Process Video Surveillance System Installation and Commissioning

Tender publication / tender date

Tender dated and published on 31-07-2026; online bid submission opens the same day at 11:40.

• Tender No. SDSC SHAR/RO PURCHASE/SH202600098501.
• No corrigendum amends this date in the available documents.

Bid clarification due date

Bid clarification due date is 07-08-2026 at 14:00.

• This is the pre-bid/clarification deadline shown in the tender schedule.

Bid submission deadline

Online bid submission due date is 21-08-2026 at 14:00.

• Only tenders authorised online on or before the open authorisation date/time are valid; physical copies are not considered.
• Last-minute due-date extension requests citing server problems will not be entertained.

Technical bid opening

Bid opening (Part-I) is scheduled on 21-08-2026 at 14:03.

Price bid opening

Price bid opening is scheduled on 25-09-2026 at 14:00.

• Only technically qualified bids are opened for price evaluation.

Bid / offer validity

Offer validity required is 120 days for this two-part tender; the start point differs between documents.

• Tender commercial template: 120 days from the date of opening of Part-1; shorter validity will not be considered.
• RFP Section A clause 4: 120 days from the due date of submission of the Bid, with revalidation if sought by SDSC SHAR.
• General instructions also state 120 days for 2-part / 90 days for single-part from the date of opening.

Delivery, installation and POC timelines

Supply within 16 weeks of PO; installation/commissioning within 12 weeks of site clearance; overall completion within 28 weeks of PO. POC within two weeks after technical bid opening or a date communicated by the Department.

• Warranty of three years runs from acceptance of the fully commissioned system.

Tender value / estimated cost

No tender value or estimated project cost is stated in the tender documents.

• Qualification benchmarks imply a large package (similar-work thresholds up to Rs. 275 Lakhs and average turnover of Rs. 275 Lakhs), but these are eligibility criteria, not a published estimate.

Tender fee

Tender fee is not applicable.

EMD / bid security

Earnest Money Deposit is not applicable unless mentioned in the RFP; the RFP does not prescribe any EMD amount.

• No EMD amount, instrument form or EMD validity is specified in either document.

Security Deposit (SD)

3% of order/contract value is required as interest-free Security Deposit for due performance until completion/acceptance.

• Tender commercial terms: if order value exceeds Rs.5 Lakh, submit SD within 14 days after receipt of PO, valid till completion of delivery period plus 60 days claim period; non-submission can cancel the order.
• RFP Section A clause 11: deposit within 10 days of PO/contract signing with Accounts Officer, SDSC SHAR, Sriharikota by crossed DD/FDR/TDR on SBI payable at Sriharikota or acceptable bank guarantee from a nationalised bank valid for 90 days beyond completion period.
• Accepted forms in the tender template also include Insurance Surety Bonds, Account Payee DD, Bankers Cheque, FDR, BG/e-BG on Rs.200/- non-judicial stamp paper, or online payment.
• A combined Performance Security of 3% covering SD+PBG obligations may be accepted if separate BGs cannot be given, valid till supply + commissioning + warranty + 60 days, within 15 days of award.

Performance Bank Guarantee (PBG)

3% of total order/contract value is required as Performance Bank Guarantee covering the warranty period.

• RFP: submit PBG/DD/FDR/TDR for 3% valid till warranty period with a grace period of 2 months, within fifteen days from the date of accepting the equipment/material; format from Department; forfeitable for non-performance.
• Tender commercial terms: PBG 3% valid till successful completion of warranty period plus 60 days; forms include Insurance Security Bonds, Account Payee DD, FDR, BG/e-BG on Rs.200/- stamp paper or online payment.
• Checklist Annexure-IV expressly requires acceptance of both 3% SD and 3% PBG.

Payment terms

80% of supply cost after CLIP clearance at SHAR; remaining 20% of supply cost plus 100% of installation cost after installation, commissioning and CLIP clearance.

• Payment through PFMS/NEFT/RTGS; tender template states payment within 30 days of receipt/installation/commissioning/acceptance.
• Bankers: State Bank of India, SDSC SHAR, Sriharikota – 524 124; supplier to furnish banker details.
• No advance payment is provided in the stated terms; any deviation must be brought out.
• Prices on FOR SDSC SHAR Sriharikota basis including packing, freight and unloading; firm and fixed in INR.

Taxes / GST

Applicable GST/IGST is 5% for supply and erection/installation under the cited scientific-equipment notification; End Use Certificate will be issued.

