Turnkey Design, Development, ERP Applications

Bid publication date

Bid document dated 01-07-2026 (Bid Number GEM/2026/B/7671784).

• Publication/issue date shown on the GeM Bid Document cover is 01-07-2026.

Bid submission deadline (final)

Bid End Date/Time after Date Corrigendum 4455307: 14-08-2026 09:00 UTC (portal-updated). Original bid document stated 15-07-2026 15:00:00.

• Original GeM bid document: Bid End Date/Time 15-07-2026 15:00:00.
• Corrigendum 4455307 (type: Date) was published 2026-08-03 with no attached files in the tender pack; the portal-updated bid end is 14-08-2026 09:00 UTC.
• Auto-extension settings (unchanged): minimum 1 bid to disable auto-extension; auto-extend by 3 days; maximum 3 auto-extensions.

Bid opening (final)

Bid Opening Date/Time after Date Corrigendum 4455307: 14-08-2026 09:30 UTC (portal-updated). Original bid document stated 15-07-2026 15:30:00.

• Original GeM bid document: Bid Opening Date/Time 15-07-2026 15:30:00.
• Portal-updated opening after the Date corrigendum is 14-08-2026 09:30 UTC.

Bid offer validity

Bid Offer Validity is 180 days from the Bid End Date.

• Validity runs from the (amended) bid end date; no separate absolute calendar expiry date is printed.

Contract period and evaluation timelines

Contract Period is 9 Month(s). Technical clarifications during technical evaluation allowed for 3 Days. PoC must be completed within 15 days of PoC start (or as specified in TEC).

• No pre-bid conference date, time or venue is printed anywhere in the pack, even though Appendix B makes attendance mandatory.
• No separate clarification/pre-bid query deadline is stated in the bid document.

Estimated bid value

Estimated Bid Value is INR 1,78,60,000 (inclusive of all taxes).

• Declared solely for guidance on EMD and eligibility related to turnover/past experience; not a ceiling on quoted price.
• GAR attachment separately prints Estimated Value Of Requirement ₹ 30,00,000 — see contradictions.

EMD / Bid Security

EMD Amount INR 5,64,000; Advisory Bank State Bank of India; beneficiary GE (ND), DGNP(MBI) / Vishal Bajaj. EMD also acceptable as surety bond. Validity per GeM GTC: 45 days beyond bid validity.

• GeM GTC forms of Bid Security: Insurance Surety Bond, Account Payee Demand Draft, FDR, Banker's Cheque, Bank Guarantee (including e-BG), or online payment in acceptable form.
• Scanned EMD to be uploaded with online bid; hard copy to Buyer within 5 working days of bid opening (GTC), failing which bid may be rejected.
• EMD exemption available for eligible MSE service providers and other GTC-exempt categories on upload of valid supporting documents; traders excluded under MSE category.
• ATC Vendor Evaluation matrix also lists 'Security declaration certificate in lieu of EMD' as a required supporting item — conflicts with the stated EMD amount (see contradictions).
• No tender/bid document fee is stated.

Performance security (ePBG)

ePBG 5.00% of contract value; Advisory Bank State Bank of India; Duration of ePBG required 6 Months. Submit within 15 days of award; payments due only after receipt and verification.

• GeM GTC: Performance Security for e-Bidding/RA contracts is to be valid for 2 months beyond completion of all contractual obligations including warranty; buyer may select up to 5%.
• GTC forms: Insurance Surety Bonds, Account Payee DD, FDR, Bank Guarantee (including e-BG), or online payment.
• No interest on Performance Security; forfeitable for non-performance; refund within 30 days of completion of all contractual obligations.
• 6-month ePBG duration on the bid face is short relative to 9-month contract plus 6-month warranty — see contradictions/risks.

Payment terms

100% payment after completion of work in all respects as per specifications and on certification of Engineer-in-Charge.

• No milestone/stage payments are provided in the payment-terms attachment.
• Financial Document Indicating Price Breakup Required: Yes.
• L1 computed on overall project life-cycle cost inclusive of all taxes (serials 1–8 of commercial bid format).

