Automatic Ticketing Vending Machine (ATVM) Smart Card Based, Consists of Touch Screen, Embedded client, RFID Reader/Writer, Thermal Printer, 1 KVA UPS, OS, and RDBMS license, with a three-year warranty strictly as per the specification attached

Special Eligibility Criteria

1. 1

   Railway reserves the right to procure the tendered item from Original Equipment Manufacturers (OEM) of the tendered item or from their authorised dealers/agents.. Firm must attach proof of OEM i.e. NSIC/ Udyam Registration Certificate/ ISO or any other certificate for OEM. In case of Authorised dealers/agents, firm must upload "bid/tender specific authorisation" from the OEM, along with the bid; otherwise, such offers will not be considered and summarily rejected.

   Document requiredConfirmation required
2. 2

   Technical Specification attached in tender must be referred and complied.

   Document requiredConfirmation required
3. 3

   This item is reserved to be procured through Class 1/ Class 2 local supplier as per clause 28.0 of Eastern Railway GTC.

   Document requiredConfirmation required
4. 4

   Firm must attach supply proof of at least 54 no. of the ATVM which has been supplied to any Zonal Railways or Metro Railways during previous 5 years. Firm must attach performance certificate of at least 27 no. of ATVM issued and signed by user with satisfactory remarks. It should not be older than 5 years from the Tender Opening Date. 2. Firm must have a valid ISO 9001:2015, ISO 27001:2013, and ISO/IEC 20000- 1:2011. 4. The bidders should enclose documentary evidence that they have the necessary organizational infrastructure to provide support in West Bengal (within the geographical limit of Sealdah Division). Support office should include full details such as postal address / contact no. of resident engineer / representative. Documentary proof in form of Electricity Bill/ Telephone bill/ Rent agreement/ GST Registration to be submitted along with the technical bid. Railway reserves the right to physically inspect the service centre during technical evaluation.

   Confirmation required

Commercial-Compliance

1. 1

   Warranty/Guarantee shall be as specified in relevant specification. Where ever this clause is not covered in the specification, IRS Warranty/Guarantee clause will apply. Warranty/ Guarantee: 36 months from the date of commissioning.

   Document optionalConfirmation required
2. 2

   REPLACEMENT OF PARTS & ACCESSORIES DURING WARRANTY/GUARANTEE PERIOD: During this period all defective parts and accessories shall be replaced promptly free of cost to the customer & such replaced parts shall further carry the same guarantee.

   Confirmation required
3. 3

   The supplier shall depute their service engineer during the guarantee period to render free service immediately on receipt of call from the consignee.

   Confirmation required
4. 4

   After Sales Service: Shall be provided by the firm through their expert team of technicians.

   Confirmation required
5. 5

   Demonstration and Training: The supplier shall demonstrate the working of the machine and shall fully and adequately train the operator and maintenance personal of the consignee free of cost.

   Confirmation required
6. 6

   Bidders should go through the Tender Documents consisting of Instructions to Tenderers, General Tender Conditions and Special Conditions of Tender and should agree and confirm to abide by the Instructions to Tenderers, General Tender Conditions, IRS Conditions of Contract and the Special Conditions of Tender.

   Confirmation required
7. 7

   Bidders must upload the Performance Statement supported by copies by Purchase Orders, Receipt Note, commissioning report and Inspection Certificates as per attached special terms & conditions.

   Document requiredConfirmation required
8. 8

   Bidders must keep their offer valid for a minimum period 90 days from the Tender closing date.

   Confirmation required
9. 9

   You have uploaded compliance/acceptance of Technical specification.

   Document requiredConfirmation required
10. 10

    Tenderers should mention MAKE/MODEL with their offers.

    Document requiredConfirmation required
11. 11

    Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the general tender condition clause 28.0. Please also mention the country of origin.

    Document requiredConfirmation required
12. 12

    Place of Delivery: ACM/SDAH Supply, Installation, and commissioning of equipment shall be done at stations/sites all over Sealdah Division at the cost of the contractor. List of sites will be provided before installation and commissioning.

    Confirmation required
13. 13

    Earnest Money Deposit: EMD amount shall be as per "Instruction to tenders of e- tenders under section - 1" of ER General tender Condition Clause no.8.

    Confirmation required
14. 14

    Security Deposit : as per clause no 9.1.0 to 9.3.0 of General Tender conditions shall be applicable.

    Confirmation required
15. 15

    In case of Import materials documents for Country of Origin, Bill of Lading/ Bill of Entry etc. to be submitted by the supplier along with supply of materials for genuineness of the items.

    Confirmation required
16. 16

    Firm must quote all inclusive rate as per basic machine cost, spares, installation and commissioning as mentioned in attached annexure.

    Confirmation required
17. 17

    Evaluation Criteria: The CAMC charges would be added to the FOR destination price quoted for M&P for the purpose of comparative evaluation of offer. In order to equitably compare different CAMC charges for different years, the concept of NPV (Net Present Value) will be used at a rate of 10% per annum discounting for Two years period to bring the CAMC charges at the same footing in the assessment of FOR destination price and evaluation of offers will be on the basis of total Rate of material, Freight, forwarding charge, Rates of Spares, CAMC rates for 2 years for each Set adjusted with NPV factor with applicable GST
18. 17.1

    Techncial Support : For providing maintenance support, OEM must have one qualified engineer, per 20 ATVM locations based at their local service centre (minimum five for this subject tender).

    Confirmation required
19. 18

    Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

    Document optional

Other Conditions

1. 1

   Inspection by TPI agency as per attached specification. Further materials will be inspected by the representative of Sr.DCM/SDAH at the time of installation at consignee end.
2. 2

   Printed Technical Literature with detailed specification of the offered model /equipment to be uploaded alongwith the offer, if applicable.

   Document optionalConfirmation required
3. 3

   All other terms and conditions as per General tender conditions .

   Confirmation required
4. 4

   GST: (A) It shall be the responsibility of the Bidders to quote correct HSN Number and corresponding GST Rate. (B) The offer shall be evaluated based on the GST rate quoted by each bidder and same will be used for determining the inter-se-ranking. While submitting offer, it shall be the responsibility of the Bidders to ensure that they quote correct GST Rate and HSN number. (C) Purchaser shall not be responsible for any misclassification of HSN number or incorrect GST Rate if quoted by Bidders. (D) Whenever the successful bidder invoices the goods at GST rate or HSN number which is different from that incorporated in the Purchase Order, payment shall be made as per GST Rate which is lower of the GST rate incorporated in the Purchase Order or billed. (E) Vendor is informed that she/he would be required to adjust her/his basic price to the extent required by higher tax billed as per invoice to match the all inclusive price as mentioned in the Purchase Order. (F) Any amendment to GST rate or HSN number in the contract shall be as per the contractual conditions and statutory amendments in the quoted GST rate and HSN number, under SVC.

   Confirmation required
5. 5

   Manufacturer/Suppliers Trade Mark along with Year and Month of Manufacture to be embossed/Marked on the product/Boxes/Cartons as stipulated in Specification /Drawings.. Test certificate of the ordered materials and Guarantee/Warrantee Certificate of the ordered materials are to be produced at the time of Inspection and supply. Technical literature to be submitted by the bidder along with offer failing which the offer will be treated as rejected. F.O.R. free of destination

   Document optionalConfirmation required

1. 1

   Payment Terms: No deviation from the Payment Terms stipulated in the tender is permitted.

2. 2

   Bidders must keep their offer valid for a minimum period 90 days from the Tender closing date other wise offer will be rejected as per GTC.

3. 3

   Pre-Decided splitting clause as per Clause 18 of ER GTC is applicable.