Sanitation Service Manpower Based Model Sanitary Attendant

Bid publication date

Bid document is dated 06-08-2026 (GeM Bid Number GEM/2026/B/7883225).

Pre-bid meeting

Pre-bid is scheduled on 13-08-2026 at 11:00:00 at O/o of EE, LGD-1, CWC, Patna.

• ATC leaves the written clarification cut-off date blank ('before ................................').

Bid submission deadline

Bid End Date/Time is 17-08-2026 13:00:00.

• Auto-extension: Bid would be auto-extended by 3 days, up to 2 times; minimum 1 bid required to disable automatic bid extension.

Bid opening

Bid Opening Date/Time is 17-08-2026 13:30:00; single packet bid opened online.

• Bidders may attend opening at the O/o the Executive Engineer LGD-1, CWC, Patna.
• Time allowed for Technical Clarifications during technical evaluation: 2 Days.

Bid validity period

Bid offer validity is 180 days; start point differs between the bid sheet (from Bid End Date) and ATC (from bid opening).

• Bid document: Bid Offer Validity (From End Date) = 180 (Days).
• ATC: bid remains valid for 180 days from the date of opening of bid.
• GeM GTC: Bid Security should be valid for 45 days beyond the bid validity.

Contract period / service window

GeM bid states Contract Period of 2 Year(s) 1 Day(s); ATC states a 24-month outsourcing window mainly as 01.09.2026 to 31.08.2028 (headers also print 01.08.2026 to 31.07.2028).

• ATC allows extension for next one year subject to competent authority approval.

Estimated bid value

Estimated Bid Value is INR 73,24,976 (inclusive of all taxes).

• ATC restates Estimated Cost of LGD-1 CWC, Patna as Rs 73,24,976 for period 01.09.2026 to 31.08.2028.
• Estimated value is declared for guidance on EMD and eligibility (turnover/past experience), not as the price to quote.

EMD / bid security

EMD Amount is INR 1,46,500; Advisory Bank State Bank of India; beneficiary Executive Engineer Rajesh Kumar, LGBO Patna.

• ATC describes EMD as 2.0% of Estimated Cost via A/C payee DD (refundable) in favour of Executive Engineer, LGD-1, CWC, Patna payable at Patna, or Bank Guarantee in prescribed format.
• Buyer-added forms also allow: Account Payee DD / Banker's Cheque in favour of EE, LGD-1, CWC, Patna payable at Patna; FDR made out/pledged in name of A/C EE, LGD-1, CWC, Patna; online RTGS/internet banking to Rajesh Kumar, A/c 10520254631, IFSC SBIN0001662, SBI Rajendra Nagar.
• Bid also states EMD shall also be accepted as a surety bond; GeM GTC defines Bid Security instruments including Insurance Surety Bond, DD, FDR, Banker's Cheque, BG/e-BG or online payment.
• Upload scanned proof with bid; hard copy of DD/FDR/BC to Buyer within 5 days of Bid End date / Bid Opening date (GTC: within 5 working days of bid opening). ATC separately says EMD must reach EE LGD-1 before opening (deadline blanked).
• EMD & Performance security should be in favour of Beneficiary wherever applicable.
• MSE Service Providers (and Start-ups per GTC) may claim EMD exemption with valid supporting documents; traders excluded under MSE category.
• GTC: Bid Security valid for 45 days beyond bid validity; no interest payable; unsuccessful EMD returned within 15 days after award / successful bidder's after receipt of Performance Security.

Tender document fee

No tender document / bid fee amount is stated in the bid or ATC (ATC heading 'EMD & Tender Fee' only elaborates EMD).

Performance security / ePBG

ePBG Percentage is 5.00% for 26 months; Advisory Bank SBI; to be furnished within 15 days of award/LOA.

• ATC: Performance Guarantee equal to 5% of tendered and accepted value, as FDR/DD of Scheduled Bank or irrevocable BG of Scheduled Bank/SBI in prescribed format (supplied later), pledged in favour of Executive Engineer, LGD-1, CWC, Patna, valid up to 60 days beyond contract expiry.
• Buyer-added alternatives to PBG: Account Payee DD in favour of Rajesh kumar payable at Patna; FDR pledged in name of Rajesh kumar A/C (Name of the Seller); online payment to Rajesh Kumar A/c 10520254631, IFSC SBIN0001662, SBI Rajendra Nagar — upload proof and deliver hard copy (where applicable) within 15 days of award.
• GTC: Performance Security valid for 2 months beyond completion of all contractual obligations; up to 5% of contract value; no interest; payments become due only after receipt and verification of PS.

