RequiredExperience with Government
RequiredAnnual Turnover
RequiredCertificate (Requested in ATC)
RequiredOEM Authorization Certificate Bid to RA enabled Yes Unified Application Performance Monitoring Software ( 50 pieces ) Technical Specifications * As per GeM Category Specification Specification Specification Name Values Bid Requirement (Allowed Values) BASIC INFORMATION Type of Software Unified Application Performance monitoring software Unified Application Performance monitoring software Type of Licence Subscription Subscription Provision for Floating License Yes Yes 1/13 (Platform agnostic) Name of the OEM - * OEM Model/Part No - * Software Description - * Software Version Name - * Date of Launch of Version - * Numbers of years upto which support is available from OEM 3 3 Per License Capability Application Monitoring available in the offered product Application Instance
RequiredDB Instance
RequiredJVM Instance
RequiredAtleast Five container Instances Application Instance
RequiredDB Instance
RequiredJVM Instance
RequiredAtleast Five container Instances If other
Requiredin above parameter then specify the Application Monitoring available in the offered product - * Infrastructure Monitoring available in the offered product OS
RequiredProcess
RequiredNetwork Communication OS
RequiredProcess
RequiredNetwork Communication Real User Monitoring available in the offered product Pageview wise Pageview wise If Pageview Wise
Requiredthen specify the no of Pageviews per year(in Million) (Hint: If Session wise
Requiredthen Select '0' in that case) 10 * BW/Storage limit on Monitored DB Server instances Unlimited Limited
RequiredUnlimited If Limited in above parameter
Requiredthen specify the BW/Storage limit - * Log Collection & analysis on Monitored App Servers( in GB per day?) 5.0 * Analytics (on transaction) on collected Data(in 1000000 500000
Required750000
Required1000000
Required1250000
Required1500000
RequiredNA 2/13 transactions/events per day) Reporting on collected Data Unlimited Unlimited If Limited in above parameter
Requiredthen specify the Reporting on collected Data - * Provision to Swappable License (Platform
RequiredOS
RequiredDB etc) Yes Yes FEATURES AND FUNCTIONALITY PARAMETERS Provision of Single platform architecture and Web UI to address various dimensions of Application Performance Management End user experience monitoring
RequiredArchitecture discovery modeling and display
RequiredTransaction profiling
RequiredDeep-dive monitoring analytics
RequiredUnified visibility into Applicatio n
RequiredDB
RequiredServer
RequiredUser and Analytics End user experience monitoring
RequiredArchitecture discovery modeling and display
RequiredTransaction profiling
RequiredDeep-dive monitoring analytics
RequiredUnified visibility into Application
RequiredDB
RequiredServer
RequiredUser and Analytics Provision of Web UI to provide custom Role based access control for granular controls Yes Yes Provision of Automatic Business metrics and Application performance correlation through Analytics Yes Yes Provision of Automatic Infrastructure Metrices
RequiredLogs & Application performance correlation through Analytics Yes Yes Provision in the offered product for flexibility to monitor applications deployed On-Premise
RequiredMulti -location
RequiredMulti-DC
RequiredOn Cloud
RequiredOn hybrid-cloud On-Premise
RequiredMulti -location
RequiredMulti-DC
RequiredOn Cloud
RequiredOn hybrid-cloud Provision of Automatic & dynamic baselining of all components/metrice s including custom Yes Yes 3/13 metrices through AI/Machine learning Provision for manual overide of any baseline Yes Yes Provision for Code Level (Method/Class) diagnostic on Poorly performing transactions Yes Yes Provision for OOB integration or API to access APM Data as well as to integrate with leading Service Desk
RequiredDevelopment & Automation tools Yes Yes Provision for SSL Encrypted data transmission between every monitoring component Yes Yes Provision to perform synthetic jobs on web browsers in the same UI as the rest of the solution with capability to script & measure multi-page workflows Yes Yes Provision to store and work on historical data(in Days) 365 365.0 - 365.0 Or higher Web UI Capability Provision for Dashboard with summary on realtime data on Key Metrices (such as response time
Requirederrors
RequiredRequests count
RequiredInfra metrices etc) aggregated per application Yes Yes Provision for Drill Down capablities from summary Dashboard to any instance of any Application component with realtime data on Key Yes Yes 4/13 Metrices (response time
