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Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Tender Value
Refer Docs
EMD Value
₹40,000
Closing Date
31 Jan 2025, 5:30 amClosed
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Aerospace Composites Division
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division Marathahalli Post, Bangalore - 560 037
Supply, Installation, Configuration, Commissioning and Training of Complete Biometric Attendance System.
18770
HC/ACD/IMM/PUR1/MC1IT-1006/25
IMM
Helicopter Complex - Composites Mfg Divn - PUR2
₹0
₹40,000
31 Jan 2025
16 Jan 2025
16 Jan 2025
31 Jan 2025
Name of the Individual / Firm / Company: * Mandatory
Type of ownership
Details of Constitution or Legal Status such as certificate of incorporation, shops and establishments, etc..
Address for correspondence:
Name and Address on which PO should be placed:
Contact details:
Contact person name
Designation
Mobile No.
Ph. No. with country / STD code
FAX No. with country / STD code
Email Id :
Registered Contractor
If Registered Contractor with HAL/ Other organisation
Registration No.
Category
MSE REGISTRATION DETAILS
UDYAM REGISTERED NO
Category
Gender
General/OBC/SC/ST
Name of Authorized Signatory:
Position:
Note: Please submit a scanned copy of the attached ECS Mandate form, duly certified by the bank. The original should be sent to our office through post/courier.
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division Marathahalli Post Bangalore - 560 037 INDIA
PART - II
COMMERCIAL TERMS & CONDITIONS ( No Prices should be mentioned in this document)
Tender Ref No.: HC/ACD/IMM/PUR1/MC1IT-1006/25
Name of the Vendor/ Firm:
Your Quotation Ref No.:
Prices: Price quoted should be on F.O.R. Destination basis, for delivery at ACD-HAL Stores inclusive of all charges including transit insurance.
Applicable Taxes : Applicable tax chargeable should be clearly indicated in the offer / bid as inclusive in the price quoted or extra. If not indicated, HAL will assume that the rates quoted are inclusive of taxes.
Quantity : a) The quotation must be in the unit in which the quantity is indicated in the enquiry. If it is otherwise, conversion data must be furnished.
b) HAL reserves the right to order quantity less than indicated in the enquiry /quoted for by bidder, at the prices quoted, without any reference to the bidder.
Validity of the Quotation : Price quoted should be net and unless otherwise specified should remain valid for our acceptance for a minimum of 180 days from the closing date of enquiry.
Tender Due Date : Quote is to be submitted within the due date and time.
a. Submission of bids : Through Email/post/ courier/ hard copy/ manual mode/ drop in the tender box on or before the due date and time specified in the tender.
b. Any change in bids after the "Due Date & Time of Bid-Submission" of Tender is not allowed.
c. Bidders are advised, in their own interest, to ensure that their bids are submitted well before the "Due Date & Time of Bid-Submission" of the Tender. HAL shall not be responsible if bidder is not able to submit the bids with in due date and time.
d. Bidder should be the Original Equipment Manufacturer (OEM) / OEM Authorized distributor intended to be bought through this quotation. OEM certificate (Self declaration certificate) / OEM Authorized Distributor Certificate has to be submitted by the bidder along with the quotation.
Late Tender : a. ACD-HAL will not entertain any bids (Technical bid and price bid) received after the tender due date and time. Division can take a decision to extend the closing time in the form of corrigendum to the Tender, as and when deemed necessary.
b. HAL reserves the right to reject late or incomplete offer.
Tender Evaluation: a. Tender will be evaluated as per price bid Part III. i) In case of bidder does not agree for LD clause, the maximum LD amount / to the extent not agreed LD value, will be loaded in the Comparative Statement:-((10-L)*Q/100), to determine the successful bidder . ii) In case bidder does not agree for submission of Performance Bank Guarantee / retention of equivalent amount, the offer will be summarily rejected. iii) In case bidder does not agree for submission of Security Deposit, loading will be carried out as per following formula while preparing Price comparative statement :- S% OF Quoted value. - (S%*Q/100) [S= Security Deposite (SD factor)] iv) If bidder does not agree for warranty as per our RFQ, loading will be carried out as per following formula while preparing Price comparative statement :- 0.03*Q*(WR-WQ)/12; WR-WARRANTY IN MONTHS AS PER RFQ; WQ-WARRANTY OFFERED IN MONTHS ; Q-QUOTED PRICE. v) In case, the bid is Ex-works for local bidder:- 0.02*Q; Q-QUOTED PRICE shall be loaded for commercial evaluation.
vi) In case of payment against delivery the loading factor considered for evaluation ((X/100)*Q*R/12)*0.02 (X% AGAINST DELIVERY), Q is quoted rate, R is annual LIBOR/MCLR. vii) In case of advance payment terms,the loading factor considered for evaluation is:- ((T/ 12)*(R+2)/100*QA); T-LC/Advance duration in Months as per PO; R is annual LIBOR/MCLR; QA-Extent of Advance payment in Quoted price.
b. If two or more bidders quote the same price, HAL reserves the right to seek revised offer from the same bidders and placing order on revised L-1 offer. If same situation prevails then HAL reserve the right to place order on any of them.
c. Conditional discounts will not be considered in evaluation of tender.
d. Please indicate in your bids, whether stores newly manufactured are offered. Where newly manufactured stores are offered and on inspection it is found that reconditioned stores or parts have been used, such stores will be rejected at the contractor’s risk and expense.
e. Please furnish list of similar equipments supplied in HAL or anywhere in India with customer’s full address, value and telephone/telex etc. (if applicable)
f. Quotation should accompany the detailed catalogues and literature.
g. Vendor should confirm that they are the OEM of the stores referred to in this contract and has not engaged any individual or firm whether Indian or foreign whatsoever, to intercede, facilitate or in any way to recommend to the Government of India or any of its functionaries, whether officially or unofficially, the award of the contract to the seller nor has any amount been paid or intended to be paid to any such individual or intended to be paid to any firm in respect of any such intercession, facilitation or recommendation. Vendor accepts that if it is established that the present declaration is in any way incorrect and if at any later stage it amount/commission to such individual/firm, vendor will be liable to pay the similar amount to HAL for engaging such individual/firm and making the payment as commission. In addition, vendor will also be debarred from entering into any supply contract with the Ministry of Defence, Government of India for a minimum period of 5 years. Vendors shall also consider cancellation of the contract without any entitlement or compensation to vendors who shall also be liable to refund all payments made by HAL in terms of the contract along with the interest at the London inter bank offer rate(LIBOR)
h. Quotation should be free from correction, over-writing, using correcting fluid etc.
i. HAL is not bound to accept the lowest or any quotation and reserves the right of accepting the whole or any part of the quotation or part of the quantity offered and bidder must supply the same at the rate quoted.
j. Vendor shall not be entitled without HAL’s consent to assign or transfer to a third party all or part of the benefits or obligations under this contract.
k. Items bearing ISI mark will be given preference.
