Day to day Comprehensive Operation and Maintenance work for Residential complex at NBCC Town, Khekra, Baghpat, Uttar Pradesh.

Name of Work: Day to day Operation & Maintenance work of Electrical & Mechanical Installation, Fire Fighting, Lifts , Horticulture, Plumbing/Sanitary

Installation, Civil R&M, Housekeeping and Pest Control Services etc. at NBCC Town, Phase-I, Khekra, Baghpat, Uttar Pradesh.

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

1 Sub Head - I (Facility Manager & Billing Engineer)

Recording & maintenance of the complaints register received at service centres in person or

through telephone or email or any other mode and assigning the complaint to the workers of

respective trade and providing computer and printer.

Checking the complaints received on Emails/ Application on daily basis.

Uploading the status of attending of the complaints on daily basis on Emails/ Application so

that the backlog is not more then one day.

Preparing the abstract of attended / unattended complaints on daily, weekly and monthly

basis and submitting the same with reasons of unattended complaints and action plan for

redressal of pending complaint to the Engineer - in - charge or his authorized representative.

Supervision of all O&M services, management of manpower, duty roaster, preparation of

records, log books, schedule etc. for daily, weekly, fortnightly, monthly, preventive

maintenace and Submition of reports. Laisoning/meetings/coordination with

client/NBCC/resident association and implementation of corrective measures as suggested &

directed by the Engineer Incharge

Any other works in connection with the smooth operation & maintenance work not

mentioned above, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

1.1 Providing following man power as per scope and terms and condition of contract:-

(i) Billing Engineer - Skilled (01 nos) Nos. 12 23640.96 283691.52

(ii) Facility Manager cum Engineer with relevant field experience (1no.). (Lump sum basis) Nos. 12 40000.00 480000.00

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

1.2 Cost for Consumables like office stationary, PC/printer/Photocopier-Cartage etc. (Lump sum

2 Sub Head - II (Housekeeping Services)

Maintenance and cleaning of chajjas, cornice basement, roofs, expansion joints,

waterproofing works etc, and removing of cobwebs, beehives, vegetation including disposal

of silt, vegetation, malba (including existing malba) etc. to the authorized dumping ground

outside the campus at the location approved by Baghpat Authority complete to the entire

satisfaction of Engineer-in-Charge.

Cleaning and maintenance of roads, pavements, footpaths, open areas, drains, floor of

common areas such as lift, lobby, staircases, basement parking/ spaces etc. inside the

campus and disposing of resulting rubbish/ garbage etc, including transportation of garbage

to the nearest to the municipal dumping dhalao/ yard/ treatment plant complete to keep the

entire office campus neat and clean including mechanised wet mopping periodically of Lift,

lobby, staircase at least alternate days with phenyl and terrace cleaning once in a week

complete to the entire satisfaction and as per directions of Engineer- in- charge.

Sweeping and wet mopping of common area toilets, staircase, lifts, lobby, pump house,

adjoining open area, roads, pavements, security room, basement parking etc twise a day

cleaning of parking area and surrounding once in a week brooming wet mopping daily of fire

escape staircase, main staircase, entrance lobbies and terrace cleaning to be done weekly and

attrium alternate days including mechanised wet mopping periodically of Lift, lobby, staircase

at least alternate days with phenyl complete to the entire satisfaction and as per direction of

Engineer- in- charge.

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Periodical cleaning & Maintenance of sewerage, drainage network manually or using

Pressure jetting machines twice in a year or more, if required, i/c desiliting of gully traps,

manholes, gratings, chocked sewer line, water closet including all the vertical stacks of

Sanitary and rain water pipes of all sizes i/c khurrah twice in a year or more ,if required, to

the entire satisfaction of Engineer - in - Charge.

Maintenance and cleaning of chajjas, cornice basement, roofs, expansion joints etc, and

removing of cobwebs, beehives, vegetation including disposal of slit, vegetation, malba.

waste garbage etc. to the authorized dumping ground outside the campus at the location

approved by MCD/NDMC complete to the entire satisfaction and as per the direction of

Engineer - in - Charge.