Requirederrors
RequiredRequests count etc) aggregated at that level Provision for Configuration
RequiredManagement
RequiredMonitoring
RequiredAnalysis & Reporting through Single Web-based user interface with SSO Yes Yes Provision to Create Custom Dashboards Yes Yes Provision for Alerts and Notification configuration through Web UI Yes Yes Capability to generate Reports through Web UI in the offered product for Basic Reports
RequiredCustom Reports
RequiredSchedule Reports Basic Reports
RequiredCustom Reports
RequiredSchedule Reports Capability to export generated reports in multiple formats PDF
RequiredCSV
Requiredexcel
Requiredhtml PDF
RequiredCSV
Requiredexcel
Requiredhtml Provision for usage and performance analytics based upon Device type
RequiredOS type
RequiredOS version
RequiredBrowser type
RequiredLocation Device type
RequiredOS type
RequiredOS version
RequiredBrowser type
RequiredLocation Provision to Display Key metrices on Geo Map Yes Yes APM Capability Capability to automatically discover business transactions and components including backends (DB
RequiredWeb Services etc) Yes Yes Capability to automatically create a visualization of the entire application topology & interactions within all components Yes Yes Capability to capture custom business metrics without changing application Yes Yes 5/13 code The offered product automatically can Count measure and score every transaction
RequiredDiscover code deadlocks Count measure and score every transaction
RequiredDiscover code deadlocks Provision to auto Identify for Slow transactions
RequiredError transactions
RequiredStalled tra nsactions
RequiredComponents & backends
RequiredExternal calls
RequiredSlow DB queries Slow transactions
RequiredError transactions
RequiredStalled transactions
RequiredComponents & backends
RequiredExternal calls
RequiredSlow DB queries Capability to provide Network Visibility on Host (Network endpoints & visibility) Yes Yes Provision of Detailed transaction traces down to specific lines of code/Method/Class Yes Yes Provision to Report application errors & exceptions Yes Yes Provision to collect DB data (SQL Explain & Execution plans
Requiredlocks
Requiredperformance
Requiredstalls etc) Yes Yes Provision to drill down from business transaction to correlated log entries in single platform Yes Yes Provision to compare business transactions flows for different custom time ranges (Trend Analysis) Yes Yes Provision of Application framework metrics (performance counters
RequiredJMX mBeans
RequiredJava Memory leaks etc) Yes Yes
RequiredNo Provision of Real user monitoring (all Popular browsers & Mobile Devices) Yes Yes 6/13 Capability to Monitor Containerized Application & Microservices metrices without changing container image Yes Yes Capability to group transactions together based on a user-identification parameter like Session ID
RequiredIP etc and display all transactions in order of execution Yes Yes Infrastructure Monitoring Capability Provision to automatically monitor basic hardware metrics for 1. CPU Memory & System Load
Required2. Disc Metrices
Required3. Network Metrices 1. CPU Memory & System Load
Required2. Disc Metrices
Required3. Network Metrices If Others
Requiredthen please Specify - * Provision to automatically monitor Process related metrices for Process ID
RequiredCount
RequiredResources thr oughput
RequiredThreads
RequiredStatu s Process ID
RequiredCount
RequiredResources throughput
RequiredThreads
RequiredStatus Real User Monitoring Provision for Mobile Apps (Hybrid & Native) with popular Mobile OSs across multiple App versions Yes Yes Provision to Trace transactions from App/browser all the way to the server side Yes Yes Ability to track user sessions(App/Browse r) to understand user flows and behaviour Yes Yes Ability to capture user interactions(User Journey) Yes Yes Provision for configurable option set through Web UI to monitor either all user-sessions & all requests or only a Yes Yes 7/13 SAMPLE set of sessions & requests as per need basis Provision to automatically inject js on all/selected pages Yes Yes Provision for browser/app metrices (cache hits
Requiredload time
RequiredTTFB etc) for all web resources on all pages being monitored Yes Yes Provision for detailed browser/app traces for poor performing end user requests Yes Yes Analytics Capability Provision for Automatic Impact analysis due to slow
