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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹7.6 CrAccepted-AOC C 106 7 NARAINA INDUSTRIAL AREA PHASE I NARAINA SOUTH WEST DELHI DELHI 110028 | NEW DELHI | DELHI | 110028 | ₹7.6 Cr | L1 | Accepted-AOC Bidder is L1. |
| 2 | L2₹7.9 Cr+₹27.1 L (3.57%)Rejected-Finance G1 227 228 H1 236 239 SITAPURA INDUSTRIAL AREA JAIPIUR RAJASTHAN 302022 | JAIPUR | RAJASTHAN | 302022 | ₹7.9 Cr+₹27.1 L (3.57%) | L2 | Rejected-Finance Bidder is NOT L1. |
| 3 | L3₹8.8 Cr+₹1.2 Cr (16.0%)Rejected-Finance 43 FF C CENTRE BASANT LOK VASANT VIHAR SOUTH WEST DELHI DELHI 110057 | NEW DELHI | DELHI | 110057 | ₹8.8 Cr+₹1.2 Cr (16.0%) | L3 | Rejected-Finance Bidder is NOT L1. |
| 4 | Rejected-Technical | - | - | Rejected-Technical Bidder is technically NOT qualified. |
| 5 | Rejected-Technical 2ND FLOOR S 2 POCKET S PHASE II OKHLA OKHLA NEW DELHI DELHI 110020 | SOUTH EAST DELHI | DELHI | 110020 | - | - | Rejected-Technical Bidder is technically NOT qualified. |
Tender Value
Refer Docs
EMD Value
₹2.0 L
Closing Date
27 Jun 2025, 2:30 pmClosed
GM (Contracts)
Noida
Engagement of agency for Call Centre-Operations for CGD (City Gas Distribution) Customers for 26 Gas awarded to IOCL
2025_PLHO_185278_1
PLCC/CGD Call Centres/CGD/25051
Open Tender
Manpower Supply Services
Service
1460 days
As per tender
Please refer Tender documents.
7 documents required · 7 mandatory
₹2.0 L
Yes
7 Feb 2026
3 Jun 2025
28 Jun 2025
3 Jun 2025
27 Jun 2025
16 Jun 2025
3 Jun 2025 - 11 Jun 2025
Indian Oil Corporation eProcurement portal Created By: Faisal Rahman Created Date/Time: 07-Aug-2025 10:26 AM Tender Title: Engagement of agency for Call Centre-Operations for CGD (City Gas Distribution) Customers for 26 Gas awarded to IOCL Tender ID: 2025_PLHO_185278_1
Tender Inviting Authority: General Manager (Contracts)
Name of Work: Engagement of agency for Call Centre-Operations for CGD (City Gas Distribution) Customers for 26 Ga’s awarded to IOCL
Contract No: PLCC/CGD Call Centres/CGD/25051 (BoQ1)
SCHEDULE OF WORK / ITEM(S)
Sl.No Bidder Name Estimated Rate Quoted Percentage Quoted Rate in Figures and Words (Iteration 0)
1.00 Cyfuture India Pvt Ltd (GSTN-09AABCC7015R1Z9) BID ID -1077739 21090456.73 -.30 21058328.32 Two Crore Ten Lakh Fifty Eight Thousand Three Hundred and Twenty Eight
2.00 Insight Customer Call SOlutions Limited (GSTN-NA) BID ID -1078758 21090456.73 87.85 30498726.84 Three Crore Four Lakh Ninty Eight Thousand Seven Hundred and Twenty Six
3.00 GERMANIUM TECHNOLOGIES LIMITED (GSTN-NA) BID ID -1077788 21090456.73 -25.64 18344548.41 One Crore Eighty Three Lakh Fourty Four Thousand Five Hundred and Fourty Eight
Lowest Amount Quoted BY: GERMANIUM TECHNOLOGIES LIMITED(18344548.41)
BOQ Summary Details Tender Title: Engagement of agency for Call Centre-Operations for CGD (City Gas Distribution) Customers for 26 Gas awarded to IOCL Tender ID: 2025_PLHO_185278_1
Sheet Name Sl.No Bidder Name Amount Bid Rank
BoQ1 1 GERMANIUM TECHNOLOGIES LIMITED (BID ID -1077788) 18344548.41 L1
2 Cyfuture India Pvt Ltd (BID ID -1077739) 21058328.32 L2
3 Insight Customer Call SOlutions Limited (BID ID -1078758) 30498726.84 L3
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tech_eval.pdf
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fin_eval.pdf
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