Annual maintenance contract for maintenance of T-28 cranes of AMECA & (Italy) make with Vandhana International Pvt Ltd., New Delhi for two years 2026-27 & 2027-28 at a total value of Rs.1,37,49,093/-(Rs.6246214/- for 2026-27 and Rs.7502879/- for 2027-28).

In case the tenderer is authorized agent/ dealer/ distributor of the specified OEM i.e., M/s.Colmar, firm should upload the current authorization/ dealer ship certificate/tender specific authorization certificate issued by OEM with validity of authorization to cover entire period of proposed AMC. In case, the validity of authorization does not cover the entire period of proposed AMC, the authorized dealer should submit an undertaking along with the offer to the effect that necessary extension of the validity of the authorization would be ensured beforethe expiry of the current validity.

I/we the tenderer (s) am/are signing this document after carefully reading the contents.

I/We the tenderer(s) also accept all the conditions of the tender and have signed all the pages in confirmation thereof.

I/we hereby declare that I/we have downloaded the tender documents from Indian Railway website www.ireps.gov.in . I/we have verified the content of the document from the website and there is no addition, no deletion or no alteration to the content of the tender document. In case of any discrepancy noticed at any stage i.e. evaluation of tenders, execution of work or final payment of the contract, the master copy available with the railway Administration shall be final and binding upon me/us.

I/we declare and certify that I/we have not made any misleading or false representation in the forms, statements and attachments in proof of the qualification requirements.

I/We also understand that my/our offer will be evaluated based on the documents/credentials submitted along with the offer and same shall be binding upon me/us.

I/We declare that the information and documents submitted along with the tender by me/us are correct and I/we are fully responsible for the correctness of the information and documents, submitted by us.

I/we certify that I/we the tenderer(s) is/are not blacklisted or debarred by Railways or any other Ministry / Department of Govt. of India from participation in tender on the date of submission of bids, either in individual capacity or as a HUF/ member of the partnership firm/LLP/JV/Society/Trust.

I/we understand that if the contents of the certificate submitted by us are found to be forged/false at any time during process for evaluation of tenders, it shall lead to forfeiture of the Bid Security and may also lead to any other action provided in the contract including banning of business for a period of upto two year. Further, I/we and all my/our constituents understand that my/our offer shall be summarily rejected.

I/we also understand that if the contents of the certificate submitted by us are found to be false/forged at any time after the award of the contract, it will lead to termination of the contract, along with forfeiture of Bid Security/Security Deposit and Performance guarantee and may also lead to any other action provided in the contract including banning of business for a period of upto two year.

I/We have read the clause regarding restriction on procurement from a bidder of a country which shares a land border with India and certify that I am/We are not from such a country or, if from such a country, have been registered with the competent Authority. I/We hereby certify that I/we fulfil all the requirements in this regard and am/are eligible to be considered (evidence of valid registration by the competent authority is enclosed)

Please submit your bank details i.e. Name of Bank along with Bank Branch Code, Accounts Number as appearing in the cheque book, IFSC Code and PAN Number, duly certified by the authorised official of the bank, to facilitate payment through ECS/NEFT/RTGS.In lieu of Bank Certificate,scanned copy of a cancelled cheque may be attached for verification of the above particulars.

EMD: The tenderer is exempted from depositing Earnest Money as per the provision contained in MSOP-2018, item no.31(G) of Part-A Works Matters. The bidder shall submit the bid security declaration as per the prescribed proforma of Bid Security Declaration attached to the tender schedule.

Performance Guarantee : Contractor shall have to submit a Performance Guarantee (PG) of 5% of the contract value within 30(Thirty) days from the date of issue of letter of Acceptance (LOA) .The PG has to be submitted in four separate parts of 1.25% each of the contract value. All the provisions along withExtension of time , Penalty etc as specified in clause 4.11 of GCC for Services 2018 are applicable.

Variation in Ordered Quantity: Applicable as pr GCC for Service2018 para No 5.3.2.

Price Variation Clause: The Price Variation Clause (PVC) of General Conditions of Contract (GCC) shall not be applicable to this Annual Maintenance Contract (AMC) as per Railway Board's Letter No. 2013/CE-I/CT/O/10/PVC/Pt.1, dated 27.01.2015.

