Publication / issue date
13-09-2026.
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Software
Indian Army · Prayagraj, Uttar Pradesh9888529
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
13 Sept 2026
23 Sept 2026
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
13-09-2026.
15-09-2026 at 14:00:00, at IT Office, Selection Centre East, Prayagraj - 211001. No separate clarification-query deadline is stated.
23-09-2026 at 15:00:00.
24-09-2026 at 15:00:00.
120 days from the bid end date; it may be extended further only by mutual consent.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
No numerical estimated cost or tender value is stated in the supplied bidder-facing documents, even though experience thresholds are expressed as percentages of estimated cost.
Not required; therefore no tender-specific amount, instrument or validity applies.
Not required under this bid; therefore no tender-specific amount, instrument or validity applies.
No tender/bid participation fee may be required under the bid disclaimer; any such requirement would be invalid.
Payment is monthly. For services, 100% of the monthly bill is payable within ten (10) days after issue of SDAC and online submission of bills, unless an STC/ATC states otherwise; rejected services are not paid.
Quote an all-inclusive price covering taxes, duties, local levies and delivery-related charges; evaluation is on total value, and the successful bidder must provide the price breakup before award.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
The bidder must be an eligible legal entity registered as a GeM Seller/Service Provider, and the participating user must have authority to contract for that entity.
The bidder must have 3 years' experience, ending in March before bid opening, providing similar services to a Central/State Government organisation or PSU. Upload relevant contracts/orders proving service in each financial year.
Within the stated lookback, the bidder must have completed either 3 similar services each at least 40% of estimated cost, or 2 each at least 50%, or 1 at least 80%. The documents do not disclose the numerical estimated cost.
No relaxation is allowed to MSEs or startups for the stated experience and turnover criteria.
The vendor must attend the vendor interaction to inspect the present setup and ensure compatibility with existing networking equipment.
The technical evaluation has parameter cutoffs of 30/70 for candidate-management-software development experience, 10/20 for SQL Server knowledge and 5/10 for database-management experience; total technical qualifying marks are 45. Technical:financial weightage is 30:70.
The vendor must produce previous candidate-management-system work experience, and a practical exam will be taken during interview. The individual appearing for interview must personally perform the work; replacements will not be accepted.
MII compliance is mandatory. Submit self-certification of local content with the bid; if the contract exceeds ₹ 10 Crore, execution-stage certification by a practising cost/chartered accountant is required.
The bidder must not presently be debarred from bidding under Rule 151 of GFR 2017 or debarred from GeM. False, misleading or forged bid information/documents can trigger rejection/administrative action.
A bidder from a country sharing a land border with India—and any bidder with a specified ToT arrangement with an entity from such a country—is eligible only if registered with the Competent Authority. Registration must be valid at bid submission and acceptance.
Only one bid is permitted; bids by affiliates, sister concerns, associated firms or related parties are treated as multiple bids and all such bids are rejected.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Software Support Services 2.0 for Microsoft application software and database-management software: maintenance services with real-time support from a general service provider.
Configure and set up the candidate-management software, perform required enhancements, find faults and keep the software operational 24x7, and upload/download data as required. Response time is 12 hours.
90 man-days over a 3-month contract, reported at Allahabad/Prayagraj. The documents do not state a separate phased delivery plan.
The interviewed individual must perform the work and cannot be replaced; the vendor must sign a non-disclosure agreement.
The bidder must attend vendor interaction and inspect the current setup so its proposed product/service is compatible with existing networking equipment.
At contract issue, the buyer may increase or decrease quantity or duration by up to 25%; after issue, it may only increase them by up to 25%, which bidders must accept. For lump-sum services, scope/value may increase up to 25% with provider consent.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Submit electronically on GeM as a Two Packet Bid: technical documents in the technical packet and price elements only in the financial packet. Mentioning price in the technical bid makes the offer non-responsive.
GeM applies Aadhaar-based e-signing to documents; e-sign is legally at par with a digital signature. The account holder is responsible for all transactions and must be authorised to contract for the seller.
No bid-specific physical original is required because EMD and ePBG are both marked ‘No’. The bid disclaimer prohibits making any other physical document a pre-qualification requirement; where EMD or signed Integrity Pact is actually required, it may be furnished within 5 days of opening.