Minimum wages / price structure

Buyer declares Minimum Wage Per Month Per Resource (including ESI, PF, ELDI, PF Admin Charge, and relieving charges if applicable), exclusive of GST: INR 10,473 for the 16-resource line and INR 8,403 for the 8-resource line.

• Minimum Floor Price defined by Buyer: No (both line items).
• Financial Document Indicating Price Breakup Required: Yes.
• Evaluation Method: Total value wise evaluation.
• ATC: prices fixed during contract inclusive of all taxes; enhanced VDA/minimum wages to be disbursed when revised; EPF and ESIC must be mandatorily quoted as per statutory requirement else tender rejected; successful bidder must comply with Chief Labour Commissioner wages.

Payment terms

No advance; monthly billing after paying staff first; GST on reimbursement with proof; TDS deducted; PFMS payment mode possible.

• Service Provider must pay salaries/wages of deployed staff first, then claim from Buyer with PF, ESIC and bank statement of staff payments.
• ATC: bill in triplicate in first week of succeeding month; payment after claim complete with dated Acquaintance roll, Officer In-Charge attendance certificate, and PF/ESI evidence for previous month.
• Payments only on certification that services are satisfactory and attendance matches bill.
• Contractor must pay minimum 03 months salary to outsourced employees irrespective of departmental payment in case of budget constraint.
• All existing/new taxes and charges on services borne by Contractor within quoted rates; GST reimbursed on proof; TDS per IT Act by O/o EE, LGD-1, CWC, Patna.
• GTC default for services: 100% on monthly bills within ten (10) days of SDAC and online bill submission unless otherwise specified.

Average annual turnover

Minimum Average Annual Turnover of the bidder (for 3 years) is 36 Lakh(s); Turnover eligibility criteria: GeM verified turnover.

• Average of last three financial years ending 31st March of previous financial year; system-validated from GeM financial data (two-year average if only two years available; completed years if firm younger than three years).
• No separate turnover documentary evidence required for the GeM-validated criterion.
• Complete MSE and Startup relaxation from Bidder Turnover is enabled (supporting exemption documents must be uploaded).

Past experience / similar services

Bid requires 3 years' similar service experience to Central/State Govt/PSU plus 40/50/80% value thresholds on estimated cost over last three years; ATC instead uses last 5 years and thresholds on annual estimated cost.

• GeM bid Years of Past Experience Required for same/similar service: 3 Year(s); Past Experience of Similar Services required: Yes.
• Bid clause 6: experience for indicated years ending month of March prior to bid opening for similar services to any Central/State Govt Organisation/PSU; upload relevant contracts/orders for each Financial year.
• Bid clause 9 similar completed services (current FY + last three FYs ending March prior to opening): (1) three @ ≥40% estimated cost; or (2) two @ ≥50%; or (3) one @ ≥80%.
• ATC eligibility 13: successfully completed services during last 05 (Five) years: (a) three similar @ ≥40% of annual estimated cost; or (b) two @ ≥50% annual; or (c) one @ ≥80% annual; submit completion certificates. 'similar nature*' is asterisked but not defined in the ATC text.
• MSE and DPIIT Startup complete relaxation from Experience Criteria available with supporting documents.

Registrations, office presence and financial capacity

Firm must hold registration, PAN, GST, EPF and ESIC; have a Bihar office; and show liquid assets/credit equal to 3 months' billing of estimated bid value.

• GeM technical specs: geographical presence of Service Provider registered office required in consignee's State — Bihar: Yes.
• ATC requires signed scanned Registration Certificate; PAN, GST, EPF, ESIC; and CA/Bank certificate for access to funds covering 03 months cash flow of estimated bid value (beyond other commitments).
• Signed scanned ITR and Audited Annual Financial Statements of last 03 financial years preceding year of call of bid (Startups: last 03 years or less).
• MSME/Startup/NSIC certificate where claiming benefits/exemption.

JV/consortium, debarment and standing

Joint Ventures are not allowed; bidder must not be blacklisted, bankrupt/under liquidation, or in min-wage/labour-law litigation.