Levies & Taxes:
Warranty: Warranty shall be as per Technical Specification Document from the date of acceptance of items at HAL or more as per bidders policy, warranty is after the goods have been taken over by HAL, the contractor shall be responsible for any defects that may develop due to faulty materials, design or workmanship and shall remedy such defects at his own cost when called upon to do so by HAL who shall state in writing in what respect the portion is faulty. If it becomes necessary for the contractor to replace or renew any defective portion of the goods the contractor shall make such replacement or renewal without any extra cost to HAL.
Liquidated Damages : In the event of an order, we reserve the right to collect a sum of 0.5% of the basic vallue per week of delay or part thereof, subject to a maximum of 10% of the basic value of PO, as our claim towards liquidated damages on basic value of the undelivered part of the order.
Delivery time period and time Period for Installation, commissioning, training shall be as mentioned seperately.
Terms of Payment: i) In accordance with our standard practice, In the event of an order, "100% payment will be made within 30 days of receipt, acceptance of Installation, Configuration, Commissioning and Training of item/s by RTGS or any other latest Electronic Payment remittance mode.".
When counter terms and conditions have been offered by a tenderer, HAL shall not be deemed to be governed by such terms and conditions unless specific written acceptance thereof has been given by HAL.
Any terms & conditions which has not been the part of the bid or Purchase Order, if put forward in subsequent correspondence, shall not be considered by HAL.
Disregard of any instructions, may result in your offer being ignored.
Format for “Self-Certification” for “Local Content” (to be provided from Vendor letter head) Appendix-B (Type-I) (pdf attached)
Restrictions under Rule 144(xi) of the General Financial Rules (GFRs) issue by GoI, Ministry of Finance, Department of Expenditure (DOE). Annexure-II A, Type I or Type II as applicable (pdf attached)
Additional Terms & conditions Public Procurement (Preference to Make in India), Appendix-A (Type II) (pdf attached)
Earnest Money Deposit (EMD): a. An EMD amount of Rs. 40,000.00 (Indian Rupees: Forty thousand only) to be submitted in any freely convertible currency of amount equivalent to the above EMD value, in form of original documents i.e. SBI Collect/Demand Draft / Banker Cheque /Pay Order/Bank Guarantee/wire transfer drawn in favour of Aerospace Composites Division,Hindustan Aeronautics Limited payable at Bangalore or Bank Guarantee (as per format) is to be submitted through bank or wire transfer. EMD can also be paid through SWIFT / Wire Transfer. It may please be noted that wire transfer from one bank to another generally takes 3 to 4 days. It will be responsibility of the bidder to ensure money is credited to HAL account within the due date and time. All bank charges will be to bidders account. The details of EMD submitted via DD/PO/BC/BG/wire transfer, i.e. reference number, date and name of issuing bank along with the validity date (in case of BG, DD, etc.), & UTR no. in case of wire transfer, should be mentioned clearly in the technical bid. EMD should be submitted on or before the due date & time in a sealed cover with tender reference.
Security Deposit : a) The successful vendor, shall have to deposit 5% of the total value of the order as Security Deposit within 15 days of receipt of the purchase order, by SBI Collect/demand draft or bank guarantee in a prescribed format of H.A.L from a scheduled bank in India, valid up to 60 days after the completion of contract period/last supply. This Security Deposit will bear no interest and will be returned only after the contract is completed to the entire satisfaction of H.A.L.
b) In case the contract is not executed to the entire satisfaction of H.A.L, the security deposit shall be forfeited, besides initiation of risk purchase action.
c) No claim will be entertained against HAL either in respect of interest, if any due on the security deposit or depreciation in value.
d) On due performance and completion of the contract in all respects, the security deposit will be returned to the vendor, without any interest, on presentation of absolute “No Demand Certificate” and upon return in good condition of any specifications, drawings, samples or any other property belonging to the purchaser, which may have been issued to the vendor.
PERFORMANCE BANK GUARANTEE : Vendor shall furnish a Performance Bank Guarantee as per HAL’s format for 10% of total cost of order value valid till end of the guarantee / warranty period from a scheduled bank in India. (In case bidder does not agree for Performance Bank Guarantee / retention of equivalent amount, the offer should be summarily rejected)
QUALITY & WORKMANSHIP: Generally the stores shall be of the best quality and workmanship. Contractor shall comply with the contract in all respects be to the satisfaction of HAL. Where tenders are called for in accordance with ‘particulars’, the contractor’s tenders to supply in accordance with such `particulars’ shall be deemed to be an admission on his part that he has fully acquainted himself with the details thereof and no claim on his part which may arise on account of non-examination or insufficient examination of the ‘particulars’ will in any circumstances be considered. The contractor shall supply the stores in accordance with the ‘particulars’ unless any deviation is authorised as an exception expressly specified in the Purchase Order. The Stores/Goods supplied shall conform to the standards, if mentioned in the Technical Specifications, or, where no applicable standard is mentioned, to the authoritative standards appropriate to the Goods’ country of origin. Such standards shall be the latest issued by the concerned institution.
INSPECTION, CONSEQUENCES OF REJECTION : The goods on receipt in HAL will be subject to inspection and tests, if necessary and HAL inspector’s decision as regards acceptance/rejection of goods shall be final and binding between the parties. (In case of Plant & Machinery, goods shall be finally inspected & accepted only after successful commissioning) If any stores are rejected, HAL shall be at liberty to: a) Either: i) Allow the contractor to re-submit stores in replacement of those rejected within a time specified by HAL, the contractor bearing the cost of freight in such replacement without being entitled to any extra payment, (or) ii) Buy the quantity of stores rejected or other of a similar nature elsewhere at the risk and cost of the contractor without effecting the contractor's liability as regards the supply of any further consignments due under the contract, (or) iii) Terminate the contract and recover from the contractor the loss HAL may thereby incur. The contractor shall not be entitled to any gain on the repurchase,
b) Any stores rejected by HAL’s Inspector must be removed by the contractor within 14 days from the date of receipt of intimation of rejection and at his own cost, failing which the contractor shall be liable to pay storage charges at 1% for each day of delay on the invoice value of the stores. If the stores are not removed within a month from the date of intimation of rejection, the stores will be liable, to be sold by HAL at the contractor’s risk and responsibility and the proceeds adjusted towards storage charges. c) In case any payment is made against delivery and it is found that the supplied item is rejected during inspection/commissioning, contractor will be required to choose any one of the following options to collect the rejected item for replacement: i) Refund the amount paid and collect the item for replacement. ii) Submit a Bank Guarantee for the amount already paid and collect the item for replacement. iii) Bring the replacement item to HAL and collect the rejected item.
