GeM

AOC

Goods

pabx system-EPABX,Add on Cards and Accessories for PABX System,Add on phones /Endpoint for PABX Sy

PRODUCT

pabx system-EPABX

Amount: Refer DocsCloses: 4 Oct 2019Closed

Timeline

Published19 Sept 2019
Closed4 Oct 2019
Awarded7 Dec 2019

Bids

5 Bids7 Dec 2019

#	Company	Offered Item	Amount	Rank	Status
1	ACCORD COMMUNICATIONS LIMITED L1₹1.4 CrQualified Make: ACCORD Model: ADX 600(N) A-025 2 3B MEERUT SHARDA ROAD MEERUT MEERUT UTTAR PRADESH 250002 INDIA \| MEERUT \| UTTAR PRADESH \| 250002	Make: ACCORD Model: ADX 600(N) A-025	₹1.4 Cr	L1	Qualified MSE, Category: General
2	ARVIND LIMITED L2₹1.4 Cr+₹19,770 (0.14%)Qualified Make: Neos Model: Neos EPABX AHMEDABAD GUJARAT 380025 \| 380025	Make: Neos Model: Neos EPABX	₹1.4 Cr+₹19,770 (0.14%)	L2	Qualified
3	CORAL TELECOM LIMITED Qualified Make: CORAL Model: CORAL DX 2000 (S0199) 404 2 ELECTRONIC COMPLEX CHAMBAGHAT CHAMBAGHAT SOLAN HIMACHAL PRADESH 173213 \| SOLAN \| HIMACHAL PRADESH \| 173213	Make: CORAL Model: CORAL DX 2000 (S0199)	-	-	Qualified MSE, Category: General
4	INTELLICON PRIVATE LIMITED Qualified Make: karel Model: KAREL IPG1000 B 20 GIDC ELECTRONICS ESTATE SECTOR 25 GANDHINAGAR GUJARAT 382024 \| GANDHINAGAR \| GUJARAT \| 382024	Make: karel Model: KAREL IPG1000	-	-	Qualified
5	MATRIX COMSEC PRIVATE LIMITED Disqualified Make: Matrix Model: MATRIX ETERNITY MENX16SDC 15 19 GIDC WAGHODIA N	Make: Matrix Model: MATRIX ETERNITY MENX16SDC	-	-	Disqualified MSE, Category: General

Tender Value

Refer Docs

EMD Value

₹18.4 L

Closing Date

4 Oct 2019, 12:00 pmClosed

Work Description

pabx system-EPABX

Add on Cards and Accessories for PABX System

Add on phones/Endpoint for PABX System

telephone instrument single push button Average Turnover (Last 3 Years) 150 Lakh (s) Experience with Government Required 3 Year (s)

Tender Information

Tender ID

1397489

Reference Number

GEM/2019/B/358877

Product Category

pabx system-EPABX,Add on Cards and Accessories for PABX System,Add on phones /Endpoint for PABX Sy

Period of Work

90 days

Location

Assam; Kamrup Metro, Assam; Jammu, Jammu And Kashmir; Jodhpur, Rajasthan; Darjeeling, West Bengal; East Khasi Hills, Meghalaya; West Tripura, Tripura; Durg, Chhattisgarh; Kolkata, West Bengal; Jalandhar, Punjab; Gandhinagar

Bid Type

PRODUCT

Source Website

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Documents Required

190 documents required · 190 mandatory

RequiredExperience with Government

RequiredAnnual Turnover

RequiredCertificate (Requested in ATC)

RequiredOEM Authorization Certificate Bid to RA enabled Yes Pabx System-EPABX ( 30 set ) Technical Specifications * As per GeM Category Specification Specification Specification Name Values Bid Requirement (Allowed Values) EXTENSION AND TRUNK/JUNCTION EPABX system Implementation Tech nology/Architecture Hybrid ( Microprocessor based also supporting SIP extension ) Hybrid ( Microprocessor based also supporting SIP extension ) Number of Analogue Extensions/FXS 128 128

