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Tender Value
Refer Docs
Closing Date
21 Jul 2026, 11:00 am
Director TMC
TATA MEMORIAL HOSPITAL, PAREL, MUMBAI-400012
Expression of Interest (EOI) for Cone Beam Computed Tomography (CBCT)
2026_TMC_916540_1
TMH/TMC/2026-27/CPU/EO/0011
Open Tender
Equipments (Hospital / Lab)
TATA MEMORIAL HOSPITAL, PAREL
Please refer Tender documents.
2 documents required · 2 mandatory
₹0
Exempted
8 Jul 2026
8 Jul 2026
22 Jul 2026
8 Jul 2026
21 Jul 2026
8 Jul 2026
X-Ray Generator
Tube Voltage : 60 – 90 kV or more.
Tube Current : Please Specify.
Frequency : 40 – 120 kHz or above.
Tube Focal Spot : 0.3 or 0.5 mm. (fixed anode)
Dose-Please specify.
3D Modality
Technology : please specify
Sensor Type : 3D Flatpanel specify detector type.
Scan mode : Continuous/Pulse
Scanning Time : please specify the scanning time.
Voxel size : Please specify for small and large FOV. (should be Isotropic ranging from 75 - 300 micron)
Dose (Less the better) : Please specify.
Image Acquisition angle: 220 degree or more.
Resolution: Minimum 5 LP/mm or equivalent. Mention spatial resolution in different modes and FOV (small and large)
Signal Grey Scale: 14 bit or more.
Field of View (FOV) cm. - Should be sufficient and appropriate for complete craniofacial imaging including reconstructed jaws. Should provide multiple FOV options for different areas.
Small : Diameter should be 5.5 cm or less
Large : Diameter should be 16 cm or above
Reconstruction Time for 3D images: Please specify .
Please mention if scout scan option is available
Magnification : Should be 1:1
Integrated or external handheld 3D face scanner with one shot facility should be provided along with corresponding software.
Should be able to scan impression/ dental model to create a surface model (stl format)
Should allow low-dose imaging
Panoramic Modality- 2D
Sensor Type : Flat panel, please specify technology, panoramic radiographic technique.
Sensor Matrix : Please specify.
Radiology Exam: List all views.
Program : Orthoradial, Collimated
Magnification : Not more than 1:1.29
Exposure Time : Please specify.
Cephalometric Modality
Sensor Type : Flat panel, please specify technology.
Radiology Exam - Please specify all programs possible
Acquisition format size (cm) : 18x18, 26x 24 or more.
Magnification : Not more than 1:15
Exposure Time : Exposure time less than 20 sec for any view.
Advance auto tracing and landmarking. Please Specify.
Others
Extraoral FMS
Airway : Please Specify
Radiology feature : Reporter available , report overview available.
MAR (metal artifact reduction) : inherently applied automatically.
Patient Position & Orientation : Live Positioning/Automated bite block/laser/mirror positioning or Face-to-face positioning & Standing or seated (wheelchair accessible).
Embedded Touchscreen Pad: Easypad provided with Touch Interface. (Y/N)
Power Required : 110 to 240 V, 50/60 Hz.
Weight : Please Specify
Footprint : Please specify. Cephalometer: Please specify.
Should have dedicated cepthalostat.
Softwares
Ability to blend CBCT imaging, 3D facial scan and 3D model scan to create a virtual patient.
Software should be able to create DICOM images and export in other images formats such as STL format (for CAD/ CAM and 3D printing) and JPEG, TIFF etc. (for sharing in common platforms)
Preset Programs: Tooth, teeth, jaws, face, skull, TMJ, Sinus, Nose, Airways, cephalometric
Original, all in one software OR original multiple softwares which meet all our software requirements with validity of “Warranty + CMC period” and installation key for 2 computers. If the computer is replaced/ upgraded, it must be possible to install the software on new computer without paying additional license fees. Upgraded free of cost during CMC period. Compatible with windows operating systems.