MSE / MII commercial preferences

MII Compliance: Yes. MSE Purchase Preference: Yes, within L1+15%; if eligible MSE is within band, 100% order quantity to that MSE on matching L1.

• Bid splitting not applied.
• RA enabled among first 50% lowest-priced technically qualified bidders (with MSE/MII band inclusion rules).

GeM bid turnover and experience thresholds

Minimum Average Annual Turnover INR 50 Lakh (3 years). Past experience of similar services required: 3 Year(s). MSE and Startup get complete relaxation on years of experience and turnover (with supporting documents).

• Turnover: average of last three years ending 31st March of previous FY; CA/Cost Accountant certificate or audited balance sheets; if firm <3 years old, average of completed FYs after constitution.
• Years of past experience: ending month of March prior to bid opening; similar services to any Central/State Govt Organisation/PSU; upload relevant contracts/orders for each FY.
• Past Experience of Similar Services over last three years (current FY + last three FYs ending March prior to bid opening): (1) three similar completed services ≥40% of estimated cost; or (2) two ≥50%; or (3) one ≥80%.
• ATC imposes additional non-relaxed vendor-evaluation experience/certification gates that still apply to technical qualification.

Mandatory certifications (Vendor Evaluation)

Failure to hold valid mandatory certifications for the complete project currency disqualifies the vendor.

• Required set: (a) ISO 9001:2015 AND (b) ISO 27001:2022 AND [(c) ISO 20000-1 (2008 on p.1 / 2018 in Appendix A) OR (d) ISO/IEC 33001-2015] AND (e) ISO 12207:2017 AND (f) CMMI Level 3 or above.
• ISO 20000-1 year differs between narrative (2008) and Appendix A (2018) — see contradictions.

Past experience and ERP credentials (ATC)

Consortium not acceptable. Domain ERP experience with Defence/PSU/Govt; ERP OEM or certified partner; at least one process-integration/Common Data Framework project; service base at Mumbai within 15 days of order.

• Similar work orders for PQC notes mean proof of design, development and implementation of ERP applications; missing proofs lead to rejection.
• Manpower: minimum bench strength 10 on payroll; bio-data of proposed team as at Para 4(j) of Scope of Work with certifications; undertaking to replace resource within 15 days.
• Support and escalation matrix required.
• Proposed architecture document for Common Yard ERP required.
• Willingness for free PoC on letterhead required.
• Coding practice standards outline required.
• Full compliance to enclosed SOW required.

Blacklisting and land-border restrictions

Self-certify not blacklisted by Govt of India/Central PSU in last 1 year preceding bid submission. Land-border bidders eligible only if registered with Competent Authority (GeM GTC clause 26).

• False land-border declaration is ground for immediate contract termination and legal action.

Mandatory site visit, pre-bid and product support commitments

Mandatory pre-bid conference attendance; mandatory site visit to assess SOW; product support minimum 5 years after warranty expiry; assignment/sub-contract only with prior written buyer consent.

• Appendix A Ser 14 requires visit to ND(V) and ND(Mbi); Appendix B (k) only ND(Mbi) — see contradictions.
• No pre-bid date/venue is published in the pack.

Two-phase technical evaluation and L1 basis

Evaluation in three stages: Vendor Evaluation → Technical Evaluation (Phase-1 matrix + Phase-2 PoC on NCNC basis) → Commercial Evaluation. Only dual-phase technical qualifiers reach financial opening. L1 on overall lifecycle cost of serials 1–8 incl. taxes.

• Phase-1 passers notified by email for PoC; PoC criteria intimated by email; vendor bears PoC cost.
• Detailed project plan, QAP and software/system test plan required from firms that clear vendor evaluation.
• Para-wise technical compliance matrix required; only significant enhancing non-compliances/additional features to be justified.

What is being procured

Turnkey design, development, integration, implementation and on-site support of Pan-Navy Common Data Framework based ERP applications (Nau-Prakalpa / DGNP Naval ERP) for DGNP (Mumbai).

