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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹31.8 CrAdmitted-Finance | ₹31.8 Cr | L1 | Admitted-Finance |
| 2 | L1₹31.8 CrAdmitted-Finance | ₹31.8 Cr | L1 | Admitted-Finance |
| 3 | Rejected-Technical ABC HOUSE PLOT NO 432 5TH FLOOR PHULNAKHARA BHUBANESWAR 754001 ODISHA | CUTTACK | ODISHA | 754001 | - | - | Rejected-Technical Technically non-compliant |
| 4 | Rejected-Technical | - | - | Rejected-Technical Technically non-compliant |
| Sl No | Description | Qty | Unit | JMD Consultants L1 | NUVISION COMMERCIAL AND ESCORT SERVICES (NCES) L1 |
|---|---|---|---|---|---|
| 1.00 | Ticket Vending Personnel | 2,71,112 | Shifts | 31,10,87,543 ₹31.1 Cr | 31,10,87,543 ₹31.1 Cr |
| 2.00 | Supervisor | 5,584 | Shifts | 65,86,277 ₹65.9 L | 65,86,277 ₹65.9 L |
Updated dates
Tender Value
₹31.8 Cr
EMD Value
₹10.3 L
Closing Date
28 Jan 2026, 3:00 pmClosed
Senior General Manager/Contract
Delhi Metro Rail Corporation, 5th floor, A-Wing, Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi -110 001
Providing Ticket Vending Services to Delhi Metro Rail Corporation(DMRC) for Phase-II of Chennai Metro Rail Limited (CMRL).
2025_DMRC_889290_1
DMRC/CMRL/Phase-II/TVS/2025/01
Open Tender
Facility Management Services
Chennai
Please refer Tender documents.
9 documents required · 9 mandatory
₹23,600
Yes
DMRC Ltd., Property Business Account
₹10.3 L
Yes
Through Video Conference
9 Mar 2026
10 Dec 2025
29 Jan 2026
10 Dec 2025
28 Jan 2026
26 Dec 2025
10 Dec 2025 - 17 Dec 2025
18 Dec 2025
Tender: DMRC/CMRL/Phase-II/TVS/2025/01: Provision of Ticket Vending Services at various Metro Stations of CMRL" [For 03 years one month]
INSTRUCTIONS FOR FILLING UP BOQ
Following conditions are applicable for Financial Bid (Price Bid) of Tender DMRC/CMRL/Phase-II/TVS/2025/01: Provision of Ticket Vending Services at various Metro Stations of CMRL: -
1 This Bill of Quantities shall be read in conjunction with the NIT,ITT,FOT, General and Special Conditions of Contract, Employer's Requirements etc.
The rates and prices tendered in the priced Bill of Quantities are for complete work and complete in all respects. It will be deemed to include all Manpower, uniform, all taxes (inclusive of GST@18%), etc. all , contractor’s profit, all risks & insurance liabilities, compliance of labour laws and other obligations set out or implied in the contract.
Errors will be corrected by the employer for any arithmetic errors in computation or summation as indicated in relevant clause of Instructions to Tenderers.
The percentage shall be quoted agianst the rate (i.e. Minimum Wage + PF+ ESI) provided in the BOQ1 on e-tender portal and the rate quoted (evaluated after % quotation) will be deemed to include Duties, Taxes, Octroi, Royalty etc. ( inclusive GST@18%), and contractor’s profit including all general risks, insurance liabilities, compliance of labour laws and obligations set out or implied in the contracts. For taxes and duties refer Clause C2.6 of ITT & Clause 11 of SCC. The percentage shall not be offered/quoted elsewhere in the technical submission/tender submission.
The percentage to be quoted by Bidders shall be filled in figures only. In case of quoted percentage having decimal places, only first two digits after decimal will be considered, without any rounding off for third and more digits. If a tenderer quotes 'NIL','zero' or 'Negative' percentage or offers rebate/concession/ discount for Item No. 1 and 2 of BOQ , then his Financial Bid shall be treated as non-responsive and will not be considered and EMD will be forfeited.
