Unarmed Security Guard Service

Bid publication date

Bid document dated 11-08-2026 (GEM/2026/B/7872256).

• No corrigendum alters this date.

Bid submission end date/time

Bid End Date/Time is 01-09-2026 12:00:00.

• If fewer than 2 bids are received, the bid end time may auto-extend once by 3 days (auto extension count: 1; minimum bids to disable auto-extension: 2).

Bid opening date/time

Bid Opening Date/Time is 01-09-2026 12:30:00.

Bid offer validity

Bid Offer Validity is 90 days from the bid end date.

Contract period

Contract Period is 1 Year(s); resource tenure is 12 months.

• Buyer option clause allows increase/decrease of quantity or duration up to 50% at contract issue; after issue, only increase up to 50% is allowed.

Pre-bid / clarification timeline

No pre-bid meeting or pre-bid query deadline is stated in the bid documents.

• During technical evaluation, time allowed for technical clarifications is 2 Days.
• Sellers may raise objections/grievances via the Representation window in the GeM Seller dashboard; buyer must reply before opening bids.

Estimated bid value

Estimated Bid Value is INR 43,30,315 inclusive of all taxes.

• Estimated value is only for guidance on EMD amount and eligibility related to turnover/past experience; it does not bind quoted prices.

EMD / bid security

EMD is not required for this bid.

• EMD Detail table shows Required: No.
• Where EMD/performance security applies, it must be in favour of Beneficiary Director NADFM.

Performance security (ePBG)

ePBG is 5.00% of contract value for 14 months; Advisory Bank is State Bank of India.

• Beneficiary: Director NADFM, NADFM RTC PUNE, Department of Defence, Controller General of Defence Accounts, Ministry of Defence.
• Under GeM GTC, for e-Bidding/RA contracts Performance Security is obtained from the successful bidder (Buyer may select up to 5% of contract value; GFR range 3%–5%), valid for 2 months beyond completion of all contractual obligations including warranty, and must be submitted within 15 days of award on GeM.
• Acceptable Performance Security forms under GeM GTC: Insurance Surety Bonds, Account Payee Demand Draft, Fixed Deposit Receipt from a Commercial bank, Bank Guarantee (including e-Bank Guarantee) from a Commercial Bank, or online payment in an acceptable form.
• Payments become due only after receipt and genuineness verification of Performance Security; no interest is payable; refund within 30 days of completion of all contractual obligations if performed satisfactorily.

Tender / bid document fee

No tender document fee or bid participation fee is prescribed in this bid.

• Buyer ATC disclaimer lists asking for any Tender fee / Bid Participation fee among invalid ATC practices.

Wage components and resource cost basis

Buyer has pre-filled statutory wage components for 10 unarmed security guards over 12 months / 30 working days per month.

• Basic Pay (Minimum daily wage): INR 1008.
• Provident Fund: INR 120.96 per day; EDLI: INR 5.04 per day; EPF Admin charge: INR 5.04 per day.
• ESI: INR 0 per day; Bonus: INR 0 per day; Optional Allowances 1–3: INR 0.
• Minimum Floor Price defined by Buyer: No.
• Financial Document Indicating Price Breakup is required; evaluation is total value wise.

Payment terms

For services, 100% payment on monthly bills within 10 days of SDAC and online bill submission, unless STC/ATC specifies otherwise.

• No bid-specific alternate payment schedule is stated in ATC.
• Supporting documents for payment include Invoice/GST Invoice uploaded by seller on GeM and system-generated SDAC/CRAC, among others listed in GTC.

MSE purchase preference commercial impact

MSE purchase preference applies: eligible MSE within L1+15% may match L1 for 100% quantity.

• MSE benefits allowed only if seller is validated online in GeM profile and approved by Buyer after document evaluation.

Minimum average annual turnover

Minimum average annual turnover of the bidder for 3 years is INR 25 Lakh.

• Average annual financial turnover during the last three years, ending on 31st March of the previous financial year, must meet the indicated threshold.
• Evidence: certified Audited Balance Sheets or CA/Cost Accountant certificate of turnover for the relevant periods.
• If constitution/incorporation is less than 3 years old, average turnover of completed financial years after constitution is considered.
• Turnover eligibility criteria: to be verified by the buyer at technical evaluation.
• MSE relaxation for years of experience and turnover: No. Startup relaxation: No.

Years of past experience (similar service)

2 years' past experience of same/similar service is required, to Central/State Govt Organisation / PSU.

• Experience counted ending month of March prior to bid opening.
• Upload copies of relevant contracts/orders supporting services during each of the Financial years.

Past performance value thresholds

Bidder must have completed similar services over the last three years (current FY and last three FYs ending March prior to bid opening) meeting 40%/50%/80% value thresholds.