Artifact removal feature to reduce streak artifacts caused by metal. Movement related artifacts correction
Tools to superimpose 3D photographs and 3D scan volume.
Tools to superimpose 3D scan volume and model scan for preparing surgical guides.
2D imaging programs must be present for usage such as panoramic view, bitewing, segmented views, TMJ views.
Should support 3D modalities of 3D CBCT, 3D photo/ face scan and 3D model/ surface scan.
Should provide advanced implant planning with an extensive implant library with the latest and wide range of implants to simulate. The implant workflow should allow tracing the nerve, importing implant library, implant positioning, surgical guide designing (including both tooth and mucosa supported), generating open STL file of the planned surgical guide. Please specify the availability of Tooth segmentation.
Should provide surgical guide designing software which is seamlessly integrated with implant planning software. It should be installed in desktop/ workstation, with license software having validity of license till Warranty + CMC contract period without any recurring cost of designing or STL export. Online Software will not be accepted.
Please specify the availability of Automated airway analysis.
TWAIN support and DICOM standard compliance. Provision for integration with RIS(Radiology Information System) and PACS (Picture Archival and Communication System).
Post-Processing features
3D reconstruction
Cross sectional slices (multiplanar)
Panoramic view mapping
Implant planning software compatible with popular implant planning models.
TMJ analysis, Airway assessment
Magnification, Density (HU) calculations and Labeling
High contrast mode for hard tissue (bone, enamel dentin) display
Measurement tools (linear and angular)
Nerve canal and other anatomical structure (root canals,periodontal bone) estimation
True size reconstruction for jaw or any small volume as desired
Facility for simultaneous display of PAN, CEPH and cross-sectional images
Integration with third party CAD CAM system.
High End Reporting Workstations (2 nos.) with specifications compatible with machine for image processing, archiving and printing with following features (Excluding Console): • Processor: Compatible with machine software - latest processor or Higher. (Min Intel i7 Processor with 14th Gen or higher) • Operating system: Licensed OS - Compatible with machine softwares • RAM: 32 GB DDR5, with upto 4800 MHz speed or higher, (Provision to Expand the RAM with spare DIMM Slots) • Storage: 1 TB SSD for OS & Software; 2 TB HDD @7200 RPM for data. • Cache: Min 18 MB or better • Graphics Card: Dedicated for 16 GB Graphic card and above • USB Ports: USB 3.2 Gen1 or above (3 Nos.) • Display Port: HDMI/DP • Ethernet Port: 10/100/1000 Mbps, RJ45 onboard Integrated. • Monitor: 3 MP Medical grade flat screen monitor with HD resolution (27 inches or above) • Input Device: Wired Keyboard (Standard) & Mouse (Optical-scroll) • Office Suite: Microsoft Office standard and/or Home & Business Edition 2024 license software. • Backup Drive: The bidder has to make provision for taking backup of daily scanned image of Raw data and database on external harddrive or NAS storage. • UPS: The bidder should provide Min 2 KVA UPS (Inbuilt Battery) for the given workstation and Monitor.
One DICOM Printer compatible with Unit to be supplied with the Unit. 1. Should be with Dry view Printing Technology 2. Should be compatible for different image size (8x10, 6x12, 14x17 etc.) 3. Should have True laser technology (Photothemographic) 4. Should have Greater than 500 laser pixel per inch. 5. Should be able to integrate with Hospital PACS
Should be supplied with One Colour Laser Jet printer i. Should have print scan and copy facility ii. Should have a dpi 600 or above iii. Should have Wi Fi connectivity iv. Colour ink should be supplied with extra color cartridges (04) and color inkjets (04 sets)
Certification :
FDA/ CE/ BIS/ ICMED Approved.
AERB approval/ NOC is mandatory. Please attach certificate.