Any other civil works such as cleaning of corridors, roads, parking area etc daily and the

items in connection with the smooth operation & maintenance work not mentioned above,

but required to be carried out with in the cost and/ or also as per direction of the Engineer -

in - charge .The mentioned works shall be carrried out as per Specifications and scope of work

defined in the tender documents, rates are Including CP and all taxes.

Providing all cleaning materials like soaps, detergents, phynyle, chemicals, dusters, dhoties,

jharus, wipers, toiletries, toilet cleaners, Odonils, glass cleaning chemical, R-2, R-6, room

freashners etc & other cleaning materials required for housekeeping,Work of Mosquito

treatment (fogging & fumigation), General Pest Control, Disinfestations and Rodent Control in

the common areas Rates are including CP and GST.

Any other works in connection with the smooth operation & maintenance work not

mentioned above, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

2.1 Providing following man power as per scope and terms and condition of contract:

(i) Housekeeping Staff - Unskilled (10 nos). Nos. 120 19236.41 2308368.97

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Cost of Consumables as required for Housekeeping Services. (Lump sum basis)

3 Sub Head - III (Horticulture)

Complete maintenance of the entire garden features of the garden area i/c lawn, tress,

shrubs, hedge, potted plants, flower beds, creepers etc. and other garden features including

watering, hoeing, making of plants basin, manuring, trimming and cleaning of hedges/ plants

beds, spraying of insecticides, fungicides, weeding, mowing and top dressing of lawn with

good earth and manure and hedge clipping and removal of the garden waste as per

direction and satisfaction of the officer-in- charge (including the cost of manure and good

earth) to maintain the plants, hedge and lawns in good and healthy conditions at all the

time during the maintenance period as mentioned in general terms & conditions.

Entire Commercial Complex and inside the compound wall and outer periphery of front side

compound wall & at entrance gate etc.

Maintenance and upkeep of Horticulture (lndoor and outdoor in all areas) including manure,

fertilizer, DAP, good earth etc required for proper maintenance.

Carry out all necessary seasonal operations for Horticulture works.

3.1 Providing following man power as per scope and terms and condition of contract:

(i) Mali/ Gardener - Unskilled (01 nos). Nos. 12 19236.41 230836.90

Cost of Consumables like Plants, Grass, manure, Fertilizers, DAP, good earth etc. (Lump sum

4 Sub Head - IV (Repair & Maintenance of Civil Works)

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Maintenance and repair of internal & external plaster, repair and repaint of all area paints

(external paint, textured paint, structural steel paint), patch plaster on area upto 2.5 sqm and

full plaster on area above 2.5 sqm and sealing of leakages from gully trap, W.C trap, floor

trap, drainage and vertical stacks, expansion joints etc. and restoration of existing finishing in

the affected areas to match with adjacent finishes and to the entire satisfaction of Engineer-

Distempering with 1st quality acrylic distember (Ready mix) having VOC content less than 50

grams/ litre of approved brand and manufacture including applying additional coats

wherever required to achieve an even shade and colour: Old work (one or more coats)

Painting (one or more coats) on rain water, soil waste and vent pipes and fittings with

synthetic enamel paint of approved brand and manufacture and required colour on old

work :100 mm diameter pipes

Repair to plaster of thickness 12mm to 20 mm in patches of area 2.5 sqm and under,

including cutting the patch in proper shape, raking out joints and preparing plastering the

wall surface with white cement based polymer modified self curing mortar, including disposal

of rubbish, all complete as per the direction of Engineer-In-Charge.

Any other works in connection with the smooth operation & maintenance work not

mentioned above, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

4.1 Providing following man power as per scope and terms and condition of contract:

(i) Mason/Painter/Mistry - Skilled (01 nos). Nos. 12 23640.96 283691.52

4.2 Cost of Consumable Items (for Civil Repair & Maintenance) -(Lump sum basis) Month 12 20000.00 240000.00

5 Sub Head - V (O&M of Plumbing, Sanitory & Water Supply Installations)

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Maintenance services and upkeep of all internal and external assets i/c under ground & over

head tanks as per scope of work, complete with all materials labour, T&P, machines, trucks

etc. as required comprising of following operations as per the details of NBCC Town, Phase-I

Buildings with external services as per enclosed GCC, Special & other conditions,

specifications etc.complete and as per direction of the engineer in charge.