Payment: Railway shall make payment through NEFT on submission of bill by the contractor, duly certified by the authorized Railway officer in-charge of the work that the work has been completed to the satisfaction of the Railway. Spare parts and components are charged during the repairing work are as per the accepted rate list, terms &conditions of the agreement. Bill paying authority will be AFA/EXP/HQ, Office of PFA/SC. Payment would be normally made within 30 (Thirty) days from the date of submission of bills,, if found to be in order. W h i l e submitting the bill the Contractor should attach the following documents along with the bill in Railway format in Electronic Form. 1.Fall clause certificate 2.Copy of Delivery C h a l l a n 3.Copy of the Supply Order. 4.Copy of Invoice.5.Documents applicable for claim of statutory duties and taxes.

Statutory Variation Clause: Statutory Variation in taxes and duties, or fresh imposition of taxes and duties by State/ Central Governments in respect of the items stipulated in the contract (and not the raw materials thereof),within the original delivery period stipulated in the contract, or last unconditionally extended delivery period shall be to Railways' account. Only such variation shall be admissible which takes place after the submission of bid. No claim on account of statutory variation in respect of existing tax/duty will be accepted unless the tenderer has clearly indicated in his offer the rate of tax/duty considered in his quoted rate. No claim on account of statutory variation shall be admissible on account of misclassification by the supplier/contractor.

Fall Clause: Fall Clause is applicable as per IRS Conditions of Contract as amended up to date. During every billing, the Contractor has to give certificate stating that no spares are supplied to other parties less than these rates.

New Impost: Any New Impost or revision in the duties, taxes, levies, etc. on finished product levied, as statutory duties during the currency of contract will be reimbursed by Railway subject to submission of documentary evidence in respect of payment made by the supplier.

TAXES & DUTIES: While quoting, the rates should clearly indicate the rate of applicable taxes. Tenderer should submit the rates duly specifying the taxes and same shall be charged at the rate applicable at the time of delivery of spares and date of servicing the machine for the Railway. The payment will be made only on production of documentary evidence. Tenderer should also furnish HSN code, GSTIN number representing the States in which they are registered for GST along with the address of registered office, place of Business in state etc.Firm should ensure that they are GST compliant and their quoted tax structure/rates are as per GST law.

The rates quoted by the contractor should not be above the rates quoted for any other other Railway/Govt Agency.

The contractor has to provide the Railway the services of their Engineer for carrying out inspections to check the condition of engines periodically, attend maintenance schedule and take necessary action as required in order to prevent failures to the maximum extent. The periodical inspection of the engines shall include imparting necessary guidance to machine operators for conducting routine maintenance.Charges for the same shall be paid as agreed in the contract.

This is a single tender for " Annual maintenance contract for maintenance of T-28 cranes of AMECA & (Italy) make with authorized dealer M/s. Vandhana International Pvt Ltd., New Delhi for two years 2026-27 & 2027-28 at a total value of Rs.1,37,49,093/-(Rs.6246214/- for 2026-27 and Rs.7502879/- for 2027-28). "So only M/s. Vandhana International Pvt Ltd., New Delhi isrequested to submit their offer. Offer submitted by any other firm will not be considered for evaluation and consideration.

The Contractor shall not be entitled to be provided with any facilities by way of accommodation, free passes or material or transport. The arrangements for stay and lodging of the staff of the tenderer shall be the responsibility of the tenderer.

The contractor has to provide the Railway the services of their Engineer for the purpose of carrying out checking, repairing, maintenance and overhauling of all the T-28 cranes (Ameca/Colmar make machines) working in this Railway as and when called upon to do so by Railway. Charges for the same shall be paid as agreed in the contract.

During maintenance/servicing, the Service Engineer will replace spare part(s) if necessary. Such spares duly certified by the Machines In-Charge will be paid at the rates agreed. The contractor shall return the released material to the Railway. Only spares can also be ordered by Dy. CE/TM/Lines/SC(Looking after by Dy.CE/TM/HQ).

The contractor at the end of each deputation of their engineer will raise the bills directly for cost of spares used and labour charges involved for servicing various components on the Railway with a certificate from the Machine-In-Charge that the engineer had attended for the number of days and hours claimed and satisfactorily carried out the job.