• Similar category on GeM: Software Support Services 2.0.
• Quantity: Project/Lumpsum based, 1 service line.
• Objective: secure, integrated, automated digital platform for end-to-end DGNP project, administrative, financial and technical functions under naval security/audit requirements.
• Deploy on isolated internal naval network within DGNP; ~160 civilian staff organisation context.

Functional modules and integrations

ERP modules cover HR & Payroll, Finance, Civil, Admin & IT, Planning/Technical (pre- and post-contract), Fleet, Document/Knowledge, Fire Safety, RBAC, Workflow, Dashboard/MIS, alerts, audit trail; biometric attendance integration and IPBMS feasibility.

• Unlimited users perpetual license on Open Source Technology Stack for DGNP ERP Nau-Prakalpa.
• IPBMS integration marked as technical feasibility to be explored in detail.

Key deliverables and commercial line items (serials 1–8)

Eight priced deliverable groups: Project Charter; URS+SRS; ERP build; VAPT; legacy data migration (incl. 20,000-page scanning); Training & UAT; Go-Live; 6-month Warranty & Handholding with 1 Help Desk + 3 Fullstack developers onsite.

• Project Charter: centrally at any ONE Indian Navy site identified by Navy — charter, onsite PM, PMP/WBS/risks, RACI, knowledge repo, reporting, change control, escalation, phase closure/test strategy.
• URS+SRS at DGNP WNC Mumbai Office: As-Is/gap, URS, SRS, RTM, interface specs, security baseline.
• VAPT via CERT-IN, hardening, security clearances/compliance certificates.
• Legacy migration via ELT/ETL with reconciliation; scan 20,000 pages.
• Training & UAT central at DGNP WNC Mumbai; travel & lodging 6 days if not covered by Navy.
• Go-Live on NCN production with commissioning report, cutover, onsite handholding and stabilization patches.
• Warranty & Handholding: 4 resources (1 Help Desk + 3 Fullstack) at DGNP WNC Mumbai for 6 months post Go-Live.

Location and duration

Primary delivery/support location DGNP WNC Mumbai / Mumbai-City consignee; Contract Period 9 months on GeM bid, with 6 months post-Go-Live warranty/handholding inside the commercial scope and 5 years post-warranty product support commitment.

• Consignee/Reporting Officer address is redacted except 'Mumbai - City'.
• Attached SOW does not print a detailed phase-wise calendar or Para 4(j) manpower list referenced by ATC — pack appears incomplete for full technical SOW depth.

Submission mode and bid structure

Online two-packet bid on GeM portal; technical and financial packets; financial price-breakup document required; documents uploaded by bidders are visible to other participants.

• Portal: GeM e-bid (Custom Bid for Services).
• Documents required from seller (GeM filters): Experience Criteria, Bidder Turnover, Additional Doc 1 (Requested in ATC).
• Exemption seekers for experience/turnover must upload supporting eligibility documents.
• Type of Bid: Two Packet Bid.
• Proposal to be submitted in accordance with 02 bid system (Appendix A Ser 1).
• Hard copy of Bid Security/EMD (if not exempt) to Buyer within 5 working days of bid opening per GeM GTC.
• No separate physical technical-bid original checklist beyond EMD hard copy is prescribed; GeM disclaimer discourages mandating physical docs as pre-qualification.

Signing / stamping of formats

Vendor Evaluation, Technical Bid and related compliance formats are to be duly filled, signed and stamped.

• Appendix A ends with 'Signature & Stamp of Firm'.

Corrigendum 4455307 (Date) — bid timeline extension

Single Date corrigendum published 2026-08-03 with no attached files; portal-updated bid end/opening moved from 15-07-2026 to 14-08-2026.

• Original (bid document): Bid End 15-07-2026 15:00:00; Bid Opening 15-07-2026 15:30:00.
• Amended (portal after Corrigendum 4455307): Bid End 14-08-2026 09:00 UTC; Bid Opening 14-08-2026 09:30 UTC.
• No corrigendum PDF/text is present in documents/, so only the Date type and portal-updated schedule are available.
• Impact: submission window reopened/extended after the original July end date; bidders must use the August deadline.
• Action for bidder: submit on GeM by the amended end date; keep Bid Offer Validity 180 days from the new end date; re-check portal for any further date changes.