Post-Warranty Service: Arrangements for after sales service and maintenance (authorized service centre) in India on site during warranty & post warranty period should be clearly indicated providing with name, address, phone, Mob no,email Id of the contact person, infrastructure along with spare parts inventory held by your Authorized Technical Service Center. The Vendor to indicate the validity period of authorization for the technical service center.
If the products/items/materials quoted by the Indian vendors involves import content, then the value of import content needs to be indicated in the offer (in FE). Further, vendor should indicate whether Exchange Rate Variation(ERV) is applicable on the FE content declared by the vendor. If ERV is applicable, ERV reckoning date shall be the last date ofsubmission of commercial bids (i.e. due date of the tender). For purpose of making ERV payment, actual value of import (to be supported by BOE, etc)or declared value of import in bidders quote whichever is lower to be considered forcalculation of ERV based on TT selling rate on the date of BOE.Exchange rate variation on the higher side, shall be paid by the HAL and similarly anyexchange rate variation on lower side i.e. price reduction, to be passed on to HAL.
Exit Criteria: i. The contract/order may be terminated under the following circumstances: a. In the event of unsatisfactory performance by the vendor during the contract period, or any of the information provided by the supplier is found to be untrue, or supplier is found to have attempted to influence any person involved with the contract through unethical means, the contract shall be terminated with one month's advance notice without any financial implication to HAL. Notwithstanding the foregoing, in cases where it is found that a supplier is engaged in unethical practices, the same shall be barred from participating in the future contracts for a period indicated in the Purchase Manual. b. If there is change in the Customer requirement, contract shall be terminated with one month's advance notice. The liability of HAL in this case will be agreed mutually. c. The supplier is declared bankrupt or becomes insolvent. d. The delivery of material is delayed due to causes of Force Majeure by more than three months). e. Based on the decision of the Arbitration Tribunal. ii. In the event of termination of contract by either party the supplier shall ensure the following: a. IPRs are transferred to HAL to enable HAL to proceed on the work with other suppliers. Suppliers also will render all assistance till the other suppliers fully take over the balance work. b. Transfer title and deliver all or any part thereof of the supplies, materials, work-in-process, finished Products, Tooling, drawings and data produced or acquired by vendor specifically for the Product being terminated. c. Supplier shall ensure supply of products and its components / spares at least for a period of ten years from the date of such termination.
Appropriation: Whenever under this contract any sum of money is recoverable from any payable by the contractor, HAL shall be entitled to recover such sum by appropriating in part or whole by deducting any sum then due or which at any time thereafter may become due to the contractor in this or any other contract entered by HAL as a whole its Divisions and Branch Offices etc., held by him alone or in partnership with others. Should this sum be not sufficient to cover the full amount recoverable, the contractor shall pay to HAL on demand the remaining balance due.
Risk purchases: The Supplier will supply quality items as per approved sample and also the quantity intended by the concerned Division in full as per terms and conditions of respective orders. In case the Supplier fails to execute the order either in terms of quality or in quantity, HAL reserves the right to procure from elsewhere at the risk and cost of the Supplier and any extra expenditure incurred due to this purchase is payable by the Supplier.
Bribes and Gifts: Any bribe, commission, gift or advantage given, promised or offered by or on behalf of the Vendor or his parties, agent or servant or any one on his or their behalf to any officer, servant, representative or agent of HAL or any person on his or their behalf in relation to the obtaining or to the execution of this or any other contract with HAL shall in addition to any criminal liability which the Vendor may incur, subject to the Vendor to the cancellation of this and all other contracts with HAL and also to payment of any loss or damage resulting from any such cancellation thereof. Any question or dispute as to the commission of any offence under the present clause shall be settled by HAL in such manner and on such evidence or information as they may think fit and sufficient and their decision shall be final and conclusive.
Immunity to Government of India It is understood and agreed that the Government of India is not a party to this agreement and has no liabilities, obligations or rights hereunder. It is expressly understood and agreed that HAL is an independent legal entity with power and authority to enter into contracts solely in its own behalf under the applicable Laws of India and General Principles Contract Law. The vendor shall agree, acknowledge and understand that HAL is not an agent, representative or delegate of the Government of India. It is further understood and agreed that the Government of India is not and shall not be liable for any acts, omissions, commissions, breaches or other wrongs arising out of the contract. Accordingly, vendor expressly waives releases and foregoes any and all actions or claims against the Government of India arising out of this contract, not to sue the Government of India as to any manner, claim, and cause of action or thing whatsoever arising out of or under this agreement.
Agents/Agency Commission The Seller confirms and declares to the Buyer that the Seller is the original manufacturer or authorized distributor/stockist of original manufacturer or Govt. Sponsored/ Designated Export Agencies (applicable in case of countries where domestic laws do not permit direct export by OEMs) of the stores referred to in this offer/contract/Purchase order and has not engaged any individual or firm, whether Indian or Foreign whatsoever, to intercede, facilitate or in any way to recommend to Buyer or any of its functionaries, whether officially or unofficially, to the award of the contract/purchase order to the Seller; nor has any amount been paid, promised or intended to be paid to any such individual or firm in respect of any such intercession, facilitation or recommendation. The Seller agrees that if it is established at any time to the satisfaction of the Buyer that the present declaration is in any way incorrect or if at a later stage it is discovered by the Buyer that the Seller has engaged any such individual/firm, and paid or intended to pay any amount, gift, reward, fees, commission or consideration to such person, party, firm or institution, whether before or after the signing of this contract/ purchase order, the Seller will be liable to refund that amount to the Buyer. The Seller will also be debarred from participating in any RFQ/ Tender for new projects/program with Buyer for a minimum period of five years. The Buyer will also have a right to consider cancellation of the Contract/ Purchase order either wholly or in part, without any entitlement or compensation to the Seller who shall in such event be liable to refund all payments made by the Buyer in terms of the Contract/ Purchase order along with interest at the rate of 2% per annum above LIBOR (London Inter-Bank Offer Rate) (for foreign vendors) and Base Rate of SBI (State Bank of India) plus 2% (for Indian vendors). The Buyer will also have the right to recover any such amount from any contracts/ Purchase order concluded earlier with Buyer. Please submit an undertaking on your company letterhead, stating that "No agents/agency commission or Middleman in any capacity what-so-ever at any stage in connection with tender & resultant contract thereof is involved"
Make In India Considering the huge and continuous requirement, HAL suggests the successful bidder to explore the possibility of manufacturing of the offered items in India to promote Govt. of India’s Make in India Policy. At this stage, HAL proposes to buy the systems/ items directly from the bidder for the firm requirement indicated above. However, for anticipated/future requirement, HAL requests successful bidder to submit the roadmap/proposal for HAL’s review for manufacturing of the offered system/item in India by setting up manufacturing facility in India or through joint venture in India
Fall Clause The price quoted shall be in no event exceed the lowest price at which you sell the supplies or offer to sell supplies of identical description for similar quantity/terms to any person(s)/ organization including the purchases by any department of the Govt. of India, the State Govt. or any statutory undertaking of the Govt. of India/ State Govt., as the case may be during the period till the completion of the performance of the order placed and during currency of the order. If at any time during the said period, the contractor reduces the sales price, sells or offers to sell such supplies to any person/ organization including the purchaser or any department of Central Govt. or any Dept. of State Govt., or any statutory undertaking of the Central or State Govt., as the case may be at a price lower than the price chargeable under the contract, Seller shall forthwith notify such reduction/ sale or offer to sale to the HAL and the price payable under the contract for the supplies supplied after the date of coming into force of such reduction or sale or offer to sale shall stand correspondingly reduced.