General terms:
Should perform preventive maintenance (2nos) during warranty & if entered into AMC(includes unlimited breakdown calls) /CMC (which will include spare replacement, breakdown calls). Vendor to submit SOPs for PMS at the time of installation/ commissioning. This is mandatory requirement.
Performance certificates of IQ,OQ,PQ tests to be submitted at the time of installation/commissioning.
Vendor to submit the technical data sheet, brochure etc as a tender document with reference to the quoted make & model. Please mention the reference page no., etc in these documents against each technical specifications in the compliance.
Vendor to submit list & cost of consumables/consumable Spares( i.e.spares need to be replaced at regular intervals, maybe quarterly/half yearly/yearly etc.) if any.
Please submit pre installation requirements [electrical, HVAC, Compressed air along with air pressure mentioned), water requirement (RO/DI/Distilled water with its pressure, flow rate per hour) ; if any of the above is essential]
Vendor to provide UPS with adequate capacity, if required for the quoted equipment. If not required, vendor to mention the same.
Vendor to submit details of footprint size & weight of the quoted model.
Vendor to submit power consumption.
Demo of the quoted model , will be required if so desired by the user, after the opening of the technical bid and prior to opening of financial bid. This is for technical evaluation. All technical specifications mentioned above to be mandatorily shown in the demo unit.
User's/Installation list: A list of installations of the quoted model with the address and contact numbers to be provided.
Predispatch inspection at factory will be required if desired by authorities.
Vendor to visit the site to check whether quoted model can be accomodated in the available space.
Safety requirement: It should follow safety requirement. Please specify certification with certifying agency & country with copies of certificate.
Unpacking and shifting the consignment to the installation site is to be included in the vendor's scope of supply. Bidder/manufacturer/authorized service provider should take responsibility to lift /shift the consignment from unloading site to the installation site. Unloading site shall be Stores department, TMH. If needed ,bidder has to arrange for the labours at no charge to TMH. Before submitting the quotation,bidders may visit TMH to know unloading and installation site.
Complete decommissioning & dismantling of existing machine with clearing the debris/scrap from the respective site will be sole responsibility of the vendor if buyback.
Training:
Local Service Support: Should have local office and service support/service engineer for attending the breakdown calls. Details to be submitted.
Response Time: Should not be more than 06 hrs from lodging a breakdown complaint on toll free or by email.
Warranty- 2 years
CMC- cost per annum will be considered for all bidders for 8 years after warranty (Should include QA QC annually as per AERB noms.)
Back to back assurance to be taken by the supplier from OEM to supply spares for minimum 10 years and to be submitted.
Penalty Clause:
The supplier and / or its Indian agent will be required to maintain the equipment and all its bought out items (including software updates and various licenses) used for the functionality of the system in good working condition during the warranty/ CMC period with 96% uptime guarantee.
Equipment shall be fully functional to be considered as the uptime. In case of partial functionality, the proportion of functionality shall be determined and downtime shall be adjusted by such proportion (i.e. if the equipment is 70% functional, 30% downtime shall be applicable). In cases where it is not possible to definitely determine the proportion of functionality, the downtime shall be considered as 100%.
The decision of the TMC management or its representative in determining the % of the downtime shall be final and binding.
Essential period to shut down the equipment entirely or partially during warranty/CMC period shall also be included in the downtime while calculating the guaranteed uptime i.e. all features as per specifications in purchase order should be functional for uptime.
The penalty applicable for downtime shall be calculated on an hourly basis and will be at the rate of 0.004% per hour (0.1% per day) of the total cost of the equipment (excluding works), during and up to the period of warranty/ CMC. There shall be a permissible down time of 360 hours per year, beyond which the down time penalty will be applicable.
However, in case of the downtime exceeding seven days (i.e. 168 hrs) at a stretch, the downtime beyond these 168 hours will be considered for calculation of downtime penalty.
The levy of this penalty shall be at the discretion of director TMC irrespective of the overall up time of the equipment throughout the period of the warranty or CMC.
