Publication / bid issue date
GeM Bid GEM/2026/B/7821454 is dated 27-07-2026.
- Corrigendum cover letter also records bid published on 27th July 2026.
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Antivirus Software (Q2) ( PAC Only ) (3 (3 ))
Information Technology Department Maharashtra · Mumbai, Maharashtra9646088
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
27 Jul 2026
21 Aug 2026
₹4.5 Cr
₹4.1 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
GeM Bid GEM/2026/B/7821454 is dated 27-07-2026.
As printed in the GeM Bid Document: Bid End Date/Time 11-08-2026 16:00:00. No corrigendum PDF in this workspace states a later end date.
As printed in the GeM Bid Document: Bid Opening Date/Time 11-08-2026 16:30:00.
No fixed pre-bid meeting date or query-cut-off date is printed; RFP says schedule is As Per GeM and gives only a query email.
GeM Bid Offer Validity is 120 days from end date; RFP states 90 days from last date of submission (including competent-authority extensions). Conflict is unresolved in corrigenda.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Estimated Bid Value INR 4,50,00,000.
EMD INR 4,10,000; beneficiary Directorate of Information Technology / Director at Mantralaya Annex 719; Advisory Bank SBI. RFP requires physical DD (+GST as applicable) at CEIT&AI before bid deadline; GeM text also allows surety bond and MSE exemption with documents.
Tender Fee is Nil.
ePBG Required: No. No separate performance-security percentage is set in the bid/RFP.
100% payment after successful supply, installation and commissioning, certified by the Purchaser's technical team.
Least Cost Selection – L1 on lowest evaluated Grand Total of both items, inclusive of GST; GeM evaluation is total-value-wise; Bid to RA disabled; bid splitting not applied; MSE and MII purchase preference No.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
PAC-only procurement of Seqrite/Quick Heal antivirus; competent authority approval by Ganesh Bhadane, Assistant Director (26-07-2026) for renewal of Quick Heal licenses.
Minimum average annual turnover of the bidder (3 years): 100 Lakh(s). MSE/Startup relaxation for experience and turnover: No.
OEM average turnover 1500 Lakh(s) / INR 15 Crore over last three FYs (FY 2023-24, 2024-25, 2025-26) with CA UDIN certificates; positive net worth for the same three FYs.
3 years past experience for same/similar category; past performance 80% of bid quantity in at least one of last three FYs to Central/State Govt/PSU (Bidder or OEM, themselves or via reseller).
Ink-signed MAF on Quick Heal OEM letterhead mandatory. OEM must have support presence across Maharashtra with minimum 4–5 offices and 1–2 support centres in MMR, with government-issued address proof.
Solution must be 100% Make in India, single-agent EPS+DLP, with OPSWAT and AV-Test certifications; support from ISO 20000-1:2018, ISO 27001:2013 and ISO 9001:2015 infrastructure; OEM India presence and threat-research lab history of at least 10 years (checklist wording also says 30+ years India presence — see contradictions).
On-site delivery and installation within 15 days of PO; any technical deviation leads to rejection; compliance declaration / Annexure D required.
OEM and bidder must not be blacklisted/debarred (eligibility table: last five years; T&C 5.1.14: last three years). Bidder must not be under liquidation/receivership/bankruptcy and must upload undertaking.
Any bidder from a country sharing a land border with India is eligible only if registered with the Competent Authority (GeM GTC clause 26).
No consortium or joint-venture formation rules are stated in the bid/RFP documents.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
PAC renewal/procurement of Seqrite EPS Total Security antivirus for 5,500 endpoints under GeM category Antivirus Software (Q2), Make seqrite.
Correct subscription / license renewal period is 5 years (not the 1-year value shown in the original GeM catalogue line).
On-site installation on all endpoints within 15 days of PO, phased pilot→rollout with UAT sign-off; centralized console; AD/LDAP; full policy stack; removal of legacy AV; automation for 100+ IIS/SQL servers with rollback plan.
OEM training within 15 days of deployment; full-tenure support (remote/phone/email + emergency onsite) with SLAs; quarterly health-checks; as-built docs; license utilization dashboard; exit/transition assistance at end/termination.
Real-time malware/ransomware protection, proprietary engine with third-party certification, SIEM syslog CEF/LEEF, web/app/device control, patching (Windows/Linux/macOS + third-party), IDS/IPS, ransomware backup/restore, offline protection, centralized RBAC console.
Buyer may increase/decrease ordered quantity up to 25% of bid quantity at placement and up to 25% of contracted quantity during currency at contracted rates, with formula-based extra delivery time (minimum 30 days unless original DP < 30 days).
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Two-packet electronic bid on Government e-Marketplace (GeM); required certificates/documents must be uploaded with the bid/ATC/corrigendum or the offer is liable to rejection.
RFP requires EMD DD to be submitted physically at CEIT&AI before bid deadline. Annexures A–C are on Rs.500 stamp paper with notary (checklist says notarized original). Note GeM disclaimer invalidates mandating physical documents as a pre-requisite to qualify (see contradictions).
MAF, warranty declaration, OEM service/escalation matrix, malicious-code certificate and Annexure D must be ink-signed on OEM letterhead with company seal and Bid No. Several other proofs are self-attested copies or CA-certified with UDIN.
Commercial bid must follow RFP Price Bid Format (renewal 5 years + optional fresh/server/implementation lines); L1 on grand total inclusive of GST.