Indemnity: The successful bidder/Supplier shall defend, indemnify and hold HAL harmless from and against all actions, causes of action, liabilities, claims, suits, judgment, liens, awards, damages of any kind and nature whatsoever and expenses and costs of litigation to the extent such claims arise out of infringement of any IPR, patent, copyright, trademark or involve wrongful use of trade secret or confidential information or negligence attributable to the Supplier.
Subcontracting: Subcontracting / Transferring of obligation of Contract arising out of this Tender is not permitted without HAL's prior written consent to assign or transfer such obligations / benefits to third party.
Settlement of Disputes and Arbitration: All disputes arising out of the contract shall be settled as per Laws of India/ Rules of Arbitration of ICA/ICADR.
ARBITRATION: All disputes or differences whatsoever arising between the parties out of or relating to the construction meaning and operating or effect of this contract or the breach thereof shall be settled by arbitration in accordance with the rules of arbitration of the ICA/ICADR and the award made in pursuance thereof shall be binding on the parties.
SUB-CONTRACT: Neither of the parties of this contract shall be entitled without the other party's consent to assign or transfer to a third party all or part of the benefits or obligations of this contract.
WORK AND PAYMENT DURING ARBITRATION: Work under the contract shall if reasonably possible continue by mutual agreement during the arbitration proceedings and no payment due to or payable by HAL will be withheld without reasonable cause and merely on account of the pendency of such proceedings.
JURISDICTION: The Court at Bangalore, India only shall have jurisdiction to deal with and to decide any legal matter whatsoever arising out of this contract.
Applicable law & Jurisdiction: This contract shall be governed by and subject to and interpreted and construed in accordance with the Laws of Republic of India, as may be in force from time to time and the court of Bangalore, India only shall have jurisdiction to deal with and decide any legal matter whatsoever arising out of this contract.
TERRITORY: In the event of placement of PO, the contract (PO) shall be governed by and subject to and interpreted and construed in accordance with the Laws of Republic of India, as may be in force from time to time
Short Closure of the contract: HAL reserves the right to short close this contract with prior notice of one month to the vendor at any time during the tenure of the contract. The liability of HAL in this case will be limited to the extend equivalent to the proportion of the cost of development / testing etc., incurred by you till the point of termination of the contract.
Termination of the contract: In case of breach of contract, aggrieved party shall advise in writing to other regarding specific terms of contract which has been breached and will provide reasonable opportunity to improve upon within a specific time period, failing which the aggrieved party have the right to terminate the contract with 1 months notice. Liabilities towards termination shall be discussed and mutually agreed upon.
LOSS/DAMAGE TO PROPERTY OF HAL AND ADHERENCE TO HAL'S RULES: In the event of placement of a purchase order, vendor will be liable for payment of compensation to HAL, in case any loss/damage to the property of HAL is caused by their personnel while carrying out the scope of work covered in the PO. The decision of HAL to this effect will be binding on the vendor.
Denial Clause: In case of any delay in delivery caused due to default of the vendor and during such delayed period if any increase in statutory duties and/ or upward rise in prices due to the Price Variation Clause (PVC) and/ or any adverse fluctuation in foreign exchange arises then such additional amount/ s is/ are to be borne by the Vendor, apart from the payment of agreed Liquidated Damages. Besides HAL reserves its right to get any benefit of a downward revisions in statutory duties, PVC and foreign exchange rate, taken place during such delayed period, effecting the original agreed price.
Debarred/ banned or blacklisted : Bidders to confirm whether, they have been debarred/ banned/ blacklisted or not by any Division/ Office of HAL/ PSE/PSU/CPSE/Ministry of Defence or any institutions/offices of State & central GOI. Also upload self certification for not banned status in mandatory documents in eproc portal. If at later stages its been found that your company is banned or blacklisted or if you have provided any false certification, suitable action will be initiated as deemed fit by HAL.
DELIVERIES, CONSEQUENCES OF BREACH: The date of delivery stipulated in the Purchase Order shall be deemed to be the essence of the Contract, and delivery must be completed on or by the dates mentioned in the Purchase Order or the tender. Should the contractor fail to deliver the stores or any consignment thereof within the period prescribed for such delivery, HAL shall be entitled at their option: a) To recover from the Contractor as per liquidated damages, and not by way of penalty, a sum of 0.5% of the price of any stores which the contractor has failed to deliver as aforesaid, for each week or part thereof during which the delivery or such stores may be in arrears subject to a maximum of 10% of the price of the stores in default. b) To purchase elsewhere, without notice to the Contractor on the account and at the risk of the contractor, the stores not delivered or others of a similar description (where other exactly complying with the particulars are not available), HAL's decision in this respect will be final,OR c) To terminate the contract In the event of action being taken under para-a & b above, the Contractor shall be liable for any loss which HAL may sustain on the account but the Contractor shall not be entitled to any gain on repurchases made against default.
Sound Financial Standing : Bidder should have a sound financial standing with stable operations during last two years. Bidder therefore should provide authentic information relating to the company profile along with Audited Statement of Accounts, Balance sheet (along with all schedules & notes to the accounts) for a period of last two years. Note: Relaxations / exemptions will be applicable to startups and MSEs as per Government of India directives subject to meeting of quality and technical specifications stipulated in the tender. Also vendor shall furnish documentary proof for being MSEs/Startup as stipulated by the Ministry.