Required160

Required192

Required224

Required256

Required320

Required384

Required448

Required1/18 Ports 576

Required704

Required832

Required960

Required1088

Required1600

Required2112

Required2624

Required3136

Required3648

Required4160

Required4672 Or higher Expandable Upto (TDM/FSX Ports) 512 512 Number of Digital Extensions 24 24 Number of Analogue Junction/FXO ports 24 24 Number of SIP Extensions 4 4 SIP Extensions expandable upto 512 512 Number of SIP Trunks 96 96 MAIN DISTRIBUTION FRAME(MDF) MDF(Number of pair) 400 400 Integrated Protection Module(IPM) Yes Yes If YES

Requirednumber of Integrated Protection Module(IPMs) 400 400 CARDS CARDS Type of Cards Supported PRI

RequiredE1

RequiredE&M

RequiredRadio Interface

RequiredGSM PRI

RequiredE1

RequiredE&M

RequiredRadio Interface

RequiredGSM Number of Ports per Card Supported 2 2 GATEWAYS Type of Gateways Supported Universal Gateway

RequiredSIP

RequiredFXO

RequiredFXS

RequiredPRI

RequiredRadio

RequiredGSM

RequiredE1 * Number of Ports per Gateway Supported 1 * CONSOLE Type of Operator Console Key phone based Key phone based Number of Operator Console 2 2 SERVER SPECIFICATIONS REQUIREMENTS Total Number of Servers Included in the Supply NA NA "Number of Hot Standby Servers out of Total Servers

Requiredincluded in the Scope of Supply" 0 * Server Form Factor NA * Rack Size (RU)/Space Required for each NA * 2/18 Server Processor Make NA * Processor Configuration & Description - * Total Number of processor NA NA Number of Redundant Processors Included in the Total Number of Processor NA NA Number of Cores per Processor NA NA Type of RAM NA * RAM Size (in GB) NA NA T ype of Hard Disk Drive NA * Capacity of Hard Disk Drive (in TB) NA NA Hot Swap Components NA NA Network Interface NA * SOFTWARES Applcation Software Type/Capabilities Call Server Software Call Server Software Type of Licence Perpetual Perpetual Name of Softwares - * Name of the OEM - * OEM Model/Part Number - * Software Description - * Software Version - * Date of Launch of Version - * Free supports/updates during validity of license YES * SOFTWARE FEATURES Analog Extention/FXS ( If Yes

RequiredNumber of Software/Licences shall be Commensurate Equal to the Number of Analog Extension/FXS Offered under YES YES 3/18 ""EXTENSION AND TRUNK/JUNCTION"" ) "Digital Extension ( If Yes

RequiredNumber of Software/Licences shall be Commensurate Equal to the Number of Digital Extension Offered under ""EXTENSION AND TRUNK/JUNCTION"" )" YES YES "Analog Junction/FXO ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of Analog Junction/FXO Offered under ""EXTENSION AND TRUNK JUNCTION"" )" YES YES "SIP extension ( If Yes

RequiredNumber of Software/Licences shall be Commensurate Equal to the Number of SIP Extension Offered under ""EXTENSION AND TRUNK/JUNCTION"" )" YES YES "SIP trunk ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of Offered under ""EXTENSION AND TRUNK/JUNCTION"" )" YES YES "PRI Trunk ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of PRI Trunk Offered under ""EXTENSION AND TRUNK JUNCTION"" )" YES YES 4/18 "Radio Interface ( If Yes

RequiredNumber of Software/Licences shall be Commensurate Equal to the Number of Radio Interface Offered under ""EXTENSION AND TRUNK/JUNCTION"" )" YES YES "GSM ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of GSM Offered under ""EXTENSION AND TRUNK JUNCTION"" )" YES YES "E1 Trunk ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of E1 Trunk Offered under ""EXTENSION AND TRUNK JUNCTION"" )" YES YES "E&M ( If Yes

RequiredNumber of Software Licences shall be Commensurate Equal to the Number of E&M Offered under ""EXTENSION AND TRUNK JUNCTION"" )" YES YES GENERAL FEATURES of EPABX SYSTEM Number of Conference Participants Supported 16 16 Number of Direct Station Selection Keys per Console 16 * Number of Media Channel/Ports Supported 128 128 Number of IP-TDM Concurrent Calls(2 users per call) Supported 128 128 Call Buffer Memory Yes Yes 5/18 System If Call Buffer Memory Available

RequiredNumber of Records 2000 2000 Hot Standby Redundant CPU Yes Yes If YES

RequiredNumber of Hot Standby CPU Cards 1 1 Hot Standby Redundant PSU (Power Supply Unit) Yes Yes If YES

