SITC of Enterprise Grade Servers for VC Software

Publication / bid dated

Bid document dated 10-08-2026 (GeM bid GEM/2026/B/7891165).

Pre-bid / clarification queries

No fixed pre-bid meeting or query-cutoff date is published; queries only via GeM portal, with replies only by corrigendum/addendum on GeM.

• eCommittee may decline to respond; GeM portal terms prevail if no clarification is issued.
• During technical evaluation, time allowed for technical clarifications is 2 Days.

Bid submission end

Bid End Date/Time: 31-08-2026 14:00:00.

• Auto-extension: if fewer than 3 bids, bid end may auto-extend by 3 days, maximum 1 auto-extension.
• Server time on https://gem.gov.in is the reference clock; late e-bids cannot be submitted.

Bid opening

Bid Opening Date/Time: 31-08-2026 14:30:00; financial bids open only for technically qualified bidders.

• Two Packet Bid; Bid to RA enabled with H1-Highest Priced Bid Elimination among technically qualified bidders.

Bid offer validity

Bid Offer Validity (From End Date): 180 (Days).

Delivery / SITC completion timeline

Complete delivery + SITC within 8 weeks / 56 days from Purchase Order/Contract Order (up to 6 weeks supply + up to 2 weeks installation/testing/commissioning).

• GeM consignee tables and BOQ sample also show Delivery Days = 56 for all five server types.

Estimated tender value

No explicit estimated contract/tender value is stated in the bid documents; estimated bid value is referenced only as a guidance base for EMD/eligibility filters.

• Bid states Estimated Bid Value is solely for guidance on EMD and eligibility (turnover, past performance, past experience) and has no bearing on quoted prices.

EMD / bid security

EMD Amount: INR 2,60,00,000; Advisory Bank: State Bank of India; beneficiary ECOMMITTEE, Supreme Court of India, New Delhi; also acceptable as surety bond.

• Acceptable instrument forms also include Account Payee DD, FDR pledged as specified, and Banker's Cheque in favour of ECOMMITTEE, SUPREME COURT OF INDIA payable at NEW DELHI.
• Upload scanned proof with bid and deliver hardcopy to Buyer within 5 days of Bid End date / Bid Opening date.
• EMD exemption per GeM GTC for eligible categories; under MSE category only manufacturers (goods) / service providers (services) — traders excluded.
• Unsuccessful bidders' EMD return and forfeiture triggers follow GeM GTC (e.g. return within 15 days after award or expiry of bid validity, whichever earlier).

Tender / bid document fee

No tender fee is prescribed; GeM buyer ATC rules treat seeking any Tender fee / Bid Participation fee as void.

Performance security (ePBG / PBG)

ePBG Percentage 5.00% for Duration of ePBG required 37 Months; Advisory Bank State Bank of India; also DD or FDR alternatives allowed.

• Successful bidder may submit Performance Security as Account Payee DD or FDR (besides PBG/ePBG allowed per GeM GTC), in favour of / pledged to ECOMMITTEE, SUPREME COURT OF INDIA PAYABLE AT NEW DELHI; upload scan and deliver original hard copy within 15 days of award.
• Per GeM GTC for e-Bidding/RA contracts, Performance Security is valid for 2 months beyond completion of all contractual obligations including warranty; submit within 15 days of award; payments become due only after receipt and verification; no interest payable.
• After warranty, if AMC is called, original PS returned only after AMC Performance Security of 3% of total AMC value valid up to AMC period plus 2 months.

Payment terms

Payments in INR only: 75% on successful delivery (state-wise, against acknowledged POD/invoices) and 25% on successful installation/commissioning/testing/integration with certificate; subject to TDS/statutory deductions and SLA penalties.

• ATC payment schedule is the project-specific schedule linked to delivery and installation acceptance.
• GST reimbursement as per actuals or applicable rates (whichever lower), subject to maximum of quoted GST %; seller must upload GST invoice and GST portal payment screenshot on GeM invoicing.
• AMC (if entered after warranty): payment Quarterly after rendering AMC services for the relevant period.

Price basis / option quantity

Bid price must include SITC cost components; purchaser option ±25% quantity at contracted rates; evaluation is total value wise.

