EOI for Selection of Consortium Partner for Supply, Installation, Commissioning and Operations of Customer Link Monitoring and Management Centre CLMMC at Pune

CLMMC Application software charges for 3 Lakh Nodes (Capex Model)

Server as per specification (Capex Model)

Storage as per Specification (Capex Model)

Backup Solution & Disk Library as per Specification (Capex Model)

LED Screen as per Specification (Large) (Capex Model)

LED Screen as per Specification (Small) (Capex Model)

Desktop Computer as per Specification (Capex Model)

Laptop as per Specification (Capex Model)

Printer as per Specification (Capex Model)

Total cost of Capex Item

Opex Item

Rates for Routers, Firewalls, L3 Switches, LAN switches and any other additional hardware/software required for implementation of CLMMC as prescribed in the RFP including ITSM, Call Centre CRM solution, CCTV setup, biometric attendance system, housekeeping etc and Passive Infra Setup for Work Station which includes call centre solution, headset, microphone, Table , Chair, Modular furniture as mentioned in the RFP (OPEX Model) for Five years (This includes additional 10 Chairs along with 10 person meeting Table for Meeting purpose)

Total cost of Opex Item for Five Years

Support Manpower

L1 Support Manpower for Five Year

L2 Support Manpower for Five Year

L3 Support Manpower for Five Year

Total cost of Support Manpower for Five Years

For Activities mentioned for DOP (Department of Post)

Activities mentioned for DOP (Department of Post)

Presently approximately 27000 number of circuits are working for DOP.

Payment for DOP Activities shall be made on Quarterly basis on arrears.

In case of increase /decrease of circuits of DOP, payment will be made on pro-rata basis based on the total cost finalized for the five-year period.

AMC Charges for 6th & 7th Year

AMC Charges for 6th Year (Items mentioned under Table A & B)

AMC Charges for 7th Year (Items mentioned under Table A & B)

Charges for DOP Activities for 6th Year

Charges for DOP Activities for 7th Year

L1 Support Manpower for 6thYear

L2 Support Manpower for 6thYear

L3 Support Manpower for 6thYear

L1 Support Manpower for 7th Year

L2 Support Manpower for 7th Year

L3 Support Manpower for 7th Year

Total Cost of above items

Total cost of the Project for Seven Years (Excluding GST) (A + B + C + D + E) in Rs.

Note: The Price quoted for hardware and software shall be inclusive of installation, testing, integration, commissioning and Maintenance during the contract period. Bid will be evaluated on the Total cost of Project (excluding GST)