M AND R TO NAGPUR PERI URBAN (12 VILLAGES) R.R.WATER SUPPLY SCHEME TAH.AND DIST.NAGPUR(FOR YEAR 2025-26 AND 2026-27)

Preparation of Computerised consumer Water bills

Item No.1 :- Execution of complete water supply billing and revenue collection services for all consumers using WMS Billing Software provided by MJP. The work includes monthly meter reading with photographic evidence, validation and data entry, consumer-wise bill generation, printing on approved stationery, and door-to-door bill distribution. It also covers maintenance of consumer ledgers, issuance of defaulter notices, sending of SMS alerts, and preparation of all required reports. The contractor shall operate the billing counter (excluding counter manpower), collect payments, reconcile and deposit daily collections in designated bank accounts, and record all receipts in WMS. Further responsibilities include correction and updating of consumer data, coordination with IT Cell to resolve software-based issues, ensuring complete data backup and security, and submission of Monthly Progress Reports (MPR) by the 3rd day of every month along with any other billing-related information as directed by the Engineer-in-Charge. The contractor shall arrange and maintain all necessary infrastructure, hardware, internet connectivity, consumables, and manpower for meter reading, bill distribution, and smooth functioning of the billing and collection system. FOR THE YEAR 2025-26 & 2026-27

Item No. 2 :- Providing services of cash collector at bill counter including the work of collection of daily consumer bill, deposit the cash at bank,update the pass book & daily cash remittance book etc as per direction of Engineer-in-Charge FOR THE YEAR 2025-26 & 2026-27

Item No. 3 :- Providing, supplying and fixing flex banner of approved quality and design, including artwork preparation, digital printing with eco-solvent/solvent ink on 280-300 GSM flex media, trimming to required size, hemming on all sides, eyelets at regular intervals, and fixing on MS angle iron frame of suitable size (not less than 25 mm x 25 mm x 3 mm), including fabrication, welding, painting with two coats of enamel paint over one coat of red oxide primer, and installation at site complete in all respects as directed by the Engineer-in-Charge. FOR THE YEAR 2025-26 & 2026-27

Item No. 4 :- Providing services for public announcement using portable sound system with horn speakers mounted on vehicle (e.g., auto-rickshaw/jeep) in Municipal Council and Gram Panchayat areas for dissemination of information regarding payment of pending water supply dues within the prescribed period, as directed by the Engineer-in-Charge; including vehicle hire charges, fuel, driver, operator, loudspeaker system with microphone and amplifier, preparation of announcement script in local language, and making repeated announcements across specified routes / locations for full day , etc. complete. FOR THE YEAR 2025-26 & 2026-27 FOR THE YEAR 2025-26 & 2026-27

Item No.5 : Recovery Officer :- Providing services of a Recovery Officer for the recovery of pending / default water supply bills from consumers, including preparation and issue of demand notices, follow-up visits, maintaining recovery registers, assisting in disconnection / reconnection actions as directed, depositing recovered amounts to the scheme’s designated account, and submitting progress reports to the Engineer-in-Charge. The Recovery Officer shall work under the overall supervision of this office and shall be responsible for achieving monthly recovery targets as fixed. The item includes conveyance, stationery, communication charges, and all incidental expenses required for execution of the work complete as directed by the Engineer-in-Charge. FOR THE YEAR 2025-26 & 2026-27