• If the offer is silent on taxes, quoted rates are presumed inclusive of taxes and duties.
• GSTIN of SDSC SHAR: 37HYDF00385A1DZ.
• Income tax/TDS at prevailing rates will be deducted from supplier bills.

Liquidated damages

LD at 0.5% per week or part thereof on the undelivered portion, capped at 10% of order/PO value.

• Delivery is stated as the essence of the contract; failure without adequate justification may lead to cancellation.

Similar project experience

Bidder must have prior process video surveillance experience and meet both camera-count and value thresholds over the last five years.

• Supplied and installed HD Ex-proof/Weatherproof PTZ cameras with minimum 90 cameras including at least 10 IP HD Ex-proof PTZ cameras in single or multiple orders for process video surveillance.
• Similar orders in past five years: one similar work ≥ Rs. 275 Lakhs, or two each ≥ Rs. 200 Lakhs, or three each ≥ Rs. 135 Lakhs.
• Evidence: PO copies, acceptance/completion reports and user satisfaction certificates with user contact details.
• Vendor evaluation note: valid experience must be supported with completion certificate and purchase order.

Financial capacity

Average annual turnover not less than Rs. 275 Lakhs over last three FYs, with continuous profit in each of those years; current-year solvency of Rs. 100 lakhs required.

• Submit audited balance sheets/P&L for last three FYs ending 2024-25 and IT returns for FY 2022-23, 2023-24 and 2024-25.
• Latest solvency certificate for FY 2026-27 from any nationalised/scheduled bank for Rs. 100 lakhs.
• MSME relaxation applies only to criteria 1.2, 1.3 and 1.4 (similar-work value, turnover and continuous profit).
• Tender commercial terms also exempt MSE/Startup bidders from Bidder Turnover and Experience Criteria if valid supporting documents/DPIIT registration are uploaded.

Existence, full-scope and OEM support

Bidder must exist for at least three years before tender issue, bid for the full scope only, and show backend OEM support for warranty and post-warranty.

• ISO 9001:2008 or later is preferred (not stated as mandatory).
• Technical compliance must be vetted by the Manufacturer (OEM).
• If bidder is not OEM, OEM agreement certificate for sourcing spares is mandatory.

OEM / product eligibility conditions

Camera OEM must have 7 years in IP process video surveillance manufacturing; products need STQC and must satisfy ONVIF, MAC/IPR and land-border/blacklisting rules.

• OEM self-certification on letterhead for 7 years manufacturing experience as on bid closing date.
• OEMs must not be suspended by ONVIF and must not use third-party manufacturing from ONVIF-suspended OEMs.
• OEM affidavit: not supplying equipment manufactured by parties blacklisted under GFR 2017 Clause 144(xi).
• MAC address/serial number, firmware and IPR registered in OEM name; MAC ID authentication via third-party tool.
• STQC certification mandatory for quoted model/surveillance products.
• Equipment manufacture year not older than 2025.
• Land border sharing certificate required per OM No. 07/10/2021 dt. 23.02.2023 / Order F.No.6/18/2019-PPD dated 23.07.2020.

Make in India / local supplier eligibility

Only Class-I and Class-II local suppliers are admissible; local-content percentage must be declared or the offer is summarily rejected.

• Class-I: local content ≥ 50%; Class-II: more than 20% but less than 50%.
• Preference to Class-I; in their absence Class-II may be considered.
• Self-certification of local content and value-addition locations at bid stage; statutory/cost/chartered accountant certificate if bid value exceeds Rs. 10 Cr.
• Local content excludes transportation, insurance, installation, commissioning, training and after-sales AMC/CMC etc.
• False declarations can lead to debarment up to two years under GFR.

MSE / Startup preference and exemptions

MSE purchase preference and turnover/experience exemptions are available to eligible manufacturers/service providers and Startups, subject to valid registration evidence.

• Traders are excluded from MSE purchase preference for goods.
• If L-1 is not MSE and an MSE is within L-1 + 15%, opportunity to match L-1: tender document says contract for 25% of quantity; RFP says 100% of quantity — conflict noted under contradictions.
• Concurrent MSE and Make in India application per MoF OM F.1/4/2021-PPD dated 18.05.2023.

Blacklisting / vigilance and POC pass-fail

Self-declaration of no blacklisting/vigilance inquiry is mandatory; failure to demonstrate the required POC leads to rejection.

• POC (online or offline) must show full integration of cameras with switches/NVRs (PTZ, recording) and Genetec VMS, and ability to integrate with any third-party VMS/NVR.
• Department may verify genuineness of product specifications/components during POC.
• Non-acceptance of guarantee/warranty, PBG or LD conditions is liable for disqualification.
• Price details in Part-I techno-commercial bid cause rejection/invalidation.