Conflict of Interest: Any bidder having a conflict of interest, which substantially affects fair competition, shall not be eligible to bid in this tender. Bids found to have a conflict of interest shall be rejected as nonresponsive. A bidder in this Tender Process shall be considered to have a conflict of interest if the bidder: a) Directly or indirectly controls, is controlled by or is under common control with another Bidder; or b) Receives or have received any direct or indirect subsidy/ financial stake from another bidder; or c) Has the same legal representative as another bidder for purposes of this bid. A Principal can authorize only one representative, and the representative also should not represent or quote on behalf of more than one Principal. However, this shall not debar more than one Authorized distributor from quoting equipment manufactured by an Original Equipment Manufacturer (OEM), in procurements under Proprietary Article Certificate; or d) Has a relationship with another bidder, directly or through common third parties, that puts it in a position to have access to information about or influence the bid of another Bidder or influence the decisions of the Procuring Entity regarding this Tender process; or participates in more than one bid in this tender process; or
e) Participation in any capacity by a Bidder (including the participation of a Bidder as sub-contractor in another bid or vice-versa) in more than one bid shall result in the disqualification of all bids in which he is a party. However, this does not limit the participation of a non-bidder firm as a sub-contractor in more than one bid; or f) Would be providing goods, works, or non-consulting services resulting from or directly related to consulting services that it provided (or were provided by any affiliate that directly or indirectly controls, is controlled by, or is under common control with that firm), for the procurement planning (inter-alia preparation of feasibility/ cost estimates/ Detailed Project Report (DPR), design/ technical specifications, Terms of Reference (ToR)/ Activity Schedule/ schedule of requirements or the Tender Document etc.) of this Tender process; or g) Has a close business or family relationship with a staff of the Procuring Organization who: i) Are directly or indirectly involved in the preparation of the Tender document or specifications of the Tender Process, and/or the evaluation of bids; or ii) Would be involved in the implementation or supervision of resulting Contract.
Parallel Arrangement: Any Order awarded to the successful bidder as a result of this tender, will be on non-exclusive basis. HAL reserves the right of entering into parallel contract(s)/ release parallel Order(s) with any other firms now or here after.
Transfer of Intellectual Property Rights: Bidder should without any restrictions, with reference to intellectual property rights held (by bidder or his suppliers) in respect of the items being offered under this bid, authorize usage of item by HAL in any platform (without any restriction with regard to territory/ place and time frame). Bidder shall assure HAL that there is no infringement of any patent or industrial or intellectual property right caused by the supply and shall undertake to indemnify HAL against all costs, expenses and claims for damages made by any third party that HAL may incur as a result of any action for infringement for which HAL may become liable for the use of the supplies, arising from any alleged patent or industrial / intellectual / property rights arising or resulting from any use of the supplies.
Eligible Goods & Services: a) Country of Origin: The term “origin” used in this clause means the place from where the Services (and incidental Goods, including subcontracted components) are arranged and delivered, or manufactured.
b) Bidder’s country which shares a land border with India: Any bidder from a country, which shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority (i.e. the registration committee constituted by the Department for Promotion of Industry and Internal Trader (DPIIT). However, the bidders from those countries (even if sharing a land border with India) to which the Government of India has extended lines of credit or in which the Government of India is engaged in development projects are not required to register with Competent Authority and will be eligible to bid in this tender. Bidder from a country, which shares a land border with India, for the purpose of this Order means:- i) An entity incorporated, established or registered in such a country; or ii) A subsidiary of an entity incorporated, established or registered in such a country; or iii) An entity substantially controlled through entities incorporated, established or registered in such a country; or iv) An entity whose beneficial owner is situated in such a country; or v) An Indian (or other) agent of such an entity; or vi) A natural person who is a citizen of such a country; or vii) A consortium or joint venture where any member of the consortium or joint venture falls under any of the above. Unless otherwise stipulated in the Contract, country of origin of ‘Services’ and related ‘Goods’ under the contract shall have their origin in India or other countries and must conform to the declaration, made by the Supplier in its bid regarding but not limited to any restrictions on certain countries with land-borders with India. The successful bidder shall not be allowed to sub-contract works to any contractor from a country, which shares a land border with India unless such contractor is registered with the Competent Authority.
Minimum Local Content: Minimum Local content (Make in India Policy): The ‘local content’ requirement to categorize a supplier as ‘Class-I local supplier’ is minimum 50%. For ‘Class-II local supplier’, the ‘local content’ requirement is minimum 20%. Nodal Ministry/Department may prescribe only a higher percentage of minimum local content requirement to categorize a supplier as ‘Class-I local supplier/ ‘Class-II local supplier’. For the items, for which Nodal Ministry/ Department has not prescribed higher minimum local content notification, it shall be 50% and 20% for ‘Class-I local supplier’/ ‘Class-II local supplier’ respectively. Supplier’s status as MSEs: It is relevant to note that as per Government of India direction, the aspect of MSEs policies also included in the tender and the same is covered in the other terms & conditions which are part of RFQ. The aspect as indicated below would be applicable for procurement which falls under divisible category (i.e., not applicable for indivisible category). If any Indian vendor satisfies the requirement of MSEs stipulation and also falls within the purchase preference margin as called for in MSME policy (in case of matching L1 price) will be considered for ordering 25% of tendered quantity. The balance quantity/works will be considered for distribution amongst all bidders (including MSEs) as per this subject purchase preference policy. In case no MSEs qualifies for purchase preference or do not match with L1 price then the total tendered quantity will be distributed amongst all bidders as per this subject purchase preference policy. That the bidder has to indicate MLC as part of offer & Self Certificate and Auditor might have also indicated MLC as per their certification. In case there is difference in those values, the lowest of them will be considered as the applicable MLC & the offer will be dealt accordingly. Other MLC information will be treated as invalid.
Non-conformities between Figures and Words: In case of non-conformities/errors are observed in responsive tenders between the quoted prices in figures and in words. i) If, in the price structure quoted for the required goods, there is discrepancy between the unit price and total price (which is obtained by multiplying the unit price by the quantity), the unit price shall prevail and the total price corrected accordingly; ii) If there is an error in a total corresponding to the addition or subtraction of sub-totals, the sub-totals shall prevail and the total shall be corrected; and iii) If there is a discrepancy between words and figures, the amount in words shall prevail. Such a discrepancy in an offer should be conveyed to the bidder asking him to respond by a target date and if the bidder does not agree to HAL's observation, then the bid is liable to be rejected.
Tender conditions: a) Any order, resulting from the enquiry, shall be governed by the General Terms and Conditions of Contract of HAL and any party quoting against this enquiry shall be deemed to have read and understood these terms and conditions and to have quoted subject to these terms and conditions (Enclosed). b) When counter terms and conditions have been offered by a tenderer, HAL shall not be deemed to be governed by such terms and conditions unless specific written acceptance thereof has been given by HAL. c) Any terms & conditions which has not been the part of the bid or Purchase Order, if put forward in subsequent correspondence, shall not be considered by HAL. d) Disregard of any instructions, may result in your offer being ignored. e) Canvassing by tender form, including unsolicited letter on tender submitted or post tender corrections shall render their tenderers liable for rejection.
Relaxation of Prior Experience & Prior Turn-over Criteria for Micro & Small Enterprises (MSEs) & Start-ups: Wherever RFQ stipulates qualification/eligibility criteria to be met by bidders such as prior experience and/or prior turn-over, the criterion will be relaxed w.r.t. to all start-ups and MSEs subject to meeting of quality and technical specifications stipulated in the tender. Also vendor shall furnish documentary proof for being MSEs/Start-up as stipulated by the Ministry.
