Setting an Integrated Forest and Wildlife Control Room envisioned to be implemented will be a state-of-the-art facility, staffed with highly trained personnel and equipped with advanced technology to effectively manage various aspects of wildlife-related issues. The bidder shall design, procure, supply, implement, commission, operationalize, test, UAT, Go-Live, support, and maintain the control room and related equipment and software for a period of 2 years from the date of installation and Commissioning and successful user acceptance test along with setting up of an ancillary control center at one location in field with its 1 year maintenance.

Inbound call distribution system with Backup

Inbound call distribution - Set Up Inbound call distribution system is responsible for receiving the distress calls from different people from Our office region to raise the issue and log/inform the problem. This system will receive call on a dedicated phone number and will distribute among the customer agents sitting inside the control room.

SIP LINE (10 Lines) with backup - Call waiting time should be reduced so there should not be waiting for caller.

Call recording and Data Backup - Services – Cloud based object storage service.

Forest Incident management system

Incident management system

Incident management system

Alerting Software

Alerting Software

Alerting Software - Support & Operation : Production support cost for application and operational cost for technical support of the application.

FRV Monitoring Software

FRV Monitoring Software - Development & Installation : Field Response Vehicle system is management and handling the field vehicles with Android device mounted on vehicles. Alerts are sent to these response vehicles based on the incidence. Also, these systems manages the location of vehicles which could be displayed. Geofencing and location alerts would be part of this application. Locations are to be displayed on control room

FRV Monitoring Software - Support & Operation: Production support cost for application and operational cost for technical support of the application.

Reporting Software

Reporting Software Development & Installation: Reporting software involves analysis and data collection and graphical plotting. Application collects data from other systems and relate the data to show a complete picture of the analysis of incidences and actions with response time.

Reporting Software Support & Operation: Production support cost for application and operational cost for technical support of the application.

Cloud Services

Cloud Servers (QTY 5) • 2vCPU

Vulnerability Assessment report

Vulnerability Assessment report - Security: Security assessment report for application from third party vendor from govt empanelled agency for security audits of applications.

Notifications (Email, SMS)

Notification Service (Email, SMS) Notifications are to be sent to various users as per Alert Application.

75-inch or larger Smart TV with 4K display and HDMI

75 Inch or larger Monitors Screen

Tablets

Android Devices on Vehicles - These are systems with touch screens are to be mounted on Field vehicles. These systems will have pre-installed app installed. These systems will have power connectors to get connected with the Vehicle Battery for power requirements.

GPS Sims from telecom provider for data communication

Computer Systems

• Processor: Intel Core i5 12 Gen

Wiring and Installation

Networking

WAN Internet Connection 75 Mbps or Above

Maintenance and Support

Cloud Server 5, Computer Systems 4 & Networking

Inbound call distribution system with Backup

Items

Software & Hardware System (for 1st year)

Next year maintenance of Software (for 2nd Year)

New Mobile control Room Setup, Maintenance.