Consortium / JV rules

No express consortium size, equity floor or lead-member rules are prescribed; organisation type may be Proprietary/Pvt. Ltd/Public Ltd/Joint Venture/Consortium in the vendor format.

• Bids must cover full scope; split orders will not be placed and overall technically complied L1 only is considered.
• Indian agents quoting for principals must attach principal's original quote, authorisation letter and agency agreement.

What is being procured

Supply, installation, testing and commissioning of a Process Video Surveillance System at SDSC SHAR, Sriharikota, with 3-year comprehensive warranty support.

• Replace existing analog process video surveillance systems with IP HD PTZ cameras and Ethernet cabling across 32 facilities.
• Single non-split order on overall technically suitable commercially lowest (L1) bidder.

Bill of quantities / deliverables

BOQ covers 50 Ex-proof PTZ cameras, 50 Ex-proof junction boxes, 64 weather-proof PTZ cameras (with JBs/mounts), 14 km armoured CAT6 cable, plus installation of all 114 cameras.

• Facility-wise camera matrix totals Ex-proof 50 and Weather-proof 64, including spares of 7 each.
• Vendor must install cameras as per Table 1 at 32 locations and additional/spare cameras as per site requirement.
• Any additional hardware/software found necessary at installation to complete the configuration must be supplied at no extra cost.

Vendor scope of works

End-to-end dismantling of old analog CCTV, supply/install of new IP PTZ cameras and junction boxes, armoured CAT6 laying/termination, NVR and Genetec Omnicast integration, testing, training and handover.

• Dismantle existing analog cameras, PT heads, mounts; remove old cables; shift dismantled materials to designated storage/disposal.
• Lay CAT6 armoured Ethernet from camera to JB and JB to available network switch using existing tray/trench or clamping; protect against environmental/mechanical damage.
• Complete JB internal wiring, ferruling, labelling; close unused slots with dummy glands; use SS-grade tools/accessories for Ex-proof works.
• Integrate cameras with existing NVRs for local monitoring/recording and demonstrate PTZ via NVR; integrate with existing Genetec Omnicast VMS.
• Transport new materials from stores to sites; deploy skilled/unskilled manpower complying with safety norms.
• Provide 3-day configuration/operational training; keep software developer available during implementation for VMS integration.
• Handover: completion report, demonstration, fully operational system, and 02 sets of O&M manuals in English.
• Quoted rates include associated minor civil works to fix cameras and electrical cable laying from nearby power socket.

Department scope / exclusions

Department provides inter-facility network connectivity and central CCTV control, VMS/servers/storage, and power for cameras and network switches.

• SDSC SHAR will provide 230V AC power source near installations.
• Providing Video Management software, servers & storage is explicitly Department scope (vendor still integrates cameras to existing Genetec Omnicast).

Location and completion timeline

Works are at SDSC SHAR, Sriharikota (32 facilities). Overall supply and installation must finish within 28 weeks from PO release.

• Supply within 16 weeks from PO; installation & commissioning within 12 weeks from site clearance.
• Delivery is essence of contract; unjustified delay may cancel the contract.

Key technical standards / product requirements

Ex-proof and weather-proof 4MP IP PTZ cameras with ≥30x optical zoom, ONVIF, STQC and related certifications; armoured CAT6 copper cable to TIA/EIA and ISO standards.

• Ex-proof and weather-proof camera specs include 4MP or better, 25 fps or better, pan 0-360 endless, dual streaming, RJ-45 10/100, security features, and open API for third-party VMS.
• Weather-proof camera environmental: IP67 or better, -10 to 50 deg or better, IR 100 mtrs or more; certifications FCC, CE, BIS, ONVIF Profile S/G/T, IP67, IK10, STQC.
• CAT6 armoured: 23 AWG solid bare copper, 14 km supply quantity, factory test certificates and cable-analyser reports required; minimum 3-year cable warranty.

Warranty and service levels

Three-year comprehensive warranty from acceptance of the fully commissioned system, with max 48-hour device downtime and free repair/replace at site.

• Periodic and breakdown maintenance during warranty; free software patches/releases.
• If supplier fails to rectify within a reasonable period, Department may rectify through another agency at supplier's risk and cost.
• Annexure-II also asks bidder to guarantee 100% uptime during warranty (see contradictions).

