Publication / bid date
15-07-2026.
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Custom Bid for Services - DESIGN
Delhi Public Library · North Delhi, Delhi9576691
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
15 Jul 2026
6 Aug 2026
₹30 L
₹1.5 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
15-07-2026.
23-07-2026 at 15:00 at the DPL Head Office, Delhi-110006. No separate clarification-submission deadline is stated.
06-08-2026 at 14:00:00.
06-08-2026 at 14:30:00.
90 days from the bid end date.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
INR 30,00,000 inclusive of all taxes; it is guidance for EMD and eligibility and is not a ceiling or price-reasonableness benchmark.
INR 1,50,000. Accepted forms include insurance surety bond, DD, FDR, banker's cheque, bank guarantee/e-BG, or permitted online payment. It must remain valid 45 days beyond the 90-day bid validity (135 days from bid end).
The bid-detail value that should be followed is 5.00% with required ePBG duration of 27 months. PBG/e-BG, insurance surety bond, DD, FDR or online payment are accepted; DD/FDR hard copies are due within 15 days of award and online proof within 15 days.
No tender/bid-participation fee is payable under the buyer-added terms; GeM states that asking such a fee would invalidate the bid/contract.
50% of project cost after successful website completion and 60 days from Go-Live; remaining 50% after six months from Go-Live, subject to satisfactory performance.
Quote all BOQ items in INR inclusive of GST, other taxes and all charges; the fixed-price bid must cover all deliverables/services.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Indian proprietorship, partnership, limited-liability company/company registered under the Companies Act 1956/2013, cooperative body/society, HUF or trust authorized to undertake the work and bid in India.
The service provider must have an office in the consignee's state (Delhi) and submit documentary evidence.
At least 30 IT professionals on average on payroll in FY 2022-23, 2023-24 and 2024-25, holding B.E./B.Tech/MCA/M.Tech/MBA from recognized institutes.
At least 5 government-organization/institute websites or web portals successfully designed, developed and hosted in FY 2020-21 through 2024-25, covering at least 5 different government clients.
At least 5 years' continuous experience from FY 2020-21 to the RFP bid-submission date in successfully designing, developing and hosting government-organization/institute websites/web portals.
The bid also requires 5 years' same/similar-service experience for Central/State Government or PSU and, over the stated three-year window, either 3 similar completed services at 40% each, 2 at 50% each, or 1 at 80% of estimated cost.
Successful STQC certification of at least 3 government-organization/institute websites/portals under GIGW during FY 2020-21 through 2024-25.
Valid on bid submission: ISO 9001:2015; ISO 27001:2013 or ISO 27001:2022; and CMMI Level 3 or above, with CMMI status verifiable on the institute's online portal.
Average annual turnover of INR 1 crore in FY 2022-23, 2023-24 and 2024-25, supported by a signed and stamped CA certificate. This matches the GeM bid's minimum average annual turnover of 100 lakh.
Bidder must not be under liquidation, court receivership or similar proceedings and must not be bankrupt.
Bidder must not have been blacklisted/debarred by public financial institutions, public-sector banks, RBI/IBA, corporates or any government agency during the last 5 years; GeM participation also constitutes an undertaking that the seller is not currently debarred under GFR Rule 151.
The bid-detail fields say no MSE or Startup relaxation for years of experience and turnover. This conflicts with the general relaxation statement in the RFP and is recorded under contradictions.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Redesign, redevelopment, implementation, operation and maintenance of www.dpl.gov.in with STQC certification, using a modern, user-friendly, preferably open-source CMS.
Build a membership-management module for about 1 lakh members across 32 DPL units (registration, scrutiny, approval, renewal, payment gateway, SMS OTP/MFA), migrate Koha membership data, and perform one-time migration of documents, PDFs, images, video and graphics from the old site.
Provide dynamic CMS pages with role-based access/audit trail, e-book/intranet (if required), policies/guidelines, orders/notifications/amendments, photo and video galleries, events, tenders, What's New/latest news, downloads, archives, feedback, FAQ, advanced search, dashboards/reports, social media and OPAC integration.
Comply with GIGW 3.0, W3C/WCAG, DBIM 3.0, DEPwD accessibility requirements and 100% Sugamya score; integrate BHASHINI; obtain CERT-In security audit before Go-Live, STQC after Go-Live, and provide two wildcard SSL certificates (2 years each) plus 4 annual security audits.
Go-Live within 3 months; STQC within 2 months after Go-Live; 1-year comprehensive warranty, then 3 years' comprehensive maintenance with one dedicated on-site engineer, then a further 3-year AMC. Provide fortnightly website/database backups.
Deploy on DPL-selected CDAC/NICSI/NGC or other DPL-procured cloud, manage/configure cloud resources, train users, and hand over complete source code, database structure, documentation, IP, user manual and closure report to DPL.
DPL provides domain/hosting platform and cloud credentials, Hindi/English content, required third-party APIs, UAT and payment-gateway/eSign security fees; DPL separately hires the accessibility auditor. Additional modules outside scope are paid change requests after approval.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit on GeM as a Two Packet Bid. Keep all price elements in the financial bid only; mentioning price in the technical bid causes rejection.
GeM applies Aadhaar e-sign, which is legally at par with a digital signature. The participating primary/secondary user must be authorized to contract for the bidder.
Only original DD/FDR/banker's-cheque EMD instruments require physical delivery to the Buyer; upload scanned proof with the bid and deliver hard copy within 5 days of bid end/opening. GeM GTC describes this as within 5 working days of opening, so seek confirmation of the exact deadline.