• Financial Bid Proforma requires OEM Make/Model, unit prices, GST (template shows 18%), and grand totals for Types 1–5 plus optional SITC/Other cost lines.
• All-India multi-site supply: GeM GTC prices firm/fixed INR and generally all-inclusive at destination unless ATC says otherwise.

Legal entity / registration

Bidder must be an OEM / IT Company / IT System Integrator / IT firm, a legal entity registered in India and in operation for at least the last 5 years as on last date of bid submission.

• Registration under Indian Partnership Act 1932 or LLP Act 2008 or Companies Act 1956/2013, as applicable.
• Submit Certificate of Registration/Incorporation plus MoA & AoA / Partnership Deed / LLP Agreement.
• Valid GST registration, PAN and other applicable tax registrations required.

Financial capacity — bidder & OEM turnover / net worth

Conflicting thresholds exist: GeM bid filters require bidder min. average annual turnover 13000 Lakh and OEM 104000 Lakh (last 3 years), while ATC requires bidder Rs.500 Crore and OEM Rs.5000 Crore average annual turnover (last 3 FYs) plus bidder positive net worth each of last 3 FYs.

• Bid filter text: Minimum Average Annual Turnover of the bidder (For 3 Years) 13000 Lakh(s); OEM Average Turnover (Last 3 Years) 104000 Lakh(s); turnover eligibility verified by buyer at technical evaluation.
• ATC Clause 6(viii)–(ix): Bidder min average annual turnover Rs.500 Crore last three FYs with audited BS & P&L; positive net worth each of last three FYs with CA-certified statement; OEM min average annual turnover Rs.5000 Crore last three FYs with OEM audited statements.
• Bid also requires certified audited balance sheets or CA/Cost Accountant turnover certificate ending 31st March of previous FY; if entity <3 years old, average of completed years after constitution applies.
• Startup Relaxation for Years of Experience and Turnover: No.
• GeM bid disclaimer says buyer-added ATC clauses contravening bid detail section (incl. EMD/ePBG/MII/MSE etc.) are invalid unless allowed by GeM GTC; GTC also says ATC supersedes GTC/STC. Meet the stricter documented thresholds and seek clarification — see contradictions.

Experience / past performance

Multiple overlapping experience filters apply: 3-year same/similar supply to Central/State Govt/PSU (GeM), past performance of 50% of bid quantity in any one of last 3 FYs, project-experience order-value thresholds, and ATC 5-year multi-site SITC expertise.

• Years of Past Experience Required for same/similar service: 3 Year(s).
• MSE Relaxation for Years Of Experience: Yes | Partial | Experience - 1 year(s); MSE seeking relaxation must upload supporting docs; quality/technical specs still apply.
• Past Performance 50%: Bidder or OEM (themselves or through reseller(s)) supplied same/similar Category Products for 50% of bid quantity in at least one of last three FYs to Central/State Govt/PSU; upload contracts proving cumulative quantity in that FY.
• Past Project Experience: during preceding 3 FYs (current + three previous) as on opening of bid — (i) single order ≥35% estimated bid value; or (ii) two orders ≥20% each; or (iii) three orders ≥15% each; with Satisfactory Performance certificates.
• ATC Bidder Qualifications: proven expertise in SITC of IT hardware/software including servers/storage/networking with successful multi-site deployments in government/PSUs etc. during last five (5) years; failure rejects bid.
• Acceptable experience proofs include contract+invoices with self-certification, client execution certificate, or TPI release note etc.

Certifications, OEM authorization and OEM brand conditions

Bid-specific MAF is mandatory with technical bid; bidder needs ISO 9001, ISO 14000 and ISO 27001; OEM must be IDC top 5 in India server market share and brand existence more than 10 years.

• MAF must address eCommittee, Room No. 801, ABC (‘B’ Block), Supreme Court of India, Mathura Road, New Delhi – 110001, with Name, Designation, Email ID and Mobile of issuing authority; failure = outright rejection.
• CMMI Level 3 or higher preferable.
• Bidder shall have at least 25 server maintenance/support engineers on payroll.
• Wherever authorised distributors/service providers bid, OEM authorisation with OEM contact details required.
• Upload BIS/type test/approval and other certificates as prescribed in product specification; bid liable to rejection if certificates/documents sought in Bid/ATC/corrigendum not uploaded.
• Server Management Software same brand as server supplier; OS Ubuntu 24.04 LTS Server or higher.

