Procurement of 2U Rack Server, 42U Integrated Smart Rack, 42U Server Rack and Storage NAS 500TB - Unified Storage 500TB Usable, 24Port SAN Switch under Phase-III of eCourts Project to the High Court of Karnataka, Bengaluru and Benches at Dharwad & Kalaburagi

The tenderer should be a manufacturer who must have manufactured, tested and supplied the equipment (s) similar to the type specified in the ‘Schedule of Requirements’ up to at least xxxx % of the quantity required in any one of the last 3 years. The equipments offered for supply must be of the most recent series models incorporating the latest improvements in design. The models should have been released on or after xxxxx and be in satisfactory operation for xxxxx months as on date of tender opening. Certificates to be provided as per Section XII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The manufacturer furnishes authorization in the prescribed format assuring full guarantee and warranty obligations as per General Conditions of Contract and Special Conditions of Contract. Manufacturers Authorization Form to be provided as per Section XIII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The tenderer, as authorized representative, has supplied, installed and commissioned satisfactorily at least xxxx % of the quantity similar to the type specified in the Schedule of Requirements in any one of the last three years which must be in satisfactory operation for at least xxxxx months on the date of tender opening and must be providing annual maintenance services for the above computer installations in xxxxx centres in Karnataka State for over one year.

The tenderer should furnish the information on all past supplies and satisfactory performance as per Section XII.

The tenderer should furnish details of Service Centres and information on service support facilities that would be provided after the warranty period (in the Service Support Form given in Section XV)

The legal status, place of registration and principal place of business of the company or firm or partnership

A detailed description of the essential technical and performance characteristics of the goods.

A list giving full particulars, including available sources and current prices, of spare parts, special tools, etc., necessary for the proper and continuing functioning of the goods for a period of two years, following commencement of the use of the goods by the Purchaser

Item-by-item commentary on the Purchaser's Technical Specifications demonstrating substantial responsiveness of the goods and services to those specifications or a statement of deviations and exceptions to the provisions of the Technical Specifications.

Confirmation that, if the tenderer offers system and/or other software developed by another company, such software operates effectively on the system offered by the tenderer; and the tenderer is willing to accept responsibility for it’s successful operations

Confirmation that the tenderer is either the owner of the Intellectual Property Rights in the hardware and software items offered, or it has the proper authorization and/or license from the owner to offer them. Wilful misrepresentation of these facts will lead to the cancellation of the Contract without prejudice of other remedies that the Purchaser may take

Capability Statement as per Section XIV of Tender Document

Annual Turnover: The Bidder should have an annual turnover of a minimum average of 06 Crores in the last three financial years 2022-23, 2023-24, and 2024-25. Turnover Information along with documentary evidence in support shall be furnished as Annexure-1 Financial Status. The turnover information shall be furnished with Charted Accountant certificate only

Past Experience: The bidder should have executed supply and installation of the IT Hardware value worth Rs 3.0 Crores, in a single or multiple projects during the last 3 years.

Details of the bidder: Company Information shall be furnished as per Annexure-3. Bidder/OEM should have a head office/Regional office in Bengaluru.

Manufacturer Authorization form (MAF) MAF Issued by OEM, for each of the line of items, to the bidder/authorized dealer/ SI should be submitted as per Annexure 4.

Under taking by OEM: The End of Life of the Products quoted supplied shall be a minimum of 3 years. The OEM should give an undertaking to this effect and ensure spares and service support for at least for the next 5 years for the product/s quoted.

Bidder Service Center: Bidder/OEM should have an office / Regional office at Bengaluru, and also shall have good service & technical support at Bangalore and atleast 4 revenue regions of the state and minimum one service representative at every district headquarters and relavent documents shall be furnished as per annexure-6

Direct Presence of OEM: The quoted Product OEM should have a direct presence in India. Documentary evidence to confirm the presence along with Annexure-7 needs to be submitted.

SERVICE & RMA Setup of OEM: The quoted Product OEM should have its own online-dedicated Product support center along with the toll-free number which is available during working hours and a fully equipped repair and maintenance office in India. Documentary evidence to confirm the presence along with Annexure-8 needs to be submitted.

PRODUCT CERTIFICATES: All systems and components must comply with ISO Standard /CE/ FCC/ UL/ BIS/ MCC certifications or requisite Certificates if any to meet the compliance of Government Orders / Circulars / Notifications / LAW. Copy of relevant certificates is mandatory.

PROCESS & QUALITY CERTIFICATIONS: OEM should have CMMI level-3/ISO 9001 or Higher certification. Copy of relevant certificates is mandatory.

PRODUCT WARRANTY: All product and accessories should have OEM warranty minimum of 05 years, the letter from OEM on their letter head confirming to this should be attached with the tender.

The Undertaking by Participant/Bidder in conformity with the following:Undertaking by participant/Bidder in pursuance to Govt. Circular on Border Country Land sharing - vide circular no: FD 455 Exp-12/2020, Dated: 10.03.2021, where clarifications issued by the office Memorandum No:F.18/37/2020-PPO, Dtd: 08.02.2021, or any other GO pursued later as per pro-forma attached enclosed at Annexure-12. Other Tender Terms and Conditions.

Startup Company: Bidder to indicate, whether Clause No. 11.19 for Startup companies is applicable. If yes relevant document is to be enclosed separately for scrutiny.

Undertaking- Annexure-III of the Government of Karnataka G.O No. FD-455 EXP-12, 2020 Bengaluru, dated 01.04.2023

To ensure seamless integration, compatibility, and unified support, the bidder must propose servers and storage systems manufactured by the same Original Equipment Manufacturer (OEM). The OEM must have a proven track record of providing both servers and storage solutions with a unified management ecosystem.

Technical Specification of 2U Rack Server, 42U Integrated Smart Rack, 42U Server Rack and Storage NAS 500TB - Unified Storage 500TB Usable, 24Port SAN Switch to be supplied