COMPR MAINT INCL DAY TO DAY REPAIR WITH SCOPE OF MECH, ELECT, SUMMER WINTER APPLIA, PLUMBING, JOINERY, ROOF TREAT, SMART PERIODICALS AND ALL MISC BR AND EM WK IN OTM AND MD ACCN OF VARIOUS UNIT AT RIDGE AND ROULKI AREA UNDER AGE BR-1 OF GE SATWARI

Srl item No 1 Contd/..... (k) On both copies of complaint slip, status of the complaint attended shall be endorsed by the complaint/user. One copy to be retained by the complainant and second copy to be with tradesmen for handing over in the complaint centre. Reasons for non attending of complaint etc shall be recorded alongwith estimate of expected time to attend and rectifying the complaint. (l) At the end of each day, summary of complaints shall be prepared and generated indicating No of complaints lodged, attended in time, Reasons for not attending , probable time required for attending the pending complaints etc (m) JE in charge of MES will review the complaints recorded in the system daily and will carry out personal inspection of complaints attended and its status and will take remedial measures in this regard. (n) AGE will visit the complaint cell at least twice a week to check the efficacy of the system and record their remarks accordingly. Space for complaint cell/Office & Store will be Provided by the Department. (o) All tradesmen shall be dressed in a common uniform and quoted rates should be inclusive of that. Tradesmen not wearing uniform shall not be allowed in the gate and any loss on that account shall be attributable solely to the contractor.

S&F in repair Central Hole Basin Mixer chromium plated brass without Popup Waste System with 450mm Long Braided Hoses complete all as specified and as directed.

Supply and fixing in repair wall mixer non telephonic shower arrangement with connecting legs and wall flanges, cast copper alloy, chromium plated, complete all as specified and as directed.

S&F in repair chromium plated brass Wall Mixer 3-in-1 System with Provision for both Hand Shower & Overhead Shower Complete with 115mm Long Bend Pipe on Upper Side, Connecting Legs & Flanges (without Hand & Overhead Shower) complete all as specified and as directed.

S&F in repair Sink Mixer swan neck with Swinging Spout (Wall Mounted Model) chromium plated brass with Connecting Legs & Wall Flanges complete all as specified and as directed.

S&F in repair CP brass Sink Cock with Swinging Spout (Wall Mounted Model) with Wall Flange complete all as specified and as directed.

S&F in repair 15 mm bore bib taps long nose/long body, cast copper alloy CP fancy type with capstan head handle screwed down, screwed for brass, weight not less than 450 gms ferrule and fixed complete all as specified and directed.

S&F in repair 15mm bore Bib taps CP fancy type, cast copper, screwed down, screwed for iron pipe or for brass ferrule and fixed complete all as specified and as directed.

S&F in repair angle cock with wall flange, cast copper alloy, chromium plated fancy type screwed for 15 mm iron pipe, complete all as specified and as directed.