Maintenance and operation of water supply grid and valves in the entire campus to keep the

water supply system efficient and operational at all times to the entire satisfaction and as per

direction of the Engineer-in-Charge.

Maintenance and repair of plumbing system of the entire campus including stopping

leakages or over flow of water from PVC/RCC over head tanks, cisterns and replacement of

damaged fittings i/c CP Brass fitting, ball cocks and G.I., PVC fittings sensor device, hand

drier, soap dispenser, Mirror etc. to keep the entire water supply system efficient and

functional to the entire satisfaction of Engineer-in-charge.

Providing and fixing on wall face unplasticised Rigid PVC rain water pipes conforming to IS :

13592 Type A, including jointing with seal ring conforming to IS : 5382, leaving 10 mm gap for

thermal expansion, (i) Single socketed pipes: 110mm diameter

Investigating causes of seepage/ dampness/ leakage from roof, wall, floors, pipes expansion

joints of all kinds etc., dismantling existing affected portion, arranging required materials,

labours, T&P, lift/ ladder or jhulla(if required) including taking all necessary measures,

rectification complete in all respect in time bound manner to the entire satisfaction of

Engineer-in-charge.

Weekly preventive maintenance shall be essentially carried out by deploying full team on

Saturday and Sundays to check each & every civil, electrical, fire fighting, fire alarm, pumps

items etc and maintained the record.

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Any other works in connection with the smooth operation & maintenance work not

mentioned above, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

Cleaning of RCC/PVC drinking water storage Under ground & over head tanks twice in a year

or more, if required, by adopting 6 stage process i.e dewatering, sludge removal, high

pressure cleaning, vacuum cleaning, antibacterial spray and ultra violet-radiation i/c

mentioning the date of cleaning on each tank. complete in all respect to the entire

satisfaction of the Engineer-in-charge.

Cleaning of terrace/loft water storage tank (inside surface area) upto 2000 litre capacity at all

heights with coconut brushes, duster etc., removal of silt, rubbish from the tank and cleaning

the tank with fresh water disinfecting with bleaching powder @ 0.5gm per litre capacity of

tank including marking the date of cleaning on the side of tank body with the help of stencil

and paint and disposing of malba all complete as per direction of Engineer-in-Charge. (The

old date already written on tank should be removed with paint remover or black paint and if

date is not written with the stencil or old date is not removed deduction will be made @ Rs.

0.10 per litre) (if during cleaning any GI fittings or ball cock is damaged that is to be repaired

by contractor at his own cost and nothing extra will be paid on this account)

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Cleaning of under ground sump, Over Head R.C.C. Tank ( independent

staging) including disposal of slit and rubbish, all as per direction of

Engineer-in-Charge. The cleaning shall consist following operations:-

(i) Tank shall be emptied of water by pumping & bottom shall be

cleaned of silt and other deposits.

(ii) Entire surface area of the sump shall then scrubbed thoroughly

with wire brush etc. and pressure washed with water.

(iii) Chlorination of RCC internal surface by liquid chlorine.

(iv) The treated surface shall be dried using air jetting and all loose

particles shall be removal from the surface.

(v) Finally the surface shall be treated with ultraviolet radiation etc.

as per direction of Engineer-in-Charge.

Providing and fixing G.I. pipes complete with G.I. fittings and clamps, i/c cutting and making

good - Exposed on wall 50 mm dia nominal bore

Providing and fixing PTMT Ball cock of approved quality, colour and make complete with

Epoxy coated aluminium rod with L.P./ H.P.H.D. plastic ball: 15 mm nominal bore, 105 mm

long, weighing not less than 138 gms

Any other works in connection with the smooth operation & maintenance work not

mentioned above, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

5.1 Providing following man power as per scope and terms and condition of contract:

(i) Plumber - Skilled (02 no.) Nos. 24 23640.96 567383.03

(ii) Plumber Helper- Unskilled (01no.) Nos. 12 19236.41 230836.90

Cost of Consumable for plumbing, Sanitory & Water Supply Repair & Maintenance) - (Lump

6 Sub Head – VI (O&M of Fire Fighting, Pump House and Fire Alarm System)

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Operation of domestic water supply pump as per terms & conditions of contract.