Packing: The Vendor will be held responsible for the stores being sufficiently and properly packed for tropical storage and for transport by rail, road, sea or air so as to ensure their being free from loss or injury on arrival at their destination. The packing and marking of packages shall be done by and at the expense of the vendor. Each package shall contain a Packing Note quoting Purchase Order number and date showing its contents in detail. Each shall be properly marked with Purchase Order No., Consignee’s name & address, packagehandling instructions etc. The package shall have adequate provision for handling during transit.
Receipt & Despatch: The Vendor is responsible for obtaining a clear receipt from the Transport Authorities specifying the goods dispatched. He will not book any consignment on a said to contain’ basis. If he does so, he does it on his own responsibility. HAL will not take responsibility for short deliveries or wrong supply of goods when the same are booked on said to contain’ basis. HAL shall pay for only such stores as are actually received by them in accordance with the contract.
EXTENSION OF TIME : If an extension is desired by the Vendor/Supplier, then Vendor/Supplier shall apply for extension of time to HAL at least 15 days prior to the date of delivery without prejudice to the rights of HAL, then HAL may grant extension of time for any cause which HAL may deem proper and the decision of HAL in this respect to be final and binding and cannot be questioned in any manner whatsoever.
Training/ Factory Acceptance Test: Vendor shall impart free training to HAL Personnel in the area of programming, operation, mechanical maintenance and electronic/electric maintenance at Vendor’s work and also during commissioning. Further boarding, lodging & travel of HAL’s personnel shall be borne by HAL.
Plant and Machinery Supplies: In case of contracts for Plant and Machinery, requiring inspection and test after erection at site if the completed plant or any portion thereof before it is taken over, is defective or fail to fulfill the requirements of the contract, HAL shall give the contractor notice setting from details of such defects or failures and the contractor shall forthwith make the defective plant good to make it comply with the requirements of the contract. Should Vendor fail to do so within a reasonable time, then HAL may reject and replace at the cost of the contractor the whole or any portion of the plant and machinery, as per the requirements of the contract, all such replacement shall be carried out by HAL, within a reasonable time, at reasonable price and where reasonably possible, to the same particulars under competitive conditions.
Product Support/ Obsolescence: Considering that the requirement is spread over 20 years, it is requested to ensure that there should not be any obsolescence issue not only in terms of items but in terms of technology also in the next 30 years. In case of obsolescence, bidder should intimate HAL at least 3 years in advance about obsolescence and should also absorb the cost for overcoming the obsolescence and provide continuous support for the next 30 years. HAL may be requiring various spares for the offered system/item in future. Exact requirement for the spare requirement will be intimated separately. Bidder to confirm that the cumulative price of all spares of item/system should not increase the unit cost of the item/system.
Insolvency: If Supplier enters into liquidation, whether compulsory or voluntary (other than amalgamation or reconstruction with another party taking over all its rights as well as commitments) or becomes insolvent or suffers a receiver of the whole or part of its asset to be appointed, i) Shall forthwith notify the same to HAL and the HAL shall have the right without prejudice to his other rights or remedies to terminate the unexecuted part of this Contract. ii) In such an event, HAL shall become entitled forthwith to get the refund within 30 days of all the advance payments received by Supplier and expenditure incurred by as a part of its obligations under this contract it has not fulfilled. In such an event if applicable, Supplier is liable for return of any materials/items (including drawings, designs etc) to HAL, which are held at his end as a part of the obligations under this contract.
Repeat Order: In the event of placement of a PO, Repeat Order (Single or Multiple orders totalling to 100% value of the PO) can be placed by HAL after placement of the original order, but within 12 months from the date of completion of the original order
Payment terms in RPQ/PO applicable for MSMEs: HAL is registered on TReDS platform (Trade Receivable Discounting Systems), as being promoted by GOI directives. It is suggested that all the MSME Vendors to take note of the same and consider for registration on any TReDS platform and avail the platform services which is being made available as per Government initiative.
Parallel Arrangement: Any Order awarded to the successful bidder as a result of this tender, will be on non-exclusive basis. HAL reserves the right of entering into parallel contract(s)/ release parallel Order(s) with any other firms now or here after.
QUALITY ASSURANCE REQUIREMENTS
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division Marathahalli Post Bangalore - 560 037 INDIA
PART -III
PRICE BID
Tender Ref No.: HC/ACD/IMM/PUR1/MC1IT-1006/25
General Instructions: 1. The price bid should be complete in all respects and inline with the format given below. 2. Bidder has to quote compulsorily for all the prices below. 3. The sum total, i.e. ( A + B) will be basis of evaluation. "Evaluation of the bids will be done as per the total cost of the biometric attendance system as per the scope of work and Bill of material of Part-I tender documents including the quoted CAMC charges for 3 years" 4. Loading factor as mentioned in Part II will be applicable for commercial evaluation. 5. Break up of prices, if any, for the items mentioned at Sl.no. A1.1; A1.2; A1.3; A2.1; A2.2; A2.3; B may be mentioned utilizing the Sheet " PRICE BREAK UP". 6. If vendor wants to offer any other optional items the same may be mentioned utilizing the Sheet ' Additional Price Details'.
Name of the Vendor/ Firm:
Your Quotation Ref No.:
Please indicate the Currency
Cost of CAMC for satisfactory operation of machine for a period of 3 years after warranty, covering sl. no. (31) of Part I Scope of Work.
1st Year
Tax Details (Mandatory)
Details of Taxes applicable:
Any other comments, if any:
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division Marathahalli Post Bangalore - 560 037 INDIA
PART -III (C)
Tender Ref No.: HC/ACD/IMM/PUR1/MC1IT-1006/25
Name of the Vendor/ Firm:
Your Quotation Ref No.:
PRICE BREAK UP
Please Indicate the Currency:
* - Please indicate the Sl. No. of price bid for which the break up is being provided
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division Marathahalli Post Bangalore - 560 037 INDIA
PART -III (D)
PRICE BID
Tender Ref No.: HC/ACD/IMM/PUR1/MC1IT-1006/25
Name of the Vendor/ Firm:
Your Quotation Ref No.:
ADDITIONAL PRICE LIST
Please Indicate the Currency:
HINDUSTAN AERONAUTICS LIMITED Aerospace Composites Division (Formerly known as Composite Manufacturing Division) Marathahalli Post Bangalore - 560 037 INDIA
PART - I
Technical specification and Scope of Work (Technical Bid)
(No Prices should be mentioned in this document)
Tender Ref No.: HC/ACD/IMM/PUR1/MC1IT-1006/25
Name of the Vendor/ Firm:
Your Quotation Ref No.:
Supply, Installation, Configuration, Commissioning and Training of Complete Biometric Attendance System.
