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| # | Company | Amount |
|---|---|---|
| 1 | ₹90.8 L 302 R J HERITAGE JAGDEO PATH PHULWARI ROAD NEAR COLD STORAGE PATNA 800014 PATNA BIHAR 800014 | PATNA | BIHAR | 800014 |
Tender Value
Refer Docs
EMD Value
₹2 L
Closing Date
13 Feb 2026, 3:00 pmClosed
Rashid Kalim Ansari
PROCUREMENT OFFICER
Sinchai Barrack - 1, Harding Road Patna, Bihar-800015 Email: [email protected] Phone: (0612)-2215908
Rashid Kalim Ansari
PROCUREMENT OFFICER
Bihar Prashasnik Sudhar Mission Society, Patna, Bihar (BPSMS) invites Bids from Agencies (?Bidders?) for the ?Selection of Agency for Operation and Maintenance of Jigyasa Helpline (Call Centre) for Bihar Prashasnik Sudhar Mission Society (BPSMS)?. Bidders may view and study the RFP document containing the detailed terms & conditions from the websitehttps://bpsm.bihar.gov.inand https://eproc2.bihar.gov.in. The bids are to be submitted as per the procedure given in this document.
123484
BPSMS/Procurement/01/2025
Open Tender
ITMRATE
Patna
• Certificate from the Statutory Auditor/ Chartered Accountant On avg. financial turnover details for the last three financial years. The certificate must have UDIN issued by ICAI.
• The bidder must have at least three years? experience (ending month of March prior to the bid opening) of providing call centre services to Central Govt./State Govt./ Central or State PSUs/Society/ Board/ Corporation. Services rendered with list of such Central Govt./State Govt./ Central or State PSUs/Society/ Board/ Corporation with duration of service shall be furnished.
• The bidder should have valid ISO 9001, ISO 27001 and ISO 20000 certifications at the time of bid submission.
• A Commitment letter Consortium and Subletting will not be done at any stage of the project.
• GST Registration details.
• Copy of PAN Card.
• EPF Registration.
• ESIC Registration.
• Local Presence.
• The bidder should not have been blacklisted/debarred.
• Company's / Organization's Registration Details like- Certification of Incorporation /Registration / Registered Partnership Deed etc.
ITMRATE
ITEM RATE
L1
1
14 documents required · 14 mandatory
₹5,000
Processing Fee: 590
₹2 L
Yes
Online meeting link will be shared through email to bidders who will submit the email request for it
10 Jun 2026
22 Jan 2026
16 Feb 2026
22 Jan 2026
13 Feb 2026
22 Jan 2026
28 Jan 2026
Financial Sheet Capital and Manpower Expenses 1 LumpSum
aoc.json
Purchase Order
Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.
RFP_BPSM_JIGYASA Call Centre_FINAL 22.01.2026.pdf
NIT • 0.70 MB
Financial sheet Jigyasa.xlsx
NIT • 0.01 MB
C1 Response to pre-bid queries and Corrigendum.pdf
Corrigendum • 3.26 MB
Download all tender documents and submit your bid
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