The duty hours of the manpower deployed by the contractor shall be a maximum of 9 hours per day (including one rest/break). If the duty time exceeds 9 hours per day (including rest/break) or for more than 48 hours in a week , overtime charges shall be paid by the contractor to the concerned manpower as per applicable Rules in Contract Labour (Regulation & Abolition) Act, 1970 without any liability on the part of DMRC.
Only revision in Minimum Wages as notified by the Government of Tamil Nadu, whichever is higher, from time to time will be compensated [as per Clause 7 of 'Special Conditions of Contract'].
Income Tax/TDS and other statutory deductions as applicable will be deducted from every monthly bill by DMRC.
During the currency of the contract, the successful tenderer shall be required to procure necessary insurance policies as stipulated in Terms & Conditions of the Contract [as per Appendix-1 of FOT].
10 Obligation/Compliance to be ensured by contractor as per Appendix-30 of "FORM OF TENDER".
11 The quantum of outsourced Contractor’s manpower as mentioned above may vary and actual deployment of Ticket Vending Personnel and Supervisor shall be fixed by DMRC from time to time depending on the requirement / traffic pattern at different stations / locations / offices / premises of DMRC.
12 1) GST is included @18%. (2) In case of any revision (increase or decrease) either in minimum wages or/and in the ceiling of wage/salary limit (for EPF, ESI & Bonus) or/and in the percentage value of contribution (for EPF, ESI and Bonus) by the appropriate Government then the employer share of contribution will be suitably effected. (3) Employer Share of EPF contribution to individual manpower shall be limited to wage ceiling limit of Rs.15,000/- or on wage ceiling limit as amended from time to time. (4) All employees of the Contractor who are drawing monthly wages up to Rs.21,000/- shall have to be covered under ESI. (or upto revised/ enhanced wage ceiling limit as applicable from time to time). For those employees of the Contractor who are not covered under ESI, the Contractor shall take Employee Compensation Policy from a Govt. Insurance Company, in line with the provisions made under the Employee’s Compensation Act, 1923. Further, in such a case, the Contractor will procure Medical Insurance Policy, to be purchased directly from a Govt. Insurance Company, with Sum Insured @ Rs.2 lakhs per employee with coverage of family (including employee) of 04 members per employee. Re-imbursement of actual premium paid or 3.25% of wage (with capping of maximum wage ceiling @ Rs.21,000/-), whichever is lower, will be made by DMRC to the Contractor against the premium paid for both the insurance policies taken for ECA and Medical benefits. (5) Reimbursement of 5% towards miscellaneous charges (as mentioned in BOQ) and contractor's quoted profit percentage, taxes etc. on EPF and ESI contribution is payable only when the same is payable by DMRC as per EPF and ESI act. (6) Bonus has been evaluated for estimate as zero because the monthly wages (for 26 days) is crossing maximum threshold of bonus ie. RS.21000/- . In future, due to any amendment/ revision, in Bonus Act, Bonus for Contractor’s staff will be reimbursed separately to Contractor as per payment of Bonus (Amendment) Act 2015 only after submission of bonus disbursement proof by Contractor. (7) It may be noted that the requirement of manpower is only tentative. The contractor will be paid on the basis of actual requirement and deployment of manpower.. (8) Bidders shall quote their price/bid against the total estimated cost of tender. Bidders may note that if their total quoted price/bid is less than or equal to the total estimated cost of tender as indicated in S/N 7 above, then their offer will be considered invalid. (8) Minimum Wages for TVS Personnel/Ticket Vending Agent are considered as Booking Clerk (Category III) under Tamil Nadu Minimum Wages Act 1948, Employment in “Cinema Category”. Further, for Supervisor Category (II) of the same Cinema Category is considered. (10) One Supervisor shift per 50 shifts of the manpower is considered.
