M/o completed schemes under NA-II in Rohini Zone.

Water bill preparation charges on per bill/per connection basis for quarterly billing cycle, including generation, printing, and distribution of water bills to the respective flat/plot allottees/owners within one week from the date of generation, including conveyance and all allied works, complete. Also including one-time charges for master data entry for new/additional water connections, if not already available, and charges for printing of duplicate bills, as required.

Monthly charges for day-to-day operation and maintenance work, including entry of payment details; facilitating payment of water bills by consumers, preferably through online mode; generation and printing of collection statements; collection of water bill payments from DDA consumers through cash, cheque, and POS, or as directed by the AO/AAO (Water Cell, CAU-Rohini); preparation and printing of NOCs; preparation of lists of pending/default payments; processing and printing of arrear notices; issuance of duplicate bills; daily data backup; recompilation/reinstallation of software, if required; and carrying out all other related miscellaneous works, complete, including deployment of minimum one person having basic computer proficiency and operation of “May I Help You” Desk (Receptionist) for assisting consumers in resolving their queries.