GE/SRA/T-47/2025-26

Attending to complaints pertaining to unserviceability of Storage Water Heaters (Geysers), of any make or capacity and any other related electric complaints, installed in Married Accn, Billets and OTM Accns of AF Stn by deploying skilled electrican/technician/fitter for inspection and identification of the nature of defects complete all as specified and directed. NOTE:- (i) The contractor shall ensure that his supervisor meets the concerned JE or complaint cell attendant every morning on working days and obtain details of the complaints received. The complaints may also be communicated to him telephonically. He will subsequently deploy suitable labourers to attend and rectify the complaints on the same day. (ii) All endeavor shal be made to rectify the defects on the same day. However, in case large scale repairs are required the same shall be conveyed to the JE/Engineer-in-Charge immediately. (iii) Rectification of the defects shall be measured and paid seperately. (iv) Failure to attend the office or attending to the complaints on the same day will attract a penalty of Rs 200/- per day and the same shall be recovered form the payment due to the contractor. Decision of GE, in this regard, shall be final and binding. (v) A complaint slip containing 100 pages in duplicate (in different colour), printed as per existing format and duly binded shall be provided by the contractor for maintaining records of the complaints attended. Cost of the same shall deemed to be included in the quoted rate. (vi) Any single appliance, involving multiple defects, shall be considered as one unit. (vii) Measurement for geysers, to be repaired under Sl Item No 1.02 & 1.03 shall be recorded seperately and payment shall be made seperately for Geysers recorded under Item No. (1.01 & 1.02) and Item No (1.01 & 1.03).

Rectification of petty defects, as observed in storage water heaters (geysers), in existing position i.e. without taking down/lowering of geysers, such as replacement of unserviceable heating elements, heating plate assembly, thermostat, indicating lamps, pressure release valves, nuts & bolts, connecting pipes, wires, plug tops, switches, sockets, MCBs etc and Testing on Completion to the entire satisfaction of Engineer-in-Charge/JE, complete all as specified and as directed. NOTE :- (i) Accessories/Parts required for repair of Geyser will be Measured & Paid under appropriate Items of SCHEDULE 'A' (BOQ/PRICE SCHEDULE) here-in-after as 'Supply Only'. (ii) Quoted rate shall be deemed to include for the cost of minor spares, accessories (other than mentioned here-in-after) and consumables required for satisfactory repair of geysers. No claim shall be entertained during currency of work. (iii) In order to avoid delay in rectification of defects, the Contractor shall ensure that certain parts & accessories of geysers, in requisite qty as directed by Engineer-in-Charge, shall be procured before hand and deposited with the concerned JE, who will issue the same to contractor's supervisor daily for carrying out the repairs. On exhaustion of the stock, the same shall be reiplenished by the contractor. (iv) Any geyser involving multiple repairs will be measured as one unit. However, replaced parts will be measured seperately.

Taking down/lowering of unserviceable Geysers, of any make or capacity, from any height, by disconnecting all Water and Electric Connections, opening of Geyser for repairs/replacement of unserviceable Accessories and parts, removing all rusted Nuts, Bolts, checking of Inner Tank to make Fully Leakage Proof and Testing the same with Water Filling/Air Pressure, re-assembling and re-fixing / re-mounting the same in Original Position and providing necessary Water/Electric Connection and Testing on Completion to the entire satisfaction of Engineer-in-Charge, complete all as specified and as directed. NOTE :- (i) Accessories required for repair of Geyser will be Measured & Paid under appropriate Items of SCHEDULE 'A' (BOQ/PRICE SCHEDULE) here-in-after as 'Supply Only'. Additional works/repairs to be carried out on the parts of dismantled geysers shall be measured as "M&L" as per respective items considered here-in-after. (ii) Quoted rate shall be deemed to include for the cost of minor spares, accessories (other than mentioned here-in-after) and consumables required for satisfactory repair of geysers. No claim shall be entertained during currency of work. (iii) Any geyser involving multiple repairs will be measured as one unit. However, replaced parts will be measured seperately.

Supply only Apparatus Plate (as approved) suitable for Geyser 25 to 50 Litre capacity, complete all as specified and as directed.

Supply only Geyser Element, cup/triangular/threaded type, 1.5 KW, ISI Mark (as approved), complete all as specified and as directed.

Supply only Geyser Element, cup/triangular/threaded type, 2.0 KW, ISI Mark (as approved), complete all as specified and as directed.

Supply only Gasket Rubber Ring for Heater Plate of any size Geyser (as per site), complete all as specified and as directed.

Supply only Indicating Neon Lamp Red / Green, Round/Square in shape (as approved), suitable for Geyser 25 to 50 Litre capacity, complete all as specified and as directed.

Supply only Insulation Material Glass Wool complete (as approved) and filling in Geysers 25 to 50 Litre capacity, complete all as specified and as directed.