During technical evaluation, bidders are allowed 2 days to provide requested clarifications.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The AI found nothing to report for this question.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
The bid headline requires 3 years' experience ending in March before opening, but the similar-service clause tests the current financial year plus the last three financial years (four financial-year periods). No corrigendum resolves this. Bidder should conservatively evidence all stated periods and seek buyer confirmation.
The bid requires a ‘Certificate’ and ‘Additional Doc 1’ requested in ATC, but the linked one-page mandatory ATC states duties, interaction, experience, interview and payment without identifying either document or providing a form. The GeM document-slot requirement applies, but the content remains unclear and needs buyer clarification.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Please disclose the estimated cost used for the 40%/50%/80% thresholds and define ‘similar service’—specifically whether it must be candidate-management software support/development for Government/PSU clients.
Does attendance at the 15-09-2026 pre-bid meeting constitute the mandatory vendor interaction? Confirm registration procedure, authorised attendees, setup-access/security requirements, attendance proof and whether non-attendance causes rejection.
Confirm whether every parameter cutoff plus total 45 marks must be met; specify documentary proof and mark allocation for each parameter, practical-test syllabus/duration, interview schedule and whether the named individual is the sole deployed resource for all 90 man-days.
State the exact contents, issuer, validity, signing/attestation requirements and upload-slot mapping for ‘Certificate (Requested in ATC)’ and ‘Additional Doc 1 (Requested in ATC)’; no such documents or forms are defined in the linked ATC.
Provide or identify the exact Service Level Agreement governing uptime, incident severity, the 12-hour response, SDAC acceptance, service credits/penalties and termination. The bid says the SLA overrides GTC, but no SLA is among the supplied documents.
Confirm resource count, onsite/remote split, working shifts, holidays, whether 90 man-days means one person for 90 days, and how 24x7 availability is reconciled with the absolute no-replacement condition and statutory working-hour requirements.
Confirm whether bidders must evidence three completed financial years ending March 2026 or the current financial year plus the preceding three financial years.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
The buyer expressly classifies this as an emergency short-duration bid. The pre-bid meeting is only two days after issue and bid closure is ten days after issue, leaving very limited time for interaction, staffing validation and document preparation.
The estimated cost needed to test the 40%/50%/80% experience thresholds is absent, while ‘similar service’ is not expressly defined. This creates a material technical-rejection risk until clarified.
The provider must maintain 24x7 operation with a 12-hour response, yet the interviewed individual must perform the work and no replacement is accepted. Illness, attrition, leave or shift-coverage failure could directly jeopardise performance.
Payment and rejection depend on SDAC/SLA compliance, and the service-specific SLA overrides GTC, but the supplied folder contains no SLA text. Pricing cannot reliably account for service credits, severity definitions or acceptance tests.
Delay LD is 0.5% of the contract value of delayed quantity per week or part, ordinarily capped at 5% of total contract value but up to 10% for inordinate delay (more than 25% of completion period). Non-performance permits cancellation, performance-security forfeiture where applicable, rating downgrade and debarment.
Monthly payment is due only after SDAC and online billing; the buyer may reject services within 10 days of receipt and rejected services receive no payment. Acceptance delays or disputes can therefore defer cash flow.
The bidder must accept a buyer-directed increase/decrease in quantity or duration up to 25% at contract issue and increases up to 25% afterward, creating staffing and cost-flexibility exposure.
Failure to meet declared local content may attract a penalty up to 10% of contract value; false declarations may cause debarment for up to two years plus legal action.
The seller carries IP infringement indemnity and must comply with labour and GST obligations; buyer may recover denied GST input credit, tax, penalties, interest, loss and costs from payments or security.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Buyer email: [email protected]. HOD grievance-redressal email: [email protected]. No contact person name or phone number is printed.
Competent authority designation: Comdt; office: SCE (Selection Centre East). The bidder-facing office name and consignee/reporting officer are masked in the bid.
IT Office, Selection Centre East, Prayagraj - 211001. This is the stated pre-bid/interview venue, not a physical-bid submission address; no physical submission address is specified because EMD/ePBG are not required.