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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹4.9 CrAdmitted-Finance | ₹4.9 Cr | L1 | Admitted-Finance |
| 2 | L2₹5.2 Cr+₹34.5 L (7.06%)Admitted-Finance CHAMBER NO 1 SHIVALIK TOWER KAUSHAMBI GHAZIABAD SHIVALIK TOWER GHAZIABAD UTTAR PRADESH 201010 | GHAZIABAD | UTTAR PRADESH | 201010 | ₹5.2 Cr+₹34.5 L (7.06%) | L2 | Admitted-Finance |
| 3 | Not Admitted-Fee/PreQual/Technical G1 227 228 H1 236 239 SITAPURA INDUSTRIAL AREA JAIPIUR RAJASTHAN 302022 | JAIPUR | RAJASTHAN | 302022 | - | - | Not Admitted-Fee/PreQual/Technical Not Complied with technical specification |
| 4 | Not Admitted-Fee/PreQual/Technical | - | - | Not Admitted-Fee/PreQual/Technical Not Complied with technical specification |
| Sl No | Description | Qty | Unit | Mobineers Info System Pvt Ltd L1 | RAMA INFOTECH PRIVATE LIMITED L2 |
|---|---|---|---|---|---|
| 10.00Changes in existing 1912 OMS System | |||||
| 10.01 | Changes in current Complaint types & subtypes with Workflows, Complaint Registration Module for JE & TG2 of 1912, appropriate Roles and Rights to SSO and lineman | 1 | Job | 5,00,000 ₹5,00,000 Lowest | 6,00,500 ₹6,00,500 |
| 10.02 | Data migration from old format to new formats | 1 | Job | 3,00,000 ₹3,00,000 Lowest | 3,80,300 ₹3,80,300 |
| 10.03 | Claim lodging management system integrated with SMS, Email, web & app integrated with 1912 | 1 | Nos | 3,00,000 ₹3,00,000 Lowest | 3,10,200 ₹3,10,200 |
| 10.04 | Reporting framework as per UPERC guidelines and new reports and dashboards as per requirements | 1 | Job | 4,00,000 ₹4,00,000 Lowest | 4,55,200 ₹4,55,200 |
| 20.00New Modules | |||||
| 20.01 | Complaint registration through Email integrated with 1912 | 1 | Job | 2,00,000 ₹2,00,000 | 1,90,300 ₹1,90,300 Lowest |
| 20.02 | Fault Management System integrated with 1912, Rights to update Status at SSO level & District Level Users. Notification mechanism at sso & District level users with real time dashboards | 1 | Job | 10,00,000 ₹10,00,000 Lowest | 11,80,600 ₹11,80,600 |
| 20.03 | Compensation Management System on app & web integrated with billing system, Jhatpat portal, nivesh mitra (it can be more than 3 or upto 6 portals) integrated with 1912 | 1 | Job | 10,00,000 ₹10,00,000 Lowest | 11,99,900 ₹11,99,900 |
| 20.04 | Workforce Management System integrated with 1912 | 1 | Job | 40,00,000 ₹40,00,000 Lowest | 42,85,600 ₹42,85,600 |
Tender Value
Refer Docs
EMD Value
₹4.5 L
Closing Date
5 Jul 2021, 5:00 pmClosed
SE RAPDRP Part-A, Meerut
SE RAPDRP Part-A, PVVNL, Victoria park, MD Office Meerut
Selection of System Implementation Agency for Upgradation and Enhancement of Existing 1912 CRM Application for four Discoms of UPPCL
2021_PVVNL_591084_1
PVVNL/Meerut/IT/1912/02/21-22
Open Tender
Miscellaneous Works
Item Rate
Meerut
Please refer Tender documents.
2 documents required · 2 mandatory
₹5,900
SE Head Quarter, PVVNL Meerut
₹4.5 L
Online
16 Aug 2021
1 Jun 2021
6 Jul 2021
1 Jun 2021
5 Jul 2021
1 Jun 2021
1 Jun 2021 - 10 Jun 2021
15 Jun 2021
Amount
Changes in existing 1912 OMS System
Changes in current Complaint types & subtypes with Workflows, Complaint Registration Module for JE & TG2 of 1912, appropriate Roles and Rights to SSO and lineman
Data migration from old format to new formats
Claim lodging management system integrated with SMS, Email, web & app integrated with 1912
Reporting framework as per UPERC guidelines and new reports and dashboards as per requirements
New Modules
Complaint registration through Email integrated with 1912
Fault Management System integrated with 1912, Rights to update Status at SSO level & District Level Users. Notification mechanism at sso & District level users with real time dashboards
Compensation Management System on app & web integrated with billing system, Jhatpat portal, nivesh mitra (it can be more than 3 or upto 6 portals) integrated with 1912
Workforce Management System integrated with 1912
Location based service for consumers integrated with 1912 (ease of Living) with Intimation to consumers for scheduled and unscheduled outages
Module for JEs to capture Daily Supply Status with MIS (Saidi/Saifi) integrated with 1912
Facial recognition system for 1 lakh users
Data analytics and MIS Module
Database creation and management of SSO, Lineman, TG2, Feeders & District Level Users
Security audit of the system
Training @ Division level (online) per session on the work flow of Application and use of MIS reports as per requirement of Discom
Training @ Division level (onsite) per session on the work flow of Application and use of MIS reports as per requirement of Discom
Resources for each month( Recurring charges for 2 years)
Discom Manager
Onsite skilled resource for MIS, Analytics and dashboards
24x7 on site system support,MIS generation/extraction and program management by interacting with field offices and headquarters 4 reousrce x 4 call center
Facility Management Services for each month (Recurring charges for 2 years)
Email server ( incoming and outgoing)
Location management service
Program Management including a. Performance evaluation and taking corrective measures to maintain overall efficiency level. b. Review meetings with management of UPPCL and Nodal officers c. Creating manual reports derived from the system reports or raw data as per the requirements d. Giving presentations and demonstrations as per the requirements e. Highlighting the shortcomings to the management of UPPCL f. Coordination with other stake holders and third party agencies in the ecosystem for smooth running of system. g. Cost of full time project manager and Project director
Data management Database updation and support including Maintaining database of consumers located at last mile on approximately 12000, 11 KV feeders and distribution transformers and collecting feedback related to supply status
Social media platforms integration, integrated with 1912 with (1500 twitter accounts)
Annual Cloud Services charges from MEITY approved cloud service provider (Optional)
RAMA INFOTECH PRIVATE LIMITED
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