• Upload undertakings: not under liquidation/court receivership/bankruptcy; no litigation for non-compliance of minimum wages/labour laws; not blacklisted by any authority/office.
• Land-border restriction (GeM GTC clause 26): bidder from a country sharing land border with India eligible only if registered with Competent Authority; false declaration grounds immediate termination.
• MII Compliance: Yes.
• Only one tender set per contractor; multiple sets disqualify; no assignment/transfer of interest.

MSE / Startup purchase preference

MSE purchase preference is enabled; standard bid clause uses L-1+15% for 100% quantity, while a State MSE preference clause uses L-1+50% for MSEs from the State of Bid Inviting Authority.

• Benefits only if seller validated online in GeM profile and approved by Buyer after document evaluation; for services bidder must be the Service Provider (traders excluded).
• Complete MSE/Startup relaxation from experience and turnover is available with supporting documents.

Service being procured

Hiring of Sanitation Service — Manpower Based Model — Sanitary Attendant; cleaning cycle Daily; frequency 1; 6 working days/week; All Areas.

• ATC describes outsourcing of Housekeeping/Sweeper (unskilled) for cleaning and gardening with uniform and necessary equipment at various offices under LGD-1, CWC, Patna.
• Manpower to perform duties diligently over entire premises; skilled in handling required equipment; able to read, write and speak local language of posting; agency responsible for discipline and for unfair activities by its staff.

Quantities, locations and deployment pattern

GeM bid has two line items totalling 24 resources (16 + 8) at Patna consignee address; ATC title says 12 Nos while SOQ quantity is 24 Nos across LGBO Patna, M&A Ranchi and four Bihar sub-divisions.

• Line item 1: 16 resources; Approx Area 1,07,600 Sq.Ft; min wage component INR 10,473/resource/month (ex-GST).
• Line item 2: 8 resources; Approx Area 21,520 Sq.Ft; min wage component INR 8,403/resource/month (ex-GST).
• Consignee/Reporting Officer: Anuj Mishra; Address 800001, Near Avar Abhiyanta Sangh Bhawan, Amarnath Road, Adalatganj.
• ATC locations: cleaning/gardening at M&A Ranchi, LGBO office Patna and Sub Divisions Begusarai, Purnia, Muzaffarpur and Darbhanga.
• SOQ remarks: 07 nos in 02 shifts of 04 hours for LGBO; 01 no in 02 shifts of 04 hours for M&A Ranchi; 04 nos in 02 shifts of 04 hours for 04 Sub divisions (presented under Qty 24 Nos).
• Timing: manpower for 4-4 hrs in rotation; time/shift may vary per office in-charge.
• As required, deployed manpower may be moved to other offices/places for specific work.
• Option clause 50%: buyer can increase/decrease contract quantity or duration up to 50% at issue of contract; after issue, only increase up to 50%.

Consumables, machinery and contractor-borne site support

GeM specs say consumables/equipment/cleaning agents and machineries are provided by Buyer; ATC still requires agency to provide uniform and necessary equipment and to arrange staff accommodation/utilities/insurance at own cost.

• Addon consumables/machineries by Service Provider: NA.
• Contractor arranges accommodation, electricity, water and other services for engaged persons at own cost; keep manpower under insurance cover for entire contract — nothing extra payable.
• Police/address/document verification and appointment certificates with photo and thumb impression (copies to local police) are contractor's responsibility and cost.

Duration and standards

Intended deployment window is about 24 months (ATC primarily 01.09.2026–31.08.2028); labour-law and minimum-wage compliance is mandatory throughout.

• GeM bid Contract Period: 2 Year(s) 1 Day(s).
• Must comply with applicable Labour Codes / erstwhile labour enactments until substituted; CLC minimum wages with revisions; EPF/ESIC statutory quoting mandatory.
• Contract may be extended one further year with competent authority approval.

Submission mode and portal

Online Single Packet Bid on GeM; technical documents listed in ATC are to be furnished online with the bid.

• Type of Bid: Single Packet Bid; Bid to RA enabled: No.
• Documents uploaded by bidders are shown to all participated bidders (Yes), including clarification/representation documents after login.
• Technical & Financial bid opened online; bidders may attend at O/o EE LGD-1, CWC, Patna.
• Financial Document Indicating Price Breakup Required: Yes.
• Non-submission of any required technical document may result in rejection; office may seek shortfall documents, but no representations after opening from agencies that failed to submit required documents.