Blacklisting / integrity / financial standing

Notarized non-blacklisting affidavit on NJ stamp paper ≥ INR 100/- required; bidder must not be under liquidation/receivership/bankruptcy; no corrupt/fraudulent/unethical practices declaration of ineligibility.

• As on last date of bid submission, must not be blacklisted/debarred/suspended/banned by TIA, any State/UT, GoI or departments/organizations, any PSU, or any Court of Law in India.
• Land-border restriction (GeM GTC clause 26): bidder from a country sharing land border with India eligible only if registered with Competent Authority; false declaration grounds for immediate termination and legal action.

Consortium / JV

No consortium or joint-venture participation rules, lead-member equity floors, or JV caps are stated; eligibility is framed for a single Bidder entity with OEM MAF support.

• Assignment/sub-contract of contract in whole or part requires prior written buyer consent; seller remains jointly and severally liable.

Purchase preference / MII

MII Purchase Preference: No. MSE Purchase Preference: Yes — up to L1+15% price band for 25% of bid quantity (MSE OEM/service provider; traders excluded).

• Bid splitting not applied.
• Evaluation Method: Total value wise evaluation; Reverse Auction among technically qualified bidders except H1 (with stated exceptions).

What is being procured

SITC of 1,456 enterprise-grade servers (Types 1–5) in HA Active-Active mode (2 identical servers per District Court location) across 728 District Court locations PAN India, exclusively for hosting Enterprise Video-Conferencing Software/Solution, with cables/accessories for HA.

• Quantities: Type 1 — 1078; Type 2 — 314; Type 3 — 38; Type 4 — 20; Type 5 — 6 (total 1456).
• Annexure-I categorises districts by court-count bands: Type1 0–50 courts (539 districts); Type2 51–100 (157); Type3 101–150 (19); Type4 151–200 (10); Type5 201+ (3).
• Buyer organisation: eCommittee, Supreme Court of India; BOQ title: SITC of Enterprise Grade Servers for VC Software.

Configuration bands (high level)

All types are dual-socket Intel Xeon Scalable rack servers (1U/2U) with RAID, redundant PSU/fans, Ubuntu 24.04 LTS or higher, 3-year onsite comprehensive warranty with 24x7x365 support and defective media retention; memory/CPU scale by type.

• Type 1: 2× Xeon Silver (or equiv.) ≥12c/24t, 32 GB DDR5 RDIMM day-one, up to 8×2.5" bays, 2×1.2 TB SAS.
• Type 2: 2× Xeon Silver (or equiv.) ≥12c/24t, 64 GB DDR5, up to 10×2.5" bays, 2×1.2 TB SAS.
• Type 3: 2× Xeon Gold (or equiv.) ≥16 cores, 64 GB DDR5, 2×1.2 TB SAS.
• Type 4: 2× Xeon Gold (or equiv.) ≥24 cores, 128 GB DDR5, 2×1.2 TB SAS.
• Type 5: 2× Xeon Gold (or equiv.) ≥32 cores, 256 GB DDR5, 2×1.2 TB SAS.
• Common extras: PCIe Gen4/5 slots, RAID 0/1/5/6/10/50/60 with 8GB FBWC, quad-port 1GbE or higher, dedicated 1GbE management, TPM 2.0, Root of Trust, remote management, cloud-enabled monitoring.

Locations, delivery model and timeline

Deployment is PAN-India at 728 district sites per Annexure-I; GeM consignee line item lists Nitin Kashyap, E-Committee Room No. 801, ABC, Supreme Court of India, Mathura Road, New Delhi – 110001 for all quantities; completion within 56 days/8 weeks of PO.

• Successful bidder coordinates with court officers/IT staff; Registrar IT / Joint Registrar IT / CPC (or equivalent) at each High Court is SPOC for that HC's district courts.
• Ensure zero or minimal downtime of existing ICT during SITC.
• Items must be new, genuine, OEM-certified.