Providing Round the clock Operation & Maintenance of complete Fire Fighting system in the

common areas including Sundays and holidays on labour rate basis including all minor/ petty

materials and consumables Petty Materials like Brasso, Fuses, lubricant, lube oil, threads, nuts

& bolts, washers & other petty materials and refilling of fire extingushers in every year

required for fire fighting, fire alarm, & public address system.as per specifications and scope

of work described in the tender documents including refilling of the Fire Extinguishers

Including CP and all taxes..

All inclusive maintenance of fire-fighting system i.e. including providing services for operation

of manual fire alarm, Pumps , in Campus, round Holidays (preventive maintenance shall be

carried out on weekly off days with no extra payment) as per terms and conditions attached

i/c periodical fire testing, mock drill & obtaining fire clearance certificate from concerned

deptt. as & when becomes due.

The contractor shall be mixing bleaching and chlorine of standard quality as per requirement

in the drinking water supply. The rate shall be inclusive of all the material and operation,

labour etc. involved.

All inclusive Annual Repair & maintenance, repair/replacement of motors/pumps/all water

incoming/ outgoing lines and providing services for running operation of water supply of

centrifugal/ submersible pump sets i/c associated motor, control panel, auto system, all the

installation in two shifts on all days including Sundays & Holidays, as per terms and

conditions and as per direction of Engineer -in-charge.

Weekly preventive maintenance shall be essentially carried out by deploying full team on

Sunday to check each & every fire fighting, fire alarm, pumps items etc and maintained the

record including cost of glan dori, coupling, pure oil).

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Maintainig all hydrants, box, glass, water lines, motor, pumps, electrical wiring, intake, any

other Pump/machinery installed etc in Campus in neat condition as per instruction of

Engineer-in-charge.

Operation & maintenance of command & control centre at each tower connecting CCTV, fire,

lifts, parking & other services etc. and reporting of any service including fire, water, lift

operation, theft or any other incident to the supervisior/ manager of the contractor and

Engineer In-charge and nearest fire station/ police station as the case be.

Any other works in connection with the smooth operation & maintenance work not

mentioned above including all consumables materials required like glan, grease, oil etc. but

required to be carried out within the cost and/or also as per direction of the Engineer-in-

6.1 Providing following man power as per scope and terms and condition of contract:

(i) Fire cum Pump Operator - Skilled (02 nos.) Nos. 24 23640.96 567383.03

(ii) Fire Helper- SemiSkilled (01 no.) Nos. 12 21160.05 253920.59

Cost of Consumable Items like re-filling of Fire Extinguishers, other fire alarm & fire fighting,

water pumps repair & maintenenace etc. (Lump sum basis)

7 Sub Head – VII (O&M of Seewage Treatment system)

Operation of Seewage Treatment Plant as per terms & conditions of contract.

All inclusive Annual Repair & maintenance, repair/replacement of motors/pumps/all water

incoming/ outgoing lines and providing services for running operation of water supply of

centrifugal/ submersible pump sets i/c associated motor, control panel, auto system, all the

installation in two shifts on all days including Sundays & Holidays, as per terms and

conditions and as per direction of Engineer -in-charge.

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Weekly preventive maintenance shall be essentially carried out by deploying full team on

Sunday to check STP items etc and maintained the record including cost of glan dori,

coupling, pure oil).

Maintainig all hydrants, box, glass, water lines, motor, pumps, electrical wiring, intake, any

other Pump/machinery installed etc in Campus in neat condition as per instruction of

Engineer-in-charge.

Any other works in connection with the smooth operation & maintenance work not

mentioned above including all consumables materials required like glan, grease, oil etc. but

required to be carried out within the cost and/or also as per direction of the Engineer-in-

7.1 Providing following man power as per scope and terms and condition of contract:

(i) STP Operator cum Technician - Skilled (01 nos). Nos. 12 23640.96 283691.52

7.2 Cost of Consumables for STP operation, repair & maintenenace. (Lump sum basis) Month 12 5000.00 60000.00

8 Sub Head - VIII (O&M of Electrical & Mehcanical Installations)

All inclusive maintenance, upkeep of all electrical internal & external installations, LT/HT

Networks, LT /Feeder/Distribution Panels, Electric Sub stations, Common Area Lights, Fans,

Street lights etc. as per scope of work, for all days in a month i/c holidays complete with

materials, consumables, bulb, tubes, LED lights etc as per terms and conditions and as per

direction of Engineer-in-Charge.