This clause is to ensure maximum uninterrupted service to patients and hence Director, TMC’s decision in enforcing / invoking this clause will be final and binding for all.
For CMC, W.O. issued by TMC shall be final as per D.A.E. Norms. TMC & its units shall not sign separate legal contract as per vendor’s format.
Annexure A- 3 D Printer
Payment will be made by the ICICI Foundation.
Description
Equipment Specification
3 D Printer Hardware specification
The printer must be based on stereolithographic 3D printing technology.
It must be capable of producing dental models, surgical guides for implant placement, denture bases for complete denture, denture teeth, resin-based temporaries, partial denture frameworks, crown and bridge, custom trays, and splints.
It should be an open system for consumables.
It should have a LED projector/grid system
The print layer thickness range should be 25 – 200 microns with average print speed of more than 30 mm/hour
It should be a table top model.
It must include 3d editing, processing software with lifetime free of cost updates covering the warranty & CMC period.
The software should manage part placement and multiple builds simultaneously.
The Printer must be capable of working with various file inputs such as .STL
It must have a touch screen user interface.
It should be capable of a Fast Material Change-over.
The printer must have Network Compatibility with either Wifi and/or Ethernet
Print Volume should be (Width * Depth * Height) should be more than 150*120*200 mm or more
Voltage and frequency compatible with Indian standards.
It should be US (FDA)/ CE (European)/ BIS approved/ ICMED Approved
Printing Speed: 15 – 50 mm per hour in height
Comprehensive onsite training.
Consumables Materials for 3D Printing to be supplied with the printer
Standard Resin: 3 Liters
Surgical Guide Resin: 3 Liters
The printer must be supplied with 6 resin tanks
Denture base resin- 3 litres
Tooth Colour resin - 2 litres
Compatible Washer & Curing unit to be provided along with 3D Printer
General terms:
Should perform yearly calibration/Validation and preventive maintenance (2nos) during warranty & if entered into AMC(includes unlimited breakdown calls) /CMC (which will include spare replacement, consumable spares,breakdown calls) Testing & measuring equipment used should be traceable to SI units through National/international standards( As per NABH norms). To submit SOPs for PMS at the time of installation/commissioning.
Performance certificates of IQ,OQ,PQ tests to be submitted at the time of installation/commissioning.
Please submit the technical data sheet along with the brochure as a tender document with reference to the quoted make & model.
Please specify list of consumables/consumable Spares( i.e.spares need to be replaced at regular intervals, maybe quarterly/half yearly/yearly such as annual maintenance kit etc.) if any.
Please specify pre installation requirements [electrical, HVAC, Compressed air ( please specify required air pressure), water requirement (RO/DI/Distilled water with its pressure, flow rate per hour) ; if any of the above is essential.
Please specify footprint size & weight.
Demo of the quoted model , will be required if so desired by the user, after the opening of the technical bid and prior to opening of financial bid. This is for technical evaluation.
Predispatch inspection at factory will be required if desired by authorities.
Please visit the site to check whether quoted model can be accomodated in the available space.
Please specify power consumption.
Unpacking and shifting the consignment to the installation site is to be included in the vendor's scope of supply. Bidder/manufacturer/authorized service provider should take responsibility to lift /shift the consignment from unloading site to the installation site. Unloading site shall be Stores department, ACTREC. If needed ,bidder has to arrange for the labours at no charge to ACTREC. Before submitting the quotation,bidders may visit ACTREC to know unloading and installation site.
Local Service Support: Should have local office and service support/service engineer for attending the breakdown calls.
Response Time: Should not be more than 06 hrs from lodging a breakdown complaint on toll free or by email.
Warranty- 2 years
CMC-For 8 years per annum after warranty for the printer hardware
Back to back assurance to be taken by the supplier from OEM to supply spares for minimum 10 years and to be submitted.
Payment will be made by the ICICI Foundation.
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