• Option 1: Three similar completed services each not less than 40% of estimated cost; or
• Option 2: Two similar completed services each not less than 50% of estimated cost; or
• Option 3: One similar completed service not less than 80% of estimated cost.
• Using estimated value INR 43,30,315: approx. 40% = INR 17,32,126; 50% = INR 21,65,157.50; 80% = INR 34,64,252.

Maharashtra office presence and PSARA licence

Bidder must have registered/branch office in Maharashtra and submit PSARA licence for Maharashtra; failure on office proof leads to rejection.

• Technical specifications also require geographical presence of service provider registered office in consignee's State: Maharashtra.
• Specs list additional requirement for security personnel as 'PASRA Licence' (spelling differs from ATC 'PSARA').

Financial standing

Bidder must not be under liquidation, court receivership or similar proceedings, and must not be bankrupt; upload undertaking with bid.

MSE purchase preference eligibility

MSE purchase preference is available to MSEs with valid Udyam Certificate validated online; for services, bidder must be the service provider (traders/resellers excluded).

• MSE/Startup relaxation from experience and turnover criteria is not granted for this bid.
• Relevant documentary evidence must be uploaded; Buyer decides preference eligibility.

MII compliance and land-border restriction

MII Compliance is Yes; bidders from countries sharing a land border with India are eligible only if registered with the Competent Authority (GeM GTC clause 26).

• False declaration or non-compliance is ground for immediate termination and further legal action.
• By participating on GeM, seller undertakes it is not presently 'Debarred from Bidding' on grounds in Rule 151 of GFR 2017.

Consortium / JV

No consortium or joint-venture eligibility rules are stated in the bid documents.

Service being procured

Security Manpower Service (Version 2.0) for Office/Commercial/Institutions/Residential — Unarmed Security Guard.

• Quantity: 10 resources.
• Category of Skills: Skilled; Gender: Male; Duty Hours in a day: 8.
• Qualification: High School; Ex Servicemen: Optional; Age Limit: Up to 60 years.
• Years of Experience (personnel): 3 – 6 years.
• Additional requirement for security personnel: PASRA Licence (as printed).

Location and duration

Deployment at Pune City / NADFM, Golibar Maidan, Pune, Maharashtra, for 12 months (contract period 1 year).

• Consignee/Reporting Officer address is printed as PUNE CITY (name redacted as *** in extract).
• Actual delivery address: NADFM, Golibar maidan, pune, maharashtra 001.
• Number of working days in a month: 30.
• Service provider registered office geographical presence required in Maharashtra.

Quantity variation / option

Buyer may vary contract quantity or duration up to 50% under the option clause; bidders are bound to accept revised quantity/duration.

• For lumpsum-based service contracts, buyer may increase scope and contract value up to 50% with service provider consent.

Governing standards and labour compliance

Contract is governed by GeM GTC, bid conditions and service-specific SLA on the Marketplace; seller must fully comply with applicable labour laws/Labour Codes.

• If SLA contradicts GTC, SLA overrides GTC for the service.
• Non-compliance with wage, social security, safety, working conditions or other statutory requirements is a breach entitling Buyer to act under contract and law.
• Bid splitting not applied; Bid to RA enabled: No; Arbitration Clause: No; Mediation Clause: No.

Submission mode and portal

Bid is a Single Packet Bid to be submitted online on GeM; no physical bid packet structure is prescribed.

• Documents uploaded by bidders are visible to all participating bidders (including clarification/representation documents after login).
• Participation in e-bidding constitutes acceptance of GeM terms; corrigenda, if any, are uploaded on GeM.
• Buyer ATC may not mandate physical document submission as a pre-requisite to qualify bidders.
• EMD is not required, so no hard-copy EMD instrument is needed for this bid.
• e-sign on GeM is at par with digital signatures under the IT Act Amendment 2008 (Aadhaar-based).

Technical clarification window

Buyer may seek technical clarifications within 2 days during technical evaluation; bidders should be ready to respond online on GeM.

No corrigendum / addendum found

The tender workspace contains only the GeM bid document and GeM GTC; no corrigendum or addendum document is present, and no amended values supersede the bid as published.

• Finally applicable key values remain as in bid GEM/2026/B/7872256 dated 11-08-2026: Bid End 01-09-2026 12:00:00; Bid Opening 01-09-2026 12:30:00; Offer Validity 90 days; Estimated value INR 4330315; EMD Not required; ePBG 5% for 14 months; 10 Unarmed Security Guards for 12 months at Pune/NADFM.

PSARA vs PASRA licence wording

Technical specifications refer to 'PASRA Licence' for security personnel, while Buyer ATC requires 'PSARA Licence' for Maharashtra for the bidder.

