TMH/TMH/2025-26/CAP/EO/0014

Model:

Year of Introduction:

Probable end of support:

Country of Origin :

GTE Availability: 121 Vacuum Assisted Automatic Tissue Processor

Please quote the model which is including the latest state of art equipment and meets the basic minimum specifications. The quoted model should be latest introduced with end of support not before 10 years from the date of installation at TMC.

Item Description

It should be a fully enclosed Vacuum tissue processor capable of procesing at least 300 standard tissue cassettes

The system must be able to accommodate large blocks of size 2.0 inch*3.1inch (52 mm * 80 mm size)

The system must be able to be connected to a remote monitoring facility to aid error handling.

The system must have an illuminated reagent area or equivalent technology to aid the identification of low volume reagents prior to processing.

Easy to learn and operator interface with a solvent resistant color touch screen

Should be programmable upto atleast 20 programs and user adjustable protocols

Should have atleast 10 reagent containers and 4 or more paraffin stations

Should have reagent management system for monitoring processing history of reagents, also to ensure reagents are at optimum processing conditions and levels. The level sensors are essential for monitoring reagents levels at retort.

The system must have the facility to protect the patient sample when a low volume reagent issue or a failure to pump in a reagent occurs.

Should have a mechanism to ensure the safety for reagent and wax level in the retort

Retort temperature for reagents should be upto 65°C

Wax bath temperature should be in the range from 40°C to 65°C

The system must be equipped with one paraffin waste container, for automatic disposal of used paraffin wax.

Should have adequate vacuum & pressure built up system for proper infiltration

Paraffin infiltration must be performed from at least four or more removable containers, of which one is big enough to melt the paraffin pellets without refilling.

The system must perform an automatic check of the connection of the reagent bottles prior to starting a run.

Magnetic stirrer or through pressure vacuum pump in pump out should be used in the retort for continuous agitation to maintain the temperature equilibrium which in turn maximizes the fluid/tissue exchange ratios.

Reagent container should have minimum 3.5 litres capacity & wax containers should have minimum 3.5 litres capacity

Programmable incubation time 0-99 hours, 59 minutes and delay end time upto one week

The System must have at least 3 different customer definable cleaning programs using up to three different solutions should including a warm water cleaning function

The system must have the option to perform the vapour control by carbon filter, based in a separate compartment from the reagent bottles.

Should have flexibility to run standard, short or extended clean cycles

Should have provision to reduce wax consumption.

Warning codes and error codes should be displayed in case of event failure such as underfill of any of the reagents, low temperature, etc.

Should have unlimited storage of error logs and run logs in order to retrive them in future

Should have high efficiency activated carbon filter to ensure user safety & to reduce exposure to hazardous fumes

Should have parallel printer port, alarm port & serial communication port or RS 232 port

Following additional accessories should be provided along with the equipment:

Power supply- 100-240VAC, 50-60Hz

UPS with stabilizer of adequate capacity with trolley should be provided.

Should perform preventive maintenance (2nos) during warranty,AMC,CMC & if entered into AMC(includes unlimited breakdown calls) /CMC (which will include spare replacement, breakdown calls). Vendor to submit SOPs for PMS at the time of installation/ commissioning. This is mandatory requirement.

Performance certificates of IQ,OQ,PQ tests to be submitted at the time of installation/commissioning.

Vendor to submit the technical data sheet, brochure etc as a tender document with reference to the quoted make & model. Please mention the reference page no., etc in these documents against each technical specifications in the compliance.

Vendor to submit list of consumables/consumable Spares( i.e.spares need to be replaced at regular intervals, maybe quarterly/half yearly/yearly etc.) if any.

Please submit pre installation requirements [electrical, HVAC, Compressed air along with air pressure mentioned), water requirement (RO/DI/Distilled water with its pressure, flow rate per hour) ; if any of the above is essential]

Vendor to provide UPS with adequate capacity, if required for the quoted equipment. If not required, vendor to mention the same.