Values that finally apply after all corrigenda

Final schedule: publish 01-07-2026; bid end 14-08-2026 09:00 UTC; bid opening 14-08-2026 09:30 UTC; offer validity 180 days from end date; contract period 9 months. No non-date amendments were issued.

• Financials, eligibility, SOW and ATC text remain as in the original bid pack (no substantive corrigendum files).
• Estimated value INR 1,78,60,000; EMD INR 5,64,000; ePBG 5% for 6 months — unchanged by corrigendum.

Estimated value: GeM bid vs GAR

GeM bid estimated value is INR 1,78,60,000 while GAR states Estimated Value Of Requirement ₹ 30,00,000.

• Prevailing for EMD/eligibility guidance: INR 1,78,60,000 on the live GeM bid document (and EMD 5,64,000 is ~3.16% of 1.786 Cr, consistent with that estimate).
• GAR ₹ 30 lakh appears to be an earlier/search-stage figure and does not match EMD.

EMD amount vs ATC 'declaration in lieu of EMD'

Bid details fix EMD at INR 5,64,000, but Appendix A Ser 12 requires a 'Security declaration certificate in lieu of EMD'.

• GeM bid disclaimer says buyer ATC clauses contravening EMD Detail can render bid null & void; still, both requirements are printed.
• Action: treat monetary EMD as primary unless buyer clarifies that declaration replaces it; exempt bidders still upload exemption proof.

ISO 20000-1 version year (2008 vs 2018)

PQC narrative cites ISO 20000-1:2008; Appendix A matrix cites ISO 20000-1:2018.

• Also ISO/IEC 33001 vs ISO/IEC/IEEE 33001 naming differs slightly between the same two places.
• Action: seek clarification; safest is valid ISO 20000-1:2018 (or newer) plus the AND-chain certifications.

Mandatory site visit locations differ

Appendix A requires visit to ND(V) and ND(Mbi); Appendix B requires only ND(Mbi).

• SOW/commercials centre on DGNP WNC Mumbai; Visakhapatnam (ND(V)) visit may be surplus or legacy text.
• Action: clarify before bid; self-certify based on buyer clarification.

ePBG duration vs GTC warranty-linked validity and contract length

Bid ePBG duration is 6 months, while GTC requires performance security valid 2 months beyond all obligations including warranty, and the scope includes 9-month contract plus 6-month post-Go-Live warranty.

• Literal 6-month ePBG cannot cover 9-month delivery + 6-month warranty + 2 months.
• GTC also requires seller to extend PS if obligations extend.
• Action: assume buyer may demand extended validity at award; price financing cost of longer PBG.

Incomplete cross-references: Appendix C and SOW Para 4(j)/Para 3

PQC requires Appendix C commercial format and SOW Para 3 project plan / Para 4(j) manpower, but Appendix C and those SOW paragraphs are not in the uploaded attachments.

• Attached SOW is a 5-page brochure-style note with budgetary commercials, not a full RFP SOW with numbered paras 3 and 4(j).
• Bidders cannot strictly comply with 'follow Appendix C' without the missing form.

Confirm whether EMD of ₹5,64,000 is mandatory or replaced by security declaration

Ask buyer to confirm if Appendix A Ser 12 declaration replaces the GeM EMD amount, or both are required, and share the declaration format if applicable.

• Material to bid cost and responsiveness; GeM disclaimer flags ATC conflicts with EMD Detail.

Share missing Appendix C, full SOW (Para 3 & 4(j)) and pre-bid schedule

Request the commercial bid Appendix C, complete numbered SOW with manpower Para 4(j)/project plan Para 3, and date/venue of the mandatory pre-bid conference and site visit procedure for ND(Mbi)/ND(V).

• Without these, technical responsiveness and pricing structure are uncertain.
• Also clarify whether ND(V) visit is mandatory given Appendix A vs B conflict.

