COMPREHENSIVE MAINTENANCE AND PROVIDING OUTSOURCING OF WI-FI AND DIGITAL INTERCOM SYSTEM AT VARIOUS LOCATIONS UNDER GE UTILITY PLANT AND MACHINERY DELHI CANTT-10.

Amount

Section-I

Comprehensive maintenance of server based IP PBX wi-fi intercom system, including repair/ replacement of defective parts if any and make system fully functional installed at Piru Vihar complete comprising of following all as specified & directed by Engr-in-Charge :- Make : M/s Creative Telecom (P) Ltd Pocket- I ( Piru Vihar) (a) SIP based IP PBX -03Nos (b) OMNI Wi-Fi Sever-01No with antenna-31Nos (c) UPS offline and batteries-32 Nos (d) FXS gateway -35 Nos (e) WI-Fi receiver -31Nos (f) Hands free Car Set -60 Nos (g) Telephone wire from Hand set to machine room/antenna.

All as per item No 2 above but installed at DGIS complete comprising of following all as specified & directed by Engr-in-Charge :- Make : M/s Creative Telecom (P) Ltd Pocket -II (DGIS) (a) SIP based IP- PBX -02Nos (b) Wi-Fi Sever -01No,with antenna- 06 Nos (c) UPS offline and batteries -07 Nos (d) FXS gateway -09 Nos (e) WI-Fi receiver -06 Nos (f) Hands free Car Set -05 Nos (g) Telephone wire from Hand set to machine room/antenna.

All as per item No 2 above but installed at Baird Place complete comprising of following all as specified & directed by Engr-in-Charge :- Make : M/s Creative Telecom (P) Ltd Pocket -III (Baird Place) (a) SIP based IP PBX -01 No (b)OMNI wifi server -01No with antena -13 Nos (c) UPS offline -14 Nos (d) FXS gateway - 17 Nos (e) Wi-fi receiver - 13 Nos (f) Hands free Car set - 24Nos (g) Telephone wire from Hand set to machine room /antena.

Comprehensive maintenance of digital EPABX Exchange system of 4x4x40 lines installed at Manekshaw Marg including all defective parts Voltage Transformer of CAP 500 VA with output 220V +_1 %, steel casing enclosure for hands free operated with high gain amplifier telephone set, battery 12 volts 7 AH, MDF 20 Pairs, Caller ID (CLI) card for exchange, Analog Line extention(ALC) card exchange complete and system fully functional complete comprising of following all as specified & directed by Engr-in-Charge :- Make : M/s Creative Telecom (P) Ltd Pocket -IV (Manekshaw Marg) (i) Push button phone – 46 Nos (ii) KTS – 01 No (iii) Battery 17AH 12 volts – 02 Nos (iv) UPS system ( 500 VA 200 Volts) – 01 No (v) Telephone wire from handset to machine room at all lift buildings. (vi) MDF box120 Pairs - 01 No (vii) MDF 10 Pairs - 15 Nos (viii) EPABX Exchange - 01 No

All as per item No 5 above but installed at Arjan Vihar complete comprising of following all as specified & directed by Engr-in-Charge :- Make : M/s Creative Telecom (P) Ltd Pocket -V (Arjan vihar) :- (i) Push button phone – 44 Nos (ii) KTS – 01 No (iii) Battery 17AH 12 volts – 01 No (iv) UPS system ( 500 VA 200 Volts) – 01 No (v) Telephone wire from handset to machine room at all lift buildings. (vi) MDF box120 Pairs - 01 No (vii) MDF 10 Pairs - 15 Nos (viii) EPABX Exchange - 01 No

Notes for section-I :- (i) The comprehensive maintenance shall be done through OEM i.e. M/s Creative Telecom (P) Ltd. Necessary intent of MoU (on serial Page No. 106) from OEM as per Proforma & same shall be uploaded with cover -1, failing which the financial bids of that tenderer will not be opened & reject the tender in technical evaluation. (ii) The contractor will have to submit MOU as given on page No 107 & 109 from any one of the OEM i.e.M/s Creative Telecom (P) Ltd within fifteen days from the date of acceptance of tender, failing which the contract will be liable to be cancelled and further action to be taken as per policies in vogue. (iii) Contractor will conclude AMC with OEM and copy of the agreement alongwith tax invoice will be submitted to Engineer-in-Charge and GE before commencement of AMC. No payment will be made to contractor without submission of valid AMC agreement. (iv) The above maintenance include complete maintenance of existing intercom system by regularly and systematically examining as required for smooth and efficient functioning of the equipment. Cost of all spares items are deemed to be included in the above rate. (v) Contractor should send Telephone Mechanic to attend/ rectify the complaints for all the locations during 0800 Hrs to 1800 Hrs as and when complaint is lodged for breakdown on call basis for any number of times during the month.