RequiredNumber of Hot Standby Redundant PSU Cards 1 1 Inbuilt Voice Mail for EPABX System Yes Yes If Voice Mail Available

RequiredNumber of Voice Mail Channels 16 16 Available for Voice Mail

RequiredNumber of Hours of Recording 256 256 Auto Attendant Facility Yes * If Available

RequiredNumber of Auto Attendant Channels 8 * ASMDR/CDR Yes Yes Voice Logger NA NA If YES

RequiredNumber of Simultaneous Calls that can be Recorded in Voice Logger NA * Security Feature(for server based) NA * Supported Functionalities (for server based) NA * Supported Codecs G711

RequiredG729

RequiredG723

RequiredH264

RequiredVP8 * Any other features - * SYSTEM/EXTENSION/AT TENDANT CONSOLE FEATURES System Features Automatic Route Selection facility

RequiredDID facility(Direct inward dialing)

RequiredDOD facility(Direct outward dialing)

RequiredDISA Automatic Route Selection facility

RequiredDID facility(Direct inward dialing)

RequiredDOD facility(Direct outward dialing)

RequiredDISA 6/18 facility(Direct inward station access)

RequiredDOSA facility(Direct outwards station access)

RequiredMulti Level Voice DISA facility

RequiredPrivacy of Call

RequiredFacility for connecting recorded voice answering

RequiredASMD R/CDR

RequiredProgrammable class of service for (STD/ISD/LOCAL) dialing as per need

RequiredCaller ID information for both internal and external callers (over Analogue

RequiredISDN PRI)

Requiredunique authorization codes for every users

RequiredAutomatic call back

RequiredCall waiting

RequiredMusic-on-hold facility

RequiredCall budgeting

RequiredLeast cost routing

RequiredMix-mode dialing

RequiredProvision for remote logins

RequiredInteractive Voice Response System(IVRS)

RequiredExtensio n to Extension dialing facility(Direct inward station access)

RequiredDOSA facility(Direct outwards station access)

RequiredMulti Level Voice DISA facility

RequiredPrivacy of Call

RequiredFacility for connecting recorded voice answering

RequiredASMDR/CDR

RequiredProgrammable class of service for (STD/ISD/LOCAL) dialing as per need

RequiredCaller ID information for both internal and external callers (over Analogue

RequiredISDN PRI)

Requiredunique authorization codes for every users

RequiredAutomatic call back

RequiredCall waiting

RequiredMusic-on- hold facility

RequiredCall budgeting

RequiredLeast cost routing

RequiredMix-mode dialing

RequiredProvision for remote logins

RequiredInteractive Voice Response System(IVRS)

RequiredExtension to Extension dialing Extension Features Call forwarding

RequiredConsultatio n Hold

RequiredBrokers Call

RequiredAutomatic call transfer

RequiredConference call

RequiredCall pick up

RequiredCall re routing

RequiredAuto call disconnection

RequiredDynamic STD Lock

RequiredPaging on key phone

RequiredPassword control

RequiredVirtual Telephony

RequiredHowler Tone

RequiredCall parking

RequiredAuto answer/Auto off

RequiredEmergency call facili ty

RequiredMissed/Dialed/Receiv ed Call Lists

RequiredLast Caller Call back

RequiredPassword display suppression

RequiredPersonal Identification Number

RequiredHotline

RequiredPreset Conference Calls

RequiredDirect Call billing in rupees

RequiredCall billing Call forwarding

RequiredConsultation Hold

RequiredBrokers Call

RequiredAutomatic call transfer

RequiredConference call

RequiredCall pick up

RequiredCall re routing

RequiredAuto call disconnection

RequiredDynamic STD Lock

RequiredPaging on key phone

RequiredBackground music

RequiredPassword control

RequiredVirtual Telephony

RequiredHowler Tone

RequiredCall parking

RequiredAuto answer/Auto off

RequiredEmergency call facility

RequiredMissed/Dialed/Received Call Lists

RequiredLast Caller Call back

RequiredPassword display suppression

RequiredPersonal Identification Number

RequiredHotline

RequiredPreset Conference Calls

RequiredDirect Call billing in rupees

RequiredCall billing 7/18 printout

RequiredCalling line ide ntification(CLI)