Payment milestone risk under 100% after completion

Seek milestone billing (charter/URS/build/UAT/Go-Live/warranty) instead of single 100% post-completion payment, or confirm working-capital expectations and certification timeline by Engineer-in-Charge.

• Turnkey ERP with 6-month onsite warranty implies long cash lock-in if literally 100% at end.

ePBG validity period and 5-year post-warranty support commercial treatment

Clarify required ePBG validity (6 months vs contract+warranty+2 months) and whether 5-year post-warranty product support is included in serials 1–8 price or a separate obligation/rate.

• Affects bank guarantee cost and lifecycle pricing for L1.

Open-source stack, NCN hosting, IPBMS/biometric scope and CERT-IN VAPT responsibility

Confirm buyer-furnished infrastructure on isolated NCN, approved open-source stack constraints, whether IPBMS integration is in-scope or only feasibility study, and who engages/pays the CERT-IN VAPT agency.

• IPBMS marked 'technical feasibility to be explored' can become unbounded scope.
• Naval isolated network access and security clearances for vendor staff are critical path items inside a 9-month contract.

ISO 20000-1:2008 vs 2018 acceptance

Confirm acceptable ISO 20000-1 edition and whether CMMI Level 3 appraisal must be active for the bidding entity for the full project currency.

100% payment only after full completion

Entire contract cashflow is back-ended until Engineer-in-Charge certification after completion in all respects — high working-capital and certification-delay risk.

• Payments also blocked until Performance Security is submitted and verified (GTC).

Liquidated damages under GeM GTC

LD @ 0.5% of contract value of delayed quantity per week (or part), cap 5% normally and up to 10% for inordinate delay (>25% of completion period).

• Delivery period is essence of contract under GTC.
• 9-month turnkey ERP on isolated naval network with security clearances makes delay exposure material.

Tight timeline vs heavy scope and security constraints

Contract period 9 months must cover discovery, build, VAPT/security clearance, migration (20k pages), UAT, Go-Live and still leave room for 6-month onsite warranty staffing inside/around that window.

• Deployment on isolated NCN and security clearances are buyer-controlled gates.
• PoC on NCNC basis adds uncompensated pre-award cost and schedule.
• Mandatory 4 onsite resources for 6 months at Mumbai after Go-Live is a large fixed cost.

Open-ended integration and long support tail

IPBMS integration is only 'feasibility to be explored' yet listed in scope features; 5-year post-warranty product support is mandatory with no separate commercial line visible.

• Risk of scope creep without change-order clarity beyond charter-phase change control mention.
• Unlimited-user perpetual open-source license still carries build/maintain liability.

One-sided assignment/sub-contract and high EMD

No assignment/sub-contract without prior written consent, with continuing joint and several liability; EMD ₹5.64 lakh is significant and forfeitable under GTC for bid withdrawal/impairment.

• Consortium prohibited, so all credentials must sit in a single bidding entity.
• Arbitration and Mediation clauses on bid face are both 'No'.

Document pack gaps raise rejection risk

Missing Appendix C, incomplete SOW cross-references, conflicting visit/EMD/ISO texts, and mandatory pre-bid with no scheduled date create high risk of technical rejection for documentary non-compliance.

• ATC states missing documentary proofs lead to rejection.
• Uploaded bidder documents are shown to other bidders — confidentiality residual risk for client lists/architecture.

Buying organisation

Ministry of Defence / Department of Military Affairs / Indian Navy — DGNP (Mumbai) custom bid for Nau-Prakalpa ERP.

• Organisation Name: Indian Navy.
• Office Name on bid face is redacted (***********).
• Consignee/Reporting Officer name and full address redacted; location Mumbai - City.

Buyer / grievance email and EMD beneficiary

Buyer / HOD grievance email: [email protected]. EMD/Performance security beneficiary: GE (ND), DGNP(MBI) — Vishal Bajaj; UIN NCTGC2415P.

• Physical EMD hard copy (if applicable) is to go to the Buyer within 5 working days of bid opening per GTC; full postal address is redacted in the bid PDF.
• GAR generated by Chandon Gond, Department of Military Affairs, Ministry of Defence (not a bid query contact).