Upload financial-standing undertaking, Malicious Code Certificate, dedicated/toll-free support number and escalation matrix as required by Buyer Added ATC.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Buyer issued corrigendum because GeM upload wrongly showed 1-year subscription; approved terms require 5 years. Read subscription period as 5 years in the bid document.
Corrigendum GEM/2026/B/7821454-C1 states its Buyer Added Bid Specific Additional Terms and Conditions supersede all existing buyer ATC and previous corrigendum; attaches buyer ATC/RFP file.
A further Date corrigendum is present in the tender package listing after 04-08-2026, but no PDF/attachment is available in this workspace, so any GeM portal date change after the original 11-08-2026 schedule cannot be verified from documents.
Finally apply: PAC Seqrite/Quick Heal 5500 endpoints; 5-year subscription; EMD INR 4,10,000; estimated value INR 4.5 Cr; ePBG not required; tender fee Nil; L1 total-value evaluation; 15-day onsite delivery; RFP eligibility/checklist/annexures in NWRFP; buyer ATC as in C1.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Original GeM item still shows Model seqriteepptotal1year and Type of Licence 1 year Subscription, while Corrigendum/RFP mandate 5 years. 5-year tenure prevails per corrigendum.
GeM Bid Offer Validity is 120 days from end date; RFP cover states 90 days from last submission date. No corrigendum reconciles this.
RFP insists on physical DD only at CEIT&AI before deadline; GeM bid accepts surety bond and MSE exemption docs; GeM disclaimer says mandating physical documents as a pre-requisite to qualify makes bid/contract null & void.
Eligibility Sr.No 10 requires 10 years India presence; Checklist Sr.No 15 labels the incorporation certificate as 30+ years India presence.
Eligibility table uses last five years; Terms 5.1.14 uses last three years as on bid submission date.
Eligibility Sr.No 8 and checklist require both OPSWAT and AV-Test; T&C 5.1.8 says OPSWAT and/or AV-Test.
Eligibility table Sr.No 4 attributes 80% supply to OEM; GeM Clause 5 and RFP 5.1.4 allow Bidder or its OEM (themselves or through reseller).
RFP title and price format include fresh license lines, but PAC/approval and quantity focus on renewal of existing 5500 Seqrite EPS licenses.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please confirm bidders must quote 5-year Seqrite EPS Total for 5500 endpoints even though GeM still displays Model seqriteepptotal1year / 1 year Subscription, and whether the catalogue line will be corrected before bid opening.
Clarify whether physical DD-only EMD is mandatory despite GeM surety-bond/MSE routes and GeM's bar on physical pre-qualification documents; state exact payable name, whether GST is added on EMD, drop-off desk/timings at CEIT&AI, and what proof must be uploaded on GeM.
Which criterion prevails: OEM India presence 10 years or checklist 30+ years; and blacklisting look-back five years or three years?
Is the commercial bid only for renewal of 5500 endpoints for 5 years, or must bidders also price fresh licenses, server licenses and implementation/training lines? If only renewal, how should unused price-bid rows be filled on GeM?
Confirm the binding bid-validity period and the live bid end/opening date after any GeM date corrigendum not attached as PDF.
Does T&C 5.1.8 'and/or' override Eligibility/Checklist requiring both OPSWAT and AV-Test, or must both certificates be uploaded?
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
PAC for Quick Heal/Seqrite plus MAF, Maharashtra multi-office presence, Make-in-India, dual certifications and threat-lab proofs heavily constrain who can bid and may reduce competition or push non-OEM-aligned resellers out.
All product delivery/installation onsite within 15 days of PO, including phased rollout, UAT, legacy AV removal and 100+ server automation — high execution risk and penalty exposure.
Critical/High/Normal resolution SLAs of 4/8/24 hours; repeated SLA breaches or non-compliance may lead to contract termination and GeM blacklisting; malicious-code activation is treated as contract breach for damage/IP loss.
100% payment only after supply+installation+commissioning certification — working-capital risk on a ~INR 4.5 Cr estimate. ePBG not required, but EMD can be forfeited for withdrawal/price increase or wrong information; successful bidder EMD held till contract execution.
Buyer may order ±25% at placement and +25% during currency at same rates, stretching supply/support obligations over the 5-year term.
Offer liable to rejection if any sought certificate/document is missing; several internal conflicts (physical EMD, 10 vs 30 years, 3 vs 5 year blacklist, and/or certifications) create avoidable disqualification risk if buyer applies the stricter reading.
NDA required before demo/site visit; OEM must warrant genuine fully licensed software free of third-party IP claims, licenses in Purchaser's name — residual IP indemnity risk.
Undertaking acknowledges CEIT&AI may finalize scope from any bidder's solution, float a separate bid, shortlist/reject without claim, and requires bidder to be single point of contact for OEM warranties and entire scope/SLAs.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Commissionerate of Electronics, Information Technology and Artificial Intelligence (CEIT&AI) / Directorate of Information Technology, Mantralaya, Mumbai.
Buveneswari S., I.A.S., Commissioner, CEIT&AI — signatory on PAC and subscription-period corrigendum proposal.
E-mail for queries: [email protected] (also printed as [email protected] on corrigendum letterhead).
HOD grievance email [email protected]; Buyer email [email protected].
Consignee/Reporting Officer Ganesh Subhash Bhadane, Mantralaya Mumbai 400032. PAC competent authority named Ganesh Bhadane, Assistant Director.