Submission mode and portal

Two-part bids are to be submitted online only on the ISRO e-procurement portal; physical bids are not considered.

• Portal stated in tender instructions: https://eproc.vssc.gov.in.
• RFP: bids shall be submitted in EGPS only; tenders authorised online on or before open authorisation date/time alone are valid.
• Part-I Techno-Commercial and Part-II Price; prices must not appear in Part-I or the bid is invalid/rejected.
• Item-wise prices on EGPS; quote all line items — part tenders summarily rejected.
• No prescribed physical original submission deadline is stated for bid documents.

Signing and commercial response rules

Proposal/RFP set to be signed and stamped as acceptance; vendor evaluation questionnaire signed by authorised person; commercial deviations and taxes must be stated clearly.

• During clarifications on two-part tenders, do not disclose absolute price amounts — only percentages; disclosing price amount rejects the offer.
• Offers through post, courier, fax or email will not be considered.
• Unique GeM Seller ID mandatory at order placement/acceptance if not already held.
• Digital signature class is not expressly specified in the documents.

No corrigendum / addendum found

The workspace contains only the base tender document and RFP; no corrigendum or addendum files are present, so original schedule and conditions stand as published.

• Final applicable key dates remain those in Tender Schedule A.1: clarification 07-08-2026 14:00; bid due 21-08-2026 14:00; bid opening 21-08-2026 14:03; price bid opening 25-09-2026 14:00.
• Bidders should still monitor the e-procurement portal for any later amendments after this document set.

Offer validity start date differs

Both documents require 120-day validity, but RFP measures it from bid submission due date while the tender document measures it from Part-1 opening.

• RFP Section A clause 4: 120 days from due date of submission.
• Tender Vendor Specified Terms 22 and instructions: 120 days from date of opening of Part-1 / tender opening.
• Practical action: keep validity at least 120 days from Part-1 opening (later date) so both wordings are covered.

Security Deposit submission timeline and validity wording differ

RFP requires SD within 10 days of PO with BG valid 90 days beyond completion; tender commercial terms require SD within 14 days, valid till delivery period plus 60 days claim period.

• Both agree SD is 3% of order/contract value.
• Tender terms also gate SD on order value exceeding Rs.5 Lakh and list broader instrument forms.
• Action: clarify with SDSC SHAR which timeline/validity controls, and plan for the stricter earlier 10-day submission unless officially clarified.

MSE matched-quantity preference: 100% vs 25%

RFP awards matched MSE contract for 100% of quantity, while the tender document awards 25% of quantity; both cannot operate together with the no-split-order rule.

• RFP and tender both also say no split order / overall L1 only will be considered.
• Tender commercial clause 19 points to MoF OM F.1/4/2021-PPD dated 18-05-2023 for concurrent MSE/MII application.
• Action: seek pre-bid clarification on whether MSE preference can result in full-quantity award and how it interacts with the non-split L1 rule.

Warranty uptime: 100% vs 48-hour restoration SLA

Annexure-II requires a 100% uptime guarantee, while Section A warranty allows up to 48 hours device downtime.

• These service levels are inconsistent; 100% uptime is commercially harsher than the 48-hour repair SLA.
• Action: seek written clarification on the enforceable SLA and LD/risk-purchase consequences for downtime.

Experience look-back period wording differs

Minimum qualification uses last five years for similar works, while Part-I project list asks for last three financial years ending 31.03.2026.

• Bidders should submit five-year evidence to satisfy 1.1/1.2 even though the Part-I list format is three years.

Which MSE preference quantity and non-split rule prevail?

Ask SDSC SHAR to confirm whether an eligible MSE matching L1 gets 25% or 100% quantity, and how that coexists with the repeated no-split / overall-L1-only condition.

• Material to bid/no-bid and pricing strategy for MSE and non-MSE bidders.

Confirm SD timeline/validity and whether EMD is nil

Request confirmation that EMD is not required, and which Security Deposit clock and validity apply (10 days + 90 days beyond completion vs 14 days + delivery + 60 days claim).

• Also confirm whether combined 3% performance security is acceptable in lieu of separate SD and PBG for this tender.

Facility identities, site access and cable-length basis

Facilities are listed only as Facility 1–32 with no names/drawings; seek site survey access, actual camera mounting conditions, Ex-proof zone classifications, and basis for 14 km CAT6.

• Critical for pricing armoured cable, civil/clamping works, and installation productivity inside a high-security space centre.

Genetec Omnicast integration responsibilities and licences

Clarify whether existing Genetec Omnicast licences/channels are sufficient for 114 cameras, who provides any extra licences, and what offline/online POC environment and pass criteria will be used.

