OUTSOURCING SERVICES FOR MAINTENANCE AND UPKEEPING OF MD/ OTM ACCN AND CONSERVANCY AND HOUSEKEEPING SERVICES FOR MES OFFICES AND INSTALLATION AT KALIMPONG MIL STN UNDER GE 867 EWS

Amount

Provn of services for monitoring and management of the day maint (E/M) & (B/R) by petty repair complaint in one general shift of 8 hrs from 9.00 AM to 5.00 PM on all working days except Sunday and holiday in married and OTM area under GE 867 EWS and AGE B/R kalimpong sub division/ area under its jurisdiction. The services will including the following :- (Srl item No. 1.00 is here-by continued as Srl item No 1.10 to 1.70)

(i) The team providing services will have the following manpower :- (a) Data entry operator cum supervisor- 01 No.

(ii) The team providing services will have computer connected with internet to monitor ARMAAN complaints having computer attendant cum supervisor at one location for verification of complaint and ground/interaction with users.

(iii) The computer attendant deployed in the complaint cell shall be minimum 10+2 qualified computer literate with MS office certificate from Govt recognized institute and ground attendant for liaise with dept JEs/AGEs and users for verification and complaint on ground shall be minimum 10+2 pass supervisor.

(iv) Monitoring and management of complaints report from generation to execution of complaints including pending complaints and reconfirming from users about complaint attendant.

(v) Upgrading status of lodged complaints before end/change of 8 hrs shift.

(vi) Proper record of services received and attended shall be maintained by the contractor for making payment.

(vii) Provn of communication facilities including all the necessary equipments i.e. Computer internet connection (01 No land line BSNL connection with Broadband/Wi-Fi connection). Printer 01 No stationery, register, complaints, slip duly printed etc to attendants will be responsibility of the contractor.

All as per Srl item No. 1.00 here-in-before but for deployment of following manpower on Sundays and holidays for one shift of 08 hours from 9.00 AM to 5.00 PM to lodge & attend the complaint. (a) Computer attendant cum supervisor- 01 No.

Providing services for day to day maintenance of following works : (Srl item No 3.00 is here by continued as Srl item No 3.10 to 3.70)

(i) Carpenter services related to bldg & furniture such as nature of repair to joinery works as wooden door, window glass fixing, cupboard door, false ceiling, wall panels, repair to furniture items etc.

(ii) mansonary services such as tiling, flooring brick work, plastering of damaged surface by petty repair and other petty mansonary work of bldg.

(iii) Plumber services such as repair/ replacement of water supply work including fixing of new fittings and fixtures, leakage in water pipes, repair/ replacement of bathroom and kitchen fittings and other petty repair type of plumbing work for internal supply.

(v) Material/item required for repair/replacement will be issued under Sch 'B' as free for fixing.

(vi) Rates quoted including the minimum deployment of tradesman/manpower will be as under for one shift of 08 hours from 9.00 AM to 5.00 PM on all working days except Sunday and holiday under the jurisdiction of AGE B/R Kalimpong & AGE E/M kalimpong. (i) Mason - 01 No (ii) Carpenter - 01 No (iii) Plumber - 01 No (iv) Helper/Mazdoor - 02 No Note : Necessary tools and equipment related to mason, carpenter, plumbing wk shall be provided by the contractor.

(vii) The contractor shall provides standard and similar uniform required to be worn by the all staff.

(viii) The contractor deemed to have inspected/ visited the premises the area which is including in the scope of work to ascertain the actual quantum of the work involved. No claim for any misunderstanding regarding exact scope & nature of work involved shall be admissible.

All as per Srl item No. 3.00 here-in-before but for deployment of following manpower on Sundays and holidays for one shift of 08 hours from 9.00 AM to 5.00 PM to attend the complaint. (i) Plumber- 01 No. (ii) Carpenter- 01 No (iii) Helper 01- No

Providing services for day to day maintenance of following nature works :- (Ser item No 5.00 is here-by continued as Srl item No 5.10 to 5.50)

(i) Sewage work including cleaning of nahani traps, P or S traps of WC, removing of blockage, cleaning of sewage functional with manual and flexible rods and from other necessary tools and equipment, cleaning of toilet/ kitchen blockage and other petty sewage/ drain blockage, for MD accn buildings in liveable and workable hygiene condition perfectly in order throughout the period of contract for one shift of 08 hrs from 09.00 AM to 5.00 PM on all working days except Sundays and Holidays all as specified in particular specification and as directed by Engr-in-charge. Note :- For cleaning of sewage line//blockage contractor shall provide T&P like sewage cleaning rod, crow bars, shovel an pick axe, basket, etc.

(ii) Minimum deployment of tradesmen will be as follows under the jurisdiction of AGE B/R Kalimpong. (a) Sweeper (Safaiwala) - 04 Nos.

(iii) The contractor is deemed to have inspected/visited the premises the are which is including in the scope of work to ascertain the actual quantum of the work involved shall be admissible.

(iv) Rate quoted shall be also include the supply of materials such as phenyl, muriatic acid, naptha balls and cakes, cleaning agent like vim, detergent and brooms.

(v) The contractor shall provide standard and similar uniform required to be worn by the all staff.

All as per Srl item No. 5.00 here-in-before but for deployment of following manpower on Sundays and holidays for one shift of 08 hours from 9.00 AM to 5.00 PM to attend the complaint. (i) Sweeper (Safaiwala) - 02 No.

Providing services for outsourcing of housekeeping services for Multi Task services of MES office of AGE B/R kalimpong of following nature of works :- (Srl item No 7.00 is here-by continued as srl item 7.10)

(i) Providing following outsources of housekeeping services for internal and external conservancy services at premises of MES office of kalimpong installations for sweeping, Brooming of roads cleaning of open areas within 5 Mtr of the building, Cleaning of roofs, drains etc. Removing of the stems, leaves, grass, mud, sludge, other wastage, cleaning/moping of entire office area including rooms, varandah,cleaning of doors/windows, window glass panes, dusting of tables, chairs, etc, making the arrangement of furniture after cleaning of toilets with using disinfection, disinfection of rooms, etc removing of garbage from dust and waste buckets to near by garbage pits during office working hours complete all as specified in particular specifications and as directed. Note :- (a) All tool and plants, brooms and any other materials as required to do the job shall be arranged by the contractor under his own arrangement under his own cost. (b) In case of extra manpower required to achieve the required efficacy the same will be provided by the contractor without any extra cost to the Govt. (c) The contractor is deemed have inspected/visited the premises the area which is included in the scope of he work to ascertain the actual quantum of work involved shall be admissible. (d) Safaiwala -01 No.

Providing services for day to day maintenance of following nature works :- (Ser item No 8.00 is here-by continued as Srl item No 8.10 )

Providing following outsourcing of housekeeping services for multi task services of MES office of AGE B/R Kalimpong for handling of files/documents from section to section, carrying out Photocopier services, supplying of Tea/Coffee/Water, etc. Cleaning of tables and any other additional duties as assigned by the Officer-in-Charge during office working hours complete all as specified in particular Specifications and as directed. Note :- (a) In case of extra manpower is required to achieve the required efficacy the same will be provided by the contractor without any extra cost to the Govt. (b) The contractor is deemed to have inspected/visited the premises the area which is included in the scope of the work to ascertain the actual quantum of work involved. No claim for any misunderstanding regarding exact scope & nature of work involved shall be admissible. (c) Peon- 02 Nos.

MS MAYA PRAKASH GOEL AND SONS

SANJAY SAW MILL

SANJAY MITTAL

JAYSHREE CONCERN

SUNIL PRADHAN