Notes for section-I (Contd.../-):- (vi) contractor should rectify the minor defect within 8 hrs and major defect within 24 hrs after receiving the complaint from user/ MES Rep. failing which a penalty of Rs 1000/ per complaint per day shall be levied upon contractor. (vii) all minor/major spares for instruments (i.e. Phone handset, car set type hands free intercom set, steel casing enclosure for telephone set,MDF crown,CLI card, ALC card, battery 12 volts 7 AH of Make : Exide / Amarson / Standard Furkkawa etc) are deemed to be included in the quoted rates. (viii) The contractor deemed to have visited the site and seen the scope of work before quoting the rates. (ix) Monthly Service report duly signed by OEM, contractor & Engr-in-Charge to be submitted to deptt, failing which a penalty of Rs. 5000/- per individual EPABX system/ IP PBX system shall be levied & deducted from running payments of contractor.

SECTION-II

Providing outsourcing of Intercom attendant/ operator (semi-skilled) at lift maintenance control room to receive the distress call from lift car phone services, in each shift of 08 hours, in 02 shifts per day including Sunday & Gazetted Holidays. In addition to the control room services. lift complaints will also be noted and forwarded to concerned mechanic and JE(E/M) complete all as directed by Engineer-in-charge. Detail at the area(pocket wise) and requirement service shift is below:- (a) Location and shift details of intercom attendant/Operator (Semi-Skilled) for outsourcing :- (i) Location - Pocket-I (Arjan Vihar), Pocket-II (Manekshaw Marg), Pocket-III (Piru Vihar) and Pocket-IV (Baird Place) (ii) Including Sundays and Holidays (iii) 1st shift - 0600 hrs to 1400 hrs - 04 Nos. Intercom attendant/ operator. (v) 2nd Shift - 1400 hrs to 2200 hrs - 04 Nos. Intercom attendant/ operator. Total = 08 Nos Total Qty = 08 x 334 = 2672 Shifts TOTAL Intercom attendent/ operator per day against above locations= 08 Nos. Total Shifts = 2672 Shifts

Intercom Attendant/ Operator (semi-skilled) per person per Shift as per existing rates.

Employees Provindent Fund as per existing rates as applicable.

Employees State Insurance as per existing rates as applicable.

Contribution of Bonus as per existing rates as applicable.

Over Head & Profit as applicable.

Labour Welfare Cess (LWC) as applicable.

Notes for section II :- (i) Operator should have well experience to handle/operating the intercom system and control room. He should be responsible to maintain complaint register & disposal of each complaint as per instruction. (ii) Eductaion qualification must be minimum 10th pass + 1 year experience in similar field. (iii) Repair are to be carried out as & when required during entire contract period complete all as specified by JE(E/M)/Engineer-in-charge. (iv) Contractor will attend repair work/break down within 08 hrs from reporting by JE/Engineer-in-Charge, failing which penalty of Rs 1000/- per day per complaint will be levied upon contractor. (v) Contractor shall submit training certificate of each operator issued by the OEM after Acceptance of tender. (vi) Contractor shall install a biometric system to monitor the attendence of intercom attendants/ operator at a central location at each of location of Sch 'A' or as decided by Engr-In-Charge. The intercom attendants/ operator shall make their attendance with left thumb only or as directed by Engr-in-Charge in special case at start of shift, after 4 hrs of shift and at the end of shift. The attendance report shall be submitted to Engr-In-Charge on monthly basis. The cost of same is deemed to be included in the quoted rate. (vii) Keeping in view the emergent services of lift and lift control room work, the following points shall be noted as mandatory requirement in addition to as given in PS of tender documents:-