Deliverables, acceptance, warranty & post-warranty AMC

Deliverables include SITC, licenses/OEM support packages, project documentation, training, progress/final commissioning reports; UAT sign-off and Final Acceptance start 3-year comprehensive onsite warranty; post-warranty AMC undertaking for next 1 year at ≤10% of contract price p.a.

• Acceptance requires HA Active-Active operational status, training acknowledgments, approved documentation, and joint UAT sign-off.
• Warranty covers repair/replacement, firmware/software updates/patches, 24x7x365 support; Non-return of faulty hard disks (DMR) per buyer security policy / defective media retention.
• Installation/Commissioning/Testing/Configuration/Training by OEM / OEM-certified resource or OEM authorised reseller; IT equipment IPv6 ready from day one.
• Minimum residual market life / shelf life 5 years; products not obsolete / not EoL within 5 years.

Service levels during warranty

Monthly end-to-end uptime ≥99.5% (excluding approved scheduled maintenance); critical issues resolve in 12 hours; non-critical in 2 calendar days; GeM warranty SLA also requires rectification within 3 days with unit-price penalties.

• ATC critical/non-critical delay penalty ₹200 per calendar day thereafter; cumulative SLA (iv)+(v) cap 10% of PO/Contract value.
• Bid Clause 30: if service/rectification not completed within 3 days, 0.5% of unit price per week delay; cumulative penalty cap 10% of total contract value, then alternate sources at seller risk/cost and PBG forfeiture.

Submission mode and portal

Online e-bid only on Government e-Marketplace portal https://gem.gov.in / GeM; two-packet bid with financial bid excel upload; no other query/submission mode accepted for clarifications.

• Type of Bid: Two Packet Bid; Financial Bids opened only for technically qualified bidders; Bid to RA enabled.
• Excel Upload Required: Financial Bid Proforma - 1786105339.xlsx.
• Documents uploaded by bidders are shown to all participating bidders (including clarification/representation docs after login).

Digital signature / signing / attestation mechanics

Bid and related documents must be signed by an authorised signatory under Power of Attorney or Letter of Authorization; non-blacklisting affidavit must be notarized on NJ stamp ≥ INR 100; OEM MAF must be bid-specific and complete.

• GeM portal e-bid process implies portal authentication/DSC as per GeM norms (class not separately restated in these tender PDFs).
• Physical originals: EMD instruments hardcopy within 5 days of Bid End/Opening; successful bidder DD/FDR performance security originals within 15 days of award.

Cover / packet structure

Two Packet Bid: technical packet (eligibility, ATC certificates, MAF, compliance, undertakings, experience/turnover proofs) and financial packet (GeM price bid + mandatory Financial Bid Proforma excel).

• OEM authorization must be in Technical Bid; financial bid opened only after technical qualification.
• Non-responsive/conditional bids rejected; no subsequent correction of non-conformities.

No corrigendum / addendum in the workspace

No corrigendum or addendum files are present in the tender document set; original bid dates and conditions apply as published.

• Tender metadata lists an empty corrigenda array.
• ATC states future amendments (if any) will be issued only as corrigendum/addendum on GeM portal https://gem.gov.in and will form an integral part of the e-Bid Documents.
• Bidders remain responsible to check GeM for any later corrigendum before submission.

Values that finally apply (no amendments)

Final applicable timeline remains Bid End 31-08-2026 14:00:00, Bid Opening 31-08-2026 14:30:00, validity 180 days from end date, EMD INR 2,60,00,000, ePBG 5% for 37 months, delivery/SITC 56 days/8 weeks.

• Unresolved internal conflicts (turnover thresholds, arbitration on/off, single New Delhi consignee vs PAN-India sites) are not amended by corrigendum — see contradictions.

Bidder and OEM turnover thresholds differ between GeM bid filters and ATC

GeM bid details require bidder average turnover 13000 Lakh and OEM 104000 Lakh, while ATC Clause 6 requires bidder Rs.500 Crore and OEM Rs.5000 Crore (plus bidder positive net worth).