Physical originals and hard-copy deadlines

EMD instruments (DD/FDR/BC) require hard-copy delivery to Buyer within 5 days of Bid End/Opening; Performance Security hard copies within 15 days of award.

• ATC additionally requires EMD to reach The Executive Engineer, LGD-1, CWC, Patna before bid opening (time blanked) else bid rejected.
• Online EMD/PS transfer: upload scanned proof with bid / within 15 days of award respectively; indicate bid/contract number and seller name in transaction details.
• No separate physical technical-bid envelope structure is prescribed beyond GeM online single packet plus these instrument originals.

Signing / attestation rules

ATC requires signed and scanned copies of key certificates; partnership bids need signature by each partner or a Power of Attorney holder.

• Power of Attorney must be submitted with bid and show firm is registered under Indian Partnership Act where applicable.
• Buyer-added/ATC undertakings are to be uploaded with the bid.

Manpower quantity: 12 vs 24

ATC headings repeatedly say '12 Nos. Housekeeping/Sweeper', while the GeM bid line items total 24 resources and the ATC SOQ quantity is 24 Nos.

• GeM bid: two items of 16 and 8 Sanitary Attendant resources.
• ATC SOQ remarks describe 7+1+4 persons in two 4-hour shifts, which may be intended to reconcile to 24 shift-resources, but the '12 Nos' title remains inconsistent on its face.
• Bidder should get written clarification before pricing headcount.

Contract start/end dates inside ATC

ATC cover/body use both 01.09.2026–31.08.2028 and 01.08.2026–31.07.2028 for the same 24-month outsourcing; GeM bid only states '2 Year(s) 1 Day(s)'.

• Page headers on many ATC pages print 01.08.2026 to 31.07.2028 while title/SOQ name of work use 01.09.2026 to 31.08.2028.

Past-experience look-back and value base

GeM bid uses last three years and percentages of full estimated cost; ATC uses last five years and percentages of annual estimated cost.

• Material pricing/eligibility impact: 40% of INR 73,24,976 vs 40% of roughly half that annualised figure.
• SLA/bid hierarchy: bid states SLA specific conditions override GTC where contradicted; ATC is buyer-added bid-specific terms — clarify which experience formula Buyer will evaluate.

Bid validity start date

Bid sheet measures 180-day offer validity from Bid End Date; ATC measures 180 days from bid opening.

Who supplies consumables/equipment/uniform

GeM technical specifications assign consumables/equipment/cleaning agents and machineries to Buyer, while ATC scope requires the agency to provide uniform and necessary equipment.

MSE purchase-preference margin 15% vs 50%

Standard MSE preference clause is L-1+15% for 100% quantity; Buyer Added State MSE preference clause is L-1+50% for MSEs from the State of Bid Inviting Authority for 100% quantity.

• Both clauses appear in the same bid document; bidders need Buyer confirmation which margin applies and whether state-of-origin restriction applies.

EMD hard-copy deadline

Buyer-added bid terms allow hard-copy EMD within 5 days after Bid End/Opening, while ATC requires EMD to reach EE LGD-1 before bid opening (deadline blank), and GTC says within 5 working days of bid opening.

• Safest reading until clarified: ensure instrument reaches Buyer before opening if following ATC rejection language.

Two different monthly minimum-wage floors on similar Sanitary Attendant items

Same category 'Sanitary Attendant' carries Minimum Wage Per Month Per Resource INR 10,473 on the 16-resource item and INR 8,403 on the 8-resource item.

• May reflect different centres/VDA or shift-hour assumptions, but documents do not explain the split; material to pricing compliance.

Confirm exact deployable headcount and shift counting

Ask Buyer to confirm whether pricing/deployment is for 12 persons, 24 GeM resources, or 12 persons × dual 4-hour shifts, with a site-wise roster.

• Point to ATC '12 Nos' title vs SOQ/GeM '24' quantities and 7/1/4 dual-shift remarks.
• Confirm whether each 4-hour shift is a separately billable resource on GeM.

Which past-experience formula will be evaluated?

Seek written ruling whether evaluation uses GeM bid (3 years; % of full estimated cost) or ATC (5 years; % of annual estimated cost), and definition of 'similar nature*'.

