SOFTWARE MAINTENANCE SUPPORT FOR EXISTING CELLEBRITE UFED4PC, DIGITAL COLLECTOR & INSPECTOR TOOLS

The tenderer should be a manufacturer who must have manufactured, tested and supplied the equipment (s) similar to the type specified in the ‘Schedule of Requirements’ up to at least xxxx % of the quantity required in any one of the last 3 years. The equipments offered for supply must be of the most recent series models incorporating the latest improvements in design. The models should have been released on or after xxxxx and be in satisfactory operation for xxxxx months as on date of tender opening. Certificates to be provided as per Section XII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The manufacturer furnishes authorization in the prescribed format assuring full guarantee and warranty obligations as per General Conditions of Contract and Special Conditions of Contract. Manufacturers Authorization Form to be provided as per Section XIII of Tender Document.

In case of authorized representative/dealer of a manufacturer - The tenderer, as authorized representative/dealer , has supplied, installed and commissioned satisfactorily at least xxxxx % of the quantity similar to the type specified in the Schedule of Requirements in any one of the last three years which must be in satisfactory operation for at least xxxxx months on the date of tender opening. Certificates to be provided as per Section XII of Tender Document.

The legal status, place of registration and principal place of business of the company or firm or partnership.

Details of experience and past performance of the tenderer on equipment offered and on those of similar nature within the past three/five years2 and details of current contracts in hand and other commitments.

A detailed description of the essential technical and performance characteristics of the goods.

A list giving full particulars, including available sources and current prices, of spare parts, special tools, etc., necessary for the proper and continuing functioning of the goods for a period of two years, following commencement of the use of the goods by the Purchaser.

Company Registration certificate/s Details of the Bidder shall be submitted as per Annexure A. In addition to the above documents, in case of: a) The bidder being OEM shall submit an undertaking in their letter head that they are OEM of the product offered in the Tender. b) The bidder being Dealer, the bidder should furnish the OEM Certification/Manufacturer Authorization Form issued by the OEM specific for this tender and tendered item/s, authorizing them for participating in the current Tender as per Annexure C. c) The MAF issued by OEM for Tender No: KSP/2025-26/IND0410/Call-2 shall also be considered as eligible.

All the documents below for 3 years: a) Audited Statement of Accounts viz.. Balance Sheet, Trading/Profit and Loss Account b) IT Returns c) Certificate issued by the CA as per Annexure B

List of Service Centers in India/Karnataka, along with the GST registration Certificate of the Service Centre/Centers to be provided and complying escalation matrix and Response time as per Annexure D If service centre does not exist in Bengaluru, an undertaking shall be given stating that a service engineer will be designated for DFSL, Karnataka to attend to the complaints registered and the same should be cleared within 2 working days.

GST Registration certification along with the GST remittance returns for a period of 3 months.

Affidavit as per format in Annexure F

The bidder should submit the following documents along with the Bid documents. Detailed description of the essential technical and performance characteristics of the equipment/hardware/software being offered. Item-wise comparative statement as mentioned in the tender document Appendix I technical specifications of the equipment proposed to be supplied by the tenderer. The Bidder/OEM is either the owner of the Intellectual Property Rights for the Hardware/software/ features/functions being incorporated in the products supplied, or they have the proper authorization and/or license from the original owner of such Intellectual Property Rights.

Earnest Money Deposit: Rs.54,000/-To be submitted online through E-procurement portal as per available mode of payments.

Consortiums are not allowed to participate in the Tender Should comply

All the documents below for 3 years: a) Audited Statement of Accounts viz.. Balance Sheet, Trading/Profit and Loss Account b) IT Returns c) Certificate issued by the CA as per Annexure B