• Department scope includes VMS/servers/storage, yet vendor must integrate and demonstrate Genetec Omnicast control; licence gaps are a major commercial risk.
• Also confirm whether POC rejection is absolute even if paper specs are compliant.

Enforceable warranty SLA: 100% uptime or 48-hour MTTR?

Seek written reconciliation between Annexure-II 100% uptime guarantee and Section A 48-hour maximum downtime, including penalties if exceeded.

• Affects spares stocking, resident manpower and risk pricing for 3-year warranty.

Scope of 'additional items at no extra cost' and spare-camera deployment

Ask how far clause 2.2.10 open-ended free supply of missing hardware/software extends, and whether the 7+7 spare cameras are installable extras or delivered spares only.

• Material to contingency pricing and BOQ interpretation.

Tight and multi-stage schedule risk

28-week overall completion from PO, with supply in 16 weeks and installation in 12 weeks after site clearance, across 32 secure facilities.

• Site-clearance start is buyer-controlled; installation clock may be delayed while LD still references delivery essence and contract cancellation risk.
• POC must be arranged within two weeks after technical opening — failure rejects the bid before price opening.

LD, cancellation and risk-purchase exposure

Delay attracts 0.5%/week LD up to 10% of order value; unjustified delay may cancel the contract; warranty failures can be rectified at supplier risk and cost.

• SD and/or PBG can be forfeited for poor/non-performance.
• Non-acceptance of warranty, PBG or LD terms is itself a disqualification trigger.

Payment and cash-flow risk

No advance: only 80% of supply after CLIP at site; remaining 20% supply plus all installation paid only after full installation/commissioning and CLIP.

• Vendor funds cameras, 14 km cable, installation manpower and dismantling before substantial payment.
• PFMS payment within 30 days after acceptance milestones still leaves long working-capital exposure through the 28-week programme.

Open-ended completeness and free-supply obligations

Any missing hardware/software needed for operational completeness at installation must be supplied free; quoted rates already include minor civil and power cabling works.

• Supplier must consider entire BOM needed for a full system irrespective of tender mention.
• This shifts specification-gap risk entirely to the bidder.

Harsh warranty and integration performance risk

3-year comprehensive on-site warranty with 48-hour max downtime (and Annexure-II 100% uptime wording), plus mandatory Genetec/third-party VMS-NVR integration.

• Backend OEM support and spares agreement required; manufacture year must be 2025 or later.
• Department may visit bidder reference sites and verify component genuineness in POC.

Eligibility and compliance rejection traps

Multiple hard gates: STQC, 7-year OEM manufacturing, land-border certificate, MII local-content declaration, no price in technical bid, and full-scope-only offers.

• False MII declarations can lead to debarment up to two years and other legal action.
• If local-content category slips during execution on contracts above Rs.10 Cr, penalty up to 10% of contract value may be imposed.
• Buyer reserves right to change/withdraw RFP with no financial commitment at RFP stage.

Security, safety and site working constraints

Work is inside SDSC SHAR with Ex-proof installations, dismantling of live analog systems, and full contractor responsibility for workmen safety and patent/accident risks.

• Contractor indemnifies purchaser against patent/IP claims and takes all accident/damage risks from whatever cause.
• Arbitration in Bengaluru; courts of Andhra Pradesh have jurisdiction — dispute venue is split between contract forums.

Inviting authority / centre

Satish Dhawan Space Centre SHAR (SDSC SHAR), Department of Space / ISRO, Sriharikota – 524 124, Andhra Pradesh; purchase entity RO PURCHASE.

• Tender cover also references Tirupati in the header block.
• Goods classification tender for Process Video Surveillance System.

Tender communication contacts

Phone 08623-225127 / 6366; Fax 08623-225170 / 22-5028; emails [email protected], [email protected], [email protected].

• No single named procurement officer designation is printed beside these contacts in the instructions block.
• Document digitally signed by JAGADEESWARA RAO KOLATI on Fri Jul 31 11:36:00 IST 2026.

Online portal and post-award deposit address

Bids online at https://eproc.vssc.gov.in. Security Deposit is to be deposited with the Accounts Officer, Satish Dhawan Space Centre SHAR, Sriharikota (DD/FDR/TDR on SBI payable at Sriharikota).

• No physical bid submission address/deadline is prescribed because physical tenders are not considered.
• Department bankers for payment: State Bank of India, SDSC SHAR, Sriharikota – 524 124.