SUPPLY OF VOICE LOGGER

The bidder should be the Original Product Manufacturer (OEM) or an authorized dealer of the OEM with supply experience of ICT solutions Hardware/software

The bidder should have supplied, installed and commissioned satisfactorily the ICT solutions (Hardware/software) for a value not less than 80% of the estimated bid value during last 3 years 2020-21, 2021-22 and 2022-23 either in single or multiple orders

The bidder should have a support office/Service Centres in Bengaluru, as on the date of tender submission.

The bidder should agree for warranty for a minimum period of 1 year from the date of supply and acceptance for all the supplies. The Warranty should carry service and maintenance, replacement of Product/hardware/ software/spares free of cost. The bidder should provide adequate spares and service support during the period of Warranty. Ensure availability of service/spares for at least next 2 years for the products offered after completion of the Warranty period

The Bidder should undertake that the System/Software supplied by the vendor is genuine and does not contain used or any refurbished parts. The bidder / OEM should not have been debarred/blacklisted by any State Government, Central Government, Central and State Govt. Undertakings/ enterprises/ Organizations and by any other Quasi Government bodies/ Organizations, World Bank / Govt Emarketing portal or any major Enterprise / Organization in India for non-satisfactory performance, corrupt and Fraudulent or any other unethical business practices, not meeting critical conditions/security clearance etc. The bidder should not be under liquidation court receivership or similar proceedings and should not be bankrupt.

The bidder from such countries sharing a land border with India will be eligible to participate only if the bidder is registered with the Competent Authority as per the Directions of the Ministry of Finance Government of India. If the bidder is sharing a Land border with India then Registration Certificate and Model Certificate issued by the Competent Authority to be obtained as specified vide Office Memorandum No. F.No.6/18/2019 - PPD issued by Ministry of Finance, GOI dt.23rd July 2020 and GO of GoK vide No. FD 455 Exp-12 2020 Bengaluru Dated:25.08.2020.

The Products offered by the bidder shall meet the specification as per Appendix I of the Bid Document. The bidder should agree to demonstrate the Product offered as required by the procurement entity and should submit the following document along with Bid documents for each of the product they have offered.

The bidder should have Average Annual turnover not less than 20 Lakhs, during preceding 3 years 2021-22, 2022-23 and 2023-24 All the documents below for 3 years: