Tender for Procurement of integrated Hardware-AV/VC Systems to run VC Platform in Hybrid Mode and for Live streaming of Court Proceedings, as well as for implementation of Paper less work flow in the High Court of Karnataka and District & Taluka Courts in the state Judiciary

The tenderer should be a manufacturer who must have manufactured, tested and supplied the equipment (s) similar to the type specified in the ‘Schedule of Requirements’ up to at least xxxx % of the quantity required in any one of the last 3 years. The equipments offered for supply must be of the most recent series models incorporating the latest improvements in design. The models should have been released on or after xxxxx and be in satisfactory operation for xxxxx months as on date of tender opening. Certificates to be provided as per Section XII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The manufacturer furnishes authorization in the prescribed format assuring full guarantee and warranty obligations as per General Conditions of Contract and Special Conditions of Contract. Manufacturers Authorization Form to be provided as per Section XIII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The tenderer, as authorized representative/dealer , has supplied, installed and commissioned satisfactorily at least xxxxx % of the quantity similar to the type specified in the Schedule of Requirements in any one of the last three years which must be in satisfactory operation for at least xxxxx months on the date of tender opening. Certificates to be provided as per Section XII of Tender Document.

The legal status, place of registration and principal place of business of the company or firm or partnership.

Details of experience and past performance of the tenderer on equipment offered and on those of similar nature within the past three/five years2 and details of current contracts in hand and other commitments.

A detailed description of the essential technical and performance characteristics of the goods.

A list giving full particulars, including available sources and current prices, of spare parts, special tools, etc., necessary for the proper and continuing functioning of the goods for a period of two years, following commencement of the use of the goods by the Purchaser.

Annual Turnover: The Bidder should have an annual turn of a minimum average of 50 Crores in the last three financial years 2022-23, 2023-24 and 2024-25. Turnover Information along with documentary evidence in support shall be furnished as Annexure-A Financial Status. The turnover information shall be furnished with Chartered Accountant certificate only

Past Experience: The OEM/Bidder should have executed supply and installation of the Audio Video Solutions value worth atleast eight percent of the tendered quantity in respect of OEM and Thirty percent in respect of authorized dealers for the purpose of past experience during the last 3 years.

Details of the Bidder: Company Information shall be furnished as per Annexure-C. Bidder/OEM should have a head office/Regional office in Bengaluru

Manufacturer Authorization Form (MAF) MAF Issued by OEM, for each of the line of items, to the bidder/authorized dealer/ SI should be submitted as per Annexure 4.

Under Taking by the OEM The End of Life of the Products quoted supplied shall be a minimum of 3 years. The OEM should give an undertaking to this effect and ensure spares and service support for at least for the next 5 years for the product/s quoted.

Bidder Service Centres: The Bidder should have a service/support centers in each district head quarters, in Karnataka and the bidders need to submit these details.

Direct Presence of the OEM: The quoted Product OEM should have a direct presence in India. Documentary evidence to confirm the presence along with Annexure-8 needs to be submitted.

SERVICE & RMA Setup of OEM: The quoted Product OEM should have its own online-dedicated Product support center along with the toll-free number which is available during working hours and a fully equipped repair and maintenance office in India. Documentary evidence to confirm the presence along with Annexure-8 needs to be submitted.

PRODUCT CERTIFICATES: All systems and components must comply with ISO Standard /CE/ FCC/ UL/ BIS certifications or requisite Certificates if any to meet the compliance of Government Orders / Circulars / Notifications / LAW. BIS certificate should be in the name of quoted OEM factory only. Copy of relevant certificates is mandatory.

PROCESS & QUALITY CERTIFICATIONS: OEM should have CMMI level-3/ISO 9001 or Higher certification. Copy of relevant certificates is mandatory as per Annexure-J. Annexure-J: We are established and reputable manufacturers of (name and description of goods offered) having factories at (address of factory) have enclosed CMMI level-3/ISO 9001 or Higher certifications per the tender clause.

PRODUCT WARRANTY: All product and accessories should have OEM warranty minimum of 5 years, the letter from OEM on their letter head confirming to this should be attached with the tender.

The Undertaking by Participant/Bidder in conformity with the following Undertaking by participant/Bidder in pursuance to recent Govt. Circular on Border Country Land sharing - vide circular no: FD 455 Exp-12/2020, Dated: 10.03.2021, where clarifications issued by the office Memorandum No:F.18/37/2020-PPO, Dtd: 08.02.2021, or any other GO pursued later as per pro-forma attached enclosed at Annexure-15. Other Tender Terms and Conditions.

Startup Company: Bidder to indicate, whether Clause No. 11.19 for Startup companies is applicable. If yes relevant document is to be enclosed separately for scrutiny.

The schematic diagram depicting bidders design of AV/VC equipments in the Court Hall and relevant technical documents/ broachers/ data sheet/ right ups etc., The related equipments required for Court Hall AV/VC design which is not listed in the line of item may also be included to accomplish the task of successful integration.

Undertaking- Annexure-III of the Government of Karnataka G.O No. FD-455 EXP-12, 2020 Bengaluru, dated 01.04.2023

Technical Specifications of all the Annexures shall be uploaded (Annexure-1 to 15)