RequiredRemote Maintenance

RequiredOther Extension features printout

RequiredCalling line identification(CLI)

RequiredRemote Maintenance

RequiredOther Extension features Attendant Console Features Answering an incoming call

RequiredCall queuing

RequiredSerial Call

RequiredCall waiting display

RequiredAutomatic Call Distribution

RequiredCall Hold

RequiredTrunk offering

RequiredNight service

RequiredHead phone connectivity

RequiredOther Attendants console Features Answering an incoming call

RequiredCall queuing

RequiredSerial Call

RequiredCall waiting display

RequiredAutomatic Call Distribution

RequiredCall Hold

RequiredTrunk offering

RequiredNight service

RequiredHead phone connectivity

RequiredOther Attendants console Features Voice Prompts and Announcement Yes * If yes

RequiredNumber of Levels of IVRS 8 8 POWER SOURCE Supply Voltage 48V DC 48V DC Provision for Inbuilt Battery Charging Arrangement for providing Battery Backup NA * FCBC YES YES If YES

Requiredminimum current Rating of FCBC at chrging voltage of 48V (Ampere) 50A 50A Protection against over current and accidental reversal of polarity on the input side and against over current

Requiredover voltage on the output side YES * OPERATING CONDITIONS Minimum Operating Temperature (Degree C) 0 0.0 Maximum Operating Temperature (Degree C) 45 45.0 Operating Humidity (RH) (% ) 95 95 TEST REPORT DETAILS AND TESTS TEC approval as per the latest TEC specifications YES * 8/18 TEC approval Certificate number - * Availability of the test report from Central Government/NABL ILAC acredited lab to prove conformity to the specification including Environmental Test Sequence Yes * Test Report Number and date (not a part of biddable parameter) - * Name and Address of the Test lab(not a part of biddable parameter) - * Test reports consist of verification of all the features & functional parameters & environmental tests Yes * conformity to Dry Heat for 16 hours at maximum specified temperature degree C in accordance with IS:9000/part-3/sectio n-5/1977 latest Yes Yes conformity to Cold Test for 4 hours at minimum specified temperature degree C in accordance with IS:9000/part-2/sectio n-4/1977 latest Yes Yes conformity to Damp Heat (Cyclic)Test for 2 Cycles of 24 h each at a temperature of 40 degree C & 95% RH in accordance with IS:9000/part-5/s ection-1/1991 latest Yes Yes INSTALLATION AND MAINTENANCE Installation and Commissioning With With Chemical Earthing to achieve resistance < 2ohm No Yes

RequiredNo Recommendation Information regarding Supporting Hardware Required to meet the - * 9/18 Performance Capabilities of the System OPERATION & MAINTENANCE SUPPORT The scope of supply include one set of operation and maintenance manual for each equipment YES * Operation & Maintenance terminal NA(for conventional EPABX) * Training provided to buyers Yes Yes If YES

RequiredDetails of training On site training for 3 days On site training for 3 days Packing List - * SERVICES Warranty 1 1

Required2

Required3

Required4

Required5

Required6

Required7

Required8

Required9

Required10 Or higher Recommendation Information regarding Supporting Hardware Required to meet the Performance Capabilities of the System

Required- * Compliance to STC of the Product Yes * * Bold specifications are the golden parameters. * Bidders may note that In respect of non-golden Parameters

Requiredthe specifications 'Values' chosen by Buyer will generally be preferred over 'Bid requirement ( allowed Values) by the Buyer.

Eligibility Criteria

Min Turnover

₹31

Purchase Preferences

MSE EMD ExemptionStartup Exemption

Items & Quantities

Item	Delivery Location	Qty	Delivery
pabx system-EPABX	-	-	-
Add on Cards and Accessories for PABX System	-	-	-
Add on phones/Endpoint for PABX System	-	-	-
telephone instrument single push button Average Turnover (Last 3 Years) 150 Lakh (s) Experience with Government Required 3 Year (s)	-	-	-

Total: 3,060

Fee & Financial Details

EMD Fee Amount

₹18.4 L

Important Dates

Last Activity

7 Dec 2019

Published

19 Sept 2019

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Documents

bid_1397489.pdf

GEM_BID

Work Item Documents

inspection_bodies.pdf

OTHER

termsCondition.pdf

OTHER

2657c7ca70287299b5181580fdb5a7ab.pdf

OTHER

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