• Likely the Private Security Agencies (Regulation) Act licence is intended, but the documents do not reconcile whether the requirement is only agency-level, personnel-level, or both.
• Bidder action: hold valid Maharashtra PSARA agency licence and clarify personnel-level licence expectation before deployment/pricing.

Registered office presence: State filter vs ATC branch office

Specs require geographical presence of the service provider's registered office in Maharashtra, while ATC accepts registered/branch office in Maharashtra.

• ATC is bid-specific and states rejection if Maharashtra office proof is not uploaded; it expressly allows branch office.
• If strictly read, 'registered office' in specs could exclude bidders whose registered office is outside Maharashtra but who have a Maharashtra branch.
• Practical reading used by GeM ATC: branch office in Maharashtra with uploaded proof should satisfy ATC; seek clarification if registered office is outside the State.

Confirm PSARA scope (agency vs guards) and spelling PASRA/PSARA

Ask buyer to confirm whether only agency PSARA for Maharashtra is mandatory at bid stage, or whether each deployed guard must also hold a specified licence/registration.

• Material to bid responsiveness and mobilisation feasibility/cost.

ESI and Bonus set to zero — confirm statutory treatment

Seek confirmation why ESI and Bonus are fixed at INR 0 per day, and whether seller must still comply/pay applicable statutory dues outside the GeM breakup or will be reimbursed if later mandated.

• Affects pricing risk because labour-law compliance remains seller's absolute obligation under the bid/GTC.

Service-specific SLA penalties matrix not attached

Request the Security Manpower Service Version 2.0 SLA/STC penalty matrix applicable on GeM Marketplace, since the bid says SLA overrides conflicting GTC terms but no SLA document is included in the tender pack.

• Needed to price absenteeism/replacement/response-time risk.

Office presence: registered office only or branch acceptable

Clarify whether a Maharashtra branch office satisfies the 'registered office in consignee's State' filter for bidders incorporated outside Maharashtra.

• Pass/fail for many multi-state security agencies.

Guard experience band 3–6 years — is >6 years acceptable?

Confirm whether personnel with more than 6 years' experience are acceptable, or whether the 3–6 year band is a hard upper limit.

• Upper cap, if enforced, constrains recruitment for skilled unarmed guards.

50% quantity/duration option clause binds bidder

Buyer can increase or decrease quantity or duration by up to 50% at award; after award only increase up to 50% is allowed, and bidders are bound to accept.

• Creates mobilisation and staffing flexibility risk, especially for a 10-guard deployment.

Full statutory compliance risk despite zero ESI/Bonus lines

Seller bears absolute labour-law compliance risk; non-compliance is breach even though ESI and Bonus are shown as 0 in the resource breakup.

• 30 working days/month with daily wage model may imply continuous rostering/reliever cost not expressly broken out.

Liquidated damages under GeM GTC

Delay LD is 0.5% of contract value of delayed quantity per week (or part), capped at 5% generally and 10% for inordinate delay (>25% of completion period).

• Service-specific SLA penalties (if any) may override/add to GTC and are not attached in this pack.

Performance security cash-flow and forfeiture

5% ePBG for 14 months must be furnished post-award; payments due only after PS receipt/verification; PS can be forfeited for default/non-performance.

• Failure to furnish performance security within stipulated time is a listed default ground under GeM GTC.
• No arbitration or mediation clause in this bid increases dispute-resolution uncertainty relative to bids that include them.

Competitor visibility of uploaded documents

Buyer has enabled display of bidder-uploaded documents to all participating bidders, including clarification/representation documents.

• Commercial/technical confidentiality risk for experience proofs and price-breakup artefacts if uploaded carelessly.

Nil charges bid treated non-responsive

Under GeM GTC, a bid quoting Nil Charges/consideration is non-responsive and will not be considered.

• Relevant because manpower bids are often service-charge based over fixed wage components.

Short bid window and auto-extension only once

From dated 11-08-2026 to bid end 01-09-2026 is a limited window; auto-extension occurs only once for 3 days if fewer than 2 bids.

• Only 2 days allowed for technical clarifications during evaluation — weak documentary submissions may be hard to cure.

Inviting organisation

Ministry of Defence / Department of Defence / Controller General of Defence Accounts; delivery/consignee location NADFM, Golibar Maidan, Pune, Maharashtra.

• Office Name is printed as *** (redacted) in the bid extract.
• Beneficiary for securities: Director NADFM, NADFM RTC PUNE.

Grievance / buyer email contacts

HOD Email: [email protected]; Buyer Email: [email protected].

• Listed as Contact details of Grievance redressal.
• No phone numbers are printed in the bid document.
• No separate physical bid-submission address is prescribed (online GeM bid; physical document submission as qualification prerequisite is disallowed in ATC disclaimer).