Supply, Installation, Testing, Commissioning& Maintenance of CCTV Surveillance system at retail liquor outlets with Centralized Command and Control Center at MSIL Head Quarters in Bengaluru

OEM company for Camera & NVR should have its own company registered in India (under Incorporation of Companies Act, 1956/ 2013) since last 10 year. Any representation through a Dealer/ Distributor/ consortium shall not be treated as OEM. This must be supported by necessary statutory documents. CCTV OEM should have manufacturing in India since last Seven years and Foreign CCTV OEM should have manufacturing unit globally from last 10 Years. The bidder should not supply the products which are manufactured in China.

The CCTV OEM/bidder must have supplied at least 5,000 Nos. of IP cameras in the last 3 years in a single purchase order to any PSU/ Police/ Safe City/ Smart City project for CCTV installations across multiple locations as of the bid submission date. Proof of purchase order and supply documentation must be submitted accordingly.

The Bidder/OEM should furnish an undertaking issued by OEM, in the form of an affidavit stating that the equipment/Software supplied by the vendor is genuine and does not contain used or any refurbished parts.

Local Presence: As on the last day of bid submission: a) The OEM/bidder should have presence in India with their registered office and experience in supply or upgrading the Surveillance equipment and Security Systems since last 10 years. b) OEM should have a fully functional Service/Support Centre in KarnatakaMinimum4 (1 preferably in Bengaluru).

The CCTV OEM should have below ISO Certifications for Quality Environment Security management and Health and Safety Management system for manufacturing of all types of Cameras and NVR or DVR. All the CCTV Components Camera VMS NVR DVR etc should be from same OEM for seamless integration and ease of operation. The Bidder shall attach the copy of the OEM s ISO Certificate along with the bid.

The OEM should have CMMI level 5 certification to validate its performance across a range of critical business capabilities, including product development, service excellence, workforce management, data management, supplier management, and cyber security.

The BIS certificate should be in the name of the quoted OEM brand name only. The CCTV OEM should have direct manufacturing capacity in India for at least7 years minimum (not third party or contractual) having own Factory in India. Any third-party manufacturing / Subsidiary-partnership manufacturing or contractual manufacturing will not be accepted.

Quoted CCTV OEM should be listed as a member of STQC on or before tender submission date. Same shall be verified from the official website of STQC (stqc.gov.in).

OEM BRAND should have its trademark registration under Govt. of India

The MAC address of the cameras must be registered in the name of OEM.

The OEM should have their CCTV camera and NVR complied with ONVIF protocol and OEM should be listed on ONVIF website.

The quoted CCTV OEM should be a Full member of ONVIF. For verification purposes, all the relevant details should be available on the ONVIF website. The OEM should give a declaration about its full membership.

The bidder / OEM should not have been debarred/blacklisted by any State Government, Central Government, Central and State Govt. Undertakings/ enterprises/ Organizations and by any other Quasi Government bodies/ Organizations, World Bank / Govt E marketing portal or any major Enterprise / Organization in India for non-satisfactory performance, corrupt and Fraudulent or any other unethical business practices, not meeting critical conditions/security clearance etc. during the past. OR Delisted/ barred/ penalized by the Government e Marketing Portal GeM for the reasons of not fulfilling or breach of terms of the Portal as on the date of Tender submission.

The bidder should agree to a minimum Warranty period of 2 years for the upgraded equipment & accessories. The Warranty should carry replacement/ service/maintenance of equipment/accessories free of cost and provide adequate spares and service support during the period of Warranty

As per the recent directions of the Central and State Government, the bidder should not supply the products which are manufactured in China.

OEM should have own online-dedicated CCTV support center available during working hours and a fully equipped repair and maintenance office in India. Full disclosure should be made to ensure that the OEM can be contacted in case there are any requirements in future.

The bidder should have adequate manpower for installation of the software, technical support team & for training the department officials as per Project deliverables.

The End of Life of the CCTV systems and Accessories shall be minimum 3years.The OEM should give an undertaking to this effect and ensure spares and service support for at least next 03 years for the products quoted by them

The Camera OEM should comply with General Data Protection Regulation (GDPR) & Waste Electrical and Electronic Equipment (WEEE) . OEM should have valid EPR (Extended Producer Responsibility License/ Authorization No. from Central Pollution Control Board for Electrical & Electronic Equipment E-Waste. OEM needs to submit its certificate with technical bid. The Camera OEM should be an affiliated Industry Training Partner of an appropriate active and approved training council of NSDC in field of electronic security / CCTV/ Video Surveillance or similar for a period of minimum two years. The Bidder should have a minimum of 2 technical resources in their payroll and should be certified by Camera OEM. The certificate may be verified with OEM. The Bidder shall submit a copy of documentary evidence of certificate of affiliation / MoU / relevant supporting document issued by the council in the name of OEM. The certificate may be verified with the relevant issuing authority.

The Products offered by the bidder shall meet the specification as per Appendix-1 of the Bid Document.

The bidder/OEM from such countries sharing a land border with India will be eligible to participate only if

The bidder / OEM should have Minimum Average annual turnover Rs. 150 Cr, during the preceding three financial years 2022-2023, 2023-24 and 2024-25.