Rates analysis for Comprehensive Maintenance and Repair of the 100-User IP-PBX System Installed at the Main Fire Station of Pimpri Chinchwad Municipal Corporation.

AMC of 100 users IP-PBX solution pure IP Platform, IP PBX expandable Capacity of 2000 IP Extensions. Protocol SIP, Coder-decoder (codec) support for automated bandwidth selection: G.711 mu-law, a-law, G.729, appropriate Video Codec H.264 and H.263, The system IP architecture and provide support for integrated telephony solution for IP Phones, Video Phones, Mobile based SIP Client, all 3rd party Mobile SIP Client, E1 / PRI, SIP and all 3rd party SIP gateways, GSM Gateways, able to do bulk add and delete operations for devices and users, Alternate Automatic Routing Auto route selection and Least Cost Routing is available, inbuilt SIP / VOIP trunk application facility without any additional module, unlimited SIP Trunk functionality for trunking with SIP Supported Devices without the need of procuring any additional Licenses, The System should able to integrate 3rd Party SIP Phones without the need of procuring specific licenses, System inbuilt facility for at least one PSTN SIP Trunk termination, Support for configuration database (contains system and device configuration information, including dial plan), Digit manipulation and call treatment (digit string insertion, deletion, stripping, dial access codes, digit string translation),Centralized call processing, (As per Specifications mentioned in Annexure A)

AMC of Mobile Application with real time collaboration, capabilities that enable users to easily manage their assigned events from a single interface. High performance multimodal sessions with capability to dial out on a single click of a button, Mobile Application able to integrate with the CRM Helpdesk syste seamlessly in order to provide the field users with data related to events, Mobile Application the click of a button calling trigger functionality such that the requester or call dispatcher can be reached out via call etc complete(As per Specifications mentioned in Annexure A)

AMC of CCVIEW Telephony Server with Processor: Xeon processor – 16 core , Memory : 32 GB RAM • Hard Disk : 4 TB (min), Operating System : Centos7, USB/CD ROM : Temporary during installation • Internet : Temporary during installation • LAN Port : To make server part of intranet • IP Address : Local Static IP • User Login : Administrator equivalent rights • Antivirus : Ports and folders of application to be excluded • Firewall : Ports utilized by application to be allowed • PCIe slot for PRI card etc complete(As per Specifications mentioned in Annexure A)

AMC of PCoreView Application Server with Processor: Xeon processor – 16 core • Memory : 32 GB RAM • Hard Disk : 4 TB (min) • Operating System : Windows based • USB/CD ROM : Temporary during installation • Internet : Temporary during installation • LAN Port : To make server part of intranet • MS-SQL License : Standard or Enterprise version with System Administrator equivalent login authentication • Web Server : Microsoft Internet Information Services (IIS) • MS Office : Report export to Excel/ Excel configuration upload to Database • IP Address : Local Static IP • User Login : Administrator equivalent rights • Antivirus : Ports and folders of application to be excluded • Firewall : Ports utilized by application etc complete(As per Specifications mentioned in Annexure A)

AMC of server Populated with 6 x 12TB SAS 3.5" HDD hot-plug ,• Single-Controller Unified Storage (File & block),• Supports both Block (iSCSI, FCP, SRP) and file (SMB, NFS, FTP, AFP) protocols (work and Card),• Host Interface: 2 x 10G Base-T (1GbE Compatible),• Supports RAID 0,1,0+1,5,6,50 & 60 Supports upto 12 hot-swap SAS/SATA LFF/SFF,HDDs/SSDs in the same enclosure and up to 112 HDDs/SSDs using add-on JBODs ,• Supports SSD Caching (Optional upgrade),• Built-in Snapshot with rollback,• WebUI for setup and configuration, ,Hardware Details ,• 1 x Intel Xeon processor (10C/20T 2.4G) ,• 64GB DDR4 ECC memory ,• 1+1 Redundant power supplies etc complete(As per Specifications mentioned in Annexure A)

AMC of Workstation i5-12400 6C/12T 2.5GHz,32GB DDR5-4400MHz Non-ECC UDIMM x 2,1TB SATA 7200RPM 3.5" HDD,512GB M.2 SSD, HDMI to HDMI,24" Monitor, Tyrone USB Wired Kb/mouse 120, Tyrone USB mouse 120, Heatsink etc complete(As per Specifications mentioned in Annexure A)

AMC of IP Key Telephone with 6 keys, 3 line display, speaker phone facility, ringer indication, including replacement of all minor and mojor parts, including quarterly on site normal maintenance & testing, software upgradation etc complete one year(As per Specifications mentioned in Annexure A)

AMC of Headset : Plug-and-play connectivity to computer via USB-A or USB-C, Certifications: Microsoft Teams, Audio Microphone: 2-microphone technology for great call performance, Noise-isolating design for improved focus in noisy surroundings, Speakers: Professional-grade 28mm speakers to deliver great sound for an exceptional audio experience, Ease of use, Call management: Answer/reject calls; increase/decrease speaker volume; mute etc complete.(As per Specifications mentioned in Annexure A)

AMC of POE Switch: 24*10/100/1000 Mbps PoE ports, 2*10/100/1000Mbps uplink port Support the IEEE 802.3af and IEEE 802.3at PoE protocols,Full/half-duplex for Ethernet/Fast Ethernet/Gigabit, 2 SFP Uplink, supplying up to 30W on each PoE port and Port 1-8 can support up to 250m, and providing a total power budget of 250W etc complete .(As per Specifications mentioned in Annexure A)