Notes for section -II (Contd.../-) (ai) The TRAINING CERTIFICATES of operators issued by the OEM i.e. M/s Creative Telecom (P) Ltd shall be submitted to Engr-in-Charge within fifteen days from the date of acceptance of tender prior to their deployment in the work. (aii) Contractor shall provide only trained intercom attendant/ operator and certificate to be submitted to Engr-in-Charge (as issued by Lift Manufacturers) within 15 days from date commencement of work failing which Rs. 5000/- per person per month will be deducted. (viii) Duty roster will be submitted by the contractor before commencement of the month for obtaining the approval of JE and Engineer-in-charge. Any change in duty roster will be made by the contractor, only after approval of Engineer-in-charge. (ix) Contractor should arrange proper uniform with name plate on shirt for the operators and its cost shall be deemed to be inclusive in the quoted rate and non-compliance of this shall invite necessary penalty as stipulated in PS clause and will be deducted from the running accounts. (x) The operator shall also be responible to inform any complaint of non functioning of intercom to the Engr-In-Charge. (xi) The rate quoted for items of outsourcing shall not be less than minimum wages as notified by Government of India/ concerned State Government/ Local Body, whichever is higher and also not less than applicable rates for contribution of employee towards Employees Provident Fund (EPF), contribution towards Employees State Insurance Corporation (ESIC), contribution of Bonus and Labour Welfare Cess (LWC) under respective headings/ sub-items. In case the rates quoted are less than the prevailing rates/ instructions under any heading(s), the bid will be treated as Non-Bonafide/Invalid, shall be disqualified and such bids will not be considered for acceptance. In such case, the lowest bidder shall be determined from amongst the valid/ bonafide bids only. The tender will be considered for financial evaluation only if the Section-II (item Nos. 8 to 13) are found bonafied.

Notes for section -II (Contd.../-) (xii) 'NIL' or 'Zero' Quoting against OH & Profit shall be render the bids as 'Non-bonafide' & will be rejected. (xiii) The GST is included in the rates quoted against all items. (xiv) Contractor is required to quote only upto two digits after decimal place (as per IS No. 2 : 1960) or otherwise it will be considered by rounding off to two digits after decimal place. (xv) Bonus will be applicable along with manpower requirement in the tender and as per Bonus rules. The quoted rate against bonus is to be considered for payment on actual basis. The contribution toward Bonus amount is payable only after submission of valid and authentic document in support of having paid the requisite amount of bonus to the workmen. The contractor has to submit the proof of bonus at the time of claim of RAR/Final Bill. Similarly items/ sub items of ‘contribution towards EPF’ and ‘contribution towards ESIC’ shall also be payable after submission of valid and authentic document in support of proof of payment.

SECTION-III

Supply & fixing in repairs of PVC insulated telephone cables of size 0.50 mm ATC x 10 pairs, fixing of in wall / pole including taking down old unserviceable cable complete all as specified & directed by Engr-in-charge. (Make:- Kalinga/ Polycab/ Finolex/ Plaza / Havells).

Supply & fixing in repairs of PVC insulated telephone cables of size 0.50 mm ATC x 5 pairs, fixing of in wall / pole including taking down old unserviceable cable complete all as specified & directed by Engr-in-charge. (Make:- Kalinga/ Polycab/ Finolex/ Plaza / Havells).

Supply & fixing in repairs of PVC insulated telephone cables of size 0.50 mm ATC x 2 pairs, fixing of in wall / pole including taking down old unserviceable cable complete all as specified & directed by Engr-in-charge. (Make:- Kalinga/ Polycab/ Finolex/ Plaza / Havells).

Supply & fixing in repairs of lift car set type, hands free operated with high gain amplifier intercom set (Telephone) complete all as directed by Engineer in charge. (Make : TATA / BEETAL / Panansonic)

Supply & fixing in repairs of stainless steel casing enclosure for (Telephone) lift car set hand with looking arrangment as per site requirement complete all as specified & directed by Engr-in-charge.

Notes for section- III :- (i) The cost of Setion -III is not included in any of the items mentioned in Section -I.

PARAS ENTERPRISES

Deven Associates