• Also confirm whether Central/State/PSU-only experience in bid clause 6 is mandatory or private-sector experience acceptable under ATC wording.

Consumables, uniform, tools and machinery responsibility

Clarify whether Buyer or Service Provider supplies cleaning consumables, equipment, machinery and uniforms, given direct conflict between GeM specs and ATC scope.

• If agency-supplied, ask for mandatory kit list/frequency and whether cost is deemed included in service charge only.

MSE preference margin and state restriction

Confirm whether applicable MSE match band is L-1+15% (general clause) or L-1+50% (State preference clause) and whether only Bihar MSEs get the state preference.

EMD physical submission cut-off and missing Form II / BG formats

Ask for the filled EMD receipt deadline (ATC blank), whether post-opening 5-day hard-copy is acceptable, and request Bid Acceptance Letter Form II plus EMD BG prescribed format.

• Also confirm contract commencement date (01.08.2026 vs 01.09.2026) and 180-day validity anchor (end date vs opening).

Why two different wage floors for Sanitary Attendant?

Request justification of INR 10,473 vs INR 8,403 minimum wage components and which CLC notification/centre/category each line maps to.

• Material to statutory compliance and service-charge calculation on each GeM line item.

Absence penalties and possible PS forfeiture

Failure to supply manpower lets site-in-charge make alternate arrangement at contractor cost and may forfeit Performance Security; Rs 500/day penalty if replacement not provided within 3 days of absence.

• Absent worker gets no wages for absence period.
• Loss/damage from negligence/default/theft reimbursable; deductions from dues or performance security allowed.

Buyer convenience termination and 50% quantity/duration option

Purchaser may terminate anytime on 30 days' notice with no compensation for lost profit; quantity/duration can move by up to 50%.

• After contract issue, duration/quantity can still be increased up to 50%; bidders are bound to accept revised quantity/duration.

Cash-flow: pay staff first and fund 3 months even if department delays

Service provider must pay wages first and can be required to pay minimum 3 months' salary regardless of departmental payment when budget is constrained; also needs pre-bid liquidity equal to 3 months' billing.

• No advance payment.
• GST only on reimbursement against proof; other taxes/levies borne in quoted rates.
• Payments gated on attendance/satisfaction certification and PF/ESI proof.

Labour-law, indemnity and insurance burden

Full labour-code/minimum-wage/EPF-ESIC compliance sits on the agency with broad indemnity to CWC; contractor must insure deployed manpower and handle police verification at own cost.

• Non-compliance is breach entitling Buyer action.
• Accident/casualty liability of deployed staff borne by Agency.
• Canvassing/fraud/wrong facts may lead to rejection and blacklisting for future CWC works.

Document/EMD rejection and open inconsistencies

Tight online document completeness rules plus conflicting EMD timing/experience/quantity clauses create high rejection and pricing risk if bid is submitted without pre-bid clarification.

• ATC: non-submission may reject bid; shortfall may be sought but no post-opening representations from non-compliant agencies.
• GTC LD for delay (if applied): 0.5% of contract value of delayed quantity per week, cap 5% (inordinate delay higher cap language in GTC).
• Arbitration Clause: No; Mediation Clause: No in bid details.

Inviting authority / organisation

Central Water Commission (CWC), Office LGBO Patna / LGD-1, under Ministry of Water Resources, River Development and Ganga Rejuvenation.

• Department Name shown as Na on the bid sheet.

Email contacts on bid

HOD grievance email [email protected]; Buyer email [email protected].

Beneficiary / Executive Engineer

EMD/PS beneficiary is Executive Engineer Rajesh Kumar, LGBO/LGD-1 Patna, CWC.

• EMD instruments also styled EE, LGD-1, CWC, Patna payable at Patna.
• Performance instruments also in name Rajesh kumar / Rajesh Kumar.

Consignee / reporting officer and site address

Consignee/Reporting Officer Anuj Mishra; address 800001, Near Avar Abhiyanta Sangh Bhawan, Amarnath Road, Adalatganj.

• Service locations also include M&A Ranchi and Sub Divisions Begusarai, Purnia, Muzaffarpur and Darbhanga per ATC.

Pre-bid / bid-opening attendance venue

Pre-bid venue and optional bid-opening attendance: O/o of EE, LGD-1, CWC, Patna.

• Physical EMD hard copies go to the Buyer / EE LGD-1 office as specified under EMD clauses.