13.1 Sheet-1 Bill of Quantity-Main
13.2 Sheet-2 (Form F-A) - indicate the details of Maximum Manpower required (Derived from BOQ-Main)
13.3 Sheet-3 (Deviation(Annexure-A)) - Proforma for Statement of Minor deviations
Item Wise BoQ 15
Select, Excess (+), Less (-)
Tender Inviting Authority: Sr.GM/Contracts, Delhi Metro Rail Corporation
Name of Work: Provision of Ticket Vending Services at various Metro Stations of CMRL
Contract No: DMRC/CMRL/Phase-II/TVS/2025/01
Sl. No. Item Description Item Code / Make Total Manpower shifts Deployed Unit of measurement Estimated Rate Addition / Deduction Addition / Deduction Values Currency Convertion against each Item Quoted Currency in INR / Other Currency Profit Percentage to be quoted by bidder in figure. Only first two digits after decimal will be considered, without any rounding off for third and more digits. Quantity (Number of days in 2 years i.e. 730 days) VAT Amount in INR Freight Charges ( Unloading & Stacking) Any Other Taxes Category as per Labour laws Minimum Wages Rates w.e.f. 01.04.2025 per shift of a day (for 9 hrs duty) PF Contribution @ 13% of ceiling limit ₹15,000/- per month (Col.11= (15000/26)*0.13) * ESI Contribution @ 3.25% ceiling limit ₹ 21,000/- per month (Col.12 = (21000/26)*0.0325) Bonus @8.33% of Rs.7, 000/- or the minimum wages for the scheduled employment, as fixed by the appropriate Government, whichever is higher (for employees having salary upto Rs. 21000) ( Col.13= (Col.10)* 0.0833, if (Col.10)*26<=210000) else Col.13=0. Minimum amount payable per shift (if workman continues for applicable period making him eligible for PF and ESI ) (Col.14= Col.10+ Col.11+ Col.12+Col.13) Minimum amount payable per shift Including Contractor's Profit (if workman continues for applicable period making him eligible for PF and ESI as per BIDDER's quoted % Col. 15=Col. 14+(Col. 7*Col. 14/100) Value of work for 03 years 1 month ( 37 months) Col.16 =Col.4* Col.15 Miscellaneous Charges: Providing Uniform and other mandatory / customary facilities to all workmen [SI.No. 1 & 2 as per applicable instructions / Prevalent laws like rest room etc. per month (to be paid alongwith pay etc. on certification by engineer/executive for having provided the said facilities) including overhead and contractor's profit @ 5% of Col.16 BIDDER’S CALCULATED AMOUNT (Excluding GST) (Col. 30= Col.16 + Col.29) GST in % GST Amount on Quoted Price Rs. P
1 Ticket Vending Personnel item1 Shifts Excess(+) Full Conversion INR Booking Clerk (Category III) under Cinema Category
2 Supervisor item2 Shifts Excess(+) Full Conversion INR Supervisor Category (II) under Cinema Category
Total in Figures
Quoted Rate in Figures Select %
Quoted Rate in Words INR Thirty One Crore Seventy Six Lakh Forty Two Thousand Eight Hundred & Ninety Six Only
Tender: DMRC/CMRL/Phase-II/TVS/2025/01: Provision of Ticket Vending Services at various Metro Stations of CMRL" [For 03 years one month]
Manpower Required (Form F-A)
S/N Phase Total Nos of Stations Description Manpower Requirement Per Station Per Day (4 TVS Personnel per station per day) Manpower (9 hours shifts including 1 hr. break) (01 TVS Sup per 50 TVS Personnel) Total Nos. of days in the Year (According to opening of sections) Total 9 hours shifts (including 1 hour break) Basic Pay Per Person per day Revised VDA Per person per day w.ef. 01.04.2025 Total Current minimum wages per shift of a day (9 hour shift including 1 hour break) EPF Contribution (@13% over current minimum wages (rounded off to 2 decimal places) ESI Contribution (@ 3.25%) { Rounded off to 2 decimal place} For those manpower having monthly wages over Rs.21000, then limit upto Rs.21000 only considered (Please refer Note (4) below) Bonus @8.33% of Rs.7, 000/- or the minimum wages for the scheduled employment, as fixed by the appropriate Government, whichever is higher (for employees having salary upto Rs. 21000) Daily Rate (9 hours shifts including 