TMH/TMH/2026-27/CAP/EO/0005

Model Name:

Year of Introduction :

Probable end of support :

Country of Origin :

Please quote the model which is including the latest state of art equipment and meets the basic minimum specifications. The quoted model should be latest introduced with end of support not before 10 years from the date of installation at TMC.

Equipment Specification

Licensing Model Declaration:The vendor should specify the licencing model and only perpetual licences is accepetable.Hidden or conditional licensing constraints will not be accepted

Network Architecture & Connectivity:- The vendor shall provide a detailed network architecture diagram and data flow for the proposed system, clearly indicating:

The vendor must clearly state whether Internet connectivity is required for: License activation, Periodic validation, Renewal

The sytem should support offline (air-gapped) license activation and validation.

Firewall, Ports & Communication Requirements:- The vendor shall provide a complete and final list of all network requirements, including: * Destination URLs / IP addresses * Port numbers and protocols (TCP/UDP/HTTPS etc.) * Purpose of each communication * No additional ports or endpoints shall be required post-award without prior approval from hospital IT.

Remote Access & Support:- Remote access is restricted by IT policy and if any remote access requirement must comply with the following: * Remote access shall be disabled by default and enabled only with hospital IT approval * Access shall be on-demand (just-in-time) and time-bound * Multi-Factor Authentication (MFA) must be supported * All sessions must be logged and auditable

Direct, uncontrolled remote access from external networks to the system is strictly prohibited.

HMIS Integration Requirement: If HMIS integration is required, it must be implemented via API only. No alternative integration methods will be accepted.

Compliance

Acquisition Parameters

Automated Imaging System

Technical specifications of stainer

Biomarker Panel

Should perform preventive maintenance (2nos) during warranty,AMC,CMC & if entered into AMC(includes unlimited breakdown calls) /CMC (which will include spare replacement, breakdown calls). Vendor to submit SOPs for PMS at the time of installation/ commissioning. This is mandatory requirement.

Performance certificates of IQ,OQ,PQ tests to be submitted at the time of installation/commissioning.

Vendor to submit the technical data sheet, brochure etc as a tender document with reference to the quoted make & model. Please mention the reference page no., quoted model name/number against each item etc in these documents against each technical specifications in the compliance.

Vendor to submit list of consumables/consumable Spares( i.e.spares need to be replaced at regular intervals, maybe quarterly/half yearly/yearly etc.) if any.

Please submit pre installation requirements [electrical, HVAC, Compressed air along with air pressure mentioned), water requirement (RO/DI/Distilled water with its pressure, flow rate per hour) ; if any of the above is essential]

Vendor to provide UPS with adequate capacity, if required for the quoted equipment. If not required, vendor to mention the same.

Vendor to submit details of footprint size & weight of the quoted model.

Vendor to submit power consumption.

Demo of the quoted model , will be required if so desired by the user, after the opening of the technical bid and prior to opening of financial bid. This is for technical evaluation. All technical specifications mentioned above to be mandatorily shown in the demo unit.

User's/Installation list: A list of installations of the quoted model with the address and contact numbers to be provided.

Predispatch inspection at factory will be required if desired by authorities.

Should be CE/US FDA/BIS/ICMED approved.

Vendor should provide the User manual and service manual copy during the installation of the equipment.

Unpacking and shifting the consignment to the installation site is to be included in the vendor's scope of supply. Bidder/manufacturer/authorized service provider should take responsibility to lift /shift the consignment from unloading site to the installation site. Unloading site shall be Stores department, Tata Memorial Hospital, Parel. If needed ,bidder has to arrange for the labours at no charge toTata Memorial Hospital, Parel.(Before submitting the quotation,bidders may visit Tata Memorial Hospital, Parel. to know unloading and installation site.

Training:

Operational training to be provided onsite to all departmental staff and primary level maintenance training to be provided to inhouse Biomedical Engineers.

Local Service Support: Should have local office and service support/service engineer for attending the breakdown calls. Details to be submitted.

Response Time: Should not be more than 06 hrs from lodging a breakdown complaint on toll free or by email.

Warranty- 2 years

CMC- cost per annum will be considered for all bidders for 8 years after warranty

Warranty and CMC Should include 2 preventive maintenance/ year and unlimited breakdown calls along with spares.b) All bought out items quoted along with the main system (local/non-local) and UPS should be covered. c) Yearly calibration/Validation/QA, Testing and measuring equipment used should be traceable to SI units through National/ International standards (as per NABL/NABH norms). d) PM kit if any. e) All upgrades/update, no seperate licence fees will be payable.

Penalty Clause:

If 2 years warranty, CMC per annum for 8 years after warranty wherever applicable are not adhered to, TMC reserves right to reject the offer.

Please mention whether UPS is required for the equipment. If so should be included in the offer.

Only Yes or No should be mentioned in compliance report and additional information in remarks column.

Do not mention / upload price and cost in the technical documents otherwise your quotation will be disqualified at technical stage.