• 13000 Lakh = Rs.130 Crore; 104000 Lakh = Rs.1,040 Crore — both lower than ATC Rs.500 Cr / Rs.5,000 Cr.
• Bid disclaimer: buyer-added ATC clauses contravening bid detail section (including specifications, EMD, ePBG, MII/MSE sections) are invalid unless allowed by GeM GTC.
• GeM GTC: ATC supersedes GTC and STC on conflicting provisions (does not expressly say ATC overrides GeM bid-detail filters).
• Practical bidder action: price and qualify to the stricter ATC financials and seek written clarification on GeM before bid end; do not assume the lower filter alone is enough.

Experience look-back: GeM 3 years vs ATC 5 years multi-site expertise

GeM filters require 3 years same/similar experience and past performance over last 3 FYs, while ATC Bidder Qualifications demand successful multi-site government/PSU deployments during the last five (5) years.

• ATC also requires bidder entity in operation at least last 5 years.
• MSE partial experience relaxation on GeM (to 1 year) may not dilute ATC 5-year multi-site qualification unless buyer confirms.

Arbitration clause disabled on GeM header but detailed arbitration in ATC

Bid Details set Arbitration Clause = No (and Mediation Clause = No), yet ATC Clause 18 provides sole arbitration by Hon’ble Chairperson, eCommittee under the Arbitration and Conciliation Act, 1996.

• GTC says ATC supersedes GTC/STC conflicts; GeM bid disclaimer cautions against ATC contravening bid detail section.
• Material contract-risk item — seek clarification which dispute forum finally applies.

Single New Delhi GeM consignee vs PAN-India 728-site deployment

GeM consignee/reporting officer for all quantities is Nitin Kashyap at E-Committee, New Delhi, while ATC scope and Annexure-I require SITC at 728 District Court locations across India.

• Payment ATC is state-wise against site POD and local installation certificates — operationally multi-site.
• Logistics, insurance, CRAC/acceptance path and who signs POD need confirmation; pricing must assume PAN-India installation, not a single New Delhi warehouse drop.

Warranty service timelines / penalties differ between ATC SLA and GeM bid Clause 30

ATC requires critical fix in 12 hours and non-critical in 2 calendar days (₹200/day thereafter, 10% cap on those SLA heads), while Bid Clause 30 allows 3 days then 0.5% of unit price per week (10% of total contract value cap) with alternate procurement/PBG forfeiture.

• Both regimes appear simultaneously applicable unless clarified; model SLA cost exposure to the stricter combination.
• Separate supply-delay and installation-delay LD each 0.5%/week to 10% of order value also apply under ATC Clause 5.

Which turnover thresholds govern technical qualification?

Ask buyer to confirm whether GeM filters (bidder 13000 Lakh / OEM 104000 Lakh) or ATC Clause 6 (bidder Rs.500 Cr / OEM Rs.5000 Cr + positive net worth) will be used at evaluation.

• Also confirm documentary form (audited statements vs CA certificate) and FY end date basis.
• Material bid/no-bid gate for many SIs.

Delivery destination and acceptance path for 728 sites

Clarify whether goods ship directly to each District Court, via High Court SPOCs, or first to New Delhi consignee Nitin Kashyap, and who issues POD/installation certificates for the 75%/25% payments.

• Confirm site readiness responsibilities, rack/power/network prerequisites, and escalation when local court support is delayed (ATC allows escalate to eCommittee).

Can the 8-week PAN-India SITC schedule be staged or extended?

Seek confirmation whether 8 weeks (6+2) is absolute for all 728 sites from a single PO date, or if phased POs/HC-wise waves are intended; also how option-clause quantity extensions interact with timeline.

• Supply LD and installation LD each 0.5%/week to 10% create stacked delay exposure on a national rollout.

OEM eligibility proofs for IDC top 5 and 10+ years brand existence

Ask which IDC report/period and evidence format will be accepted for 'IDC top 5 as per the server market share in India' and brand existence >10 years.

• Also confirm whether 'equivalent' CPU language allows non-Intel architectures despite repeated Intel Xeon wording.

Dispute resolution: arbitration on or off?

Request confirmation whether Bid Details 'Arbitration Clause No' prevails or ATC Clause 18 sole arbitration by eCommittee Chairperson applies, and the seat/venue.