Technical cutoff finally shown in the bid is 65 marks; only technically qualified financial bids open. Technical clarifications are allowed for 2 days. The RFP presentation and sample-layout demonstration form part of technical evaluation.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Issued 15-07-2026 as GEM/2026/B/7760376-C1. It replaces all earlier Buyer Added Bid Specific Terms and Conditions. It retains/reissues the 25% option clause, Delhi-office evidence, EMD modes, financial-standing undertaking, mandatory-document rejection rule, support contacts, experience proofs, performance-security modes and wage-first reimbursement rule.
The corrigendum explicitly states 70% Technical and 30% Financial, replacing the original text-based ATC and resolving the bid-page display of 30:70 in favour of 70T:30F.
No date extension or change to EMD/ePBG figures appears in C1. Final key values remain: bid end 06-08-2026 14:00; opening 14:30; validity 90 days; estimated value INR 30,00,000; EMD INR 1,50,000; bid-detail ePBG 5% for 27 months; QCBS 70T:30F.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Bid page 4 shows Technical:Financial 30:70, while the RFP and latest corrigendum specify 70:30. The latest corrigendum prevails: 70% Technical, 30% Financial.
GeM bid details require 5.00% ePBG for 27 months, but RFP clause 41 says a 10% performance guarantee. The specific GeM bid-detail value should prevail because buyer-added terms contradicting bid-detail ePBG fields are invalid; obtain written buyer confirmation before pricing/security arrangements.
RFP page 14 says 70%, but bid page 4 and RFP page 16 say 65%. The specific GeM bid-detail cutoff and later RFP evaluation section support 65 marks; treat 65 as applicable but request confirmation.
Prequalification requires 30 IT professionals; the scoring table says 300 but immediately scores 30-40 and above 40. The eligibility table's 30 is coherent and should prevail; the '300' appears to be a typographical error requiring clarification.
GeM bid details show Contract Period 1 Year, while the RFP/BOQ requires 1-year warranty plus 3-year maintenance and a further 3-year AMC (7 years after Go-Live in total). The detailed scope/BOQ governs deliverables and pricing, but the GeM contract-period field must be corrected or contract phasing clarified.
GeM bid-detail fields say no experience/turnover relaxation for MSEs and Startups, while RFP clause 41 promises relaxations under Government guidelines. The structured bid-detail selection should prevail for this bid unless the Buyer formally amends it.
Corrigendum says within 5 days of 'Bid End date / Bid Opening date'; GeM GTC says within 5 working days of bid opening. These can produce different dates. GTC's precise working-day rule should govern, but buyer confirmation is needed.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm whether performance security is 5% for 27 months (GeM bid details) or 10% (RFP clause 41), and amend the conflicting document.
Please reconcile the 1-year GeM contract period with the 1+3+3-year warranty/maintenance/AMC obligation, and confirm whether all seven years are awarded upfront, optional, or under separate renewals/orders.
Please confirm the pass mark as 65% (not 70%) and payroll threshold as 30 (not 300), then issue corrected tables because both are pass/fail or evaluation-critical.
Please state one exact deadline/date and receiving office/person for original DD/FDR/banker's cheque, since C1 says 5 days from bid end/opening while GTC says 5 working days after opening.
Please define what constitutes a free 'minor workflow change', the acceptance baseline at SRS freeze, and rate/approval mechanics for chargeable changes; otherwise scope can expand after award without price certainty.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
For assigned work due within 7 days, delay LD is 1% of total contract value per week; missed holiday work is 1% per day; unauthorized downtime is 0.5% of total contract value per hour. Aggregate LD is capped at 10%, recoverable from dues/security, with termination/legal action for continued default.
Despite listing LD percentages, the RFP says percentages will be decided by mutual agreement and contract terms, creating uncertainty about the actual exposure at bid stage.
Buyer may vary quantity/duration up to 25%; the detailed support horizon is seven years after Go-Live despite a 1-year GeM contract field. Price escalation is not stated, so long-term on-site manpower, SSL, audit and AMC costs are exposed.
Project cost is split 50% only after completion plus 60 Go-Live days and 50% after six months subject to satisfactory performance; deployed salaries/wages must be funded first by the provider before claiming from DPL.
Bidder must continuously fix vulnerabilities including third-party bank audits, prevent hacking/virus attacks and immediately restore the portal, while confidentiality breach may cancel the tender and trigger legal action.
On failure/breach, DPL may impose penalties, blacklist the bidder, appoint an alternate contractor and recover additional completion cost from outstanding payments or security deposit.
DPL says committee decisions are binding, need not be explained, and criteria may be changed during procurement; this creates challenge and transparency risk, although GeM representation rights remain available.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Delhi Public Library, Ministry of Culture, Government of India; Head Office at Dr. Shyama Prasad Mukherjee Marg, opposite Old Delhi Railway Station, Delhi-110006.
Mrs Pooja Sharma, Library and Information Officer (Admin); phone 011-23951113; email [email protected].
Nikunj Kumar is the consignee/reporting officer. Buyer email: [email protected]. Address: Delhi Public Library, Shyama Prasad Mukherjee Marg, opposite Old Delhi Railway Station, Delhi-110006.
HOD grievance email: [email protected].
Hard-copy EMD instruments are addressed only to 'the Buyer'; the tender does not print a separate physical-submission address. The identified Buyer/Head Office address is Delhi Public Library, Dr. Shyama Prasad Mukherjee Marg, Delhi-110006, but bidders should obtain written receiving-room/person confirmation.