1 hour break) with PF,ESI (rounded off to 2 decimal places) Total Value of work for the year (rounded off to 2 decimal places) Miscellaneous Charges: Providing Uniform and other mandatory / customary facilities to all workmen [S/N 1 & 2 as per applicable instructions / Prevalent laws like rest room etc. per month (to be paid alongwith pay etc on certification by engineer/executive for having provided the said facilities) including overhead and contractor's profit @ 5% of H] (rounded off to 2 decimal places) Total Estimated Cost / Total Expenditure (rounded off ) Total Estimated Cost / Total Expenditure (rounded off )
- Start Date End date - A B C= A*B D E F If (F*26<=15000) then, H= F*0.13 Else H=(15000/26)*0.13 If (F*26<=21000) then, H= F*0.0325 Else H=(21000/26)*0.0325 If (F*26<=21000) then, I= F*0.0833 Else I=0 J=G+H+I K=A*B*J L=0.05*K M=K+L N=M1+M2
(C1) TVS Personnel (C2) Supervisor (M1) TVS Agent (M2) Supervisor
1 1St Phasae (1A&1B) TVS Personnel 4
3 2nd Phasae (1st Phase, 1C) TVS Personnel 4
5 3rd Phasae (2nd Phase, 2A, 2B, 2C) TVS Personnel 4
7 4th Phasae (3rd Phase, 3A, 3B) TVS Personnel 4
9 5th Phasae (4th Phase, 4A, 4B) TVS Personnel 4
11 6th Phasae (5th Phase, 5A, 5B) TVS Personnel 4
13 7th Phasae (6th Phase, Stage6) TVS Personnel 4
15 Estimate for 03 years 01 Month [37 months], exclusive of GST( at present rate of minimum wages)= O
17 Total Estimate for 03 years One month [37 months], inclusive of GST( at present rate of minimum wages)= Q
NOTE:- (1)In case of revision (increase or decrease) either in Minimum Wages and/or ceiling of Wage/Salary limit for payment of EPF & ESI etc., and/or in the percentage value of contribution towards EPF & ESI etc. by Government then the same will be compensated by DMRC/CMRL as per Clause 7 of SCC and Contractor is bound to pay revised statutory charges/wages etc. to workmen. (2)All employees of the Contractor who are drawing monthly wages up to Rs.21,000/- shall have to be covered under ESI. (or upto revised/ enhanced wage ceiling limit as applicable from time to time). For those employees of the Contractor who are not covered under ESI, the Contractor shall take Employee Compensation Policy from a Govt. Insurance Company, in line with the provisions made under the Employee’s Compensation Act, 1923. Further, in such a case, the Contractor will procure Medical Insurance Policy, to be purchased directly from a Govt. Insurance Company, with Sum Insured @ Rs.2 lakhs per employee with coverage of family (including employee) of 04 members per employee. Re-imbursement of actual premium paid or 3.25% of wage (with capping of maximum wage ceiling @ Rs.21,000/-), whichever is lower, will be made by DMRC to the Contractor against the premium paid for both the insurance policies taken for ECA and Medical benefits.
Tender: DMRC/CMRL/Phase-II/TVS/2025/01: Provision of Ticket Vending Services at various Metro Stations of CMRL" [For 03 years one month]
PROFORMA FOR STATEMENT OF MINOR DEVIATIONS
1. The following are the particulars of minor deviations from the requirements of the Tender Document:
S/N Clause Deviations Price adjustment for each deviation/s
1. The Tenderer shall indicate price adjustment against each deviation in ANNEXURE-A of BOQ. This price is the price which the tenderer shall reduce from his tender price if deviation(s) is/are accepted by the Employer.
2. Where there is no deviation, the statement should be returned duly signed with an endorsement indicating ‘No Deviations’. In case, Performa of deviations is not submitted or submitted as blank, it will be construed that the tenderer has not proposed any deviations from tender documents.
3. If the tenderer proposes deviations in tender documents, and/or any other terms and conditions of the tender, other than in this Annexure, it will have no effect.
Signature of authorized signatory
On behalf of Tenderer
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