Operating Authority

Consignee/Reporting Officer: Diptesh Chandrakar Singh, TA Building, Indira Place, Bhilai 490006; Operating Authority: AGM (TEED), TSD.

Physical submission address (EMD / tender box — if ever applicable)

Tender Opening Cell, Ground Floor, Ispat Bhawan, Bhilai Steel Plant, Bhilai, Distt-Durg, CG-490001 — only relevant if physical EMD/offline envelopes were required; this bid is GeM-only and EMD is not applicable.

• Physical techno-commercial bid at this cell is not accepted for evaluation.