Pump House, UG Tank E & M installations

Any other pumpset/ other installation

Weekly preventive maintenance shall be essentially carried out by deploying full team on

Saturday and Sundays to check each & every civil, electrical, fire fighting, fire alarm , pumps

items etc and maintained the record .

Operation and Maintenance of CCTV as per terms and conditions and direction of Engineer-in-

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

Running, Operation & service maintenance of - 01 nos. 250 KVA DG set as per Scope of work

(with preventive maintenance) complete with all materials i/c Engine oil, grease etc as per

terms and conditions of the contract. (HSD shall be supplied by the contractor from

authorized distributor and same shall be reimbused to contractor upon production of

Arranging Diesel for etc. for running/ operation of the DG Sets and Diesel Fire Engine Pump

set as per the site requirements.

Any other works in connection with the smooth operation and maintenance work not

mentioned abpve, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge,

8.1 Providing following man power as per scope and terms and condition of contract:

(i) Electrician cum DG set Operator - Skilled (03 nos). Nos. 36 23640.96 851074.55

(ii) Electrical Helper - Semiskilled (1 no.) Nos. 12 21160.05 253920.59

8.2 Cost of Consumables for Electrical operation, repair & maintenenace. (Lump sum basis) Month 12 35000.00 420000.00

9 Sub Head – IX (Operations of the 22 nos. Johnson make Lifts)

Providing running operations & maintenance i/c cleaning and safety, security, watch & ward,

replcement of lamps, fans & other consumables of 22 nos lifts on all days of the year

including Sunday & Holidays as per terms and conditions.

Supply & replacement of ARD battery capacity :- 12 V, 17 Ah make:- Exide or equivelent with

buy back of exixting battery.

Supply & replacement of ARD Battery Capacity 12 V, 7 Ah make:- Exide or equivelent with buy

back of exixting battery.

Any other works in connection with the smooth operation and maintenance work not

mentioned abpve, but required to be carried out within the cost and/or also as per direction

of the Engineer-in-charge.

Digitally signed by SANGRAM

Sr. No. Description Unit Qty. Rate (Rs.) Amount (Rs.)

9.1 Providing following man power as per scope and terms and condition of contract:

(i) Lift Operator cum Technician - Skilled (02 nos). Nos. 24 23640.96 567383.03

(ii) Lift Operator Helper- SemiSkilled (01 no.) Nos. 12 21160.05 253920.59

9.2 Cost of Lift Consumables which are not covered under CAMC. (Lump sum basis) Month 12 22000.00 264000.00

10 Sub Head – X (CAMC of the 22 nos. Johnson make Lifts)

CAMC of the 22 nos. of Johnson make lifts through OEM (Rates are inclusive of CP and GST)

w.e.f. Jan, 2025 to June, 2025 OR till the end of this O&M Contract.

11 Sub Head – XI (CAMC of Cummins make DG Set)

CAMC of 250 KVA Cummins(Jackson) make DG Set including servicing "B" Check as required

through OEM (Rates are inclusive of CP and GST)w.e.f. Jan, 2025 to June, 2025 OR till the Month 6 7879.83 47279.00

end of this O&M Contract.

12 Sub Head – XII (Providing software for Monthly Billing)

Providing Software Package for generation and issuing of computerized monthly bills for

O&M to the costumers through service provider M/s Anarock (Rates are inclusive of CP and Month 12 14006.60 168079.20

Sub Head – XIII (Providing Annual Vending & recharge services and Generation of

13 Prepaid meter Bills contract for Secure Make Prepaid Electrical Energy Meters of all

Providing Annual Vending & recharge services and Generation of Prepaid meter Bills contract

for Secure Make Prepaid Meters through meter OEM/ service provider M/s Secure Meters Month 12 17700.00 212400.00

(Rates are inclusive of CP and GST)

Grand Total 10697624.00

Grand Total 10697624.00

NOTE: ABOVE RATES ARE INCLUSIVE OF ALL TAXES/GST@18%, FREIGHT, CP&OH AND OTHER LEGAL COMPLIANCES AS APPLICABLE.

Digitally signed by SANGRAM