HA Active-Active definition and buyer-furnished dependencies

Clarify exact HA Active-Active acceptance tests, network/storage/OS licences in bidder scope vs buyer VC software scope, and whether Ubuntu 24.04 LTS must be preinstalled/subscribed by bidder.

• ATC says servers are exclusively for hosting Enterprise VC Software/Solution but does not attach VC software supply to this bid.

Aggressive 8-week national rollout LD exposure

All 1,456 servers across 728 sites must complete supply+SITC within 8 weeks of PO; supply delay and installation delay each attract 0.5% of total order value per week capped at 10% each.

• Site access dependencies on High Court/District Court officers create schedule risk outside pure logistics control.
• Option clause can add up to 25% quantity with computed additional delivery time (minimum 30 days if original DP ≥30 days).

Large EMD and long performance security lock-in

EMD of INR 2.6 crore plus 5% ePBG for 37 months (covering ~3-year warranty) creates significant working-capital lock; payments due only after PS verification.

• Hardcopy EMD within 5 days of bid end/opening — administrative fail risk.
• Original PS returned only after AMC PS (3% of AMC value) if buyer invokes post-warranty AMC; refusal of AMC when called can forfeit original PS.

Stacked SLA penalties and uptime commitment

99.5% monthly uptime, 12-hour critical / 2-day non-critical ATC SLAs (₹200/day) plus GeM 3-day/0.5%-per-week warranty SLA with 10% contract-value cap and risk-purchase rights.

• Cumulative ATC operational SLA cap 10% of order value on critical/non-critical heads; Bid Clause 30 separate 10% cap and PBG forfeiture path.
• Defective media retention / non-return of faulty disks increases spare/logistics cost.

Payment cash-flow: 25% held until multi-site installation certificates

Only 75% on delivery POD; remaining 25% waits successful installation/commissioning/testing/integration certificates site-wise — national installation lag delays cash.

• Payments reduced by TDS and any SLA penalties.
• Seller bears all taxes/duties/octroi/road permits up to delivery at designated sites.

One-sided termination, evaluation discretion and arbitration design

Buyer may cancel any/all e-bids without assigning reason; terminate for default/poor performance; evaluation fulfilment is sole eCommittee discretion; ATC arbitration sole arbitrator appointed by eCommittee Chairperson.

• Buyer may continue using defective equipment during warranty until repaired/replaced.
• IP indemnity and personnel indemnity fully on supplier.

Eligibility and OEM brand gates may sharply limit competition

Very high turnover, ISO trio, 25 payroll engineers, IDC top-5 India OEM, 10+ year brand existence, and bid-specific MAF create pass/fail concentration risk and MAF dependency.

• Startup turnover/experience relaxation is No; MSE experience relaxation is only partial and may not help on ATC financial/OEM gates.

Reverse auction and price risk

After technical qualification, RA with H1 elimination can compress margins on an already logistics-heavy SITC scope; prices are firm/fixed all-inclusive.

• Total value wise evaluation; MSE preference band may force L1 price match on 25% quantity.

Inviting authority / buyer office

eCommittee, Supreme Court of India — Room No. 801, 8th floor, Administrative Building Complex (‘B’ Block), Supreme Court of India, Mathura Road, New Delhi – 110001, India.

• Organisation/Department on bid: Supreme Court Of India (Autonomous Body); Office Name: New Delhi.
• ATC defines this address as eCommittee for notices and contact.

GeM / grievance email contacts

HOD grievance redressal email: [email protected]; Buyer email: [email protected].

• Clarification queries must be submitted only through GeM portal https://gem.gov.in (no other mode).

Consignee / reporting officer (GeM)

Consignee/Reporting Officer: Nitin Kashyap; address E-Committee, Room No. 801, Administrative Building Complex (ABC), Supreme Court of India, Mathura Road, New Delhi – 110001 (PIN 110001).

• All GeM line-item quantities for Types 1–5 list this consignee; physical EMD/PBG hardcopies are to the Buyer at the eCommittee New Delhi office unless otherwise instructed on GeM.
• Operational SITC SPOCs at High Courts: Registrar IT / Joint Registrar IT / CPC or equivalent designated officer.