Processor: Minimum 1.0 Ghz Digital processor
Memory: Minimum 1 GB DDR3/ DDR4 RAM
Authentication methods support: Face, Fingerprint, Card & PIN.
Camera: Minimum 2MP Low Light Camera
Face Recognition distance: 0.5 – 1 Meter or better
Fingerprint Sensor: 500 DPI Optical Sensor or better
Communication Interface: i) Integrated Onboard Ethernet port 10/ 100mbps speed (minimum) for communication with server. ii) USB Port for data transfer
Authentication method Combinations support: (i) Face or Finger or Card or PIN (ii) Face + Card (iii) Finger + Card (iv) Card+PIN
Display: Minimum 3.5 inch TFT/ LED/ LCD color Screen Resolution – 640x480 Pixel or higher
Inbuilt Speaker for Audio Messages for Accepted/ Rejected verification.
RFID Card 13.56 MHz. frequency should be supported.
Push data: Yes
Storage Capacity of Attendance device: Face: 2000 face (Minimum), Finger Print: 4000 templates (Minimum), Card: 2000 cards (Minimum) Attendance Log Capacity: 2, 00, 000 (Minimum)
Language support: English
Verification Time: Not more than 2 seconds for any combination of Face/ Finger/ Card
Display/ Indication @ verification/ rejection i) Employee Photo, Name, Dept. Display + Messages in English default. ii) Audio: Speaker for Audio (Accepted/ Rejected) Messages iii) Indication: Accepted/ Rejected Icons on Display
Data push to server: The attendance device should be capable of transferring attendance data instantaneously to server and as per schedule in bulk basis as needed to Attendance software and IFS ERP.
In case of LAN disconnection: Attendance data get stored (up to log capacity) in local memory at Biometric Attendance device, this data should be copied to local attendance server as soon as network connectivity is restored.
USB drive data upload/ download option: Attendance device must have USB data upload/ download option
Support different light condition: Attendance device should be able to recognize, Authenticate & record attendance even in low light condition during Day & Night.
Battery Backup: Attendance device should be supplied with Battery with minimum 4 Hours Operational Back Up for for Attendance device.
Electrical Features: Voltage 230V AC Standard ± 6% VAC, 50Hz±3% Hz
Power adaptor (if required) supplied along with attendance device by vendor.
Housing: Metallic. Mounting Type: Wall mountable (required housing/ accessories supplied by vendor)
Firmware upgradation: Firmware upgradation via network/ USB PEN drive
Attendance Device must reject authentication by Photo and fake finger
Quantity: 20 Nos (Unit cost of attendance device should be indicated in the bid)
Format: Thin flexible polyvinyl chloride (PVC) laminate with card dimensions: as per the standard format
Operating frequency: 13.56 MHz with data security
RF interface: As per ISO/ IEC 14443, Type A
Memory Size: 1 Kbyte
Memory type: EEPROM, read and write
Multi-application memory: 16 sectors
Data retention: 10 years
Feature: Capable of direct printing of image on both sides with dye sublimation/ thermal printers
Service: Vendor should carry out dye sublimation printing on cards with data provided by HAL
Supplied ID card should be compatible with existing Rapid Radio 13.56 MHz Reader device.
Vendor has to carry out fresh enrolment (Face + Fingerprint template + photo) with basic information and dye sublimation printing on cards with the data provided by ACD-HAL for approximately 650 persons.
The quantity mentioned is tentative. Payment shall be released as per actuals. Unit cost for enrolment, printing and supply of RFID card should be brought in the bid.
Additional ID Card requirements: In case of additional ID Card requirements beyond PO quantity, the order shall be placed separately for supply of ID cards including fresh enrolment and printing. The vendor has to supply the card/ s within 1 week of request for desired quantity of Card. Cost of the ID cards with printing shall be same as quoted price in this RFQ. This price will be valid for next three year.
Qty: 650 Nos
Writing/ Editing user data (Employee ID) in the card memory sector
Option to be provided to secure the memory sector by using key
Attendance Management software: Attendance Management software should be capable to store minimum 2000 Employee details, verification samples and attendance logs. (Software licenses should be perpetual type), Attendance Management software should be capable of Clock Management, Movement, Shift, Leave Management and generating reports for the same.
Online portal for viewing attendance details by employee, online application for Leave, shift change, Movement Pass, Comp-off etc and Multi-user approval provision for the same with licenses for 1000 Nos users.
Attendance device Management:
i) Centrally manage and configure all the Biometric attendance device. ii) Attendance logs to be downloaded automatically from attendance devices. iii) Provision to manage (Add, delete and modify) employee details, Shift and push same details to all the attendance device centrally. iv) License: Provision to manage minimum 40 Nos. of Biometric Readers from software.
Shift Management
Leave Management
Employee Management
Access Management
Security Management
Backup & Recovery: Provision for Attendance server data scheduled backup and restoring of this backup to new server in case of failure of attendance server.
ERP integration Requirements:
Reports in Attendance Management software
Attendance Software additional Functionalities
Access log capacity in device: 100000 (Minimum)
Supply of EM door lock, Exit switch and other accessories
Connection RJ45 Ethernet port & USB
Access log can be downloaded to Computer with network.
Software to Store Access device logs (Name, Date, time, Work code)
Switch type: Managed L2 Switch
Ethernet ports: 24 x 10/ 100/ 1000BASE-T
Fiber ports: 4 x 10G SFP+ ports with Fiber module
Switching Capability: 120Gbps (Minimum)
Console port & Full CLI features
3 Years (minimum) On Site warranty
Network switch Preferred make: HP/ Cisco/ Juniper/ Netgear / Aruba / D-Link
QTY: 5 Nos.
x) Server Hardware Preferred make: Dell/ HPE/ Fujitsu/ Cisco/ IBM
ix)Preferred make: DELL/ HP/ LENOVO/ Acer
Scope of Work for Supply, installation and commissioning of Biometric Attendance System at ACD-HAL
The scope of Biometric Attendance System implementation covers: i) Supply of all the items for Biometric Attendance System as per BOM at Annexure-I ii) Installation, Configuration, Commissioning, Testing, Proving of supplied Biometric Attendance System and Training for the same at Aerospace Composites Division (ACD) HAL, Bangalore. iii) Three year onsite comprehensive warranty for complete Biometric Attendance System from the date of acceptance of system at ACD-HAL.
General Terms & Conditions:
Vendor shall supply & install items/ components/ equipments/ software as per Annexure-I (Technical specification & Bill of material). Vendor has to mention Make and Model of offered Attendance device/ Software/ Network switch and submit the Data-sheet/ product catalog for offered products.
Biometric attendance devices should support Face, Finger print, RFID Card & PIN based identification, attendance log capturing and pushing attendance data to server.