A log book shall be kept with each machine and service engineer should make entries regarding the complaints and repairs attended by him in the log book for smooth operation of the machine as well as the contract. Contractor's service engineer and in-charge of the machine should sign in the log book on each visit. Service Engineer should give his report on complaints/problems occurred in the machine and action taken for the same. Such action plan / report shall be submitted to Dy.Chief Engineer/TM/Lines/SC(Looking after by Dy.CE/TM/HQ) through XEN/TM or AXEN/TM within a week of inspecting the machine.

Railway will only provide skilled & unskilled labours, tools, lifting and tackle or other facilities as normally available at machines and required for completion of the repairs within the jurisdiction of this Railway. Other requirements if any shall have to be arranged by the contractor at his own cost for which no additional payment shall be made. Further, non-availability of any of the above mentioned items with Railway shall not be quoted as reason for delay by the contractor.

Penalty Clause for Services : The contractor shall depute their technically qualified and experienced service engineer as early as possible within 07 days (Seven days) on receipt of a Email/ watsapp/written request /demand letter issued by Dy. CE/TM or XEN/TM or ADEN(TM) from HQ or respective divisions of the Railway. However, in case of break down, service engineer should reach at site within 03 days (three days).In case the service engineer not reaching the site within the above period of 07 days penalty of 25%would be levied on the accepted daily charges till a grace period of 07 days beyond the originalperiod of 07 days. The penalty will be on number of days delayed by the firm or on the days spenton deputation whichever is lower.However, in the case while no service engineer is deputed even within the grace period of 7 days, apenalty of 50% would be levied on the accepted daily charges beyond the grace period of 7 days.The penalty will be on number of days delayed by the firm or on the days spent on deputationwhichever is lower.In case no service Engineer is deputed within 21 days or even after 21 days, a penalty of 50% ofservice engineer charges (per day) for seven days shall be charged and adjusted in the subsequentbills.However, in breakdown cases, the service engineer not reaching the site within the above period of03 days a penalty of 25% would be levied on the accepted daily charges till a grace period of 03days beyond the original period of 03 days. The penalty will be on number of days delayed by thefirm or on the days spent on deputation whichever is lower. However, in the case, while no serviceengineer is deputed even within the grace period of 03 days, a penalty of 100% of service engineercharges (per day) for 03 days shall be charged.Penalties shall be recovered from the pending bills on hand.

Spares are to be supplied in advance by the contractor on a formal requisition from Railways and immediately on receipt of the spares, Railway will provide the spares at site when the maintenance/service of the machine is undertaken. The Contractor shall ensure that the spares as requisitioned by Service Engineer are available in the price list of spares of the AMC.

The contractor shall supply the Spares available Ex-stock F.O.R- Destination, within Thirty (30) days from the date of Receipt of written requisition from Railway. The spares which are not available on stock the delivery period for indigenous spares will be 90 days and for spares which are to be imported, delivery period is 180 days from the date of Receipt of written requisition from Railway. However for imported items evidence of import has to be submitted along with the bill. If the firm fails to adhere the delivery period for spares, Liquidity Damages will be levied as per extent rules. (702 of IRS conditions)

Only genuine spares parts are to be supplied and /or fitted.The destination address for supply of spares shall be:Zonal Track Machine Depot (ZTMD/CVB), Cavalry Barracks Railway Station, Beside CTW Barracks, Near Nagamma Temple, Lal Bazar, Secunderabad - 500087.

As far as the spare parts for break down maintenance are concerned, the spare parts required for replacement will be decided based on the Joint Inspection by the contractor's Service Engineer and Railway's Engineer at the level of AXEN / Machine In-charge and the same shall be supplied by the contractor on the receipt of formal requisition from Railway (Dy.CE/XEN/AXEN) for commissioning the machine.

All the defective/unserviceable components, which are released, shall be returned to the railway by the firm and the same shall be accounted by concerned SSE.

The rates for spares will remain firm only during the validity of contract. If it is found that at any stage that the rates charged to South Central Railway are higher than those charged from any other Railway suitable recovery from the contractor shall be made.