Requiredstalled & error transactions Yes Yes Provision for Automatic analysis of end-to-end APM data to provide root cause analysis & hot- spots Yes Yes Provision for Automatic Application log data analysis & corelation with APM & Infrastructure Metrices Yes Yes Provision for Auto- Inject transaction Identifier in logs
Requiredso that logs for a particular transaction can be fetched and corelated with APM data Yes Yes Provision to correlate data between mobile/browser
Requiredserver
Requiredinfrastructure and log monitoring Yes Yes 8/13 Capable to offer graphical query builder as well as analytics query language to enable advanced users to create complex queries to get desired outcome Yes Yes Alerts & Notification Capability Provision for Point-n- click rules/Policy based configuration on Web UI to 1.Configure Alerts & Notification
Required2. Leverage multiple data inputs into analysis (app performance data
RequiredInfra data and Real User data)
Required3. Use Boolean logic to combine multiple conditions through AND/OR logic to combine different metrics into one trigger/alert 1.Configure Alerts & Notification
Required2. Leverage multiple data inputs into analysis (app performance data
RequiredInfra data and Real User data)
Required3. Use Boolean logic to combine multiple conditions through AND/OR logic to combine different metrics into one trigger/alert Provision to disable rule evaluation temporarily for predetermined maintenance windows Yes Yes Provision to send Notifications through eMail/SMS on alerts Yes Yes Provision to integrate with leading tools through OOB integration or REST API Yes Yes Provision for offer AI/machine-learning based alerting techniques Yes Yes Capability to associate diagnostics actions with alert (heap dump/thread dump) Yes Yes Capability to set alerts on custom metrics Yes Yes Infrastructure Requirement
RequiredOffered product can be installed
RequiredYes Yes
RequiredNo 9/13 Scalability & Updates configured and managed without taking additional Professional Support Required OS and DB licenses (if any) for deployment of APM solution in HA bundled with the offered product Yes Yes APM (All Components) Deployment in HA mode Yes Yes Agent can be managed from APM Web UI Yes Yes Server Upgrades/updates to be non disruptive to the whole APM ecosystem Yes Yes Agent able to collect & persist data even if it is disconnected from APM server for very short durations Yes Yes Agent able to sync collected data to APM server in time (sec) 60 60 Free upgradation for all version & feature during the warranty/support period Yes Yes All the APM component adhere to industry best practices for application security & free from latest OWASP Top 10 Most Critical Web Application Security Risks Yes Yes APM agent overhead of the application Resource Requirement while monitoring all the transactions Also Agent not to 3 3 10/13 downgrade its capabilities to match this limit to be in percentage Agent able to mask/strip sensitive data acoording to custom access rights Yes Yes Agent able to run as non root/admin user on supported platforms Yes Yes 24 * 7 Technical support centre from OEM in India Yes Yes Specify the 24*7 Technical support team location from OEM - * Technical team for Delhi-NCR from OEM Yes * Supported Application Framework .Net
RequiredJava
RequiredPHP
RequiredMySQL
RequiredP ostgreS
RequiredOracle
RequiredMS SQL
RequiredWindows Server 2008 R2 and above
RequiredMajor Linux Distributions
RequiredContainer (Microservices) .Net
RequiredJava
RequiredPHP
RequiredMySQL
RequiredPostgreS
RequiredOracle
RequiredMS SQL
RequiredWindows Server 2008 R2 and above
RequiredMajor Linux Distributions
RequiredContainer (Microservices) If other
Requiredin above parameter then specify the Supported Application Framework - * GENERIC PARAMETERS OEM/Bidder has to demonstrate the installation working to prove the Compliance of his parameters Yes Yes Maximum user handling capability - * Concurrent user handling capability - * Valid Licence copy to be provided YES * Software supplied through URL Link * Certifications Benchmarking of Software Products - * Hyper link to Data sheet - * 11/13 Number of same Softwares sold already 2000 * Details of Government Department email
Requiredphone no Of concerned authority where same Software installed for above - * * Specifications highlighted in bold are the Golden Parameters. * Bidders may note that In respect of non-golden Parameters
Requiredthe specifications 'Values' chosen by Buyer will generally be preferred over 'Bid requirement ( allowed Values) by the Buyer.