Vendor to submit details of footprint size & weight of the quoted model.

Vendor to submit power consumption.

Demo of the quoted model , will be required if so desired by the user, after the opening of the technical bid and prior to opening of financial bid. This is for technical evaluation. All technical specifications mentioned above to be mandatorily shown in the demo unit.

User's/Installation list: A list of installations of the quoted model with the address and contact numbers to be provided.

Predispatch inspection at factory will be required if desired by authorities.

Should be CE/US FDA/BIS/ICMED approved.

Vendor should provide the User manual and service manual copy during the installation of the equipment.

Unpacking and shifting the consignment to the installation site is to be included in the vendor's scope of supply. Bidder/manufacturer/authorized service provider should take responsibility to lift /shift the consignment from unloading site to the installation site. Unloading site shall be Stores department, Tata Memorial Hospital Parel. If needed ,bidder has to arrange for the labours at no charge to . (Before submitting the quotation,bidders may visit Tata Memorial Hospital Parel. to know unloading and installation site.

Training:

Operational training to be provided onsite to all departmental staff and primary level maintenance training to be provided to inhouse Biomedical Engineers.

Local Service Support: Should have local office and service support/service engineer for attending the breakdown calls. Details to be submitted.

Response Time: Should not be more than 06 hrs from lodging a breakdown complaint on toll free or by email.

Warranty- 2 years

CMC- Cost per annum will be considered for all bidders for 8 years after warranty

Warranty and CMC Should include a) 2 preventive maintenance/ year and unlimited breakdown calls along with spares.b) All bought out items quoted along with the main system (local/non-local) and UPS should be covered. c) Yearly calibration/Validation, Testing and measuring equipment used should be traceable to SI units through National/ International standards (as per NABL/NABH norms). d) PM kit if any. e) All upgrades/update, no seperate licence fees will be payable.

Back to back assurance to be taken by the supplier from OEM to supply spares for minimum 10 years and to be submitted.

The supplier and / or its Indian agent will be required to maintain the equipment and all its bought out items (including software updates and various licenses) used for the functionality of the system in good working condition during the warranty/ CMC period with 96% uptime guarantee.

Equipment shall be fully functional to be considered as the uptime. In case of partial functionality, the proportion of functionality shall be determined and downtime shall be adjusted by such proportion (i.e. if the equipment is 70% functional, 30% downtime shall be applicable). In cases where it is not possible to definitely determine the proportion of functionality, the downtime shall be considered as 100%.

The decision of the TMC management or its representative in determining the % of the downtime shall be final and binding.

Essential period to shut down the equipment entirely or partially during warranty/CMC period shall also be included in the downtime while calculating the guaranteed uptime i.e. all features as per specifications in purchase order should be functional for uptime.

The penalty applicable for downtime shall be calculated on an hourly basis and will be at the rate of 0.004% per hour (0.1% per day) of the total cost of the equipment (excluding works), during and up to the period of warranty/ CMC. There shall be a permissible down time of 360 hours per year, beyond which the down time penalty will be applicable.

However, in case of the downtime exceeding seven days (i.e. 168 hrs) at a stretch, the downtime beyond these 168 hours will be considered for calculation of downtime penalty.

The levy of this penalty shall be at the discretion of director TMC irrespective of the overall up time of the equipment throughout the period of the warranty or CMC.

This clause is to ensure maximum uninterrupted service to patients and hence Director, TMC’s decision in enforcing / invoking this clause will be final and binding for all.

For CMC, W.O. issued by TMC shall be final as per D.A.E. Norms. TMC & its units shall not sign separate legal contract as per vendor’s format.

1) If 2 years comprehensive warranty and CMC for 8 years after warranty condition is not adhered to, TMC reserves right to reject the offer.

2) Please mention whether UPS is required for the equipment. If so should be included in the offer.

3) Only Yes or No should be mentioned in compliance report and additional information should in remarks column.