Sometimes the delivery of all the spares of an order is not possible in a single lot due to any reason, in such cases, part supplies must be accepted and the payment should be affected for spares supplied.

Penalty for non-supply of spares on time : If the contractor fails to supply the spares within above specified period, penalty will be levied at ½% (half) per week or part thereof on value of materials to be supplied to subject to a maximum of 10% of the of the spare part value. The list of critical spare parts shall be prepared in consultation with the Railways after issue of letter of acceptance.

All spare parts (except wear and tear items) to be supplied under AMC are to be warranted/guaranteed as per IRS conditions of contract.Excluded From Warranty are: - Parts subject to wear and tear, Parts that are operationally linked with parts not supplied by contractor, Parts becoming defective due to incorrect installation by the Railways or attended by outside agency.In case of any spare's rejection arises due to unsuitability of the spares, the same will be replaced within 10 days, otherwise penalty will be charged 0.5% of spares value per day and maximum upto 10% of the spares value.Failure of contractor to replace defective spare will be dealt as per conditions of contract.

In case of warranty, if replacement is not completed by the firm within two months periodfrom the date of failure, the amount of expenditure / loss incurred by Railways shall be borneby the agency, and the amount shall be deducted from the on-account bills or from the futurebills or from the bills pending with other Railways. Also, the performance of the firm forsuch incidents may be recorded as poor performance.

For any premature failure during guarantee / warranty period, the cost of replacement of spares shall be borne by the contractor. Apart from this, Contractor has to submit a report to Dy.CE/TM/Lines/SC(Looking after by Dy.CE/TM/HQ through XEN/AXEN/TM within one week of such premature failure of spares in service duly explaining the reasons thereof. Failure to submit such reports in time may affect payments.

Arbitration: In the event of any dispute differences etc., in interpreting the various clauses of the agreement or in actual working of the contract, the same will be referred to by either of the parties to the General Manager, South Central Railway or to any one specially nominated by him on his behalf for arbitration and his award is binding on both the contractor and the Railways. The arbitration and Conciliation Act 1996 and rules there under and any statutory modification thereof shall apply to the arbitration proceedings under this clause.

Contractor shall be wholly responsible for the statutory observations performing to his staff viz PF, ESI, WCA etc and he will be responsible for the maintenance of necessary records in this connection and also comply with all statutory requirements in force from time to time. The Contractor shall pay minimum wages to his staff as fixed from time to time under the laws in force.

A request for supply of spares or deputation of service engineer shall be honoured till last date of currency of the AMC. Execution of such request will be obviously after expiry of AMC and delivery date or deputation period will go beyond it depending upon the terms of delivery/deputation stipulated in the AMC. No additional extension of validity for such cases is required and bills for such work/supplies will be honoured by Railways as per the delivery schedule for spares mentioned in the agreement.

Even though efforts shall be made by Railways to get the machines attended from contractor's service engineer only, however, neither Railways is bound for getting the repairs done from contractors only nor shall the contractor be held responsible for repairs on machines from any other sources. Due to any reason, if service engineer is not able to attend the machines when demanded urgently, or there is likelihood of delay thereby increasing the downtime of track machine the Railway reserves the right to get the failure of the machines attended by alternative agency to reduce the downtime of track machines at its own risk and cost.

Negligence of Railway Staff: Whenever service engineer observes negligence on the part of Railway staff in operation and maintenance of the machines, the confidential report in this matter should be separately submitted by the contractor to Dy. CE/TM/Lines/SC(Looking after by Dy.CE/TM/HQ) directly.

This contract shall come into force from issue of letter of acceptance and shall be in force for a period of two years i.e., for 2026-27 valid up to 31.03.2027and for 2027-28 valid upto 31.03.2028 or till the valid authorized period of OEM to the agency or contract period whichever is earlier. However, the validity can be extended if mutually agreed, if required.The firm should ensure that the validity of authorization/dealership certificate is current/valid during the AMC period

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

The contract will be governed by Indian Railways Standard General Conditions of Services 2018 with up to date correction slips in accordance with GFR 2017, IRS Conditions of Contract and Terms and conditions of this contract & special conditions of contract to the extent applicable & accepted.