Vendor has to carry out Installation and commissioning of Biometric attendance devices and Server as per ACD-HAL's requirement. (Network & Power connection will be provided by HAL). The has to complete this project on Turnkey basis.
Vendor has to install Attendance server software in Supplied Server at ACD-HAL server room.
Vendor has to configure backup of attendance server so that in case of failure of Attendance server hardware/ software, available backup can be restored on other server hardware/ Virtual Machine and made operational with in 24 hours. (Additional server will be provided by ACD-HAL).
Biometric attendance device should not take more than 2 seconds for identification & attendance log capturing with any combination of Face/ Finger/ Card based authtication.
Biometric attendance device, Easy to register new employee data (face/ finger/ card/ PIN) and should be easy to block existing employee as well.
Biometric attendance device & server should support transfer of employees information & identification data to attendance device from server centrally.
ACD-HAL will provide power and network near by Biometric attendance device as per requirement.
All the relevant software upgrades/ Firmware upgrade for Attendance Software and Biometric attendance device shall be provided by vendor without any additional charges under warranty.
Customisation of software as per company leave policy, Attendance policy, standing orders etc. shall be the cover under Warranty without any additional charges.
Vendor has to carry out fresh enrolment (Fingerprint template + photo + face) and ID card printing (with HAL provided data) for 650 persons. ID Card quantity mentioned in this order can be utilized in staggered manner during one year period.
Vendor has to install & configure supplied Biometric Access Control Device at ACD-HAL server room.
Suggested Attendance device be stable & tested product, Attendance device must be in use and accepted by reputed industries / Organizations/ University/ PSU/ Defense/ Govt or Semi- Govt. unit across the India. Project completion certificate of the executed contracts should be provided to ascertain credentials with documents.
Training: Vendor shall provide operational training for biometric device & Attendance software to minimum four persons from ACD.Vendor has to provide related training documents. Under the training vendor should cover following: i) Installation & configuration procedure for new biometric device. ii) Uploading employee identification information to new biometric device from server. iii) New entry/ modification/ blocking for employee at Biometric attendance device & server. iv) Generating different reports with Attendance Software. v) Clearing old attendance logs after backup on attendance device. vi) Collect attendance log & import to existing ERP (IFS) for payroll processing. vii) Backup and restore procedure for Attendance server. viii) Integration between Attendance server & ERP database.
Warranty Terms: i) Vendor shall facilitate three years onsite comprehensive warranty for complete system from the date of acceptance of system at ACD-HAL. ii) Any issue related to supplied items, replacement/ repairs/ Software/ Operating system issue/ Firmware support/ upgrades reported to vendor help desk should be attended within 24 hours of call logging and resolved within 2 days of call logging. iii) During the warranty period the vendor should carry out quarterly preventive maintenance for ensuring normal functioning of system. iii) If reported problem is not resolved within 2 days, Vendor shall provide similar/ higher configuration stand by unit to make the system operational. iv) If vendor fail to rectify the problem or providing suitable stand-by unit after 10 working days from problem reported, with proper information to vendor, HAL - ACD may get the fault ratified by third party and such cost of repair shall be borne by vendor. v) HAL, ACD is not liable to pay any extra charges on any account during warranty period except physical damage due to mishandling of system. vi) Overall minimum 95 % uptime per month required for the complete system, Vendor has to provide an onsite comprehensive warranty of one year for complete system (a minimum of 95% monthly uptime is to be maintained failing which the warranty shall be extended by as many days the uptime has fallen shorts of 95%)
The support service shall be provided on all working days during the HAL working hours.
Vendor shall take single point responsibility on turnkey basis for the entire scope of work for supply, Engineering, Installation, Integration, Networking, Testing and Commissioning of the complete Biometric Attendance System.
HAL, ACD reserves the right to make minor changes to the scope of work during installation and commissioning of work as per on ground requirements prevailing during installation and commissioning.
Supply, Installation & Commissioning of the system to be carried out to HAL ACD’s satisfaction. Any shortcomings of items are the responsibility of the supplier/ vendor and will provide those items at no extra cost. System should be made operational.
All expenses (including Salaries, transport, Living, Medical Cover, insurance) for installation/ support persons, during installation/ warranty support to be borne by the Vendor.
One person from vendor should be identified as coordinator/ site in-charge for ACD-HAL site.
Documents to submit at Completion by vendor: i) Warranty certificate for entire system. ii) Training document. iii) Attendance device manual. iv) Software CD/ DVD with product key.
All tools, testing instruments, cable ties, consumables, etc. as required during installation, testing shall be arranged by the vendor at no extra cost to complete the work.
Delivery Schedule: Vendor shall deliver, install, test, commission, training and handover the Biometric Attendance System within a period of 90 days from the date of Purchase Order.
PRIOR EXPERIENCE: Vendor should have executed similar work with minimum 5 device and servers at one site in last 5 years as given in this RFQ for reputed industries / Organizations/ University/ PSU/ Defense/ Govt or Semi- Govt. unit across the India. Details of the executed contracts should be provided to ascertain credentials with documents.
Comprehensive Annual Maintenance Contract (CAMC): The Bidder should quote for CAMC of complete Biometric attendance system for a period of 3 years after warranty as a separate item. HAL may exercise the option for placement of CAMC order after 3 years warranty period is over. However, evaluation of the offer will be based on the total cost of Supply, installation, Configuration, Commissioning and Trainingand 3 year CAMC cost. Under the scope of CAMC: i) The scope of CAMC work covers comprehensive maintenance of omplete Biometric attendance system installed under this RFQ at Aerospace Composites Division (ACD) for 3 years period. CAMC shall be comprehensive including Spares, service, labour and transport cost etc. ii) Rectification/ replacement of faulty/ Malfunctioning Hardware/ Software related to Biometric attendance System within 2 working days from call logging. Any of the reported complaint should be attended within 24 hours. iii) Only genuine spares from OEM should be used for the servicing/ maintenance during CAMC. iv) PENALTY CLAUSES: A) In case of delay in rectification of the fault beyond 2 working days from the complaint logging date, a penalty of Rs. 300/ - per day per fault will be levied. Delay will be calculated from the date and time of complaint logged to the CAMC support. B) If a similar/ higher working standby unit is provided by the CAMC vendor in place of faulty unit then penalty will be not applicable. C) If Vendor fail to rectify the problem or providing suitable stand unit after 15 working days from problem reported, with proper information to vendor HAL - ACD may get the fault ratified by third party and such cost of repair shall be borne by vendor. D) In case contractor fails to pay the penalty and/ or cost of the repairs (by third party) it shall be deducted from the security deposit/ bill. E) The total penalty in any quarter during the period of CAMC, shall not be more than the concerned quarter payment. This does not include deduction due to damages to HAL property, third party repair cost.
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